R&J Preventative Maintenance

appliance repair, small appliance repair service

About us

We specialize in appliance repair for a variety of major brand appliances including, but not limited to, LG, Samsung, Maytag, Whirlpool, Viking, and Subzero. Our services are customized to the individual project, paying close attention to the details of each project that we're involved with. We at R&J Preventative Maintenance look forward to building long-term relationships with our clients and guarantee your satisfaction! We offer a 24 HOUR EMERGENCY SERVICE as well as a 90 warranty and up to 180 days WARRANTY on our appliance repair services.

Business highlights

7 years of trusted experience
Se Habla Español

Amenities

Free Estimates
Yes


Accepted payment methods

CreditCard

Reviews

4.873 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
4%
3
0%
2
0%
1
4%


Rating CategoryRating out of 5
quality
4.8
value
4.6
responsiveness
4.8
Showing 1-25 of 73 reviews

Laura M.
01/2025
5.0
Very quick and professional service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mary M.
12/2024
5.0
Friendly, prompt, clean, clear,affordable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Derrick T.
11/2024
5.0
My Pro Was Timely, Productive and Professional with Repair of Our Washer. Kenmore is the Brand.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$414

Rex and May L.
09/2024
5.0
Juliano coordinated with me very closely. I appreciated how he scheduled Cris quickly and updated me on visit schedule. Cris worked on the refrigerator and is a true professional. Very knowledgeable, arrived on time, shared what the issue was, how it can be solved and made sure the unit was working well before he left. Thank you Juliano and Cris! I’d definitely call on them again. Highly recommended!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Alma C.
08/2024
5.0
Knowledgeable and informative. They kindly recommended brands of washers and dryers that they found were worth purchasing. Grateful for their honesty.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Myrna D.
06/2024
5.0
Quick response, quick service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mary C.
06/2024
5.0
Prompt response and fixed our issue

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Tracey K.
05/2024
5.0
I entered the request and they called within 5 minutes. Someone was out the same day. It was determine the fix was going to cost too much so we ended up purchasing a new refrigerator/freezer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Karen K.
05/2024
5.0
I was very pleased with the service provided by Juliano from R & J Preventative Maintenance. When I first spoke to him he was courteous and got someone to come to my house within 3 hours on a Friday afternoon. I appreciated that very much because it was my freezer and everything was thawing fast. Chris came on time and only took him a few minutes to figure out the problem. He explained it well and fixed it without a high cost. This is a very professional company and I would definitely use them again and recommend them to others.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Paulina K.
05/2024
5.0
ABT was trying to fix my viking oven about 5 times without any success. Juliano and Chris fixed it in one trip!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jack T.
05/2024
5.0
R&J Preventative Maintenance responded quickly to my request for a quote, sent out a repairman the next day (I told them "no rush"), and he was able to diagnose and fix the issue in ~75 minutes. Originally, my LG Gas Dryer (DLGX4201W) stopped producing heat and started displaying the "9a5" (gas) error code. The very friendly repairman (Marion) identified that the igniter was broken. He drove to a parts supplier, returned with the new part, and promptly replaced it. He explained to me the cause of the issue, as well as how to test the ignitor myself with a multimeter if my dryer stops working again in the future. The cost before tax was $330, and with tax it was $360. Since the part itself costs more than $100, and since a standalone diagnosis w/o work costs $90, I considered this price to be very fair. Kudos to Marion for promptly acquiring the part and installing same-day! I'd definitely go with R&J Preventative Maintenance again! Total Cost w/ tax: $360

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$360

Lucia K.
05/2024
5.0
I was impressed with Angi's business service setup, the quick and responsive connection that I received on Friday. The young man arrived on Saturday and was very professional ,polite and friendly! He seemed very patient with my husband and my interactions and questions. He was prompt and on time with his calls and appearance to fix our dryer! He had a good attitude and demonstrated his knowledge at explaining how we should maintain using our dryer for future usage after he completed the task. I was able to dry my clothes the same day! Yeah!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jeremiah J.
05/2024
5.0
Within about 2 hrs of requesting service on my oven, they were at my place, and had it fixed and tested within 30 minutes. It was a little expensive, but the responsiveness was great, and the oven has been working better than ever since.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Dana H.
05/2024
5.0
These guys were super quick to respond and fair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$308

Yuen M.
05/2024
5.0
Excellent customer service, it was a pleasure doing business with them, although it turned out the needed repair was not worth the cost, Cristian, the technician, still took the time to explain to me what to look for when I shop for a new refrigerator. I will definitely call them in the future if I need service for appliances.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mike V.
05/2024
5.0
Called out r&j preventative maintenance and they came out same day. Chris and Juliano were my techs , they took apart my fridge ,showed me my issue, went to pick up parts and was all fixed within 2 hours. Very knowledgeable, friendly, and affordable. My dogs loved them as well

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Dimitrious S.
04/2024
5.0
He came to check out my oven, he was able to repair my oven the same day and offer warranty on the parts and labor. THANK YOU

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Star S.
04/2024
5.0
They were efficient and got the job done i had my subzero fixed and i am happy with the service i recieved i will probably call again if i have any other issues

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Beverly W.
04/2024
1.0
It is hard to rate because one job was done very well, but not the other two. I am not totally satisfied with the quality of the two that were not fixed because he has my money.

Rating CategoryRating out of 5
quality
1.0
value
1.0
responsiveness
1.0


Christina G.
03/2024
5.0
Good

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jovita P.
02/2024
5.0
They were awesome!! They arrived when they said they would and worked fast and diligently. There were very courteous.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Patricia H.
02/2024
5.0
They were very professional, timely and experienced. They spotted the issue with my oven and fixed the issue right away and the cost was very reasonable. I recommend them ?

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carol B.
02/2024
5.0
We had a few setbacks with our dishwasher. Our repair person responded promptly and solved all issues with efficiency and a smile.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Susan S.
01/2024
4.5
They are kind, patient, expert repairmen and my dog loves them!

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
4.5

Yes, I recommend this pro

Claire Z.
01/2024
5.0
Juliano & Chris were great to work with. Very fast response time, friendly, and I really appreciate the estimate before having them come out. Oven is back in working order. Would definitely work with them again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
    • 1(current)
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Contact information

2856 W. Rosemont Ave Unit GDN, Chicago, IL 60659

http://rjpreventive.wixsite.com

Service hours

Monday:
9:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
9:00 AM - 6:00 PM
Sunday:
Closed

Service Categories

appliance repair,
small appliance repair service

FAQ

Monday: 9:00 AM - 8:00 PM

Tuesday: 8:00 AM - 8:00 PM

Wednesday: 8:00 AM - 8:00 PM

Thursday: 8:00 AM - 8:00 PM

Friday: 8:00 AM - 8:00 PM

Saturday: 9:00 AM - 6:00 PM

Sunday: Closed

R&J Preventative Maintenance accepts the following forms of payment: CreditCard
Yes, R&J Preventative Maintenance offers free project estimates.
No, R&J Preventative Maintenance does not offer eco-friendly accreditations.
No, R&J Preventative Maintenance does not offer a senior discount.
No, R&J Preventative Maintenance does not offer emergency services.
No, R&J Preventative Maintenance does not offer warranties.

Contact information

2856 W. Rosemont Ave Unit GDN, Chicago, IL 60659

http://rjpreventive.wixsite.com

Service hours

Monday:
9:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
9:00 AM - 6:00 PM
Sunday:
Closed