House Cleaning, Floor Cleaning and Waxing, Carpet Cleaning
About us
MyClean's Mission: Provide a high-quality maid service.
We take the hassle out of home and office cleaning in NYC and Chicago. You know that awesome feeling when you leave your hotel room for the day and return home to a newly made bed, clean linens and a clean, fresh scent.that’s exactly how customers should feel in their home after a housekeeping appointment with a MyClean maid.
Business highlights
15 years of trusted experience
Services we offer
Cleaning, maid, house cleaning, cleaning service, House Cleaning services in Chicago and NYC
Description of Work: I used My Clean for over a year. It was very hit or miss with cleaners. One or two were fantastic. When they quit the company, I was sent a number of cleaners who barely cleaned the place and one left my front door unlocked. In addition, I spent a good deal of time dealing with My Clean's administrative inefficiencies, including constant emails asking me the same questions week after week, charging a credit card that I had cancelled months earlier after several months of charging the replacement card, and a lot blame and finger pointing rather than My Clean taking responsibility for its errors. I joined Angie's List due to my My Clean experience because I don't want it to happen again.
Rating Category
Rating out of 5
quality
1.0
value
5.0
professionalism
1.0
responsiveness
3.0
$67
Pat H.
09/2015
4.0
house cleaning
 + -1 more
Living and dining rooms: Did a good job of dusting and vacuuming, but tended to clean the central area of the rooms, while missing the corners, areas between the furniture, etc. and electric cords (which seem to attract dust bunnies like magnets). The wooden blinds were dusted (and they needed it desperately!) but some spots had been missed--they showed up plainly when the light hit them. Appeared to dust table tops in main areas, but again missed the corners. Tv screen didn't appear to have been cleaned. Office: Again, certainly an acceptable if not perfect job of dusting bookshelves, pottery, and electronics, and vacuuming floor and area rug. They were careful with our pottery and collectibles, which we really appreciated. Apparently attempted to clean computer screen, but didn't get all the dust and smears off (I re-did it later with windex) Bedrooms: Again, primarily central of room vacuumed and steamed while missing areas between dressers. Dresser and nite table tops dusted, but some spots missed. Glass lamp shades cleaned. Kitchen: All the visible areas looked great, but when I opened the microwave the plate and walls hadn't gotten more than a quick once-over. They both showed evidence of the last meal cooked there. The white vinyl blinds were dusted, but not wiped with a wet cloth--stains that were there before were still there when they finished. Stove sparkled and sink was clean, but not scrubbed. Bathroom: Did a good job cleaning floor, fixtures and area around fixtures. Cleaned but didn't polish chrome. Cleaned mirror, but left it streaky. Both of the cleaners asked if anything additional needed doing. I hadn't gotten a chance to check their work in depth, so asked them to vacuum the stairway in the hall, and to dust bannisters. Job was done quickly and well. I understand that MyClean can sometimes accommodate last minute requests, which I'd certainly use them for. The apartment wasn't perfect, but it was certainly a good deal cleaner, looked presentable, and smelled fresh. They also take on special projects like cleaning ovens and inside refrigerators, or doing laundry, which I could see using in the future. I'll be using their services in the future, especially since they offer a discount if you have regularly scheduled (weekly, bi-weekly, or monthly) cleaning
Description of Work: We purchased the $97.00 package, which included a "get it clean" visit and a "keep it clean" visit about two weeks later. In general, a good value for the price and the appearance of our apartment (two bedrooms, office, 1 bath) was much improvedf. We've had two different cleaners from MyClean. Both were punctual, professional, polite, finished early and offered to do extra work to fill the appointment time. See how they did below:
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Service Categories
House Cleaning,
Floor Cleaning and Waxing,
Carpet Cleaning
FAQ
MyClean is currently rated 2.5 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 8:00 PM
Tuesday: 8:00 AM - 8:00 PM
Wednesday: 8:00 AM - 8:00 PM
Thursday: 8:00 AM - 8:00 PM
Friday: 8:00 AM - 8:00 PM
Saturday: 8:00 AM - 8:00 PM
MyClean accepts the following forms of payment: American Express,Financing Available,MasterCard,PayPal,Visa
Yes, MyClean offers free project estimates.
Yes, MyClean offers eco-friendly accreditations.
No, MyClean does not offer a senior discount.
No, MyClean does not offer emergency services.
No, MyClean does not offer warranties.
MyClean offers the following services: Cleaning, maid, house cleaning, cleaning service, House Cleaning services in Chicago and NYC