Tiger Plumbing, Heating, Air Conditioning, & Electrical Services is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests and make their concerns the basis of our business. Please give us a call today!
Technicians worked on two projects; electrical repair of a dawn to dusk light and the installation of a new toilet. The work was professionally assessed and completed. I would use the company for future repairs. However, I felt the cost of the electrical repair was a bit overpriced.
Rating Category
Rating out of 5
quality
5.0
value
3.5
responsiveness
5.0
Yes, I recommend this pro
Michael H.
09/2018
4.5
great service
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Carol W.
09/2018
4.0
The young man seemed to know his business. It took three days for us to get our air back, but apparently it was due to us having an old unit, which they had to locate a part.
Rating Category
Rating out of 5
quality
5.0
value
3.0
responsiveness
5.0
Yes, I recommend this pro
fred b.
09/2018
5.0
dug into my unit and found the problem
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Chris S.
07/2018
5.0
[No Comments Provided]
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Deborah M.
07/2018
3.0
The technicians that start the job need to finish the job. We had different technicians sent almost daily causing a lot of confusion for the tiger employees and a lot of frustration for me. Over all the quality of the work was great, once it got completed correctly. I would recommend that they look at their electricians, they are way over priced and did not install the correct outlet. That is a big problem to me.
Rating Category
Rating out of 5
quality
5.0
value
3.0
responsiveness
5.0
Yes, I recommend this pro
Christine M.
07/2018
5.0
I thought this company was great and I am also using them for the drywall repair that I needed in my basement so they are still being hired by me as we speak. I will definitely use them in the future and highly recommend them to others.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Charles P.
06/2018
5.0
"very conscientious. Didn't push for ups or extras. Never felt pressured!"
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Tim K.
05/2018
5.0
They did an excellent job. They came out immediately.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Doug B.
05/2018
0.5
I would give 0 Stars if that was available. They are in the business to scam customers. That is very clear. They came out to fix my non-working HVAC. Spent 10 minutes looking at the unit, came down and gave me the options. First option was to replace the whole system which is only 15 years old for $15,000 and that would not include knocking a hole in the ceiling and patching the hole to get the new unit in and the old one out. Another option is $4,000 to replace four relays, a control board and two heating elements. I suspect that these parts might cost two to $300. He also offered to clean up the unit. clean up the fan blade and that was $5,500. I laughed at him and asked if this house looked like a $15,000 air conditioning system type house. I told him to get out of my house and leave. This " service" cost me $99. I went to Barrett HVAC in Alton who took a week to make my appointment and they told me yes, board was bad and only one of the four relays is bad. Element is fine and the return trip to install the parts will not cost another service call. Barrett has been doing my service for years and they will continue to do my HVAC service in future. I have determined that Tiger is nothing but a selling scam operation. I'm sure their service people make all kinds of cushy commissions off of what they sell. I'm sure getting a naive housewife to spend five to $15,000 is a really good gig for Tiger but they won't get my business and if you're smart they won't get yours.
Rating Category
Rating out of 5
quality
0.5
value
0.5
responsiveness
0.5
Michele M.
05/2018
4.0
Be sure you understand what you are paying for. The employees are very courteous and professional.
Rating Category
Rating out of 5
quality
4.0
value
2.5
responsiveness
4.0
Yes, I recommend this pro
Mary A.
05/2018
4.5
Nick was very informative and explained everything and how it is going to work. Am very pleased with the work. Nick was very friendly and really knew what he was doing. Thank You.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Mary S.
05/2018
4.0
Great guys. Friendly. Cleaned up after themselves very well.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Michele K.
05/2018
5.0
They were very friendly, explained what caused the problem and to not let it happen again.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Chari W.
04/2018
2.5
Too expensive and did not do what I wanted.
Rating Category
Rating out of 5
quality
3.0
value
1.0
responsiveness
2.5
amy d.
04/2018
4.0
The service guys were really nice and friendly
Rating Category
Rating out of 5
quality
4.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Mark K.
04/2018
5.0
excellence service, Mark walked me through the estimate process and gave options to fit my budget. Technicians John, Mat and Alex explaind what and why of what they were doing, along with being professional and friendly will diffently this company in the future
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Paul B W.
02/2018
0.5
Took 3 months for a repair and said would come back and did not
Rating Category
Rating out of 5
quality
0.5
value
0.5
responsiveness
0.5
Kimberly K.
02/2018
4.0
$99 to flush a toilet I thought was clogged and unclog a sink.
Rating Category
Rating out of 5
quality
4.0
value
2.5
responsiveness
4.0
Yes, I recommend this pro
Kenneth N.
02/2018
4.5
Tiger Plumbing was very professional, handled their project efficiently, and was very clear on what they would provide for their service and project guarantee standpoint.
Rating Category
Rating out of 5
quality
4.0
value
3.5
responsiveness
4.0
Yes, I recommend this pro
Wardell B.
02/2018
5.0
Both Travis and Aaron were timely in their arrival to my home, and they were both courteous and respectful to me and my family. Travis explained in detail what I would need to have repaired/replaced. Aaron was helpful as well. They make a great team! Travis assured me that the job would be done professionally followed by a complete clean-up. They did just that, though they both had to return the following day along with Louie to continue the job. Louie worked diligently to try to complete the job, but said he would have to return Friday to finalize repairs.