Tans' Quality Roofing Inc

Tans' Roofing sent an estimator who said the roof was fine (it is only six years old) but the chimney and parapet needed masonry work (which we knew), price would probably be under $1,000. I was to receive a proposal by email in a couple of days. After 10 days I called and asked if the proposal had been prepared. Not really. When it finally arrived it was for $4,920!! When I called to question the sudden rise in cost, the owner, Paul Tansey, said he would come, on April 7, to do an estimate himself. He conclusions were dire - we needed a whole new tear-off roof, plus the masonry work. He assured us we would receive a new proposal by Friday, April 10. Today, April 18, I finally received an email from Mr. Tansey asking if we would like to discuss the FIRST proposal. He said, "Also, if there are any questions, or concerns about the proposal, we would like the opportunity to review it with you, in person or over the phone." He totally forgot the fact that HE had made a visit and reassessed the first estimate. Based on the terrible follow up and the fact that the original estimator and the owner don't seem to get along and communicate, it is a wonder how they stay in business. Needless to say I will be looking for a responsible, honest roofer.

I knew what they were going to do and when they came, they came with a crew and got it done in a short time. They were able to give me a report on what exactly they had done and I liked that. The experience was great overall.

DO NOT USE THESE PEOPLE! I have never given a bad review on Craig's list and even after they lit my house on FIRE, i decided not to give them a review at all. It was only after less than a year the SAME LEAK CAME BACK! Instead of agreeing to come fix it, they gave me a QUOTE to fix the same thing again that they had fixed less than a year early. In the beginning of the project/ordeal. They gave us an estimate for fixing a leak, saying the whole roof on the small addition to our house needed to be replaced. While replacing the roof, they lit the house ON FIRE, the fire department came, our whole playroom was burned with a huge whole in the roof with 2 babies in the middle of winter. The fire department said if we had waiting a few minutes longer the whole house would have gone. Paul Tansey then pressured us not to call our insurance company and that they would fix it all, after they tried to convince us not to call the fire dept in the moment. they then came back and fixed it and it looks TERRIBLE. It does not match the rest of the roof at all. It looks like a patchwork of tar paper, it coudl not look worse. After i asked them they fixed the flashing at least to look a little bit better, but they literally lowered the value of the house with the job they did. Then less than a year later, the same leak came back. I called them and he said no problem he would come out as soon as they could. Several weeks later they came out and looked at the same leak, then I almost fell out of my chair when i got a QUOTE from them to fix it a few days later for $3,000. Not only had they not stood by their work, but even after we had been really understanding and nice when they lit our house on FIRE. They caused damage to the floors from the water damage and to the windows and left a huge mess in the yard as you can see from the photos. None of which they cleaned up or fixed. I do not take writing a bad review lightly and didn't do it even after they lit the house on fire, but i want to make sure that these people DO NOT CHEAT OTHER PEOPLE! A roof is a really important thing. Please do not trust these people to work on any part of your house.

My experience with Tans was very good. I will definitely hire Tans again and would recommend them to anyone!

I originally called Tan's Roofing out as I had a leak in my family room ceiling that I thought was attributed to some missing siding on the house. Jim came out to give me an estimate, and found what he believed to be the source of the leak: old & damaged roofing under the master bedroom porch (quite unexpected as the house is a gut rehab with an addition.) The men came out 2 weeks later and were wonderful. They ended up having to completely remove the porch, reroof the entire area, and then reassemble the deck. This was not a part of the original estimate and the owner of the company called to discuss what was found. He was very honest and up front about the situation and I ultimately made the decision to take his advice and have the appropriate work completed. It turns out the builder on the house took some pretty significant, and non compliant, shortcuts with the roofing job. Needless to say I'm paying for it now. However, Tans Quality Roofing was great through the entire situation. The men on site were on time (even early!), extremely professional, and the job was finished beautifully. I had to leave to go out of town and they came back a second day to complete what they could not finish in the dark, and required no assistance from me or my family. I'm thrilled with the results and hope to remain leak free!

They were really excellent and I've recommended them to a lot of people. They were quick and responsive, clear about how they were going to approach the problem and how best to deal with it. It had to do with a leak that had been ongoing for a number of years that others could not resolve. They did clear investigation and provided excellent resolution and even provided digital photos to explain their theory. I felt very trusting of them and the service they provided and have been very happy with the outcome.

The first bid had to be changed and increased when a more experienced mason worker saw the building and said much more need to be completed. After contracts were finalized and signed, work began. This lasted under 2 weeks. It was an extremely messy project but am very happy with the final result.

Very well - I would strongly recommend them to others.

They were prompt and professional with their response to our initial call for a quote. They were the third contractor we talked too and I liked their approach and professionalism the best, and they were the only one willing to stand behind or warranty the work at all as it was a "repair job". They showed up promptly on the day agreed, after which we had two solid days of rain with no leaks so they must have done something right. While onsite, I asked if they could help us do some reconfiguring of our downspout as we had some drainage issues, and they were very accommodating. They actually went out and got a couple extra custom parts for our needs and although they ultimately didn't work (we discovered much bigger issues with our catch basin which they helped to highlight) I appreciated their flexibility. Also while onsite, we had them bid on some additional masonry tuckpointing work that was VERY expensive so we're getting a couple more bids. Extra charges were added for the downspout work that was a bit more than expected but not too out of line.

They requested a 50% downpayment, and we had trouble getting it to them from our management company, but they came out that very day anyway and made the repairs. We were able to give them the downpayment a few days after the fact, but because our association had finance issues, we were unable to pay the balance for 5 months and they were incredibly patient about it. I finally ended up paying the balance out of my own pocket because they absolutely deserved to be paid because of the fact that they went above and beyond for us and were so patient and understanding about our financial situation. They are a family run company and both Paul and Larry showed personal attention, great integrity and were friendly and understanding as well as extremely professional.

They were responsive, punctual and performed the work on a weekend. They stayed within the estimates that they quoted at the beginning. They also cleaned up after the mess. They were excellent and I recommended them to others as well.

They were prompt and efficient. They did a good job and cleaned up after themselves. The cost was reasonable for the work they did. The difficulty level was high. They were very meticulous and they did a good job. I was very pleased. They are coming back out to check on a couple of areas. They have done such a good job that we will never see another leak.

They replaced the roof and did some extensive brick work. They hauled everything away and cleaned up after they finished the job. They arrived when they said they would and completed the job and the work looked great. I was satisfied with them.

They were very responsive and punctual, coming out to do an estimate for roofing repairs on my house. The guy who looked at my roof was very professional. The quote came very fast, but it was very high. We decided to go with another company.

I thought they were prompt. They were very professional. I have nothing but good things to say about them. I would absolutely consider them in the future. We chose someone else that had a cheaper price.

Tans' Quality Roofing was punctual. The pricing was very reasonable and accurate; they didn't raise the price during the job. They even left my garage cleaner than they found it. I was very impressed.

Overall, this was a positive experience. There were a few difficulties. It seemed to take forever to get any roofer to call me back after a big storm, but they were the only one to call me back. They gave me an estimate and had difficult working situations since it was the beginning of December. There ended up to be more things wrong than we initially thought. They did let me know regarding what extras were needed, but it was more expensive than the initial estimate. They were very reasonably priced. They should have kept us more informed of what was going on, but it was pretty good work and they did a decent cleanup in spite of the weather. I would hire this company in the future if needed.

They were reliable, on time, and did a great job on the roof.

I thought they were good. I thought they were up front and prompt.

1. This relatively small roof repair job appointment was made approximately two weeks in advance, and was set for 8am. The crew arrived at 5:30pm, and we did not receive a call. We repeatedly called the office for status and updates throughout the day, and never really got a solid time estimate until after 4pm. It should have been them been calling us, instead of the other way around. 2. Due to the late arrival time, the crew would be working late in the evening and into the next day. They installed the new door and left for the evening. Upon inspecting the door later in the evening, it was apparent that the door that they installed was damaged. We called and told them to bring another door the next morning, which they did. 3. Since the crew installed a damaged door, the job ran an additional day (3 working days total) due to the removal and installation of a new door. The second day of work, it began to rain while the crew had the roof ripped up and the protective flashings removed. The crew left when the rain got heavier (which is ok), but left us completely unprotected from the falling rain. We incurred massive inflow of water into our home that night which damaged electrical equipment, and caused additional water damage to our bedroom ceiling. 4. We had the owner, Paul, out to check the situation after the door and the flooding issues, and his manner was dismissive and shrewd. The only recompense he could offer was to split the cost of a ceiling painter, because we had damage in another area that was not caused by their negligence. 5. Two months later and we experienced the first real rain since the repairs and the water is still coming in through the new-and-improved rooftop. We opted out of a complete re-roofing job because money was tight; however we were completely wrong in our assumption that the $2,100 fixes the company had recommended would at least get us through until next year. Now, we are really in no better shape than we were before in terms of water entering our residence, but we did get a door out of it. When I look at all the reviews and total up all the jobs (just on this site alone) it makes me cringe to imagine someone getting rich off of this type of low quality work. We won t do business with this company any more, we are now working with another roofing company.

We contacted them late in the roofing season (when it gets too cold they can't work). They worked diligently everyday they could. If they could only work one or two hours because of the cold and/or precipitation they did. They did an excellent job of cleaning up after themselves, also. One drawback, they underestimated the bid. They told us upfront and we agreed to the new figures because they weren't much different from the other roofers' bids and we liked the TQR people.

I thought it was very reasonable but I cannot afford the work at this time.

I contacted Tans' about finding the cause and fixing a leak in our roof that caused water damage within our house. The damaged part of the roof was not accessible to the estimator so I agreed to have workmen come out, assess the damage and fix it if they had the materials on hand. A date was set for workmen to come out and I made the down payment. The damage was too extensive for them to repair that day, but Tan's agreed to come out the next day with more men and the right materials to fix the roof. They did not require a down payment for the second day of work. Tans' was very responsive and flexible to work with.

TQR did a great job-they arrived when they said they would, it took exactly as long as they said it would, and they were very communicative throughout. Their team was very conscientious about making sure that the crumbling bricks they were removing didn't do any damage to the cars parked below. The wall is now in much better shape. Most impressive was that, about 5 months after completing the work, a leak re-appeared on a section of the roof they had worked on. Although that leak was not specifically mentioned in the contract, it had been verbally discussed at the time the work was originally performed. Rather than nitpick about whether they were responsible, they sent someone out immediately to diagnose the problem, and within a couple of days they sent people to remedy the problem, all at no charge. I was very, very impressed. One thing to note: the workers speak very limited English. It was very helpful to speak Spanish when communicating with them.

Paul inspected my roof on a Friday morning and sent me a very detailed proposal the same afternoon. He also kindly accommodated my request to start the work the next day, which was a Saturday. Paul and Adrian arrived my house as scheduled on Saturday morning. All the services listed on the proposal were conducted well above my expectation. They also cleaned all the debris after finishing the repair. I am very satisfied with the service provided by TAN'S QUALITY ROOFING. The price is also very reasonable based on the estimates I got from various roofing company. There is no any surprise charge. I am glad that I can find TAN'S QUALITY ROOFING through Angies list. I would definitely use their service again when my roof needs full replacement. I will also recommend this company to all my friends.