We schedule a time on Sunday, he did not charge me for weekend work. Corrected the problem in the shower with the parts provided by the manufacture and also fixed sprayer in the kitchen sink that was not part of the scope of work. He was a little late as scheduled but kept me up to date as to his timing when he new he would be late. I would recommend Stone plumbing, good work, pricing reasonable, flexible timing and I believe an honest contractor.
Description of Work: I talked with Andy and walked through the problem on the phone and after walking through the problem, he indicated that a few parts had failed in the vale, he suggested I call the manufacture to get parts, which I did and they sent them to me under warranty free of charge.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0
Yes, I recommend this pro
$200
VALERIE W.
06/2011
5.0
plumbing
 + -1 more
He replaced our garbage disposal and fixed a problem we had with a toilet. He was extremely professional and even recommended that I get a different garbage disposal so that we wouldn't have to replace it again in the near future. I would highly recommend his work.
Description of Work: Replaced broken garbage disposal and fixed leaky toilet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
adrienne T.
01/2010
5.0
plumbing
 + -1 more
I scheduled with Andrew in the morning for an afternoon appointment. His demeanor is courteous and professional. He was on time for the appointment. He walked me through the repair; he explained that he would root the drain pipe to dislodge the clog, rerun the dishwasher line to bypass the air trap in order to comply with building code, and reattach the sink basin to the counter top. He answered my questions about the cost of the repairs, indicating the most it would cost me to complete the repair. We agreed and he started immediately. The rooting was problematic because the clogged joint wasn't the proper shape, which eventually meant he couldn't get the rooter to enter the joint. As he rooted the pipe the cord missed the clogged joint repeatedly and actually traveled all the way through the dishwasher drain. In order to reach the clogged joint, Andrew cut a small hole in the back of the cabinet, opened the pipe and rooted through the clogged joint. He then reattached the pipes and tested the flow and checked for leaks. Andrew reattached and sealed the sink basin to the counter top and cleaned up the work area. Andrew walked me through the work he completed and recommended I wait a day before exposing the newly sealed sink basin to any water. He was polite and did not rush me to accept that the work was finished and cleaned up until I had a chance to inspect it and agree. Andrew stood by his estimate and was happy that I was satisfied with the repair, even though the repair took a considerable amount of time longer than we anticipated from the outset. I am completely satisfied and would definitely use Andrew again. I will recommend him without hesitation in the future.
Description of Work: I had a clogged kitchen sink drain, a problem with drainage of the dishwasher line, and problem with the fastening of the under mount sink basin. Andrew solved all three problems effectively and efficiently.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Lisa C.
07/2009
5.0
plumbing
 + -1 more
Andrew came highly recommended and was great. He returned my call promptly and was able to come out the same day. He matched an estimate I had received and stuck to it even when he had to buy additional parts. My condo was built in 1991 and one pipe under the sink had been left wide open and other parts were not standard size and wouldn't fit the new faucets. Andrew brought everything up to code and beyond. He was very professional. I will use Stone Plumbing again.
Description of Work: Andrew replaced and rerouted all pipes under the kitchen sink, properly attaching my dishwasher. He also replaced the faucets in the kitchen and bathroom. Plus, he left everything clean.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$325
MARIE H.
10/2008
5.0
plumbing
 + -1 more
We were very satisfied with Andrew's responsiveness, professionalism and reasonable, fair prices.
Description of Work: We had a leak in our 3 unit condo building coming from an unknown source and destroying floors and walls in its wake. Another plumber had failed to find and/or repair the ultimate source of the leak. Andrew spent 10 hours in the building on a Saturday finding and fixing the problems.
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Service Categories
Plumbing,
Drain Cleaning
FAQ
Stone Plumbing & Backflow is currently rated 4.8 overall out of 5.
Yes, Stone Plumbing & Backflow offers free project estimates.
No, Stone Plumbing & Backflow does not offer eco-friendly accreditations.
No, Stone Plumbing & Backflow does not offer a senior discount.
No, Stone Plumbing & Backflow does not offer emergency services.
No, Stone Plumbing & Backflow does not offer warranties.