S N Peck Builder, Inc

This company is awesome! They call you back when they say they will, they're unbelievably punctual and their estimates are right on. I plan on using them for all of our home improvement projects.

Case behaved very professionally from start to finish. They are an example to every household service business. The initial consultation required a detailed discussion of all the work to be done, which was documented on the contract. While the price was more than I initially expected, I'm convinced that I would have paid as much or more had I paid a lesser firm by the hour to get the same results. Note that Case operates by quoting a flat fee for the specific work to be done. There are NO surprises in the final cost. That is a huge benefit in itself. Construction was top notch quality. The workers were pleasant, and they cleaned up thoroughly when they were done. I hired them after using others services, with which I was much less satisfied. I would not hesitate to use them again.

Excellent experience overall. The company returned my call promptly. The repairman they sent - Tom Minard - was really nice, professional, and proficient. I have no complaints, and think the cost was fair for the work done.

VERY PUNCTUAL AND VERY PROFESSIONAL.

EXCELLENT AND VERY PROFESSIONAL. WERE RIGHT ON TIME, NEAT AND PLEASANT. ABSOLUTELY RECOMMEND!!!

THEY DID A GOOD JOB, BUT IT TOOK THEM A LONG TIME TO DO, SO IT ENDED UP COSTING MORE THAN AN ELECTRICIAN WOULD HAVE.

INITIALLY, IT WAS VERY DIFFICULT TO GET HOLD OF ANYONE THERE. AFTER FILLING OUT A REQUEST FORM ONLINE AND FAILING TO HEAR FROM ANYONE FOR A WEEK, I CALLED AND LEFT A MESSAGE. MY PHONE CALL WAS RETURNED THREE DAYS LATER; HOWEVER, WHEN I TRIED TO SCHEDULE AN INITIAL APPOINTMENT, THEY PROVED TO BE QUITE INFLEXIBLE: THEY WERE ONLY AVAILABLE M-F, 8-4. FURTHERMORE, THEY COULD NOT MEET WITH ME UNTIL ALMOST 4 WEEKS AFTER I INITIALLY FILLED OUT THEIR ONLINE FORM. I WAS QUITE DISAPPOINTED, AS I'D HEARD GOOD THINGS ABOUT THEIR WORK FROM OTHER SOURCES IN ADDITION TO ANGIE'S LIST. BUT I CAN'T IMAGINE HOW ANYONE WHO WORKS DURING THE WEEK CAN EVEN MEET WITH THEM.

I WOULD RECOMMEND THIS COMPANY TO ANYONE. THEY ARE PROFESSIONAL, CARING, COMPARABLY PRICED AND VERY TIMELY.

PETE WAS ON TIME. WORK WAS EFFICIENTLY DONE. FEEL PRICE WAS REASONABLY PRICED FOR THE WORK PERFORMED.

THE PERSON THAT SHOWED UP TO PROVIDE THE ESTIMATE WAS HELPFUL AND INFORMATIVE. I RECEIVED A CALL THE NEXT DAY TO MAKE AN APPT. FOR THE WORK. PERSON WHO PERFORMED WORK ON DOOR WAS 50 MINUTES LATE AND DIDN'T HAVE ALL OF THE MATERIALS THAT WERE INCLUDED IN MY ESTIMATE. THE WORK WAS DECENT AND PERFORMED IN THE ESTIMATED TIME FRAME, BUT SINCE HE DIDN'T HAVE ALL THE MATERIALS HE COULDN'T COMPLETE THE JOB AND TOLD ME SOMEONE WOULD FOLLOW-UP TO FINISH THE JOB. I HAVE NOT RECEIVED A CALL, AND HE ALSO LEFT A MESS OUTSIDE WHICH HE TOLD ME WOULD BE CLEANED UP. THE PRICE WAS NOT TERRIBLE BUT WILL PROBABLY SHOP AROUND NEXT TIME BEFORE CALLING.

MY HANDYMAN'S NAME WAS PETER. HE WAS ON TIME AND VERY POLITE AND GOOD HUMORED. HE DID THE WORK AND GAVE REASONABLE SUGGESTIONS/OPINIONS ABOUT FUTURE WORK. HE WAS REASONABLY PRICED. I LIKED PETER A LOT. I INTEND TO CALL CASE HANDYMAN AGAIN WHEN I NEED THEM.

MOST ANGIE'S LIST COMPANIES GAVE ESTIMATES OF $2000-3000 FOR THIS TYPE OF WORK, WHILE CASE'S ESTIMATE WAS $10,500!!! THIS IS A CRAZY PRICE FOR 5 DAYS OF WORK. I DO NOT RECOMMEND THIS COMPANY IF YOU KNOW THE VALUE OF YOUR MONEY. MOST SURGEONS I KNOW PERFORM LIFE-SAVING OPERATIONS FOR 5 DAYS STRAIGHT (AND NOT THE 8-HOUR DAYS THAT CASE WILL PUT IN - THESE SURGEONS WORK 15-HOUR DAYS) AND WILL NEVER MAKE THAT KIND OF MONEY. I DON'T THINK MY HANDYMAN SHOULD BE PAID MORE THAN MY SURGEON. I GUESS THEY ONLY NEED ONE SUCKER EVERY SO OFTEN TO STAY IN BUSINESS.

WE ASKED FOR A QUOTE BUT THEIRS WAS WELL OVER TWICE WHAT OTHERS OFFERED ($20000). PERHAPS THEY DIDN'T WANT TO TAKE THE JOB AND OVERBID INTENTIONALLY. OTHERWISE THEY WERE PROMPT AND PROFESSIONAL.

ON TIME, NICE PEOPLE, CLEAN, POLITE, DID A GOOD JOB. BUT, BOY, WAS IT EXPENSIVE. GAVE ME A CONTRACT BASED ON TWO DAYS WORK BUT IT ONLY TOOK A DAY. THAT WOULD BE GOOD BUT I STILL HAD TO PAY AS IF IT TOOK TWO DAYS! ALSO HAD THEM BID ON INSTALLING A COUNTERTOP. THEIR PRICE WAS BASED ON A DAY'S WORK. WE DIDN'T ACCEPT IT AND MY HUSBAND INSTALLED IT IN ABOUT 3 HOURS. HAD TO ANSWER YES OR NO TO WOULD I HIRE AGAIN, SO I CHOSE YES, BECAUSE THEY ARE PROFESSIONAL AND EASY TO WORK WITH, BUT I WOULD LOOK CAREFULLY AT THEIR BID AND MAYBE PUT SOME CAVEAT ABOUT THE ESTIMATED TIME TO DO THE JOB.

THE BIDS CAME IN SO HIGH THAT THEY DID NOT WANT TO DO THE WORK.

THEY WERE VERY PROFESSIONAL AND GAVE ME THE INFORMATION I REQUESTED UNTIL ALL OF MY QUESTIONS WERE ANSWERED. VERY THOROUGH AND PROFESSIONAL.

VERY DISAPPOINTED IN THE RIGIDITY OF THEIR SCHEDULING.

HE WAS ON TIME. VERY EFFICIENT AND DID NOT CHARGE FOR AN ADDITIONAL HALF HOUR. WE ARE VERY SATISFIED. IT DID TAKE A LONG TIME TO GET AN APPOINTMENT DUE TO THE SMALL SCALE OF THE JOB, THEY DID THEN SCHEDULE THE JOB AT A TIME CONVENIENT TO ME.

HIS PRICES WERE OUTRAGEOUS. $75/HR FLAT RATE.

WHILE I AM SURE THAT THEIR WORK IS EXCELLENT, THE PRICES QUOTED SEEMED MUCH TOO HIGH. IF COST IS NOT A CONCERN, THEN THESE ARE THE GUYS TO GO WITH. IF YOU ARE ON A TIGHT BUDGET, I'M AFRAID YOU'LL WANT TO KEEP LOOKING.

WE CONTACTED TWO OTHER COMPANIES, RECEIVED ESTIMATES, HIRED ONE, AND THE WORK WAS PERFORMED, ALL WITHOUT HEARING ANYTHING FROM CASE. THEIR REPORTS SOUND GREAT, BUT I HAVE NO FAITH THEY ACTUALLY EXIST. DISAPPOINTING.

THE HANDYMAN WHO ARRIVED WAS FRIENDLY AND HAPPILY DID THE WORK REQUESTED AND TWO OTHER SMALL THINGS THAT I ASKED (CHANGING A LIGHT BULB I COULDN'T REACH AND MOVING A LARGE BAG OF GARDEN SOIL). THE THING THAT BOTHERED ME WAS THAT HE PUT HIS TOOL CASES (NOT TOO CLEAN) ON TOP OF THE TABLECLOTH ON MY KITCHEN TABLE AND THAT HE WENT FROM JOB TO JOB WITHOUT CLEANING UP ONE THING BEFORE MOVING ON TO THE NEXT. SO, WHEN HE WAS WORKING OUT IN THE GARAGE, THERE WERE STILL TOOLS ON MY KITCHEN TABLE. TO HIS CREDIT, HE KNEW WHAT NEEDED TO BE DONE AND KINDLY SHOWED ME THAT ONE OF THE THINGS THAT NEEDED FIXING WAS MORE COSMETIC THAN STRUCTURAL AND I WAS GLAD TO HAVE THE INFORMATION. ALL IN ALL I WOULD TRY CASE AGAIN FOR OTHER WORK.

I HAD A VERY NICE CONVERSATION WITH THE MAN. I RECEIVED EXTENSIVE INFORMATION ON THE OPERATION OF THE BUSINESS OVER THE PHONE. HE EXPLAINED IT IS AN HOURLY CHARGE FOR MY SMALL JOBS, BUT THE HOURLY RATE DOES NOT APPLY FOR LARGER JOBS. I WILL PROBABLY CALL THEM WHEN I DO NEED TO HAVE THE PAINTING DONE. HE IS SENDING ME A BROCHURE AND WAS JUST INCREDIBLY INFORMATIVE AND WILLING TO LISTEN AND RESPOND TO WHAT MY PARTICULAR NEEDS WERE.

BRIAN (THE TRADESMAN) WAS POLITE, PROFESSIONAL & EFFICIENT. HE ARRIVED PROMPTLY, HANDLED ALL TASKS TO MY SATISFACTION & CLEANED UP BEHIND EACH JOB.

HE CAME UP WITH CREATIVE AND PRACTICAL SOLUTIONS FOR WHAT HAD OBVIOUSLY BEEN A LONG TERM PROBLEM. WE APPRECIATED HIS TENACITY AND FOLLOW UP.