Tans' Quality Roofing Inc

A gentleman from Tan's Roofing came out and checked out the situation and told us exactly what the problem was and what to do. He even referred Gutter Monkeys to us who were able to come during a weather break and take care of our problem. I really appreciated how quickly he came out and how he offered free advice charging nothing for traveling to our home.

I got two quotes for the job, and Tans' was a little bit higher. However, after talking to all of the companies, I felt that Tans was offering a better warranty and materials for that price. Also, they were extremely responsive to my many, many questions, explaining in detail the process of replacing a roof. It took about 2 weeks to schedule the job once I paid the deposit, and the work itself only took one day to complete. Ask me 10 years down the road how the roof is holding up, but right now, I'm satisfied with the work.

I sent a note asking for an estimate at 6am. By 8am they had called me. They also followed up later to ensure my issues were resolved.

I did a lot of research for this project and Tans was one of several bids I received. Because of several very positive reviews from Angie's List and a positive first conversation with one of the owners, I chose to go with Tans. Their pricing was not the lowest, but they were offering a higher quality shingle and roofing system that was better than some of the the competitors' bids. The communication was pretty good throughout the process. They explained to me what they were doing and answered my questions (I ask more than your average consumer as a result of my research and interest in home construction). There were some minor hiccups but that happens in every job. Nothing of large concern as we talked through any issues and came to resolution without much stress. I have had a roof replaced on an investment property with another roofing contractor, so I have a basis for comparison. When the job actually began, Tans' used their full resources and knocked out the job in 2 days. This also covers the prep work and clean-up. This was a much better experience that my previous roof job. Ultimately, time will be the true test for the quality of the job. However, from what can be judged at the moment, I am pleased with the quality. I would not hesitate to use them again for any other maintenance/roofing need.

Tans came to our house, provided a great estimate, and put on a new roof for us. Each night, Tans would email us to let us know of any status updates on their workers for the following day with regard to the weather and their schedule. They noticed a problem with our brick parapet wall and provided a low price to fix the work on the spot. They even provided additional services to repair two leaks on our garage roof at cost. They provided pictures along the way and helped us with the appropriate paperwork to obtain a tax credit. We found them to be professional, on time, and excellent at what they do. We would highly recommend them to anyone else.

I originally asked Tans to assess two of our roofs - main house and coach house - following signs of water damage. They were extremely responsive and confirmed the need for repair for one section on the roof on our main house, and they gave us an estimate for that work. When their team arrived and started the repair, they found that the damage was more extensive. They repaired the additional section as well, only charging us for the additional materials needed. They did not charge for the additional labor although they were there for several more hours. They also allowed us to setup a more flexible payment schedule, with no additional charge for interest. They were honest, thorough and competent in their descriptions and in the work performed.

I submitted a request on their website for them to contact me to schedule an estimate. David Tan's called back, but didn't have his schedule handy. I didn't understand why he would call if he wasn't prepaired to schedule the appoitnment. He tride calling back to schedule again, but I wasn't interested. Don't waste my time and call to schedule an appointment if you aren't ready to schedule an appointment.

TQR was professional and responsive, and we are thrilled with our new roof. We now love it when it rains!

The service was great!! Larry Tansey and his team have been phenomenal during the entire process. We purchased an older home that was built in the early 1900s and it did not have an exhaust exit for the batroom fans. We emailed Tans from Angie's list and they had someone out to our place for an estimate within 2 days. They advised us that it would take a week to get the quote, and it did. They were very understanding and timely. They did experience some email slowness with their email provider, however, that did not slow them down. They were scheduled to be at out home by 8am on Saturday and they were there at that exact time. They were quick and professional and completed the job by 9:20am. I would definitely recommend Tans roofing as they were the fairly priced and accomodating.

They first came out for a quote. They took pictures and provided the quote quicker than expected. I called to make an appointment. However, they showed up the following day to do the work because it was primarily outside. Two guys came and took a little over an hour to complete the work. They cleaned up well. The price was also what they originally quoted.

Given TANS' reputation and high-quality ratings on Angie's List, it's no surprise that everything was excellent. They did a wonderful job. The work was high-quality and they thoroughly cleaned the work area and surrounding grounds free of all debris. I especially liked that Larry Tansey kept us well-informed of what they were going to do and when they were going to do it. Larry even called after the first day of work to check it out, make sure everything looked good, and let him know. The head guy doing the job, Chris, met with me and showed me everything they were doing. I was amazed at the detail that he went through and the amount of carpentry work he was doing in the areas that needed to be replaced. I knew we were in good hands. This was not an easy job (in fact, I had a hard time someone who could do it) and I'm extremely pleased. I wouldn't hesitate to use TANS again. Their high ratings on Angie's List are well-deserved!

I found them on Angie's List and they are the highest rated. They also replaced some gutters later. Their work is fine and I used them because I thought they knew more about what they were doing than other competitors.

We called Tan's. A couple of guys came out for the estimate. They told us to watch our E-mail for an estimate.A week later we received one of the most articulate, comprehensive proposals with recommendations I've ever received.The proposal included removing the aluminum siding from the back of the house, repairing around the back porch roof seam,re-flashing around the back window, and installing new vinyl siding. My wife is very concerned about the appearance of our house. We do not live in a historic neighborhood but we live close to one.We were afraid that the new vinyl siding would ruin the appearance of the house. Tan's responded a week later with another lengthy, articulate, and highly informative E-mail. He addressed ALL our concerns ! He also re-articulated his recommendations that we seriously consider upgrading the roofing vent system. We agreed to all his recommendations. Tan's scheduled the job. A couple weeks later we had three guys working on our house for two days to complete the job. Also Tan came by with advance vinyl samples for my wife's approval. The craftsmanship is excellent and the house looks great.

This was a project that I had hoped to delay for another five years. When I realized that the roof needed to be replaced, I received several quotes from highly rated companies on Angie's' List, including Tans'. After receiving the quote, Larry Tansey came to my home, stood on the roof with me, and explained the various components of the quote and the process. His visit and explanation provided me with a comfort level that I needed for the project. After signing the contract, I received a call to schedule the work. The crew arrived when scheduled and worked hard to complete the project on time. The finishing touches (special coating) were applied a few days later, as promised. The crew was friendly and the cleanup was excellent. The final price was within a couple hundred dollars of the quote. Overall, the experience was pain free and I would highly recommend Tans' to friends.

So I called Tan's quality roofing to take care of it. I used some plastic to cover it up to prevent water from coming in. They had someone come out and they quoted me $950 and they said they would remove the rotted wood and reinstall the facia board. They removed and reinstalled flashing on the roof. It rained again and I was still getting water in my garage. After calling back they told me they knew that the work they did was not going to be sufficient but they were scared to do any extra work. After consulting with them further, they told me the vents were wrong on my roof and it needs to be replaced. The felt shingles on the roof were poor in quality and they wanted to replace the entire roof and install all new vents. New price was $5,500.I had a new guy come out and he told me that the work i had done was not going to fix the problem at all. I apparently didn't have any moisture barrier and Tans roofing never told me that. After talking further with the new company they told me there was nothing wrong with my shingles or vents. They going to remove the vinyl siding, remove and replace the rotted section, add a moisture barrier, and install new facia that will correctly allow the water to drip away from the wall for just $2900.

it is essential in doing business with all contractors that you properly define the problem and together you map out a scope of the project in order to solve the problem. As was the case with our roof and gutters, with the increased downpours of rain on a per hour basis the solution to the problem was multi steps with 2 contractors, one of which was Tans. both were excellent and performed different scopes of work at different times to solve the drainage problem.

We had a great experience with Tan's Quality Roofing. We needed a new roof on our main house and they came and gave us an estimate. They provided a detailed explanation about each line item and dealt with a nightmare of an insurance adjuster at least five times without blinking an eye. I had to keep asking for more information and having them fax things over to State Farm and they were extremely nice about it. We replaced the gutters on the house as well. The folks that showed up to put on the roof were friendly and quick and did a great job. They took a lot of pictures to document the work for the insurance adjuster as well and generally went above and beyond. The roof is perfect. The entire experience was pleasant and they really care about their customers. I would absolutely recommend them.

I called them and they came out and were perfectly nice. They began the work with different shingles than I had requested. So I had them take those down. Originally told me that they could get the color of shingles that I liked. Was told that they could get the shingles from a supplier in Aurora, but they turned out to be different than what I asked for. The workers would come out and eat breakfast on my porch, which I didn't care for. The work ran from Sept 1 - Oct 1, 2011. They bent the wrought iron fence and killed the grass in the front where a blue plastic type material sat for a month in the front of my house. The dumpster sat in front of my house for a month and the neighbors began to complain to me about that. Last week when it got really hot (July 2012) the shingles in the back came off. Then I called them on a Saturday (July 14th) and didn't hear anything. And then I called back on Monday and they said someone had already come out to do the repair, which they did do. They hadn't notified me that they were coming. I would not use this roofer in the future. The workers were not professional in that they put their latter on my neighbor's new fence.

Their price was significantly higher. They seemed professional. I didn’t get as quick a response from them as I got from another company. The primary issue was price after comparing with another company.

Absolutely perfect - excellent workmanship. Extremely professional. Worked seamlessly with us and the insurance company. This is the second time we have used this company and we would use them again in a minute.

Everything went fine. They were punctual and the communication was really good. They did what they said they were going to do on the work order. The only issue I had was on the price. Though I can't complain because I couldn't get anyone else to do it because it is a crumbling old roof.

I called to get estimate and they said someone would call me back within 1-2 days to speak to me, which they did not. Five full business days later i get a call with an estimate. This was unfortunate because I needed to show them in person the areas that needed work on the roof, clearly out of visible sight. They said they sent someone out to take a look, but I needed to see them in person. Perhaps if they had called me back to get more details.... Anyway in the 5 business days they waited, I received 4 other estimates for places that showed up in person (also they responded within 1-3 days too)

They did a fabulous job throughout. They removed the existing roofing material, constantly fulling up pick-up trucks and carted the material away. They then added a layer of insulation on top of the decking, put down and torched the rubberized material, and then painted it a reflective silver to minimize the adverse effects of heat over the summer months. This was a big job, yet they worked hard at it. They always had people show up at the job site every day unless it was raining. They had some of the most skilled roofers I have ever seen (I was climbing up frequently to inspect the roof while they were working).

Tan's replaced our three-section flat roof that had recently been applied by a contractor who completely botched the job The previous contractor had torn off our old rooftop deck, installed a new roof incompetently, and made our three persistent leaks worse than ever. We were beside ourselves after dealing with months of buckets and plastic tarps while trying to get the first contractor to fix his mess. Paul thoroughly diagnosed the many problems on his first visit, sent us an extremely detailed proposal (product names, his certifications to use them, etc.), and sent a crew as soon as we agreed to the proposal. They ran into complications with electric supply, skylight, and penthouse door, and Paul brought in subcontractors immediately to deal with them. He also hired a siding installer to replace some fiber-cement board siding, which was part of the original proposal. We've now had enough spring rain to know that the Tans roof is perfectly sound. We can tell just by looking at it that it was done by skilled craftsman who don't cut corners--even though the configuration of our house and the one next door made their working space difficult at some points. To maintain their guarantee, Tans requires that any new roof deck be installed by them. They sent what we believe to be a fair proposal on the deck project, and we feel assured that they'll do an equally professional job of it. Moreover, Paul was patient, meticulous, and courteous throughout the work, understanding that we'd been through roof h*** and were wary of any potential new problems. Tans' price on the roof was just slightly higher than that of Rogers Roofing, which a roofing inspector had recommended. However, we sensed that Tans was more about the work, and less about the sale; Rogers wanted to put a sign in our yard for 30 days (!) and send letters to all our neighbors. Also, Tans is Chicago-based. Overall, we felt the work was well worth the money and the peace of mind that we were hiring honest, conscientious professionals.

The flat roofs around our condo building were installed very poorly and we have had leak issues despite having the contractor "fix" them multiple times when we were under warranty. We were given the advice (from a general contractor) to pitch the roofs to stop the leaking, but when I called Tan's they explained to me why that would've been a very bad idea and gave me the information I needed to make the right decision. Their price was a little bit higher than other roofers, but since they were so knowledgeable and had been so honest and helpful I went with them. They did excellent work, documented with photos, and left everything clean and in great shape. We did have a bit of sticker shock with the cost of replacing the rotten wood they found once they had the roof off (which increased the price by more than 50%), which is more of an issue with the quote process than the work itself. While the cost was probably fair it would've been helpful if they had prepared us somewhat with a range or something if they knew it was a possibility. Particularly in dealing with a condo association (its easier to get everyone to sign off on the maximum up front than get grief when you have to go back to get approval for a 50% increase). If we use them again I would need to be very comfortable that I knew what the potential for additions would be. They also delayed our start date several times, which was just a relatively minor inconvenience because our job wasn't an emergency.