For over 20 years, we have provided all of Chicago and the surrounding areas with the highest quality electrical service. Our electricians are thoroughly trained to be in your home, they are courteous, will answer any question about your electrical situation, and will even wear shoe covers to help keep your home clean. All backed by our 100% Personal Satisfaction Guarantee. Our Master Electrician, Charles Otstott, has over 20 years’ experience as a residential and commercial electrician. He has a strong work ethic and is dedicated to safety. He also takes great pride in keeping the job as clean as he found it. He is a certified Generac Generator technician and an expert in trouble shooting power outages. We do not sub-contract our work, ever. You are the most important person from the time you call us- Guaranteed!!!
Business highlights
19 years of trusted experience
Emergency Services Offered
Services we offer
24 hour emergency electrical, heating and air conditioning services to Chicago area residents. We have the experience needed in all aspects of electrical, heating and cooling to fix whatever issue you are facing, no matter when you call. Some services we offer: troubling shooting, general lighting, panel changes, panel upgrades, electric meter replacement, generators, security and landscape lighting, surge protection, chandelier installation, telephone lines, cable TV lines, and CAT 5 data line.
Charles and his team were prompt and professional. Our pool could not be bonded in the manner the village wanted, Charles worked closely with the village inspector to ensure there were no surprises at inspection time. Would definitely hire again.
Description of Work: Electrical bonding of pool and service run to the pump.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Response from SAFE Electrical Service
Thank you for taking the time out and writing such a great review it really means a lot to us that you feel that we did such a great job thank you for sharing that. Have fun in the pool....
Beverly R.
07/2017
1.0
electrician, lighting
+ 0 more
Unprofessional as a man answered my call and asked if he could call me back in 5 minutes and I said yes. He never did call me back and so I assume he was too busy or ..... Therefore, I would not call Safe Electrical Service again.
Description of Work: I needed a new circuit plus other work done but....
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Barbara V.
07/2017
1.0
electrician
+ -1 more
I called this company twice and left messages for Charles Otstatt of Safe Electrical Service to call me about the job. He never called me back. Very disappointing.
Description of Work: I needed outdoor electrical work at my home.
Rating Category
Rating out of 5
responsiveness
1.0
Kristen S.
05/2017
5.0
electrician
+ -1 more
Great! Will definitely hire Charles and the Safe Electrical team again when we need additional work.
Description of Work: New electrical panel; grounding
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Alice F.
04/2017
4.0
electrician
+ -1 more
It was fine. They were here at the time they said they would be. To me, they should have known exactly when I called them what they are doing to clear up a problem where they wouldn't have to come out a second time and clear that problem up again. The same problem.
Description of Work: My electric went out and they had to come back. My power went out downstairs, they claimed they put a new plug in, but that plug went out again, so they had to redo it , so they got it straight.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Response from SAFE Electrical Service
Thank you so much for taking the time to write a review, we really appreciate it. Sometimes when we buy material from supply house it is defective there's not much we can do about that, but one thing I know for sure is that we will get it right no matter how many times it takes for us to come out regardless of the issue. Again thank you for writing the review and using our services.
Dolores M W.
04/2017
5.0
electrician
+ -1 more
Charles and another electrician came to give an estimate, and ended up doing the work at that time. The work was handled quickly and efficiently. Charles packed up the old chandelier for me to give to another family member. I've used this company before, and I highly recommend Safe Electrical.
Description of Work: Replacement of foyer light fixture and dining room chandelier.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Response from SAFE Electrical Service
Thank you so much for taking the time out of your day to write a review about how we helped you with this project. We promise to keep up the great service.
william S.
03/2017
2.0
electrician
+ -1 more
I did not use them. Their pricing was horrible. It would have required wiring and all of that because there has never been a doorbell here, but $800 -- no way. The guy was very nice. He was responsive, punctual and professional.
Description of Work: I wanted to have a doorbell installed so they gave me a quote for hard wiring a doorbell.
Rating Category
Rating out of 5
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
William T.
02/2017
5.0
electrician
+ -1 more
Charles Otstott and his crew performed all the required work in one day's time and left the work area clean We are very pleased with their professionalism and quality of work We will certainly used Safe Electric again and have already recommended them to a number of our friends. Lastly I have to mention that we received a thank you card from Charles thanking us for our business - we have never received a thank you card from any of the various venders we have used over the past years A nice touch in completing our relationship with Safe Electric
Description of Work: wired our workshop and adjusted our dinning room chandelier
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
George G.
01/2017
5.0
electrician, lighting
+ 0 more
Everything went perfectly. The quality of supplies and workmanship was excellent in every respect.
Description of Work: About 12 electrical repairs / replacement were completed around the entire house.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,442
ylanda W.
12/2016
5.0
electrician
+ -1 more
It was good. It was As across the board. (Use again) Yes.
Description of Work: Good experience. I could have used them more. (Last date of service.) About a year ago. Its for electrical work. It was like 200 dollars. They replaced an outlet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Izabella W.
10/2016
5.0
electrician
+ -1 more
The had to dig a new pipe to the garage to have a 40amp plug for the juicebox (charger). They did an awesome and super professional job.
Description of Work: Instal a charger box for my electric car.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,900
Marilyn A.
10/2016
5.0
electrician, lighting
+ 0 more
I watched Charles and his crew work professionally as a team. I am glad I made the choice to hire them. I would recommend them to anyone who needed work done. Thank you for having the equipment and expertise needed to make this project go so smoothly. .
Description of Work: Charles greeted me with a pleasant smile. His demeanor was professional, which convinced me to do business with him. He listened to my concerns. I felt comfortable having him and his crew in my home as they made my home more safe and secure with lighting in the front and back. I am now more energy efficient throughout my home. Charles and his crew were prepared to work quickly and efficiently. .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
James C.
10/2016
5.0
electrician, lighting
+ 0 more
Went better than expected. All aspects: timeliness, cleanliness and punctuality.
Description of Work: Installed new attic exhaust fans. Switched electrical outlets to comply with required safety outlets. Installed dimmer switches throughout home, repaired and mapped all fuse and breakers in breaker box, replaced and/or installed electrical for sound system throughout, mounted and installed electrical for Master BR television for an absolute perfect look. Also installed additional smoke detectors. Will also be coming back to install landscape lighting. Very professional crew and immaculate about work clean up. I'm an obsessive-compulsive about neatness. They're great!
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
Mary Anne C.
09/2016
5.0
electrician
+ -1 more
Outstanding. Charles and his team are so courteous and go the extra mile. They set up an entire plastic tent to protect the family room from plaster dust while working. They carefully thought through the project with us ahead of time and the result was very attractive. They were so polite and respectful of being in someone's home. The work was prompt, diligent and skillful. In just a few hours we had multiple electrical issues solved and it was evident that these were true expert electricians. They provided me with a certificate of insurance and references immediately. I plan to use Safe Electrical again and would not hesitate to hire them for any size project. They strive to please.
Description of Work: Installed recessed ceiling lighting and corrected outdoor outlet plus several small electrical matters
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Steven S.
09/2016
5.0
electrician, ceiling fans
+ 0 more
Charles agreed to move up my appointment since I had also made a doctor appointment. He came with two workers so the job could be finished early. Everything went well and was installed as requested.
Description of Work: Install new Attic Fan with Humidistat. The existing Attic Fan no longer worked and needed to be replaced.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$643
norman M.
09/2016
5.0
electrician
+ -1 more
they found the reason why we had a power outage and even helped us explain to the comed staff the results of his assessment because comed insisted that there was nothing wrong in their end.
Description of Work: checked the cause of our power outage.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Dolores M W.
09/2016
5.0
electrician
+ -1 more
The work was done promptly and efficiently. Everything was cleaned up afterward. I highly recommend Safe Electrical. I will definitely use this company when needed in the future.
Description of Work: Installation of 2 duplex outlets and moving of cable line in home office. Replacement of lightbulbs in living room ceiling fan.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$726
Joan and Timothy L.
08/2016
5.0
electrician
+ -1 more
It went great . They did a great job,we had alot of work
Description of Work: Need all of our outlets to be replaced. They are a very professional group. I would hire them again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Carla C.
06/2016
5.0
electrician, lighting
+ 0 more
It was a long day for the guys and they worked very hard. They were fast and efficient and more than willing to answer my million and one questions. Because the work was in preparation for village inspection, they took the time to make sure that everything was done on our list as well as checking to see if we forgot anything else. I passed the inspection!
Description of Work: The list was long. I am renovating an older home that had been poorly put together. The list was so long that we had to use notebook paper to get everything listed out. Many outlets needed rewiring, new lines needed to run, the electrical service needed to be grounded, the breaker box was a hot mess and needed sorting out., new light fixtures needed to be hung, fuses needed to figured out and determine if they were really viable or not.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,550
Kathryn B.
04/2016
5.0
electrician
+ -1 more
I was very happy with the outcome. It took only two and a half days. They price was reasonable. He was always on time. He was courteous and respectful. He had given me new light covers that I did not expect. And to top it off, he offered me a payment plan that I could afford (especially with the holidays coming up) that was awesome. After the work was done, months later, I had a concern and he came over right way. Once again, my mind was at ease. I would highly recommend SAFE Electrical for electrical needs.
Description of Work: Rewired the whole house and installed a bathroom fan that extended through the roof for exhaust.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,800
Response from SAFE Electrical Service
Thank you for taking the time to let other people know about the service we provide, it was our please to help you out. Thanks again and call us any time.
Eric W.
01/2016
1.0
electrician
+ -1 more
I called provider on Monday and set up an appointment for him to come to the property the next day between 9am-10am. He said he would call me about 30 minutes before he arrived. He did not show up the next day and to date, I haven't heard from him.
Description of Work: Nothing.....no show.
Rating Category
Rating out of 5
responsiveness
1.0
Yes, I recommend this pro
Response from SAFE Electrical Service
[Removed Member Name] ,Thank you for your review, you have shed some light on a problem in our dispatch department that we have now improved. I understand how we have wasted your time. Time is very important and is not something that should be wasted by someone esle and I personally apologize for allowing that to happen. I also understand how taking a chance on us in the future feels like a gamble, but please let me reassure you that if you were to give us another chance to earn your trust we will not fail you. Sincerely Charles Otstott Owner
Windglon I.
01/2016
5.0
electrician
+ -1 more
I think they did an excellent job. My tenant was very pleased with it. They were also able to arrange a payment plan with me. They're very friendly people to work with.
Description of Work: They replaced the sockets and did some wiring work.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Response from SAFE Electrical Service
Thank you for your Review of our service. It is important for us to see what great people like you think of us. Please feel free to call us with any help you may need.
Kevin M.
11/2015
1.0
electrician
+ -1 more
We were seeking an electrician to help us with a number of projects, the first of which was to be a replacement of a simple front doorbell witih a new, high-tech, video screening/answering device. We found Safe Electrical Service on Angie's List. We attempted to employ them. From the start, the owner seemed reluctant to come to our home, given the distance (about 12 miles). But, he agreed to service us, and set a date, for several weeks after our call. So, we waited, and made certain that were at home to receive him. They never came, never called to cancel, reschedule, nor to apologize for failing to come or to notify us. Meanwhile, we are left without the new security device being installed. We had wanted the job done before we had a new front door installed that was to have been installed with our new security installation nicely fitted into that door frame. (The storm door service that we have contracted with is located farther away than the electrical company, but seemed to think that our location was no problem. So, we will try to find another electrician to get the job done before the door installers arrive, but time is growing very short. Therefore, we would rate Safe Electrical Service as a complete disappointment, and wonder how Angie's ratings were so far from what we experienced.
Description of Work: Was to have installed a new, high-tech, front door answering system.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
ylanda W.
11/2015
5.0
electrician
+ -1 more
Found out original work wasn't done properly. Electrician very professional and knowledgeable. The box on one wasn't sealed well and a wire from original developer was left out. On the other box, something was done incorrectly by previous semi-electrician that caused serious issue today.
Description of Work: Install new wires and changed outside electrical boxes.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$400
Patricia D.
06/2015
5.0
electrician, outdoor lighting, lighting
+ 1 more
I found Safe Electrical on Angie’s List. Based on the recommendations I read, decided to take a chance. The reviewers were right! Charles Otsott and his team installed, and upgraded, lighting around my home. At our first meeting, Charles presented me with four(4) options that would increase lighting and visibility, which was my goal. The front lighting had not been changed in 30 years. My choices were from a very basic changing current lighting to LED, to adding motion sensors with option of “dusk to dawn” on all lighting. The options also ranged in price to very reasonable that would have addressed my basic lighting needs to a couple that were over the top. While I appreciated being able to see the extreme of what was possible, I went a little over mid-price range understanding I wanted the electrical done by a professional, and I will probably not need to have this done for another 30 years. I chose adding “dusk to dawn” and couldn’t be happier. As I have many beautiful trees in my yard, it can be very dark around my home. The dusk to dawn lighting makes it almost like daylight around my home….YEAH! When I look out, I have a clear view, which is what I wanted. The front porch lighting Charles chose is beautiful, and accents my home. As always, I judge not only that you perform the work well, but that you treat my home with respect. A resounding "Yes" on both counts. I would absolutely recommend Safe Electrical.
Description of Work: Added lighting in back of home, changed / updated front porch and back wall lighting to LED, added lighting to side yard, u updated bathroom light switches to GFI.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Response from SAFE Electrical Service
[Member Name Removed] Thank you for your kind words, it really means a lot to me when someone takes the time to write a review about us, Thank you. It was a pleasure to meet you and your dogs, Your home was a lot of fun to work at. Please call us with any questions.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Electrical,
Lighting,
Ceiling Fans,
Pool and Spa Service,
Landscaping - Lighting,
Home inspection,
TV Service - Cable
FAQ
SAFE Electrical Service is currently rated 4.8 overall out of 5.
Sunday: 6:00 AM - 7:00 PM
Monday: 6:00 AM - 11:00 PM
Tuesday: 6:00 AM - 11:00 PM
Wednesday: 6:00 AM - 11:00 PM
Thursday: 6:00 AM - 11:00 PM
Friday: 6:00 AM - 11:00 PM
Saturday: 6:00 AM - 7:00 PM
SAFE Electrical Service accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
Yes, SAFE Electrical Service offers free project estimates.
Yes, SAFE Electrical Service offers eco-friendly accreditations.
No, SAFE Electrical Service does not offer a senior discount.
Yes, SAFE Electrical Service offers emergency services.
Yes, SAFE Electrical Service offers warranties.
SAFE Electrical Service offers the following services: 24 hour emergency electrical, heating and air conditioning services to Chicago area residents. We have the experience needed in all aspects of electrical, heating and cooling to fix whatever issue you are facing, no matter when you call. Some services we offer: troubling shooting, general lighting, panel changes, panel upgrades, electric meter replacement, generators, security and landscape lighting, surge protection, chandelier installation, telephone lines, cable TV lines, and CAT 5 data line.