Orland Park MaidPro

unknown

We still use them now. They come every month. One of their workers actually lives around here. They are actually good. They have a minimum that they charge, which is usually based on how often you have the maxi come out. The minimum charge is $130 or somewhere around there. It’s based on a minimum of three hours work. The first service is usually 4 hours and is the longest time but they make sure they tell you that. I never had to call them back at all. They have done a pretty good job so far.

We use them bi-weekly and they do a wonderful job. They price with a minimum of 3 hours of work, and they’re much more affordable than many competitors. Scheduling is very easy and straightforward, too. They call us prior to coming out.

unknown

Everything went well. They did a very good job.

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I will be having them on a monthly basis.

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I have already rated this CO. Overhall "F" because they skipped things & lied about cleaning them. My fault I should have checked. Never again would I use them.!

It was a great experience. Any questions I had were answered promptly. They were very neat & happy.

great

The company did not do what they said they were going to do.

MaidPro sent over Heather and Lupe, two very talented and hard-working women. When they were finished, the unit was immaculate! I could not have asked for any better service. They were personable, professional and knew exactly what they were doing. I was so impressed, I cannot tell you. We don't have to do a thing now to the apartment - it is all ready for the bank to make all of the necessary electrical repairs, etc. Poor Heather and Lupe must have had 15 bags of garbage at minimum to dispose of in our dumpster. No complaining by either of them - just hard work. They even cleaned the floors on their hands and knees! This company "walks the walk and talks the talk." I should also mention that Jane, the very capable woman who answers the phone and coordinates appointments, is overly efficient, intelligent and wants to make sure the customer is completely satisfied. She will even send you a follow-up email and if you are not satisfied within 24 hours, they will resolve the problem. They also provide a 49-point checklist at the end of the visit showing what they have completed. By the way, they offer many different values, so call them. Prices vary depending upon the work you want performed. I will refer them over and over again. They simply are a marvelous company! I may even use them for myself! As far as I know, they clean residences as well as company offices.

This company by far exceeded all expectations, I highly recomend them.

I contacted this company when my former cleaning lady of 30 years retired. I got the name from Angie's List and I am very satisfied with the results. So much so that I have contracted them to clean my house bi-weekly. They are very professional working from a checklist so everything you want cleaned is taken care of. They are trained beforehand so there is no skimping on anything to savetime. The owner wants feedback and goes out of his way to find out how pleased you are with the cleaning and notes anything that needs improvement or just items you want handled differently in your house. An extra bonus is that they use their own supplies so that makes it even more economical.I definitely would recommend them to others. Both times that I have used their services, the workers were prompt, friendly and extremely courteous. They make an effort to put everything back in its place so you don't spend time putting items back the way you want them. The cleaning was thorough and it was a joy to come back into my house which smelled and looked fabulous. They leave a feedback card with the name of the cleaners and you can return it or go online to rate your service. The owner also calls you to make sure that you are satisfied. I feel like I am dealing with a very professional cleaning service with well trained employees and high expectations. If you are looking for someone who will care for your house like it is their own, this is the place to call.

They are good. They charge hourly. Their staff is trained very well. They are very methodological in terms of cleaning. They are efficient and thorough. They are very interested in feedback in knowing how their employees are functioning in the homes. With a previous employee I had a concern about how time was being reported and they followed right up on that. I like the fact that it's really clear that their employees are screened. I think their employees are treated fairly and consistently. It's not a case of the corporation taking advantage of these people. I trusted what I heard from the manager that they are concerned about being a professional employer.

Maidpro has been providing excellent service to me. Sandra and Mary are prompt, efficient and hardworking. Brian, the manager, is very accomodating to my needs, as are Sandra and Mary. It is such a pleasure to come home after they've been here!

unknown

My sister and I were looking for the perfect mother's day gift for our mom. I came across MaidPro on Angies list and called the Orland Park office to see if they would come out to mom mother's house. I spoke to the owner, Phil, and he was great to work with on the phone! He took his time to explain all the services to me as well as sending me a checklist of all the services MaidPro does. I spoke with my mother and she has been RAVING about the cleaning job that MaidPro did. She said they were very professional and she is still finding nooks and crannies that she never thought they would have been able to clean and they did. She would love to have them out again. I live in Wheaton, so the Orland office is out of my area, but if I ever need a cleaning service I will look to MaidPro first!

Had a crew come clean a 7500 sq ft home with 5bd, 5.5bth, before the family moved into. Was a pricey job on first glance ($800+) but once I shopped around I found out that it was actually a little cheaper than most places, including one who quoted me $1300!! Staff was on-time (all arrived within 15-20 mins - well inside the arrival window). Crew of four handled the home, and were done in about ~5 hours or so. They cleaned everything but the windows (they do windows, but only what is reachable by step-stool, and I have many very high windows, requiring a window cleaning specialist). On tops of cabinets, inside cabinets, inside appliances, baseboards, behind toilets - every nook and cranny that one never seems to get to when cleaning themselves. They even wiped down the walls and ceilings! Used non-toxic cleaners, great for my kids and pets. Asked questions along the way, pointed out subtle things in the home like previously unnoticed minor scratches in glass door, small crack in some tiles, hairline scratch in the tub, etc. Home now looks great, I did not find dust or cobwebs or anything else that looked out of place. Perfect for my family to move in. Very happy and would recommend them highly. Very professional, especially compared to the other places I called.