Tiger Services, LLC

generator service, heating & cooling contractor, sewer cleaning company,

About us

Tiger Plumbing, Heating, Air Conditioning, & Electrical Services is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests and make their concerns the basis of our business. Please give us a call today!

Business highlights

32 years of trusted experience
Emergency Services Offered
Se Habla EspaƱol
Veteran Owned & Operated

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.1167 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
62%
4
19%
3
7%
2
2%
1
10%


Rating CategoryRating out of 5
quality
4.4
value
3.8
responsiveness
4.4
Showing 76-100 of 167 reviews

Jeff S.
11/2018
2.5
{No Comment}

Rating CategoryRating out of 5
quality
2.5
value
2.5
responsiveness
5.0


John G.
10/2018
5.0
they did a great job

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Wanda D.
10/2018
4.0
N/A

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro

Sandy G.
09/2018
5.0
Technicians worked on two projects; electrical repair of a dawn to dusk light and the installation of a new toilet. The work was professionally assessed and completed. I would use the company for future repairs. However, I felt the cost of the electrical repair was a bit overpriced.

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro

Michael H.
09/2018
4.5
great service

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Carol W.
09/2018
4.0
The young man seemed to know his business. It took three days for us to get our air back, but apparently it was due to us having an old unit, which they had to locate a part.

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro

fred b.
09/2018
5.0
dug into my unit and found the problem

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Chris S.
07/2018
5.0
[No Comments Provided]

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Deborah M.
07/2018
3.0
The technicians that start the job need to finish the job. We had different technicians sent almost daily causing a lot of confusion for the tiger employees and a lot of frustration for me. Over all the quality of the work was great, once it got completed correctly. I would recommend that they look at their electricians, they are way over priced and did not install the correct outlet. That is a big problem to me.

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro

Christine M.
07/2018
5.0
I thought this company was great and I am also using them for the drywall repair that I needed in my basement so they are still being hired by me as we speak. I will definitely use them in the future and highly recommend them to others.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Charles P.
06/2018
5.0
"very conscientious. Didn't push for ups or extras. Never felt pressured!"

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Tim K.
05/2018
5.0
They did an excellent job. They came out immediately.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Doug B.
05/2018
0.5
I would give 0 Stars if that was available. They are in the business to scam customers. That is very clear. They came out to fix my non-working HVAC. Spent 10 minutes looking at the unit, came down and gave me the options. First option was to replace the whole system which is only 15 years old for $15,000 and that would not include knocking a hole in the ceiling and patching the hole to get the new unit in and the old one out. Another option is $4,000 to replace four relays, a control board and two heating elements. I suspect that these parts might cost two to $300. He also offered to clean up the unit. clean up the fan blade and that was $5,500. I laughed at him and asked if this house looked like a $15,000 air conditioning system type house. I told him to get out of my house and leave. This " service" cost me $99. I went to Barrett HVAC in Alton who took a week to make my appointment and they told me yes, board was bad and only one of the four relays is bad. Element is fine and the return trip to install the parts will not cost another service call. Barrett has been doing my service for years and they will continue to do my HVAC service in future. I have determined that Tiger is nothing but a selling scam operation. I'm sure their service people make all kinds of cushy commissions off of what they sell. I'm sure getting a naive housewife to spend five to $15,000 is a really good gig for Tiger but they won't get my business and if you're smart they won't get yours.

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
0.5


Michele M.
05/2018
4.0
Be sure you understand what you are paying for. The employees are very courteous and professional.

Rating CategoryRating out of 5
quality
4.0
value
2.5
responsiveness
4.0

Yes, I recommend this pro

Mary A.
05/2018
4.5
Nick was very informative and explained everything and how it is going to work. Am very pleased with the work. Nick was very friendly and really knew what he was doing. Thank You.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mary S.
05/2018
4.0
Great guys. Friendly. Cleaned up after themselves very well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Michele K.
05/2018
5.0
They were very friendly, explained what caused the problem and to not let it happen again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Chari W.
04/2018
2.5
Too expensive and did not do what I wanted.

Rating CategoryRating out of 5
quality
3.0
value
1.0
responsiveness
2.5


amy d.
04/2018
4.0
The service guys were really nice and friendly

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Mark K.
04/2018
5.0
excellence service, Mark walked me through the estimate process and gave options to fit my budget. Technicians John, Mat and Alex explaind what and why of what they were doing, along with being professional and friendly will diffently this company in the future

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Paul B W.
02/2018
0.5
Took 3 months for a repair and said would come back and did not

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
0.5


Kimberly K.
02/2018
4.0
$99 to flush a toilet I thought was clogged and unclog a sink.

Rating CategoryRating out of 5
quality
4.0
value
2.5
responsiveness
4.0

Yes, I recommend this pro

Kenneth N.
02/2018
4.5
Tiger Plumbing was very professional, handled their project efficiently, and was very clear on what they would provide for their service and project guarantee standpoint.

Rating CategoryRating out of 5
quality
4.0
value
3.5
responsiveness
4.0

Yes, I recommend this pro

Wardell B.
02/2018
5.0
Both Travis and Aaron were timely in their arrival to my home, and they were both courteous and respectful to me and my family. Travis explained in detail what I would need to have repaired/replaced. Aaron was helpful as well. They make a great team! Travis assured me that the job would be done professionally followed by a complete clean-up. They did just that, though they both had to return the following day along with Louie to continue the job. Louie worked diligently to try to complete the job, but said he would have to return Friday to finalize repairs.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Contact information

1902 Vandalia Street, Suite 100, Collinsville, IL 62234

http://www.trusttiger.com/

Service hours

Monday:
7:00 AM - 8:00 PM
Tuesday:
7:00 AM - 8:00 PM
Wednesday:
7:00 AM - 8:00 PM
Thursday:
7:00 AM - 8:00 PM
Friday:
7:00 AM - 8:00 PM
Saturday:
8:00 AM - 7:00 PM
Sunday:
9:00 AM - 4:00 PM

Service Categories

generator service,
heating & cooling contractor,
sewer cleaning company,
electrician,
air duct cleaner,
handyman service,
drain cleaning company,
plumber

FAQ

Monday: 7:00 AM - 8:00 PM

Tuesday: 7:00 AM - 8:00 PM

Wednesday: 7:00 AM - 8:00 PM

Thursday: 7:00 AM - 8:00 PM

Friday: 7:00 AM - 8:00 PM

Saturday: 8:00 AM - 7:00 PM

Sunday: 9:00 AM - 4:00 PM

Tiger Services, LLC accepts the following forms of payment: CreditCard
No, Tiger Services, LLC does not offer free project estimates.
No, Tiger Services, LLC does not offer eco-friendly accreditations.
No, Tiger Services, LLC does not offer a senior discount.
Yes, Tiger Services, LLC offers emergency services.
Yes, Tiger Services, LLC offers warranties.

Contact information

1902 Vandalia Street, Suite 100, Collinsville, IL 62234

http://www.trusttiger.com/

Service hours

Monday:
7:00 AM - 8:00 PM
Tuesday:
7:00 AM - 8:00 PM
Wednesday:
7:00 AM - 8:00 PM
Thursday:
7:00 AM - 8:00 PM
Friday:
7:00 AM - 8:00 PM
Saturday:
8:00 AM - 7:00 PM
Sunday:
9:00 AM - 4:00 PM