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One Solution Inc.

4.9(
24
)

Computer Repair, Computer Sales, Computer Training

About us

One Solution Inc. is an on-demand, in-home and online tech support and IT repair service provider. Incorporated in Chicago, IL in September 2013, One Solution started off by fixing PC's online and evolved into a smarter and more efficient venture providing onsite support to it's home customers and business clients. With our field techs located in all major cities and towns across the country, we are able to provide support and repair services to people even in the remotest of areas. OneTechies.com services come with a 100% satisfaction guarantee. We aspire to make technology easy and hassle free for all, which can be helpful for them to excel in their respected line of work or personal affairs. Our OneTechies are always on their feet to help you out at any time of the day and our support services are available to our customers 24X7. Simply put, we thrive on making OneTechies.com the go to company for any and every IT need consumers may have. With our hard work and perseverance all through the years, we have managed to catapult goodwill of the company and the satisfaction level of our clients to new . Our technicians undergo rigorous practical training, along with working with up to date technology to tackle even the most complex issues associated with your PC and other tech and electronics instantly.

Business highlights

11 years of trusted experience
Emergency Services Offered

Services we offer

On-site Computer Repair, Online Computer Repair, Tech Support, Computer Security, Computer Optimization, Software Support, Microsoft Software Support, Antivirus Support, Printer Support, OEM Support, Macintosh Support, Mac Support, Computer Networking, Web Development, Data Security & Management.

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes

Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

4.924 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
8%
3
0%
2
0%
1
0%
Rating CategoryRating out of 5
quality
5.0
value
4.7
professionalism
5.0
responsiveness
5.0
punctuality
4.9
Write a review
Showing 1-24 of 24 reviews
Marion M.
10/2017
5.0
computer repair
  + -1 more
Tech called once in a month for monthly tune up as they promised me earlier , i like service and i am satisfied and everybody is done very good job. i recommend them to all
Description of Work: Installation of the External identity and computer clean up and update of my computer
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$229.99
seong J.
10/2017
5.0
computer repair
  + -1 more
Everything is working fine
Description of Work: I needed Windows10 and these guyz installed it for me .y Internet was not working so they sent a technician to fix it
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$199.98
Jane Y.
10/2017
5.0
computer repair
  + -1 more
It went well and now I can use my computer without any issues.
Description of Work: Microsoft Office Installation , Cleanup and Virus Removal
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$799.99
Michael M.
10/2017
5.0
computer repair
  + -1 more
they called me every month for my monthly service where they clean and updated the computer and checked for virus and malware and adware to remove them from my machine. i would like to recommend them to all.
Description of Work: Monthly tune up done
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
jay S.
09/2017
4.0
computer repair
  + -1 more
went fine.shoud have no problems from now on
Description of Work: Clean up and trackoff installation
Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$359
Elizabeth B.
09/2017
5.0
computer repair
  + -1 more
One Solution replaced it with a brand new screen. They also provide good security for computers and laptops as well.
Description of Work: My laptop screen was broken and I contacted One Solution INC. for that.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$479.99
Bob F.
09/2017
5.0
computer repair
  + -1 more
I was very happy with the service I received. The technician was very professional and resolved all my issues to my satisfaction. Excellent Service... Recommend to everyone thank you !
Description of Work: trackoff software installation , cleanup and tune up of the computer
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Peter C.
09/2017
5.0
computer repair
  + -1 more
I have had great service from One - Solutions technicians. They have resolved my computer problem and I've very grateful. I would most definitely use this company again.
Description of Work: Office installation and cleanup
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
James W.
09/2017
4.0
computer repair
  + -1 more
Very well and good work done by the technician. I am happy customer
Description of Work: security installation, software installation, optimization and tune up
Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
3.0
Yes, I recommend this pro
Deborah M.
09/2017
5.0
computer repair
  + -1 more
It went well and I was able to login and was able to get other issues related to passwords resolved.
Description of Work: I was not able to login so I called One Solution Inc for that.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$249.99
JESSE H.
09/2017
5.0
computer repair
  + -1 more
the techs were good and they did a good work on the PC
Description of Work: Office updates , windows update and optimization of the PC
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$369.99
Diane Casella C.
09/2017
5.0
computer repair
  + -1 more
excellent work was done by the techs
Description of Work: Guest account was not working and virus cleanup
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$149.99
Patsy H.
09/2017
5.0
computer repair
  + -1 more
All went well, did a good job.
Description of Work: clean up and check up
Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
James C.
09/2017
5.0
computer repair
  + -1 more
Very Well , Now everything is working fine
Description of Work: I am dealing with One Solution for last 2 Years , they have been very punctual. I will recommend this company
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$559.99
Charles R.
09/2017
5.0
computer repair
  + -1 more
It went very well , technicians took care of all the problems.
Description of Work: I have been a customer of One Solution for couple of years now and they have never failed me. Reputed Company. I will recommedt this company to others.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$229.99
Curt B.
09/2017
5.0
computer repair
  + -1 more
I am very happy with the service
Description of Work: tune up and cleanup of the computer
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Rosemary O.
09/2017
5.0
computer repair
  + -1 more
Fixed and now working
Description of Work: Apple ID password issue
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99.99
johanna T.
08/2017
5.0
computer repair
  + -1 more
good services
Description of Work: clean up and tune up
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Cynthia J.
08/2017
5.0
computer repair
  + -1 more
very well so far that I know
Description of Work: Update and added ccleaner
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Barbara L.
08/2017
5.0
computer repair
  + -1 more
excellent job. well done.
Description of Work: New laptop setup and security installed on both computer
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$529.99
Richard K.
08/2017
5.0
computer repair
  + -1 more
Very well.
Description of Work: Various tasks throughout the year
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
John S.
08/2017
5.0
computer repair
  + -1 more
very well done by tech
Description of Work: security installed and virus removed from pc
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Traudi S.
08/2017
5.0
computer repair
  + -1 more
very well - thanks
Description of Work: I am satisfied with the work performed
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$399.99
Alfred D.
08/2015
5.0
computer repair
  + -1 more
I contacted One Solution and they explained what they do and how they do it. I gave them access to my desktop computer and they got to work right away. Though, it took the tech around 4 hours to get my desktop up and running like new! I am old, so I really like the fact that I did not have to leave the room and got the job done, absolutely brilliant! Thanks to the brilliant and super patient tech. (I do not recollect his name)
Description of Work: Fixed my desktop which had not been running properly since months!
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$299.99

    Contact information

    6221 N Niagara Ave, Chicago, IL 60631

    http://www.onetechies.com

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day

    Licensing

    No License Required for Trade
    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Computer Repair,
    Computer Sales,
    Computer Training

    FAQ

    One Solution Inc. is currently rated 4.9 overall out of 5.

    Sunday: Open All Day

    Monday: Open All Day

    Tuesday: Open All Day

    Wednesday: Open All Day

    Thursday: Open All Day

    Friday: Open All Day

    Saturday: Open All Day

    One Solution Inc. accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
    Yes, One Solution Inc. offers free project estimates.
    Yes, One Solution Inc. offers eco-friendly accreditations.
    Yes, One Solution Inc. offers a 10% senior discount.
    Yes, One Solution Inc. offers emergency services.
    No, One Solution Inc. does not offer warranties.
    One Solution Inc. offers the following services: On-site Computer Repair, Online Computer Repair, Tech Support, Computer Security, Computer Optimization, Software Support, Microsoft Software Support, Antivirus Support, Printer Support, OEM Support, Macintosh Support, Mac Support, Computer Networking, Web Development, Data Security & Management.

    Contact information

    6221 N Niagara Ave, Chicago, IL 60631

    http://www.onetechies.com

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day