We had a date and time set for him to install a hot water heater. Due to backed up sewers in the area he rescheduled my job so that he could fix more important sewer jobs. That was fine by me. When the re-scheduled day came I called him 1 hr after the appointment time and found out he had thought it was scheduled for a different day. We re-scheduled again and I wrote the time and date on the calendar while I was on the phone. He showed up while I was at work on the wrong day, was rude to my wife, and said that I would have to find another plumber as he left. I know I would not have scheduled the job for a day that I was working.
Description of Work: nothing, he couldn't keep our appointment.
Rating Category
Rating out of 5
punctuality
1.0
George B.
05/2013
5.0
plumbing
+ -1 more
Workmanship was excellent and service call was promptly and professionally handled.
Description of Work: Removed old toilet flange and installed a new one.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Tina N.
05/2013
5.0
plumbing
+ -1 more
We had water back-up in our basement and didn't know if it was sewage or just water back-up, since we had recently had lots of flooding in our area. The technician explained that since our house had sat empty for 2 years, all the sludge in the pipes settled at the bottom, and needed to be cleared out. We shouldn't have this problem again. He explained what the problem was, and what he was going to do in order to fix it. And then - we forgot our checkbook, and only had $117 in cash on us - and our total was $145.00. He was just going to accept the $117 and be done with it, but we insisted that we'd pay the next day. This was a great transaction, and we will definitely recommend this company to anybody that needs a plumber.
Description of Work: Cleared a clog in our drain.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$145
Jim M.
07/2012
5.0
plumbing
+ -1 more
Had hot water heater leak when I was out of town. Mark got to it that day even though he had other work.Needed it fixed and he found a larger water heater than we had before and probably too large for our house, but he got it fixed the same day when we needed it done. Does very good work.
Description of Work: Replaced hot water heater.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
DG G.
03/2012
5.0
plumbing
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
jan G.
08/2011
5.0
plumbing
+ -1 more
It was very professionally done the right way. I woule highly reccomend Mr. Jackson.
Description of Work: We had problems with a drain backing up. We had been told by another plumber that a drain line in the basement had colapsed. When this plumber did not come back. We called M. L. Jackson and he said, that we should route out the line to clear the drain. He did this and a plastic grocery bag was pulled out. No collasped drain line, just a simple blockage. As Mr. Jackson was waiting for his assistant to get a new plug for the access to the drain line, he noticed a floor drain across the basement was slow in draining. Since he was waiting on his assistant, he showed some initiative. He took his machine over to it and started to run the machine in that drain line. There was a blockage of a 1 1/2 inch metal cap off of what might have been a juice bottle that was partially blocking that drain. The other plumber was going to cut the drain line off and charge about $1,200 to run the drain line across the ceiling of the basement to the other drain line. M. L. Jackson saved us a lot of money and an unsightly drain line running across the basement ceiling.
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Service Categories
Plumbing
FAQ
M L Jackson Quality Plumbing is currently rated 4.9 overall out of 5.
Sunday: 7:00 AM - 3:30 PM
Monday: 7:00 AM - 3:30 PM
Tuesday: 7:00 AM - 3:30 PM
Wednesday: 7:00 AM - 3:30 PM
Thursday: 7:00 AM - 3:30 PM
Friday: 7:00 AM - 3:30 PM
Saturday: 7:00 AM - 3:30 PM
M L Jackson Quality Plumbing accepts the following forms of payment: Check
Yes, M L Jackson Quality Plumbing offers free project estimates.
No, M L Jackson Quality Plumbing does not offer eco-friendly accreditations.
No, M L Jackson Quality Plumbing does not offer a senior discount.
Yes, M L Jackson Quality Plumbing offers emergency services.
Yes, M L Jackson Quality Plumbing offers warranties.
M L Jackson Quality Plumbing offers the following services: All aspects of plumbing