ProCare Restoration

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At first I was getting estimates from different people. They were keen to get the job and work with me. The technician they sent was very good at what he did. However I needed to have a 2 person crew for the size of the job and they could only find one on the first day. The following day they had another person and finished the job. They said they would come and pick up the equipment and kept moving the date. More than a week after the job, the debris is still on the road in front of my house and it hasn't been picked up. I cannot get anyone to give me a date for the debris pickup. In summary, I think the quality of work is still good but they may not have enough staff to handle the volume of work they are getting.

They were prompt in showing up, but did not have enough equipment at first. They first secured the job and then slowly brought equipment from other jobs. The staff were very hardworking and experienced - no issues there. However, after sales support was lacking. For example they left their dumpster in my driveway for a week and could not schedule a pickup until and i called and called. They did not send me the paperwork after the work was done. Nor was there any follow up calls or emails to see how everything went. They are always on the hunt for the next job and there isn't time to make sure the customer is satisfied.

Quality work and great customer service

very easy to work with and everything went smooth.

I am still having some issues, but it could be that there is dead mold still in the apartment, so I need someone to come back in and clean it up.

Easy to work with and did a good job

I was nervous about hiring a mold company because I was afraid I would be told there was a larger problem than actually existed. With hesitation, I hired ProCare Restoration to perform an inspection and to my surprise and delight, I was told that it was unlikely that I had a pervasive mold issue. Thanks to ProCare Restoration, my fears of having to tear the walls down were quelled. I truly appreciate the quick response and the honesty of the team at ProCare Restoration.

Responded quickly and gave my family peace of mind. Each technician was professional and very knowledgeable about mold removal

It went well. I called another company and it was taking too long for them to respond. Private came the same week and got it done. They are professional and offer a great warranty.

Great! The inspection went smoothly and I appreciated the recommendation and next steps. No further work was needed

Went well. Their inspector was on time and professional. Pricing is fair

It went well and smoothly. They got it done in less than a week!

They did a good job cleaning up the mold from the water damage we had last year. Fair pricing and done right

ProCare is an excellent company! John was great to work with in scheduling the job and their installer of our floors (Paul) is amazing and a perfectionist. He really does the job right. He is also a hardworking, honest person who I trusted to be in my home while we were at work. It's so great to find a company like ProCare and we will definitely use again!

Extremely well. Everyone involved was professional and honest . They also answered all our questions.

Job was done fast and the crew left my home very clean I was very impressed.

Pureza Wood is one first class service I've ever have. They did an amazing work on my new beautiful wood floors throughout my house. There is nothing like them out in the market!

My hardwood floors look amazing! Procare refinished my floors beautifully. They were great to work with from start to finish. Accommodating and understanding, I wouldn't hesitate to recommend this company. Thanks Procare!

It was a very quick and easy process. I was in the clear with no mold spores found for my house.

Excellent service! Listened to my direction on cleanliness work was preformed in a timely matter.

Procare seemed to easily surpass any other company we spoke to. The team worked diligently and effectively in the most timely manner. We would most definitely recommend our family and friends to trust in this company with any restoration needs.

All went as agreed to. Very professional and knowledgeable.

The gave a fair price, showed up as scheduled, provided the proper documentation for the sale of the home. I have been a director for large mold remediation companies in the past and now I own my own company. I do General Contracting and got remodels. This company is very professional and would not use my old company I would much prefer to use this company instead.

It went well. Their staff was very friendly and professional. I was able to sell my home because of their quick response and reputation that the buyers liked about them.