Sincerely the Maids

House Cleaning, Window Cleaning, Carpet Cleaning,

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

I'm servicing our Chicagoland residential customers since 1999. My company is an independent, professional cleaning service. Always on time, flexible to your work schedule. Family owned and operated business. I'm Reliable and Honest. My goal is to accomplish apartment or home cleaning service the best I can, to make sure that all my clients will recommend me to friends, family and co-workers and back-up me with best referrals ever. We are cleaning with owner-provided cleaning supplies or upon request we are providing them. We are open to use " green" cleaning supplies. For Angie's list clients I'm providing $20.00 OFF for first time cleaning service. Please feel free to contact me and ask for the best rates and discounts. Finally, you can get Fully Customized House and Apartment Cleaning for affordable price to make your life a little easier.

Business highlights

26 years of trusted experience
Emergency Services Offered

Services we offer

Housecleaning.

Services we don't offer

There is no single cleaning service request that we could not perform.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

20%

Emergency Services
Yes


Accepted payment methods

Check
PayPal

Photos of past projects

Reviews

4.8204 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
5%
3
2%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.8
responsiveness
4.8
punctuality
4.8

Filter reviews by category

Showing 1-25 of 204 reviews

Bruno S.
11/2024
5.0
house cleaning
  + -1 more
Always recommend Sincerely The Maids for my go to cleaning crew in the Chicagoland area
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Yadav J.
09/2024
5.0
floor cleaning
  + -1 more
Agnes was amazing to work with and the crew did a great job. Will definitely recommend again!
Description of Work: Full home cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Carlie M.
04/2024
5.0
house cleaning
  + -1 more
Agnes is easy to communicate with. I have her team coming on a monthly basis now
Description of Work: Monthly house cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro
$175

Eric B.
11/2023
5.0
house cleaning
  + -1 more
We have been using Sincerely the Maids for close to 20 years. Their prices are very reasonable and their cleaners are friendly and do a great job. Agnes is very flexible and its easy to adjust cleaning times as schedules require. When we find cleaners we particularly like Agnes makes sure they are assigned to us. We have been very happy with them.
Description of Work: Regularly scheduled maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cindy N.
10/2023
5.0
house cleaning
  + -1 more
I have been using this company for over 12 years! They are reliable & dependable while still remaining flexible when I need to adjust my schedule. Agnes is great about confirming each time & open to feedback. The cleaners have been quick, efficient and usually quite lovely. Anytime I ended up with one that I wasn't as happy with Agnes has ensured I didn't have them again.
Description of Work: 3 Bedroom, 2 Bath Home Every 2 Weeks

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Adele L.
10/2023
5.0
house cleaning
  + -1 more
Have been using Agnes and her team's service for 5+ years and we have been very happy with the results.
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro

David R.
10/2023
1.0
house cleaning
  + -1 more
We just moved to the area and were looking to start an ongoing relationship with a cleaning service. The quote was reasonable and we had a date and time set up quickly (the next day), and Agnes was very responsive which was nice. Unfortunately, the person assigned to our home was an hour late - this was a problem as she was due to arrive between 2-230. I understand, sometimes things don't go to plan, so I continue working at home as she cleans our apartment. By 6pm she still had a floor left and we had evening plans, as I was not expecting her to arrive an hour late. I called and emailed Agnes to see if we could have her finish the other floor the following day, but received no response. She finished at 730 and we had to miss our work event. While our cleaning person was very nice, I did not appreciate the lack of communication from Agnes. There was no followup or attempt to address it after the fact, either, so we will not be continuing with this company.
Description of Work: House cleaning, interior

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$195

Ryszard C.
12/2020
5.0
house cleaning
  + -1 more
It went very well. Agnes was very fast with her emails and cleaning lady did excellent cleaning job. Thank you very much !
Description of Work: Move out cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$155

Michael G.
09/2020
5.0
house cleaning
  + -1 more
Terrific! Would definitely hire again! Irena was excellent and friendly.
Description of Work: Housecleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ryszard C.
10/2019
5.0
house cleaning
  + -1 more
My apartment was full of dust after floors sending. Sincerely the Maids did cleaning in two stages. First heavy and second detailing. Very well done.
Description of Work: Post construction cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$385

Brian C.
10/2019
5.0
house cleaning, window cleaning
  + 0 more
The apartment was clean. Price was good. My tenant left the apartment filthy, and they did a good job.
Description of Work: Move out cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

Cindy N.
08/2019
5.0
house cleaning
  + -1 more
It has been about 10 years now that I have enjoyed the services of Sincerely the Maids. I originally had them do a deep clean to see if I wanted to hire them for on-going cleaning and they knocked that out of the park! I had no hesitation about looking to them for cleaning since. Agnes has always been gracious about accommodating my requests to adjust the time and/or day as needed. Over the years they have often gone above and beyond for me. I count myself lucky to have found them and look forward to continuing to rely on them to help care for my home!
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Don H.
08/2019
5.0
house cleaning
  + -1 more
excellent I'm using Agnes's cleaning ladies for over two years and was never disappointed.
Description of Work: house cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Daniel K.
07/2019
2.0
house cleaning
  + -1 more
We have used Sincerely The Maids for the past year or so. None of the women who have come over have ever done an excellent job. Even when providing feedback how to clean something, it is not followed or corrected well. I have included a few pictures of what some areas of our house looked like after the cleaning lady left and after asking to do some things over again. Sometimes there are language barriers.
Description of Work: Regular house cleaning

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0

$125

Diane R.
05/2019
5.0
house cleaning, floor cleaning
  + 0 more
Agnes responded the same day, and I had an estimate within 24 hours. John and Grace arrived punctual, exactly at the time agreed-upon. When he was thorough and top-notch with just a little oversight – I stayed in the unit most of the time. Will use again and highly recommend! Superior to any other service I have used in the past. Grace spoke excellent English which helps things go very smoothly. Worth every penny! A++. Cost of the service noted here reflects a $20 discount from Angie’s list first time customer.
Description of Work: House cleaning a studio apartment top to bottom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Don H.
10/2018
5.0
house cleaning
  + -1 more
Agnes sent her driver with cleaning lady. Everything was left super clean which makes me very happy.
Description of Work: move in cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

paul W.
09/2018
5.0
house cleaning
  + -1 more
Agnes and her company responded to my request within 24 hours. The lady came and did an amazing job and more, She even cleaned and scrubbed by freezer and refrigerator. One of my pet peeves is when my bathroom gets gross. I always ask Agnes to have them scrub my bathroom. They really do an amazing job on it. I would recommend Agnes and her company to anyone and every one.
Description of Work: Full cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Richard A.
09/2018
5.0
house cleaning
  + -1 more
Very prompt,professional work. very pleased with the work done . Will hire again !!
Description of Work: Entire housecleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Savi C.
06/2018
5.0
carpet cleaners, house cleaning, window cleaning, floor cleaning
  + 2 more
Always goes very well. Dishes, floors, bathrooms, countertops, the refrigerator, and even the windows are all cleaned very well. I have been a loyal customer for years and highly recommend!
Description of Work: Home cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Don H.
06/2018
5.0
house cleaning
  + -1 more
I had to clean after my tenants moved out and I'm glad that I emailed Agnes. She did schedule everything via email and when I come to pay after cleaning I was amazed and impressed with quality of the cleaning. Thank you so much Agnes for scheduling my request !
Description of Work: house cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

KAREN J.
05/2018
3.0
house cleaning
  + -1 more
It was difficult to get in touch with Agnes and they weren't able to give me any estimates about when they would be arriving or finishing. For the initial cleaning on Monday, she couldn't tell me when they would come until Sunday. For the details for the regular cleanings, I had to ask three times before she gave me an answer and then she said she would be letting me know when they would be coming two days in advance. They came to give see the house for the estimate. I gave them a handful of requests about the cleaning. When they followed up, the email they sent contradicted what they said to me during the visit. The highest I've paid in the past for regular cleaning in the past was $120 and they quoted $145. Given the difficulty getting in touch with Agnes, that I wouldn't know the cleaning schedule ahead of time and that they would be sending a different cleaning person each time, who might not speak english, I don't feel comfortable with their services.
Description of Work: I needed house cleaning. A first deep clean and then regular cleaning.

Rating CategoryRating out of 5
value
3.0
professionalism
3.0
responsiveness
2.0

$145

Ilan B.
12/2017
5.0
house cleaning
  + -1 more
Agnes and co. did a great job. Agnes is very responsive via email, and her cleaning lady showed up on time. Agnes is very open to feedback, so I could email her and ask for certain things to be done (or not done) then next time. We always had the same cleaning person. She didn't speak English, so all my communication was through Agnes. Agnes would reach out via email to schedule the next cleaning, which was helpful. We used a lockbox to let in the cleaning lady which made everything simple.
Description of Work: 3br Condo Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Cooper M.
09/2017
5.0
house cleaning
  + -1 more
They were able to get us scheduled on short notice for a move in/move out cleaning on a rental apartment. The rates were very reasonable and everyone we talked to was helpful and friendly.
Description of Work: Move In/Move Out apartment cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Gary D.
06/2017
5.0
house cleaning
  + -1 more
Went very good. Good company to work with!
Description of Work: Move out cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$155

Irene T.
04/2017
5.0
house cleaning
  + -1 more
It's going very well. Very hard working and good cleaning staff. Also, very reliable.
Description of Work: They clean my downstairs level. Kitchen, living room, dining room, master bedroom and 1 1/2 bath.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Contact information

5702 N Miltimore Ave, Chicago, IL 60646

http://www.sincerelythemaids.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 5:00 AM
Tuesday:
7:00 AM - 5:00 AM
Wednesday:
7:00 AM - 5:00 AM
Thursday:
7:00 AM - 5:00 AM
Friday:
7:00 AM - 5:00 AM
Saturday:
7:00 AM - 5:00 AM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Window Cleaning,
Carpet Cleaning,
Blind Cleaning,
Floor Cleaning and Waxing,
Finished Carpentry and Woodworking,
Handyman Services,
Appliance Repair - Small

FAQ

Sincerely the Maids is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 5:00 AM

Tuesday: 7:00 AM - 5:00 AM

Wednesday: 7:00 AM - 5:00 AM

Thursday: 7:00 AM - 5:00 AM

Friday: 7:00 AM - 5:00 AM

Saturday: 7:00 AM - 5:00 AM

Sincerely the Maids accepts the following forms of payment: Check,PayPal
Yes, Sincerely the Maids offers free project estimates.
Yes, Sincerely the Maids offers eco-friendly accreditations.
Yes, Sincerely the Maids offers a 20% senior discount.
Yes, Sincerely the Maids offers emergency services.
Yes, Sincerely the Maids offers warranties.
Sincerely the Maids offers the following services: Housecleaning.
There is no single cleaning service request that we could not perform.

Contact information

5702 N Miltimore Ave, Chicago, IL 60646

http://www.sincerelythemaids.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 5:00 AM
Tuesday:
7:00 AM - 5:00 AM
Wednesday:
7:00 AM - 5:00 AM
Thursday:
7:00 AM - 5:00 AM
Friday:
7:00 AM - 5:00 AM
Saturday:
7:00 AM - 5:00 AM