Prime Roofing Group Inc

Roofing, Masonry, Foundation Repair,

About us

Prime Roofing Group Inc is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers.

Business highlights

19 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Complete Roofing. Gutter Repair & Replacement. Siding. Foundation Repair, Brick Tuck-Pointing. Brick Laying. Parapet Wall Rebuilding. Full Exterior Masonry. Lentil Replacement. Asphalt Seal Coating. Paving.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

15%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa


Photos of past projects

Reviews

4.58 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
0%
3
0%
2
0%
1
13%


Rating CategoryRating out of 5
quality
4.3
value
4.7
professionalism
4.3
responsiveness
4.3
punctuality
4.0

Filter reviews by category

Showing 1-8 of 8 reviews

Courtney P.
08/2024
5.0
roofing, foundation repair
  + 0 more
Absolutely amazing! Came out the day that they said, finished on time. I will absolutely use this service again and love the no leak guarantee!!! Thank you so much!!!
Description of Work: Tucking and Mortar Joint Repair
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Prime Roofing Group Inc
Hi [Member Name Removed], I just want to say thank you for allowing my team to provide the service for you. We are grateful that you are happy with the work and looking forward to doing business again.

Tenisha J.
08/2024
5.0
roofing
  + -1 more
I am highly impressed with this company!!!! The guys Spencer Montez and Mitch will continue to get my business on projects that I need done on my house!!!!! They were very knowledgeable and professional when they came to my house. I recommend everyone to Prime Roofing Group!!!! Great jobs guys I will be contacting you guys again and again!!!! I’m so happy and relieved at how fast and professional they were!!!!! I AM SO HAPPY WITH PRIME ROOFING!!!!
Description of Work: Roofing
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Prime Roofing Group Inc
Thank you Ms [Member Name Removed] for the opportunity to work with us. I’m glad you are satisfied with our services and would be more than happy to work for you again. Thanks from the whole team at Prime Roofing Group.

Kelly L.
02/2023
1.0
roofing
  + -1 more
Spencer "repaired" our roof in Nov. 2020 for about $4000 and said he offered a 5 year guarantee. His crew showed up late almost near sunset and "worked" for no more than 2 hours on what he initially said would take half a day. When the roof began leaking in Feb. 2021, he was unreachable for at least two days, and when he finally came out for a temporary repair, he said it was not covered by his warranty (we had to pay $700). He then said that the temporary repair would be warranted for 3 months. It failed in 1month, and we were NEVER able to reach him again. He basically stole our $4000. It took another year for us to find a trustworthy roofer who truly fixed the roof.
Description of Work: Repair of leaking roof

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$3,900

Response from Prime Roofing Group Inc
Hello [Member Name Removed], sorry for your experience with Prime Roofing Group. Please feel free to reach out to us during normal business hours and we will be glad to resolve this issue with you. Again I apologize for the inconvenience and we’re here to help.

Bobbi L.
11/2017
5.0
roofing
  + -1 more
Primer was the only company that discussed the rotten wood above the back porch. Other companies were willing to replace the roof over the rotten wood or possibly raising the price later to replace that structure. Primer was very specific in what was required for the repair. Primer was very detailed and took the time to explain the materials used and the process from beginning to end. This building was built in 1885 and I'm not sure if the roof was replaced during our ownership but it had been patched. The wood and brick parapet in the front of the building was in bad condition. It was to repair the parapet and add limestone coping. The decorative cornice had numerous holes and was completely covered with metal then painted the entire cornice with rustoleum. When we did the final walk through we noticed a clay coping was just laying on the side and not attached to the roof at all. When it was pointed out they returned to replace the coping and used cement on the seam. We were very satisfied with the quality of work performed. Prime's estimate was slightly higher than other companies but we felt they were honest and outlined quality work. We felt that we would be happy with the finished product and we were. The entire wooden roof over the porch needed to be replace and we felt that was the reason for the additional cost as well as the limestone coping across the front. We were completely satisfied with the quality of work and the price! I would highly recommend Prime Roofing. So why not rate them 5? Waited more than an hour for our scheduled appointment, debris left by the garage, clay coping left unattached to roof, when these things were pointed out they were immediately corrected and the job was complete. Honestly, when our scheduled appointment was delayed more than an hour I was done but my husband said let's wait a little longer. I'm glad I did!
Description of Work: Removed old roof, replaced rotten wood and replaced roofing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$20,000

Ryan M.
06/2017
5.0
masonry, roofing
  + 0 more
I waited a few days to discuss the quotes with my wife and determine which roofer was the best for us. That's when I got a call from Spencer, the owner of Prime Roofing Group. He wanted to know if I had come to a decision on contractors. I told him we were still debating which contractor to select. He was the only contractor to ask for our business, which I liked. He also worked with us and explained exactly what we were getting for our money. It was then that I knew our choice was made. I am extremely happy with our selection. Prime Roofing Group knocked it out of the park! Not only did Spencer introduce us to a relatively new product called TPO, he came through on all of his promises and more. Once his team was finished, they asked if they could clean my neighbor's yards, something I was not expecting. They swept and blew any debris from each of our yards and cleaned the porches and sidewalks with water. Their professionalism was top notch. I will be using them again to do other jobs around my property. Not only did they gain my business, they gained my trust as well. Thanks to the entire team for the hard work you put in!
Description of Work: After a rainstorm passed through the area, I noticed water coming in from my ceiling. Not knowing any roofers in the area, I reached out to friends for any references they may have. Unfortunately, my friends had none and I was left with online reviews to guide me. I contacted 3 roofers. Each of them came to my home and did a free inspection. Prices varied, however they were all prompt, educational and personable. My decision for selecting a roofer looked to be a difficult one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$14,000

Ashlee V.
05/2017
5.0
roofing
  + -1 more
We purchased a new construction home that had some patches to the flat roof. Before putting a roof deck on top of the roof, we had Spencer and his team come out to inspect the roof to ensure there were no additional issues. Spencer actually found a few other latent problems with the roof that needed immediate repair. Thanks to Spencer's detailed inspection, the builder of our home made important repairs that saved us a lot of money and hassle in the long run. Based on Spencer's knowledge, we asked him if there was anything additional we could do to protect our roof before installing a roof deck. He suggested applying a Graco sealant to extend the life of the roof without routine maintenance. We hired him for this job and his work was impeccable. The contractors that came out to complete our roof deck thereafter all commented on how perfectly applied the sealant was and also told us how smart it was for us to have that done before installing our roof deck. We feel very confident that our roof will last a very long time and that the money we are investing in our roof deck will not need to be torn down for roof repairs anytime in the near future.
Description of Work: Inspection and Graco sealant application

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$2,800

John R.
04/2017
5.0
masonry
  + -1 more
I couldn't be more happy with the work that was done. I would recommend them to anyone.
Description of Work: Tuckpointing on brick

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jill N.
04/2017
5.0
roofing, siding, replacement windows, doors
  + 2 more
Spencer immediately returned my initial inquiry with a phone call, and set up a time to view the project. Other contractors didn't bother, or were less professional. One other quote was about 10% higher. Efficient, quality work at an excellent price!
Description of Work: Spencer and his team did a total tear off of my flat rubber roof, enclosed three windows and replaced a fourth, tore off my aluminum siding and replaced it with new vinyl, enclosed an exterior door opening, moved the door opening and opened it to accommodate a French door, which they installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    471 W 26th St, Chicago, IL 60616

    http://www.primeroofinggroupinc.com

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day

    Licensing

    Bonded

    Insured

    No License Required for Trade
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Roofing,
    Masonry,
    Foundation Repair,
    Windows,
    Siding,
    Patios,
    Asphalt Driveways,
    Dock Building & Repair,
    Basement Waterproofing,
    Gutters,
    Decks and Porches,
    Concrete Pouring and Repair

    FAQ

    Prime Roofing Group Inc is currently rated 4.5 overall out of 5.

    Sunday: Open All Day

    Monday: Open All Day

    Tuesday: Open All Day

    Wednesday: Open All Day

    Thursday: Open All Day

    Friday: Open All Day

    Saturday: Open All Day

    Prime Roofing Group Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
    Yes, Prime Roofing Group Inc offers free project estimates.
    No, Prime Roofing Group Inc does not offer eco-friendly accreditations.
    Yes, Prime Roofing Group Inc offers a 15% senior discount.
    Yes, Prime Roofing Group Inc offers emergency services.
    Yes, Prime Roofing Group Inc offers warranties.
    Prime Roofing Group Inc offers the following services: Complete Roofing. Gutter Repair & Replacement. Siding. Foundation Repair, Brick Tuck-Pointing. Brick Laying. Parapet Wall Rebuilding. Full Exterior Masonry. Lentil Replacement. Asphalt Seal Coating. Paving.

    Contact information

    471 W 26th St, Chicago, IL 60616

    http://www.primeroofinggroupinc.com

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day