Diffraction Cloud

Camera Repair, Computer Repair, Handyman Services

About us

With over 12 years experience in IT and Cameras installation and Service, you can be guaranteed for a quick and a superb customer service. Experience in the Following: * Cameras Analog and IP systems * NVRs and server based systems. * Back-up battery power systems * Troubleshooting DC power, low Voltage and PoE cable certification. *We do not service Alarm systems. Only IP based. * Windows OS * Advanced Networking * Remote Sessions * Raid Storage * Virtual Machines * TV/Monitor Mounts * Cable Management * P2P wi-fi antenna for long distance camera set ups. * Excellent Customer Service We service ALL cameras, we do not install ring or google nest cameras as we try to promote security and data privacy.

Business highlights

Minority Owned & Operated
LGBTQ+ Friendly
Se Habla Español
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Experience in the Following: * Cameras Analog and IP systems * NVRs and server based systems. * Back-up battery power systems * Troubleshooting DC power, low Voltage and PoE cable certification * Windows OS * Advanced Networking * Remote Sessions * Raid Storage * Virtual Machines * TV/Monitor Mounts * Cable Management * P2P wi-fi antenna for long distance camera set ups. * Excellent Customer Service

Services we don't offer

VOIP. Cisco tech support.

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

Check
MasterCard
PayPal
Visa

Photos of past projects

Reviews

5.05 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-5 of 5 reviews

Naresh R.
12/2023
5.0
home security systems
  + -1 more
Really nice responsive and professional dude. Would call again.
Description of Work: Replace Video Doorbell and two 120v Ring flood lights,
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Diffraction Cloud
Thank you [Member Name Removed]. We are more than happy to help.

Erik M.
09/2023
5.0
home security systems
  + -1 more
On time, honest, and clean, he did everything he said he was going to.
Description of Work: Security System Upgrade
Rating CategoryRating out of 5
Yes, I recommend this pro

Alice M.
08/2023
5.0
camera repair, home security systems, computer repair
  + 1 more
I knew I could depend on him because he came through on everything I needed. He gave me helpful information, and guided me away from things that I didn't need. He really knows so much more about this work than previous people I had hired. He is completely trustworthy and dependable and (as a bonus) is really nice. I have recommended him to others, and I would absolutely hire him again. I highly recommend!
Description of Work: Install 2 cameras, convert 4 wireless cameras to hardwired cameras for connection stability, manage network for remote help, added p2p antenna to connect cameras from detached garage. Install doorbell.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Diffraction Cloud
Thank you [Member Name Removed]. I was a pleasure assisting you.

Clark G.
08/2023
5.0
camera repair, handyman service, home security systems, computer repair
  + 2 more
Everything went smoothly. Misael is excellent with communication and made sure that all my needs were covered. He is also very knowledgeable and gave me input and feedback about my systems and what he recommends to maximize my security coverage. I got my computer back within a day after I spent a week trying to fix it, and haven’t had an issue with it since. I would highly recommended Misael for all technology, hardware, and security needs.
Description of Work: Misael fixed my computer for me. It wouldn’t turn on, and after trying new power supplies and a whole bunch of other parts, I asked him to help me. He fixed it within a day and had it back to me. I also needed someone to help install my security system. He professionally installed new cameras and set up my system to work with my phone and get alerts when motion is detected.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Ryan S.
08/2023
5.0
camera repair
  + -1 more
They showed up right on time which is a huge plus considering how busy my day to day can get. They knowledgeably answered questions that I had, and got the camera set up very quickly. I will definitely be recommending Diffraction Cloud to my friends and family.
Description of Work: security camera used for home instrusion
Rating CategoryRating out of 5
Yes, I recommend this pro

    Contact information

    1322 South 58th Avenue APT 1, CICERO, IL 60804


    Service hours

    Sunday:
    9:00 AM - 5:00 PM
    Monday:
    8:00 AM - 4:00 PM
    Tuesday:
    8:00 AM - 4:00 PM
    Wednesday:
    8:00 AM - 4:00 PM
    Thursday:
    8:00 AM - 4:00 PM
    Friday:
    8:00 AM - 4:00 PM
    Saturday:
    9:00 AM - 5:00 PM

    Licensing

    No License Required for Trade

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Camera Repair,
    Computer Repair,
    Handyman Services

    FAQ

    Diffraction Cloud is currently rated 5 overall out of 5.

    Sunday: 9:00 AM - 5:00 PM

    Monday: 8:00 AM - 4:00 PM

    Tuesday: 8:00 AM - 4:00 PM

    Wednesday: 8:00 AM - 4:00 PM

    Thursday: 8:00 AM - 4:00 PM

    Friday: 8:00 AM - 4:00 PM

    Saturday: 9:00 AM - 5:00 PM

    Diffraction Cloud accepts the following forms of payment: Check,MasterCard,PayPal,Visa
    Yes, Diffraction Cloud offers free project estimates.
    Yes, Diffraction Cloud offers eco-friendly accreditations.
    No, Diffraction Cloud does not offer a senior discount.
    Yes, Diffraction Cloud offers emergency services.
    No, Diffraction Cloud does not offer warranties.
    Diffraction Cloud offers the following services: Experience in the Following: * Cameras Analog and IP systems * NVRs and server based systems. * Back-up battery power systems * Troubleshooting DC power, low Voltage and PoE cable certification * Windows OS * Advanced Networking * Remote Sessions * Raid Storage * Virtual Machines * TV/Monitor Mounts * Cable Management * P2P wi-fi antenna for long distance camera set ups. * Excellent Customer Service
    VOIP. Cisco tech support.

    Contact information

    1322 South 58th Avenue APT 1, CICERO, IL 60804


    Service hours

    Sunday:
    9:00 AM - 5:00 PM
    Monday:
    8:00 AM - 4:00 PM
    Tuesday:
    8:00 AM - 4:00 PM
    Wednesday:
    8:00 AM - 4:00 PM
    Thursday:
    8:00 AM - 4:00 PM
    Friday:
    8:00 AM - 4:00 PM
    Saturday:
    9:00 AM - 5:00 PM