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Metro East Roofing Inc.

Roofing, Gutters, Siding

About us

Locally owned and operated company.

Business highlights

38 years of trusted experience

Services we offer

Roofing, Guttering, Siding, Soffit, Fascia

Amenities

Free Estimates
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.410 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
70%
4
10%
3
10%
2
10%
1
0%


Rating CategoryRating out of 5
quality
4.6
value
4.4
professionalism
4.1
responsiveness
4.2
punctuality
4.3
Showing 1-10 of 10 reviews

brian R.
07/2015
5.0
roofing
  + -1 more
unknown
Description of Work: They did my roof last year. Took them a couple of days. On the third came home and there wasn't a trace that they were there, except I had a new roof. I am very happy with their work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mark H.
03/2015
5.0
roofing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,500

Lavonna C.
07/2014
2.0
gutter repair, roofing
  + 0 more
Awful, had to call repeatedly to get them to call back, unresponsive from providing a quote to finishing the job. Finally left the job about 2/3 finished and did not intend to return and finish. Took two weeks to even get someone to call back to say what was going on. Finally finished after two seperate crews, but damaged two light fixtures in the process. Could not get them to make repairs, but they offered $70 off cost. Then had to contract seperately to make the repairs, which costed double that price. Do NOT use them for gutters!
Description of Work: Replace all gutters and guards on 6000 sq ft house

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$3,500

Patrick D.
07/2014
5.0
roofing
  + -1 more
We received bids from four reputable companies. Metro East was the lowest, and they were very helpful in answering the many questions I asked. Work was performed approximately four months ago. It has held up well through strong winds and rain. I definitely recommend them.
Description of Work: Roof replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,500

Nichole C.
05/2014
3.0
gutter repair, roofing
  + 0 more
We hired this company( Tony ) for my mother who is 80+ years old who is on a fixed income. He gave her a estimate and then tried to change prices midstream on her and when they finished they never even put her gutters back on after they took them off her garage. Very poor customer service and no senior discounts. This guys own workers who put the roof on even called Tony a few choice names to validate who/how is is.
Description of Work: We hired this company( Tony ) for my mother who is 80+ years old who is on a fixed income. He gave her a estimate and then tried to change prices midstream on her and when they finished they never even put her gutters back on after they took them off her garage.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$3,500

Response from Metro East Roofing Inc.
This Job was completed on Sept. 6, 2011, not May 1,2011. The Contracted price was $1350.00, not $3500.00. The contract was to remove roofing on detached garage. Our contracts clearly state that any deteriorated or rotting wood is in addition to base bid price. Upon removal of shingles our crew found approximately 160 ft of deteriorated and cracked 1x deck boards. I contacted [member name removed] at this time to inform her of the damaged deck boards. Her reply was to do what is necessary. [Member name removed] is of very sound health and mind for her age. We did not try to change pricing on anything, but only to inform of extra cost involved. The total wood replacement labor and material was $680.00, which all of the wood replaced could be seen from inside the garage, as it did not have a ceiling. Upon meeting [member name removed] to collect, her son [name removed] was at the home with the same attitude as he expresses in this review, which of course escalated into to an argument, as no one would appreciate being falsely accused of trying to take advantage of someone. To save sake of argument, I offered to split the cost of the wood replacement at $340.00, which [son] agree to. I am most disappointed in the comment [son] made about the workers comments, as this job was completed by our Hispanic crew. That comment alone validates who/how [son] is. Unless Dale can speak fluent Spanish.

Robert R.
05/2014
5.0
roofing
  + -1 more
very professional - good cleanup.
Description of Work: replace worn shingles

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Janet S.
09/2013
5.0
gutter repair
  + -1 more
They did a very professional job, cleaned up after themselves.
Description of Work: They put new gutters on our house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Renee F.
08/2013
5.0
roofing
  + -1 more
The estimator arrived when he said he would. He provided the estimate when he said he would. He returned my phone calls when I had questions. The crew he sent was on time and did what they were supposed to in a very timely manner. There was some miscommunication on one issue, but the estimator and owners worked with us to right the problem. I would use them again and recommend them to others.
Description of Work: Replaced old roof

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$5,000

William J.
03/2013
4.0
roofing
  + -1 more
Metro East Roofing had come recommended to us from someone else. They cleaned up and came when they said they were coming and cleaned up like they said they would. I would use them again in the future.
Description of Work: I used Metro East Roofing when we had a new roof installed on our home.

Rating CategoryRating out of 5
quality
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Janet S.
11/2012
5.0
roofing
  + -1 more
Our band new roof we just had put on last November (by Metro East Roofing) as a result of last year's hail storm got destroyed again with this year's hail storm. We called Metro East Roofing again because they had done such a good job last year. When I called they provided an estimate on the replacement of the roof. We decided to go ahead with Metro East Roofing again because we were so pleased with the job they did for us last year. We were not disappointed, they did an excellent job again.
Description of Work: Metro East Roofing tore off the old roof and replaced it along with the roof vents. They cleaned up all of the debris from the tear off and it looked as if they had never been there.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

    Contact information

    5 Oakhill Dr, Collinsville, IL 62234


    Service hours

    Sunday:
    Closed
    Monday:
    8:30 AM - 4:30 PM
    Tuesday:
    8:30 AM - 4:30 PM
    Wednesday:
    8:30 AM - 4:30 PM
    Thursday:
    8:30 AM - 4:30 PM
    Friday:
    8:30 AM - 4:30 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Roofing,
    Gutters,
    Siding

    FAQ

    Metro East Roofing Inc. is currently rated 4.4 overall out of 5.

    Sunday: Closed

    Monday: 8:30 AM - 4:30 PM

    Tuesday: 8:30 AM - 4:30 PM

    Wednesday: 8:30 AM - 4:30 PM

    Thursday: 8:30 AM - 4:30 PM

    Friday: 8:30 AM - 4:30 PM

    Saturday: Closed

    Metro East Roofing Inc. accepts the following forms of payment: Check,Discover,MasterCard,Visa
    Yes, Metro East Roofing Inc. offers free project estimates.
    No, Metro East Roofing Inc. does not offer eco-friendly accreditations.
    No, Metro East Roofing Inc. does not offer a senior discount.
    No, Metro East Roofing Inc. does not offer emergency services.
    No, Metro East Roofing Inc. does not offer warranties.
    Metro East Roofing Inc. offers the following services: Roofing, Guttering, Siding, Soffit, Fascia

    Contact information

    5 Oakhill Dr, Collinsville, IL 62234


    Service hours

    Sunday:
    Closed
    Monday:
    8:30 AM - 4:30 PM
    Tuesday:
    8:30 AM - 4:30 PM
    Wednesday:
    8:30 AM - 4:30 PM
    Thursday:
    8:30 AM - 4:30 PM
    Friday:
    8:30 AM - 4:30 PM
    Saturday:
    Closed