NEPTUNE POWER WASHING

ken seems to be a con artist/scammer. He wears a huge cross and talks a smooth line. He sounded professional. the work was very sloppy--ie. painting, damage was done to an outdoor light and it was never properly fixed. We had to replace it ourselves. They were not as skilled as promised--they weren't able to paint our trim like it was originally. they disappeared for a month in the middle of the work w/o notifying us....and they would not return our phone calls. When they returned and finished, they left debris, which was mixed with acid for us to clean up. Carl worked with Ken and they never seemed to be communicating with each other about the job--we felt taken and scammed. We wrote all checks to Ken personally and he ran to our bank immediately to cash them. What a nightmare---I hope other people don't have to go through this experience.

The owner, Ken, always said he'd arrive between 7am and 8am, but he was never on time. On the first day, he was a half-hour late. On days two and three, he was two hours late. I didn't say anything because I was willing to trust that he would get the project finished. Ken kept asking for money. First I wrote a deposit check in his name, not the company's. Then I wrote another check in his name for supplies and then another check to the supply store for the same supplies. After three days, we were frustrated, but we remained optimistic. Ken said he would finish that day, and he convinced us to pay the remainder due that afternoon. Well, we foolishly wrote the check and he promptly disappeared. He didn't say he was leaving. In fact, he left so quickly that he damaged our next door neighbor's deck and our downstairs neighbor's BBQ grill on the way out! He's been stringing us along for over a month. Neptune never finished the job nor did it repay our money. We're headed to court!

Arrived late. Missed spots on the fence that needed painted. Left the door handle on the gate all spotted with paint, and knocked of a piece of our house without repairing it. Called him several times afterward to come and paint the missed areas and clean up the handle - he would say he would be there and then just never show (4 times). I will never use him again and want to save everyone else the hassle that I experienced.

CAME OUT (6) TIMES TO TOUCH UP AREAS THAT WERE MISSED - NOW THAT BRICK IS DRY - STILL AREAS AROUND WINDOWS THAT WERE MISSED! ALSO, DID NOT COVER WINDOWS AND WILL HAVE TO PAINT. NICE GUY BUT WOULD NOT USE AGAIN.