They were courteous, polite and on time. He explained and answered questions in explaining the service asked of him.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$85
Mimi N.
08/2021
5.0
Vini is great and offer excellent customer service. The whole process was smooth, from making an appointment to payment when the service was done, and the price is reasonable. I would highly recommend.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Jim B.
06/2021
4.5
Had to reschedule due to previous job running late, but after that things progressed as they should. Friendly & courteous...... I will book them for the fall furnace tune up.
Rating Category
Rating out of 5
quality
4.5
value
4.5
responsiveness
5.0
Yes, I recommend this pro
Yishi L.
05/2021
4.0
the punctuality was not good , they arrived late
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
4.0
Yes, I recommend this pro
Lynn F.
10/2020
5.0
They were very professional and very knowledgeable about the thermostat I was installing.
Rating Category
Rating out of 5
quality
4.5
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Matthew S.
10/2020
5.0
I just scheduled them for routine maintenance of my furnace. They were prompt, courteous, and did a good job.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
$80
Katharina G.
08/2020
5.0
Prompt response to messages and arrived at the arranged time. Since our job wasnâ t urgent, we worked with Vinny on rescheduling the job when the first window of arrival time was not doable due to a previous job running late. Very pleasant to work with.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$400
Julie K.
08/2020
5.0
Vinny was courteous and knew what needed to be done, and did it without extra costs. He didn't try to rip me off or make it seem like I needed to replace a whole unit. I will use him for all my future projects! Thank you so much !
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
JoAnne J.
08/2020
5.0
very nice guys and they did an excellent job. Would highly recommend
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Stacy S.
08/2020
5.0
Great service. The installers made sure that everything was done correctly and working before they left.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Arnoldo R.
08/2020
5.0
On time and friendly very professional
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Jeff J.
07/2020
5.0
They were extremely fast in contacting me and were able to come take a look at my A/C issue the same day - and to squeeze me in for a repair the next day, even though they were busy. The guys who came out worked quickly, were very professional, and did a good job of explaining the work that they did to me. Will likely hire for furnace work in the future.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$5,875
Baldo V.
06/2020
5.0
Great service
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
ronnie a.
04/2020
5.0
Got a call from preferred gave me a window for arrival and fast and professional answered all my questions and repairs made was perfect
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Allison H.
03/2020
5.0
Very enthusiastic, positive, and helpful. Went out to solve the problem right after I called. Went out of their way to be extra helpful. Our tenants were very happy with their experience with Preferred. (The first guy I called was going to charge 2x as much for the trip charge and I felt like I was trying to twist his arm to take the work.) Glad I tried these guys!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Marla I.
03/2020
5.0
Caring, friendly and prompt service. I was able to get an appt within two days. They were very responsive and did above and beyond to get my humidifier retrofitted to my very old furnace.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$535
Rachel Z.
03/2020
5.0
Kind and responsive people!
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Susan H.
03/2020
4.5
Speedy response. Courteous and capable. Would call again.