S N Peck Builder, Inc

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RANDY THE ELECTRICIAN LOVES DOGS, IMPORTANT SINCE WE HAVE 2. THEY NOW LOVE HIM. MARK THE CABINET MAKER IS EXCELLENT, HE'S BEEN ON HGTV AND OPRAH. HE'D BE GREAT AT HELPING WITH DESIGN IDEAS.

THEY CHARGED AN EXORBITANT AMOUNT TO DO SOME MINOR DRYWALL WORK, PAINTING AND TO FIX A DOOR THAT WAS STICKING. WE HIRED THE COMPANY DESPITE THE FACT THAT THEIR ESTIMATE WAS SIGNIFICANTLY HIGHER THAN ALL OTHER COMPANIES, BECAUSE THEY PROMISED THAT THE WORK WOULD BE COMPLETED BY A SPECIFIC DEADLINE. THEY DID WORK WITHIN THAT TIMEFRAME, BUT DID IT SO POORLY THAT THEY HAD TO COME BACK OUT TO FIX ABOUT 50% OF IT. I WAS PLEASED THAT THEY CAME BACK OUT, ACKNOWLEDGED THEIR ERRORS AND FIXED THEM. BUT THAT OCCURRED ONE OR TWO WEEKS LATER THAN THE DEADLINE THEY'D AGREED TO IN THEIR CONTRACT. I WOULD NEVER USE THIS COMPANY AGAIN.

DON'T EXPECT IMMEDIATE RESULTS AS THEY HAVE A WAITING LIST OF 4-6 WEEKS. THEY ARE VERY THOROUGH AND IT TAKES TWO VISITS BEFORE WORK BEGINS BUT THE RESULT IS THAT THEY HAVE A VERY CLEAR PICTURE OF YOUR REPAIR PROBLEMS.

I WOULD NOT RECOMMEND THEM TO ANYONE ELSE. THEY COULD NOT COME OUT FOR SOME TIME. I WAS TOLD TO ALLOW 2 HOURS FOR THE ESTIMATE. ONE OF THE GUY'S WAS NOT VERY PLEASANT. I WAS TO RECEIVE AN ESTIMATE IN THREE DAYS. I CALLED SEVEN DAYS LATER AND WAS PROMISED A ESTIMATE RIGHT AWAY. I STILL DID NOT GET IT. IT TOOK ME FOUR CALLS AND ONE MONTH LATER TO GET THE ESTIMATE. THE ESTIMATE I RECEIVED FROM WAS FOUR TIMES HIGHER THEN MY LOWEST BID AND THREE TIMES HIGHER THAN MY OTHER BID.

THIS IS CRAZY! I CALLED ANOTHER COMPANY INSTEAD, AND THEY GAVE ME AN ESTIMATE IN 15 MINUTES.

THE COMPANY IS SO EXCELLENT AND SUCCESSFUL, IT CAN BE DIFFICULT TO BOOK THEM.

THEIR PROFESSIONALISM AND PUNCTUALITY HAVE MADE A GREAT IMPRESSION. THEY CAN PROVIDE A WIDE VARIETY OF SERVICE, AND ARE GREAT AT PROVIDING SKILLED WORKERS TO MEET YOUR EXACT NEEDS.

THEY DID NOT THOROUGHLY EXAMINE THE FLOOR TO FIND THE TRUE PROBLEM.

I GOT MY MONEYS WORTH FOR THE FULL TWO HOURS. OTHER PEOPLE MAY WANT TO HAVE A LIST READY SO YOU GET ALL YOUR THINGS COMPLETED.

THEY HAVE A 2-HOUR MINIMUM, SO I GAVE THEM AS MANY JOBS AS POSSIBLE. SUBSEQUENT TO MY FIRST CALL, I''VE HAD CASE BACK TO DO MORE WORK. THEY ARE POLITE, PUNCTUAL, AND KNOWLEDGEABLE FROM THE FIRST PHONE CALL THRU COMPLETION OF THE WORK. THEY''RE OUTSTANDING & I HIGHLY RECOMMEND THEM.

I CALLED AND LEFT A MESSAGE AND STILL HAVENT HEARD BACK AND IT HAS BEEN THREE DAYS.

THIS COMPANY IS EXCEPTIONAL IN ALL CATEGORIES. NOT ONLY WOULD WE RECOMMEND THEM, WE WILL CONTINUE TO USE THEM.

ON TIME, EXCELLENT, ARTICULATE. SAID THAT HE WOULD SEND ESTIMATE VIA EMAIL. DID NOT FOLLOW THOUGH.

PROMISED TO CALL IF ARRIVAL WOULD BE MORE THAN 5 MINUTES LATE; ARRIVED 2 MINUTES EARLY! VACUUMED THE CARPET ON HIS OWN. DID EVERYTHING PERFECTLY.

THEY ARE ANNOYING BECAUSE THEY WANT THEIR MONEY IMMEDIATELY, BUT THEY WOULDNT TAKE CREDIT CARDS

I THOUGHT THE WORK DONE WAS EXCELLENT UNTIL I TOOK A CLOSER LOOK, AFTER THE HANYMAN LEFT. I CALLED THE COMPANY TO TELL THEM THE CAULKING WAS NOT COMPLETE AND THE OUTLET WAS INSTALLED UPSIDE DOWN AND THAT I COULD NOT USE THE OUTLET. THE COMPANY CALLED ME THE NEXT DAY AND SENT A SUPERVISOR WITHIN TWO HOURS TO CHECK ON MY COMPLAINT. THE SUPERVISOR INFORMED ME THAT THE OUTLET CAN BE INSTALLED EITHER WAY BUT IF I WOULD LIKE HE WOULD TURN IT AROUND. I ASKED HIM TO TURN IT AROUND SO ALL OF MY OUTLETS WOULD BE THE SAME. THE SUPERVISOR SAID HE WOULD SEND SOMEOME TO CORRECT THE CAULKING WHEN THE WEATHER WAS DRY. I WOULD RECEIVE A CALL. I ALSO TOLD HIM THE TRIM PAINTING COULD HAVE BEEN A LITTLE NEATER, I FELT TO MUCH PAINT WAS ON MY BRICK AND THE LINES WERE NOT STRAIGHT ENOUGH. I FELT THE PRICE WAS HIGH COMPARED TO THE QUALITY OF THE WORK.

QUALITY WORKMANSHIP. THEY KEPT TO AGREED UPON SCHEDULE AND STAYED WITH THE JOB UNTIL COMPLETED TO OUR SATISFACTION. CALLED IN ADDITIONAL HELP AS NEEDED. FRIENDLY, WELL SUPERVISED, AND CLEANED UP AFTER THEMSELVES DAILY. A LITTLE PRICEY, BUT WELL WORTH IT BECAUSE THEY DO SUCH GOOD WORK WITHOUT ANY HASSLES. THEY WANT TO DO THE JOB RIGHT AND SATISFY THE CUSTOMER.

I FOUND THEM TO BE VERY PROFESSIONAL AND ABLE TO RESPOND APPROPRIATELY TO ALL OF MY NEEDS AND REQUESTS.