The Davey Tree Expert Company

WE HAD AN EMERGENCY SITUATION AND CALLED SEVERAL TREE SERVICES. THE CARE OF TREES RESPONDED VERY PROMPTLY, WITH THE OFFICE ASSISTANT KEEPING ME ON HOLD WHILE SHE TOUCHED BASE WITH LARRY DOMBKOWSKI, TO SET AN APPOINTMENT. HE ARRIVED WITHIN 2 HOURS TO ASSESS THE SITUATION, AND PROVIDED A VERY FAIR ESTIMATE. HE CONFIRMED THAT WORK COULD BEGIN THE NEXT MORNING. HIS CREW WAS ON SITE BY 8:00 A.M. AND COMPLETED ALL WORK BY 12:00 THAT DAY. THE CREW LEFT SEVERAL LOGS FOR FIREWOOD AS REQUESTED, AND CLEANED UP AFTER THEMSELVES VERY WELL. I RECEIVED A FOLLOW-UP CALL FROM THE OFFICE THE NEXT DAY, TO CONFIRM THAT I WAS SATISFIED WITH THE WORK, BEFORE REQUESTING PAYMENT OF THE BALANCE DUE. IT WAS ONE OF THE BEST SERVICE EXPERIENCES WE HAVE HAD. THE COMPANY IS VERY PROFESSIONAL, EFFICIENT, AND COMPETENT.

CARE OF TREES WAS A LITTLE BUSY WHEN WE FIRST CALLED. IT WAS AFTER A HUGE SPRING STORM. THEY WERE VERY ATTENTIVE AND PROFESSIONAL, THOUGH. THEY GAVE US A WRITTEN ESTIMATE, A DATE FOR SERVICE, AND TOLD US THEY WOULD CLEAN UP AFTER THEMSELVES. THEY DELIVERED. A FRIEND TOLD ME CARE OF TREES IS VERY EXPENSIVE, BUT ALSO THAT HER CONDO BUILDING USED THEM BECAUSE THEY WERE THE BEST. WHO WANTS A TREE FALLING ON THEIR HOUSE?

I CALLED CARE OF TREES AND THEY SENT AN ARBORIST OUT RIGHT AWAY WHO WAS VERY INFORMATIVE AND THOROUGH. HE TOOK A SPECIMEN BACK AND DIAGNOSED THE PROBLEM AND THE SOLUTION. THE PROBLEM CAME IN WHEN IT WAS TIME FOR THE TECHNICIAN TO COME OUT AND APPLY THE TREATMENT. I HAD TO SIGN A CONTRACT AND MAIL IT BACK, WHICH I DID IMMEDIATELY, BUT IT TOOK WEEKS FOR THEM TO COME OUT AGAIN. THE FIRST APPT (WHICH I HAD TO CALL FOR AS A REMINDER) WAS CANCELLED, SAYING THEY WOULD RETURN THE NEXT BUSINESS DAY. I HAD TO CALL AGAIN TO FIND OUT IF THEY WERE. THEY DID MAKE IT, BUT ONLY AFTER I HAD TO PROMPT THEM SEVERAL TIMES IN THE PROCESS.

A TREE EXPERT CAME OUT AND GAVE US AN ESTIMATE ($1500). HE WAS EXTREMELY KNOWLEDGEABLE AND HONEST. HIS COMPANY DOES NOT SPECIALIZE IN TREE REMOVAL, BUT HE DID EXPLAIN THE STEPS WE SHOULD TAKE.

FABULOUS, FABULOUS, FABULOUS!! FROM BEGINNING TO END, THESE GUYS WERE GREAT-VERY PROFESSIONAL. ALAN (OUR ''ARBORIST'' WHO MADE THE INITIAL CALL) WAS PLEASANT, KNOWLEDGEABLE, AND PUT NO PRESSURE ON ME. THE GUYS WHO DID THE WORK WERE EFFICIENT, PROFICIENT, TIDY AND SAFE. I WOULD HIGHLY RECOMMEND THIS COMPANY!

EXTREMELY PROFESSIONAL FROM THE MINUTE I CALLED THIS COMPANY, TO THE REMOVAL OF THE LAST PIECE OF WOOD. THIS COMPANY WAS VERY RESPONSIVE: EASY TO GET A HOLD OF AND PROMPT IN RETURNING CALLS AND KEEPING APPOINTMENTS. VERY EASY TO WORK WITH AND RESPECTED MY PROPERTY. SOME PEOPLE WOULD SAY THAT THE PRICES ARE TOO HIGH, BUT SINCE THE QUALITY IS ALSO HIGH, I CANNOT COMPLAIN ABOUT THE PRICE. AS THE SAYING GOES, ''YOU GET WHAT YOU PAY FOR''! THE TREE WAS REMOVED WITHIN 8 DAYS OF MY INITIAL CALL!

DID GET PROMPT RESPONSE TO PHONE CALL, AND ARBORIST WAS ON TIME FOR APPOINTMENT.

ALLEN CAME OUT WITHIN DAYS OF MY CONTACTING THE COMPANY, AND LOOKED AT MY TREE, AS WELL AS OTHERS ON MY PROPERTY. I WASN'T SURE ABOUT TAKING THE TREE DOWN (GUILT REALLY), BUT HE WAS STRAIGHT FORWARD ABOUT THE FACT THAT THE TREE WAS PERFECTLY HEALTHY - HE DIDN'T TRY TO PRESSURE ME. THE PRICE SEEMED KIND OF HIGH, BUT ON THE OTHER HAND THEY HAVE DONE WORK FOR ME IN THE PAST, AND I HAVE BEEN QUITE SATISFIED. HE SAID THE WORK WOULD BE DONE WITHIN 3 WEEKS, A BIT HARD TO DETERMINE AS THEY WOULD NEED TO GET NO PARKING SIGNS FROM THE CITY OF CHICAGO. HOWEVER, THE WORK WAS DONE WITHIN A WEEK AND A HALF, WITH NO DAMAGE TO MY YARD, THE PORCH AND SIDEWALK SWEPT CLEAN, NO COMPLAINTS FROM NEIGHBORS ABOUT NOISE, MESS, OR PARKING.

I LEARNED OF THIS COMPANY FROM THE 2005 PLANT AND GARDEN SHOW AT NAVY PIER. LARRY WAS TIMELY AND GREGARIOUS. HE CONVEYED THE SENSE THAT HE WAS KNOWLEDGEABLE OF TREE SPECIES AND THEIR VARIOUS PROBLEMS. HE SCHEDULED THE WORK QUICKLY AND THOUGH I THOUGHT THE PRICE WAS NOT CHEAP, I AM VERY HAPPY WITH THE IMPROVED LOOK OF MY BACKYARD WHICH HAD PROBABLY NOT HAD ITS TREES PRUNED AND MY PROPERTY IS APROX. 70 YEARS OLD. LARRY TOLD ME THAT HE IS THE ARBORIST FOR A PRESTIGIOUS UNIVERSITY NEARBY AND THAT CERTAINLY HELPED PERSUADE ME TO USE HIM. THE CREW DID AN EXCEPTIONAL JOB OF POST-CUTTING CLEAN-UP. THEY THOROUGHLY RAKED MY BACK YARD AFTER EVERYTHING WAS DONE. OVERALL I AM QUITE PLEASED WITH LARRY AND WOULD RE-HIRE HIM.

WE HAD A GOOD EXPERIENCE. THE CARE OF TREES IS A LARGE COMPANY WHICH OPERATES BY TERRITORY. THE ARBORIST FOR OUR AREA CAME BY PROMPTLY AFTER MY CALL TO EVALUATE. HE CORRECTLY DIAGNOSED THE TREE WITH DUTCH ELM DISEASE (WE HAD BEEN ALERTED BY A NON-COMMERCIAL ARBORIST-FRIEND), AND THOUGHT HARD OF WAYS TO PRESERVE THE TREE. IN THE END, HE RECOMMENDED REMOVAL (OUR FORESTRY FRIEND AGREED). RIGHT THEN AND THERE, THE ARBORIST PRODUCED AN ESTIMATE. HE EXPLAINED EXACTLY WHAT WOULD HAPPEN AND WHEN, WALKING US THROUGH THE ESTIMATE LINE BY LINE. 4 DAYS LATER, A CREW CAME BY AND DID EXACTLY WHAT HE SAID. THE TREE WAS CAREFULLY TAKEN DOWN, AND THE CREW LEFT ONLY SAWDUST BEHIND.

AN EXCELLENT COMPANY WITH HIGHLY SKILLED ARBORISTS.

I HAVE USED THE SERVICE MANY TIMES AND HAVE CONFIDENCE IN THE WORK CREWS.

THIS WAS BY FAR THE BEST TREE SERVICE I HAVE EVER USED. THEY RESPONDED QUICKLY WITH A QUOTE, SHOWED UP ON TIME, DID THE WORK WELL, CLEANED UP AND MOST IMPORTANTLY, FOLLOWED UP AFTER THE SERVICE. I WOULD RECOMMEND THEM WITHOUT RESERVATIONS.

THIS COMPANY WAS VERY KNOWLEDGEABLE AND EVEN LOOKED AT OTHER CRAB APPLE TREES IN MY NEIGHBOR'S YARD TO MAKE SURE THEY WERE OK.

THE SERVICE PERSON OFFERED GREAT FOLLOW UP, THE ESTIMATE AND DIAGNOSTIC PROCESS WAS GREAT. THERE WAS A WEATHER DELAY THAT THEY FOLLOWED UP THROUGH. TOOK CARE OF HEDGES. VERY PLEASED. HE WAS A GREAT REPRESENTATIVE OF THE COMPANY

LATER, MY HUSBAND AND I REMOVED THE FENCE BOARDS SURROUNDING THE STUMPS, AND I'VE BEEN TRYING FOR 2 WEEKS TO GET CARE OF TREES TO COME BACK TO FINISH GRINDING THE STUMPS. THERE HAVE BEEN TOO MANY BROKEN PROMISES ABOUT HOW AND WHEN THE WORK WOULD BE DONE.

THE ESTIMATE IS NOT FREE BUT IS APPLIED TO BILL IF WORK IS COMPLETED, ONE TREE PERISHED AFTER PRUNING AND HAVE NOT BEEN ABLE TO GET COMPANY TO REIMBURSE OR REMOVE, TREE WAS SPECIFICALLY NOTED TO BE HEALTHY AT TIME OF PRUNING BECAUSE WE ASKED IF THE TREE WAS WORTH KEEPING

GREAT COMPANY, ''ARBORISTS'' VERY KNOWLEDGEABLE ABOUT AREA TREES.

WHAT IMPRESSED ME THE MOST HIS SHOWING UP 15 MINUTES EARLY AND HIS KNOWLEDGE ABOUT HIS PROFESSION. BASED ON SEVERAL REASONS HE ADVISED TO REMOVE IT. I WILL BE HIRING HIM. HIS PRICE IS REASONABLE.

THEY ARE VERY NICE AND EXPERIENCED HORTICULTURIST.

THEY CAME OUT TO GIVE US A FREE ESTIMATE AND SAID THEY WOULD BE ABLE TO DO THE WORK IN ABOUT A WEEK. AFTER A WEEK, I CONTACTED THEM AND THEY TOLD ME THAT IT WOULD BE A FEW MORE DAYS AND THAT THEY WOULD CALL ME BEFORE THEY DID THE WORK (SO THAT I COULD NOTIFY MY TENANTS OF THE WORK THAT WAS TO BE DONE). THEY CALLED ME ON MY CELL PHONE AND I GOT THE MESSAGE AFTER THEY HAD DONE THE WORK, THEREFORE, I DID NOT HAVE A CHANCE TO WARN MY TENANTS ABOUT THE WORK BEING DONE.

I CALL & THEY SEND TREATMENT. ALWAYS ON TIME. SEND DETAILED BILL. I LOVE THEM.

I HAVE USED THEM THREE TIMES. THEY ACTUALLY SHOW UP ON TIME AND CLEAN GOOD TOO. FROM START TO FINISH THEY ARE GREAT!

THE WORK WAS COMPLETED WHEN WE WERE NOT HOME, AND WE WERE UNHAPPY WITH THE RESULT. THE TREES HAD BEEN PRUNED ACROSS THE TOP, BUT NOT ON THE SIDES. LUCKILY, THEY HAPPENED TO BE DOING A JOB ACROSS THE STREET THE NEXT MORNING, AND CAME OVER AND REDID OURS AT OUR REQUEST. THE FINAL RESULT IS GOOD. I WILL SCHEDULE THIS WHEN I CAN BE HOME TO SUPERVISE NEXT TIME.

THE FOLLOW-UP WAS OUTSTANDING. THEIR WORKERS DID AN EXCELLENT JOB ON THE TREES. THEY NEGLECTED TO DO SOME CLEAN-UP, HOWEVER, THE COMPANY CALLED TO CHECK ON MY SATISFACTION AND WHEN INFORMED ABOUT THE ROOF CLEAN-UP, THEY PROMPTLY TOOK CARE OF IT AND FOLLOWED UP TO ENSURE I WAS HAPPY.