Robert's Garage Door Professionals of Chicago

Our condo association has enjoyed an extremely positive and long term relationship with Robert's Garage Door Professionals. They are responsive, skilled and professional. Our needs have included gate motors, clickers, garage engines and antennae. Pricing is always reasonable. The customer response time is always immediate and work is completed within 24 hours each and every time. Highly recommend without reservation.

Called on Monday, estimate done on Monday, repair done on Tuesday. Had entire mechanism replaced as door was more than 25 y/o and has the dangerous old fashioned springs that could kill a person. Repair person had friendly attitude, knew what he was doing, finished in about an hour, and door works as though it were a new door, even though it's the same door with the same door opener. Door now opens and closes very smoothly and quietly.

Outstanding service! It was a record setting heat index day in Chicago and the tech came by at the end of the day for a review and proposed solution to my garage door issue. He was highly engaged, very analytical and proposed we give his simple solution a try right then and there. It worked and I’m ecstatic! It saved me time and money! My gratitude and best wishes to Aaron!

Great Service and pricing. I will recommend to friends and family...

I couldn't be more pleased with the outcome. The technician had all of the parts necessary to do the repair on the first visit. Fantastic.

Perfect. Alex was right on time, and called about 20 mins ahead so I knew he'd be there. He was very professional and knowledgeable, and was able to identify the cause of the broken hinges. He re-lubricated everything, replaced the rollers and broken hinges, and the door works better than ever. I'd definitely recommend them again!

My old garage door jumped off its tracks. I was not around when the Robert's repair person arrived and he began his con on a renter who is not authorized to approve work for the building. When I arrived, about 15 min into the service call, I discovered that the Robert's tech had undone one of the tensioner cables and left the other attached to the door so that the door was wildly askew. This, he explained meant that we needed a completely new door and system for $2000. Once he was told to leave we removed the tension cable, unlocked the door and it easily slid to the ground. Completely dishonest on two counts. 1. he rigged the door to make it appear far more broken than it actually was. 2. he attempted to begin work per the direction of a person of someone not authorized to approve work. Absolute scam. Had work been done or any money taken this would be a formal BBB complaint in addition to the Angi review.

Aaron, the specialist who did the work did a great job. He arrived on time and cleaned up when he was done and answered all of my question. He paid attention to the details that make the difference between good job and a great job. I would definitely use he again.

Steve Ban of Robert's Garage Door Professionals was truly professional is both providing an estimate and in performing the installation. I had received a significantly lower estimate from a competitor but went with Robert's because Steve was so knowledgeable in helping me determine what I needed. The installation was similarly professionally accomplished in all respects.

George came out the same day I called. He fixed the problem. Explained everything to me. Was professional and courteous. Would definitely call this company again.

Excellent, would highly recommend. He was quick with reaching out to me and explaining what the problem was.

These guys were excellent. Quick to respond, fantastic communication, arrived on time, friendly, and the work ended up costing far less than I thought it would. A business like this is a rare find these days.

Aaron came out, appraised the situation, and returned in two hours with replacement springs. In thirty minutes he'd fixed the door, lubed the chain and tracks, and even moved a section that was rubbing against the top of the door. When he was done our door was moving a ton more smoothly and quietly than it ever has in the three years we've lived here. Highly recommend.

George came out and fixed perfectly.

Roberts sent a repair technician out within a couple hours. The repair was performed in under 30 minutes for a very reasonable price. Social distancing was respected and the tech wore a mask. Great service!

Went great. They come out same day and gave an estimate that night. Work was performed the following afternoon with good courtesy. A very good experience working with Steve and Victor. They also suggested I call the office to setup a routine maintenance visit before winter starts (around Halloween), which I promptly did.

Called Roberts as my garage door wouldn't open all the way and they came out and fixed it the same day. Victor was super professional and nice -- trusted him immediately to do quality work, and he did.

Robert’s Garage called within 24 hours. The gentleman asked me questions and then shared a video that might solve the problem. It did. When a real problem arises, it is only a manner of time, I will definitely call them back. I also shared their information with my 49 condo neighbors. I can’t remember the last time a repair person suggested trying a simple fix before being paid for a call. That is a company I feel I can trust.

Responsive and quick! Would recommended!

George came out about 4 hours after we initially called. He was polite and efficient. Took about 25 minutes to replace both springs. Would highly recommend!

A++++++++++++++++++++++ Robbie and Javier did great work. They promised me the garage door would be better than it ever had been and it was. They replaced two damaged horizontal struts, reinforced them, adjusted the door, strengthened the cables, and adjusted the motion detector. They did the work quickly, cleanly, and effectively. They were wonderful to work with--very friendly and helpful in explaining what needed to be done. Because they had an emergency which delayed them, they gave me a discount. I CANNOT RECOMMEND THESE GUYS HIGHLY ENOUGH!

Great!! Helped me right over the phone.

I requested a quote multiple times and no one bothered to reach out to me to respond. Hopefully someone else has better luck.

George was very thorough in explaining the situation and the repair. He also adjusted the door so it opens wider. He let me know what to look for if and when the "ancient" springs fail since the opener itself is brand new and the springs look original. A time up was included in the repair price. Very friendly and answered all of my questions. Highly recommend.

I had them come out and give me a quote on a repair. While he was there looking at it the technician mentioned that the whole motor was wearing out. We agreed it was more practical to just replace the whole opener. They were able to come the next day and replace it quickly. Very responsive, great work. Would recommend.