Very Good. I have the maintenance plan for Heat and A/C. Super friendly guy.
Description of Work: A/C check-up
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
charles C.
09/2017
5.0
heating & air conditioning/hvac
 + -1 more
I've had them for years. They're here when they say they are going to be here. When they give you a price, that's the price, no matter if another problem came up. He's just like, "Well, I said this, and that's the price it'll be".
Description of Work: They cleaned out the vents and everything. They did something with my air conditioner. They just did general maintenance.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Nancy L S.
06/2017
4.0
heating & air conditioning/hvac
 + -1 more
they fixed it, for an exorbitant price. I had to buy a contract to keep the price in reasonable bounds.
Description of Work: fixing an airconditioner
Rating Category
Rating out of 5
quality
3.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$550
Emmett W.
05/2017
5.0
heating & air conditioning/hvac
 + -1 more
work completed quickly haul away old equipment
Description of Work: installed new Air conditioner
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,900
Emmett W.
05/2017
5.0
heating & air conditioning/hvac
 + -1 more
The owner came out to look at the work to be done for myself and a neighbor while he was out more neighbor want an estimate . Most neighbor had the work completed
Description of Work: Replace Air condition
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Emmett W.
05/2017
5.0
heating & air conditioning/hvac
 + -1 more
everything went fine
Description of Work: Work was completed when requested then many neighbor hired this company to do work
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Pauline P.
12/2015
5.0
heating & air conditioning/hvac
 + -1 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Mildred P.
10/2015
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Description of Work: Wantuck Heating was great - they repaired the furnace right before we had the blizzard in 2011. (The work was actually performed in February 2011, but your calendar won't let me change the year). The technician came and changed an electrical board in the furnace. The two other heating contractors refused to come due to the blizzard.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
MARCIA G.
09/2015
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Description of Work: Installed a/c condenser and coil. Did excellent job.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,200
Emmett W.
04/2015
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
edward S.
06/2014
5.0
heating & air conditioning/hvac
 + -1 more
They gave us a good price for our church. They are in our area. They were on time and they did the job right. I had no problem. They got the job done. We do have a warranty on the part.
Description of Work: I used Wantuck for the heating and air conditioning unit in our church.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,150
Georgr R.
06/2014
5.0
heating & air conditioning/hvac
 + -1 more
Have dealth with this firm for many years. Always did a good job and friendly and professional service. Today's work was on a warranty but they called to remind me that the checkup was due on the equipment which they do twice a year. Would recommend these people for your airconditioning and heating work.
Description of Work: Twice a year they perform a checkup on the equipment - air conditioner unit and furnace. They call to remind me that its time to have this done. since I have a warranty there was no charge. they are professional, knowledgeable and friendly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Joe W.
05/2014
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Description of Work: Very professional, completed the work in a timely manner. I had a blower motor replaced. I will use this company again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
BETH E.
12/2013
5.0
heating & air conditioning/hvac
 + -1 more
Absolutely top-notch. We went with the top-of-the-line models, but Bill Wantuck provided us with several options to choose from. He worked with us to decide on a new spot to install the furnace (the old place wasn't going to work with other changes we were making in the basement) and came up with an excellent solution. The guys who did the installation were very professional and efficient, and got everything cleaned up very well. The folks at the office were very helpful with the information about applying for the People's Energy rebate and the Federal tax credit for buying a high efficiency unit. The heating is working really, really well all through the house even when it went down to zero yesterday!
Description of Work: Installed a new furnace and central air-conditioning unit. Re-configured and upgraded all the duct-work in the basement.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$15,000
Terry M.
09/2013
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Glenn W.
03/2013
5.0
heating & air conditioning/hvac
 + -1 more
Okay
Description of Work: Changed furnace motor.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Elaine K.
12/2012
5.0
heating & air conditioning/hvac
 + -1 more
Was surprised that I needed this pad (I should have asked what it was for but didn't). Also, I had scked them to check the heat going into an upstairs bedroom. Because the home had been redone, that bedroom was always cold. They could not do anything about that because they said they would not get to the ductwork without going through walls. That is not an option.
Description of Work: Cleaned furnace and replaced "pad" (that was an extra $30). Checked for carbon monoxide and did a safety check of my home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from Wantuck Heating & A/C
The pad that was replaced was a humidifier pad. The manufacturer recommends replacing humidifier pad annually.
Dave K.
11/2012
4.0
heating & air conditioning/hvac
 + -1 more
check for carbonmomoxide
Description of Work: checked the condition of my furnace maintained same satifactorily but did not give me a carbonmonoxide test as stated in the deal. NO CARBON MONOXIDE CHECK PERFORMED AS PER DEAL11111111
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$69
Response from Wantuck Heating & A/C
A carbon monoxide test was included in the deal. Please call our office so we can discuss this matter further. My name is Kristen and I can be reached at 773-581-0296
Elaine W.
02/2012
5.0
heating & air conditioning/hvac
 + -1 more
They are very good. They solved the problem. It was an odd problem and it took them 3 times but they kept coming back and didn't charge for the service calls for the returns. They were prompt and professional and worked until they solved the problem.
Description of Work: We used Wantuck Heating & Air Conditioning for our air conditioner.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
marguerite W.
12/2010
3.0
heating & air conditioning/hvac
 + -1 more
They didn't tell me they broke it. If I wasn't getting the unit replaced, I would have to pay to get that piece fixed. I had used them exclusively until I saw that they broke the switch.
Description of Work: They came out to clean my existing furnace. They cleaned it, but they also broke the electrical cut off switch for the unit.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
$79.95
Response from Wantuck Heating & A/C
This is not our normal business practice. I apologize if we did not complete the work to your satisfaction. I would love to discuss this matter with you. My name is Kristen and you can reach me at 773-581-0296 or you can e-mail me at kristen.wantuck@att.net
Diane H.
08/2010
5.0
heating & air conditioning/hvac
 + -1 more
We lost our power over a weekend and the storm fried the controller board on the air conditioner. We put in an emergency call on a Sunday, had someone come take a look and then basically leave us with no more information. Monday our usual service person (we had Wantuck install our HVAC system four years ago) showed up, took a look at the system, explained the problem, drove out of the city to pick up a part, returned and installed it all on the same day. He was friendly, prompt, happy to meet our dogs and helpful. That's more like the service I have come to expect from Wantuck.
Description of Work: Replaced AC variable-speed fan controller board.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Donna M.
08/2008
5.0
water heater repair
 + -1 more
They were quick, honest, did a good job and didn't charge me an arm and leg. They were there on the day that I called.
Description of Work: I've had to use this company twice on short notice. The first time was when the central air went out during a hot spell. The second time was when I had to have gas pipes replaced that where connected to the hot water heater.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$245
DIANE J.
06/2008
5.0
heating & air conditioning/hvac
 + -1 more
They followed up and they gave me 3 comparisons in the brand that we wanted. Gave us extensive detail with choices and left it up to us to choose. I felt I could trust him. When the workman was here, we asked him to redirect some pipes and was amazing. No mess and did a great job!
Description of Work: Installed a new furnace.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,700
WYNNE C.
10/2007
5.0
heating & air conditioning/hvac
 + -1 more
Wantuck Heating and Air Conditioning Inc is run by Bill Wantuck and he is a highly recommended and highly trained individual. He explained to me all about my new system and how it is environmentally friendly because it doesn't use freon. I trust this contractor and his workers enough that I would leave my key with them. All of my neighbors use them, too. They are good, clean and honest.
Description of Work: I had them install a new central air conditioner in my home. They took away the old unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,500
RICHARD Y.
06/2005
1.0
water heater repair
 + -1 more
I HAVE ALWAYS CARRIED A SERVICE CONTRACT WITH WANTUCK FOR HEATING and A/C. THEY TOLD ME TO CALL THE MANUFACTURER AND THEY COULD NOT EVEN PROVIDE ME WITH THEIR PHONE NUMBER. I HAD TO SEARCH THE INTERNET MYSELF. IF THIS IS HOW THEY TREAT THEIR LOYAL CUSTOMERS, I HATE TO SEE HOW THEY TREAT PEOPLE WHO JUST CALL IN FOR SERVICE. I WILL DEFINITELY MAKE A CHANGE TO A NEW COMPANY.
Description of Work: WANTUCK REPLACED MY HOT WATER HEATER IN 2001 ($450). BY 2005 IT WAS MAKING SO MUCH NOISE, MY WIFE AND I COULD HEAR IT IN OUR LIVING ROOM WHICH IS ON THE OTHER SIDE OF THE HOUSE. A WANTUCK SERVICE MAN CAME OUT AND TOLD ME ALL HOT WATER HEATERS MAKE NOISE AND THERE IS NOTHING HE COULD DO. HE TOLD ME TO CALL THE MANUFACTURER AND MAYBE THEY COULD HELP. THE MANUFACTURER WAS NO HELP EITHER. OH YES, WANTUCK DID CHARGE ME $40 FOR A HOUSE CALL.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Water Heaters
FAQ
Wantuck Heating & A/C is currently rated 4.7 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:30 PM
Tuesday: 8:00 AM - 5:30 PM
Wednesday: 8:00 AM - 5:30 PM
Thursday: 8:00 AM - 5:30 PM
Friday: 8:00 AM - 5:30 PM
Saturday: Closed
Wantuck Heating & A/C accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa