Prime Time Window & Gutter Cleaning Inc

Window Cleaning, Gutter Cleaning, Gutters,

About us

Over 50,000 satisfied customers since 1996, we are the premier home improvement company in Chicago and the surrounding areas. Prime Time Window Cleaning provides the best residential home and commercial property services at the most competitive price. Our goal is to make each customer a raving fan and to earn not only their business, but also that of their friends, neighbors, and relatives. If you are not satisfied with our service to your home, you simply do not have to pay! Contact Prime Time Window Cleaning for your window washer, Chicago services, as well as other exterior projects, such as gutter cleaning gutter repair power washing and soft washing. We look forward to helping your home look its best! Book an appointment today at 800-480-1360.

Business highlights

28 years of trusted experience
LGBTQ+ Friendly
Se Habla Español
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Window Washing. Gutter Cleaning, Pressure Washing. Softwash, Gutter Repair. Gutter Guard Installation. Holiday Light Installation.

Services we don't offer

Ask for details

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa


Photos of past projects

Reviews

4.0376 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
53%
4
15%
3
9%
2
5%
1
19%


Rating CategoryRating out of 5
quality
4.2
value
4.1
professionalism
4.0
responsiveness
4.2
punctuality
4.2

Filter reviews by category

Showing 326-350 of 376 reviews

Sherrell C.
09/2015
5.0
window cleaning
  + -1 more
unknown
Description of Work: clean all windows of my home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Prime Time Window & Gutter Cleaning Inc
Thank you so much for your feedback, [Member Name Removed]! Here at Prime Time we strive for 100% customer satisfaction and are glad that you were satisfied with this project. We really appreciate your business and look forward to servicing you again.

Robert F.
08/2015
5.0
window cleaning, pressure washing
  + 0 more
.
Description of Work: I purchased a deal for interior and exterior window cleaning and home pressure washing. I paid additional for more windows.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Prime Time Window & Gutter Cleaning Inc
At Prime Time Windows we do not just want customers, we want raving fans. We stand by our work and are proud you had a 5-star experience with us. We greatly appreciate your business and look forward to servicing you again!

Ernestine S.
08/2015
3.0
gutter repair, roof cleaning
  + 0 more
.
Description of Work: I purchased a deal from this company for $139 for gutter cleaning, roof debris removal, and a gutter tune-up.
Rating CategoryRating out of 5
$139

Response from Prime Time Window & Gutter Cleaning Inc
Glad we could get the job done for you! We offer 100% customer satisfaction and would appreciate if you could give us a call and thanks for using Prime Time Window Cleaning!

suzanne G.
08/2015
5.0
window cleaning, pressure washing
  + 0 more
unknown
Description of Work: Purchased an Angie's deal and was quite satisfied with the work performed. They pressure washed my siding on a 3 story home. Gave them a B on punctuality because they had to reschedule and a B on professionalism because they left some empty bottles of detergent in front flower bed. I would use again tho.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$200

Response from Prime Time Window & Gutter Cleaning Inc
At Prime Time Windows we do not just want customers, we want raving fans. We stand by our work and are proud you had a 5-star experience with us. We greatly appreciate your business and look forward to servicing you again!

kerry B.
07/2015
4.0
window cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Prime Time Window & Gutter Cleaning Inc
Thank you so much for your feedback, [Member Name Removed]! Here at Prime Time we strive for 100% customer satisfaction and are glad that you were satisfied with this project. We really appreciate your business and look forward to servicing you again.

Cheryl F.
07/2015
5.0
window cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Response from Prime Time Window & Gutter Cleaning Inc
At Prime Time Windows we do not just want customers, we want raving fans. We stand by our work and are proud you had a 5-star experience with us. We greatly appreciate your business and look forward to servicing you again!

Craig S.
07/2015
4.0
window cleaning
  + -1 more
No problems
Description of Work: Cleaned windows and sills

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$139

Response from Prime Time Window & Gutter Cleaning Inc
Thank you so much for your feedback, [Member Name Removed]! Here at Prime Time we strive for 100% customer satisfaction and are glad that you were satisfied with this project. We really appreciate your business and look forward to servicing you again.

Michael B.
07/2015
5.0
window cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$139

Response from Prime Time Window & Gutter Cleaning Inc
At Prime Time Windows we do not just want customers, we want raving fans. We stand by our work and are proud you had a 5-star experience with us. We greatly appreciate your business and look forward to servicing you again!

zhao Y.
06/2015
2.0
window cleaning
  + -1 more
unknown
Description of Work: They said coming, but then did not come. Finally came but said house is too big to do the job with pre said cost.

Rating CategoryRating out of 5
responsiveness
2.0
punctuality
2.0


Response from Prime Time Window & Gutter Cleaning Inc
This is completely inaccurate. We did show up on time for the appointment. Ms. [Member name removed] home is over 6,000 square feet. She has gutters everywhere and they all had gutter guards on them that needed to be removed (unscrewed) prior to the cleaning. We also would have had to sweep the entire roof and valleys as well otherwise the leaves would be right back in the gutters after a few days. Our two technicians politely let her know that this would be more than the $100 that she wanted to pay. It was more like a $300-400 job that would have taken 5-6 hours to complete. We try to make every customer happy, unfortunately we could do all this work for $100.

Jane W.
06/2015
4.0
gutter cleaning, window cleaning
  + 0 more
unknown
Description of Work: Scheduled for 9am, I called (they didn't call me) at 10:30 and they said they would be there by Noon. They were. They cleaned 36 windows and our gutters (2-story house). They did a nice job.

Rating CategoryRating out of 5
quality
5.0
punctuality
2.0

$250

Response from Prime Time Window & Gutter Cleaning Inc
Thank you so much for your feedback, [Member Name Removed]! Here at Prime Time we strive for 100% customer satisfaction and are glad that you were satisfied with this project. We really appreciate your business and look forward to servicing you again.

William G.
06/2015
4.0
window cleaning
  + -1 more
unknown
Description of Work: Missed first appointment, but were quick to reschedule. Cleaned inside and outside of agreed-upon windows.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
2.0

Yes, I recommend this pro
$125

Response from Prime Time Window & Gutter Cleaning Inc
Thank you so much for your feedback, [Member Name Removed]! Here at Prime Time we strive for 100% customer satisfaction and are glad that you were satisfied with this project. We really appreciate your business and look forward to servicing you again.

Michele S.
06/2015
5.0
window cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Prime Time Window & Gutter Cleaning Inc
At Prime Time Windows we do not just want customers, we want raving fans. We stand by our work and are proud you had a 5-star experience with us. We greatly appreciate your business and look forward to servicing you again!

Priscilla D.
06/2015
2.0
pressure washing, window cleaning
  + 0 more
unknown
Description of Work: Power washed building and windows had dirty streaks all over as a result and now I have to hire a window washer. |He also said I had to pay up another $100 because the house |Was a 2 story building even though on the listing on Angie's list a 2 story house qualified

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$300

Response from Prime Time Window & Gutter Cleaning Inc
We sincerely apologize for not leaving you with 100% customer satisfaction. If you give us the opportunity to service you again and the ability to change your perspective of our company we will give you $100 off any service. Hope you take us up on this!

David J G.
06/2015
5.0
window cleaning
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$1,380

Response from Prime Time Window & Gutter Cleaning Inc
Thank you so much for your feedback, [Member Name Removed]! Here at Prime Time we strive for 100% customer satisfaction and are glad that you were satisfied with this project. We really appreciate your business and look forward to servicing you again.

Kathleen R.
06/2015
5.0
window cleaning
  + -1 more
unknown
Description of Work: Eight condo units inside and out, screens, four floors. Great job. Only suggestion is they should clean outside window sills when doing everything else.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from Prime Time Window & Gutter Cleaning Inc
At Prime Time Windows we do not just want customers, we want raving fans. We stand by our work and are proud you had a 5-star experience with us. We greatly appreciate your business and look forward to servicing you again!

gang C.
06/2015
5.0
gutter repair
  + -1 more
they did an excellent job.
Description of Work: replace gutters

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Response from Prime Time Window & Gutter Cleaning Inc
At Prime Time Windows we do not just want customers, we want raving fans. We stand by our work and are proud you had a 5-star experience with us. We greatly appreciate your business and look forward to servicing you again!

Nancy F.
05/2015
5.0
window cleaning
  + -1 more
unknown
Description of Work: All windows and storms interior and exterior plus 3 doors. Quick perfect service professional workman great attention to detail!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

Response from Prime Time Window & Gutter Cleaning Inc
At Prime Time Windows we do not just want customers, we want raving fans. We stand by our work and are proud you had a 5-star experience with us. We greatly appreciate your business and look forward to servicing you again!

Michelle J.
05/2015
4.0
window cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$250

Response from Prime Time Window & Gutter Cleaning Inc
Thank you so much for your feedback, [Member Name Removed]! Here at Prime Time we strive for 100% customer satisfaction and are glad that you were satisfied with this project. We really appreciate your business and look forward to servicing you again.

Joyce R.
05/2015
5.0
window cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Response from Prime Time Window & Gutter Cleaning Inc
At Prime Time Windows we do not just want customers, we want raving fans. We stand by our work and are proud you had a 5-star experience with us. We greatly appreciate your business and look forward to servicing you again!

Cheryl S.
04/2015
4.0
window cleaning
  + -1 more
unknown
Description of Work: all windows washed inside and out

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Prime Time Window & Gutter Cleaning Inc
Thank you so much for your feedback, [Member Name Removed]! Here at Prime Time we strive for 100% customer satisfaction and are glad that you were satisfied with this project. We really appreciate your business and look forward to servicing you again.

Mark C.
04/2015
2.0
window cleaning
  + -1 more
unknown
Description of Work: Were supposed to arrive between 10 and 12. Called at 11:45 and was told they were running late. No further contact until single worker showed up at 3:00. The deal was for 50 feet of gutter that was up to 35 above the ground. Worker did NOT have the proper equipment or materials to start, let alone complete, the job. Additionally, I thought this would be for seamless gutters, but worker said that when he came back the next day, he would just pick up 10' pieces at Menards. Thanks, but no thanks. Called owner and cancelled. He was courteous when I cancelled for the reasons cited above.
Rating CategoryRating out of 5

Response from Prime Time Window & Gutter Cleaning Inc
Thank you for your feedback. We will make sure that an occurrence like this does not happen again in the future.

VICTORIA S.
04/2015
3.0
gutter cleaning, window cleaning
  + 0 more
unknown
Description of Work: They cleaned our gutters and windows. I had no problem with the gutters but they canceled doing the windows that day and when rescheduled were late. I got the sense of a disconnect between management and actual service providers.I made a note to myself not to use them for my windows again but it was a year ago so that is the extent of what I remember.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
3.0
punctuality
2.0

$565

Response from Prime Time Window & Gutter Cleaning Inc
We appreciate your feedback. We would really like to make it up to you and we can promise that if you came back to Prime Time, your experience would be much better than last time. We offer 100% customer satisfaction and would appreciate if you could give us a call. We would like to take care of the next service at a greatly discounted price.

David S.
04/2015
2.0
window cleaning
  + -1 more
unknown
Description of Work: Scheduled an appointment for 6 Apr 15. never arrived for appointment or called me. rescheduled appointment for 07 April and never showed up or called me to reschedule. I called them and they said next appointment would be on 10 April. I cancelled service request.
Rating CategoryRating out of 5

Response from Prime Time Window & Gutter Cleaning Inc
Thank you for your feedback and we are sorry you had a poor experience. Hopefully you will consider doing business with us again sometime down the road.

Lawrence A.
04/2015
1.0
window cleaning
  + -1 more
unknown
Description of Work: I applied for service to replace gutters, I was told we don't do that by receptionist. I cancelled with angie's and worker came 5 days later.explained what I wanted he. He left and boss sent him back. He wanted to keep one gutter from leaning and cover hole where squall was. He explained did not see any. I paid worker 24.11 to purchase supplies to cover hole 20 minutes after leaving squall busted out hole. no work done to replace gutters.
Rating CategoryRating out of 5

Response from Prime Time Window & Gutter Cleaning Inc
Sorry to hear about this unacceptable experience you had with us. At Prime Time Window Cleaning we offer 100% customer satisfaction and would like to offer you free window washing If you decide to give us another chance. We know we could reverse your perception of us and make you a raving fan.

Michael G.
03/2015
3.0
gutter cleaning, gutter repair, roof cleaning
  + 1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Contact information

1806 W Cuyler Ave, Chicago, IL 60613

http://www.primetimewindowcleaning.com

Service hours

Sunday:
7:00 AM - 7:00 PM
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 7:00 PM


Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Window Cleaning,
Gutter Cleaning,
Gutters,
Pressure Washing,
Roof Cleaning

FAQ

Prime Time Window & Gutter Cleaning Inc is currently rated 4 overall out of 5.

Sunday: 7:00 AM - 7:00 PM

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 7:00 AM - 7:00 PM

Prime Time Window & Gutter Cleaning Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Prime Time Window & Gutter Cleaning Inc offers free project estimates.
Yes, Prime Time Window & Gutter Cleaning Inc offers eco-friendly accreditations.
Yes, Prime Time Window & Gutter Cleaning Inc offers a 10% senior discount.
Yes, Prime Time Window & Gutter Cleaning Inc offers emergency services.
Yes, Prime Time Window & Gutter Cleaning Inc offers warranties.
Prime Time Window & Gutter Cleaning Inc offers the following services: Window Washing. Gutter Cleaning, Pressure Washing. Softwash, Gutter Repair. Gutter Guard Installation. Holiday Light Installation.
Ask for details

Contact information

1806 W Cuyler Ave, Chicago, IL 60613

http://www.primetimewindowcleaning.com

Service hours

Sunday:
7:00 AM - 7:00 PM
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 7:00 PM