Mr Porch Inc

Mr. Porch build our "Chicago Deck" for a two flat in the Lincoln Square area of Chicago. The project was completed in August of 2018. As a result of this project we would recommend Mr. Porch to anyone seeking a new deck build, particularly one requiring demolition. We received a solid build, a fair price, and a very good experience overall. Mr. Porch was willing and able to schedule most work while we were out of town, they handled architecture, permitting, a tricky in-place demolition project, and they successfully utilized an existing roof to save us construction cost. This company is big enough to schedule a job exactly when you need them but small enough that interactions are friendly, employees remember you and your project, and the owner is available to customers with little delay. We had a number of follow up calls from them asking if everything was OK, they met with the inspector for us and assured that the porch passed permitting. The actual construction crew was friendly, sensitive to the noise level, and very respectful of our neighbors. I recommend this company and we will return to Mr. Porch for future projects.

Frank and his team is very responsive and friendly! The job was done according to our plan perfectly! They did wonderful job!!

We were very happy with the work we recently had done in our house by mr Porch. We had new wood porch and a deck for our backyard. They did a very neat job and were very professional. I would highly recommend them for any home improvement job.

We reached out to Mr. Porch in March 2018 to receive a quote on power washing and sealing our 3-level, large deck at a 14 unit condo association. Frank was professional, friendly and confident. We had a quote within a few days, and signed a few weeks later after comparing other offers. We were told that they wouldn't be able to give us more than a 48-hour notice, but that their schedule was fairly open and they could have us done by mid-May. It's now mid-July. We've called numerous times and keep getting the run around. Each call ends with "You're top of the list. I'm sorry we'll get to you by the end of the week or early next week." and then the week passes by with no word. Today I tried to call again, and the phone kept ringing for two minutes without a voicemail option. This is completely unacceptable. We will never recommend Mr. Porch to any other association within Irving Park/Albany Park based on this experience. It would have been worth the extra money to go with a company that would have completed this job on time.

Mr. Porch replaced and rebuilt our crumbling front decks on our condo building. They arranged the design and permitting process in a way that made everything run smoothly. They actual building was easy for our association, and his team worked professionally and quickly to get the job done according to the plans. Frank (Mr. Porch) is such an expert in the whole process that I would definitely use him again, but I am confident that our decks won’t need it since they are so well constructed!

Let me start by saying I hired Frank and Mr. Porch about six years ago to do a very similar job on another two-flat in the city. I've also worked with Frank on other things. Now, the porches: This job was completed in early summer, 2017. The work was excellent: from the quality and detail of the architectural drawings, to the craftsmanship, to the speed with which the job was completed, to the quality of the wood and hardware, to the final end product ... I was very pleased. The crew even had a porte-potty brought on site, out of the way. These porches are crazy solid, the cuts are perfect, they rounded / sanded down all the corners, they only used screws (takes longer than a nail gun, but lasts much longer), and paid a lot of attention to detail. Quality work all the way around.

The crew came on time and quickly took down my old porches, poured the concrete footings and a necessary retaining wall, and build the new porches. It was an amazing and fast process. In fact, there was an issue with how we could build one of the concrete piers, and Frank worked with his architect to find a solution and place it elsewhere. I'd hire these guys again in a heartbeat.

Contacted Mr. Porch through their website on 11/22 and confirmed a 9am appointment on 12/2 with Peter. The day of the estimate when they didn't show, I contacted them at 9:30 for an ETA, and was told the appointment wasn't in the calendar. I asked for a 9am slot, first available. We set up a 9am estimate on 12/6. 10min before our scheduled appointment, I received a call from Mr. Porch saying that there was a $250 charge for an estimate. i pointed out that their website offers 'Free On-Site Inspection' 'FREE PORCH ESTIMATES' & 'FREE INSPECTION.' The gentleman said 'I don't have the website in front of me.' When I asked when the rep would be arriving, he said the window was 10-11 rather than the 9am we scheduled. I called back and cancelled the appt. At 9:35 a sales associate rang my buzzer, and offered to look at the porch since he was already here. He apologized and said they are in the process of updating the website, and they are no longer offering free estimates & inspections. Recommended a full porch replacement. While I appreciated the knowledge & professionalism when on site, the rest of the experience & the bait-and-switch inspection charge leaves me reluctant to use them until they get the business end of things straightened out.

It's amazing these people are still in business.

Mr. Porch did an amazing job. Frank was courteous and very professional, he made himself available to answer questions and walk me through the plans. He even offered to come to our condo association meeting to walk everyone through the architectural plans. He communicated effectively the steps of the process and kept me informed as to what was going to happen. The foreman and his crew were professional and daily left my back yard clean and organized. They finished the job within the time they stated from the beginning. The porch is exactly what I expected and fits the needs of the building, and best of all... up to code!! The price was affordable and competitive.

I'd like to thank Mr. Porch for a great job on our condo deck. They really achieved more than our expectations and performed an outstanding job definitely would highly recommended Mr. Porch- they are tops in the city. Every time i go out on my deck Im reminded of the excellent job that they did Thanks!!

We had a great conversation with Frank. He seemed very knowledgeable and upfront about what needed to be done and what didn't need to be done. We even had our neighbors reach out to him as we both needed similar work done. After three weeks of no follow up - with either us or our neighbors, I called Mr. Porch today. I was told that as of 3 weeks ago, they were no longer offering the services that I needed, and they did not know why I was not told that. I understand that businesses will change their area of focus for various reasons. However, it is very unprofessional for the service provide to not both reach out to close the loop with potential customers that you have promised estimates as well as at least offer a referral to another service provider.

Everything went very smoothly. The demo was done in close to one day with a very effective and respectful crew. They cleaned everything up after the work and came back to make all the necessary small fixes to make sure we were happy with the aesthetics. The porch looks great now and is up to code and safe. Frank and Peter always made sure to reply to us promptly and made sure that we were happy with the results.

Mr. Porch came out to make an estimate on our project.

I can't say enough good things about our experience with Frank. When we removed the siding off of the enclosed back porch, we discovered that the main corner beam was rotted to the roof. Frank came out late one afternoon and talked us through the repair options. He was informative and knowledgeable. The weather didn't cooperate (it was cold) but the guys came out and worked in the cold and even dug a huge hole in the (almost) frozen ground to place the new concrete footing in. After the initial repair was done, Frank came back to inspect and addressed all of our concerns re the details of the repair. He worked hard to get this job done in a timely manner, he answered our many phone calls in the course of this project and he delivered quality work.

Originally we thought that Mr. Porch was a no show, as our appointment came and went without anyone contacting us either by phone or at our unit for the estimate. The next day Mr. Porch contacted me to let us know that there was actually someone on site and he then provided me with an estimate. I would have like to have had the chance to speak with Mr. Porch as I had some questions that I wanted addressed and he has since offered to meet to discuss the estimate.

This is the second time I've used Mr Porch. Based on my great experience the first time, I did not even get multiple quotes for this project. Frank, who came out to scope the project, is great to work with. Extremely friendly and accommodating. We communicated via email and phone to finalize the scope, which took a couple weeks. However, once scheduled, the work was completed in a day. The carpenter was the same person who worked on our last project so he was familiar with the house. I was concerned about how the board ends would look on the decking edge at the top of the stairs, but he fit a smaller piece of trex along the edge and it came out great. He also cut out a couple small trees that were growing under the porch so we wouldn't have problems later. At the end of the day he cleaned everything up. Extremely professional. For about the same price as it would have cost to strip and repaint the old decking we now have a porch and stairs that will last for many years!

I would like to have the service done. I am surprised that I have not heard anything. I am not posting this publicly because I am hoping that there is a good explanation and that I can get the service done soon.

Overall a great experience with Mr. Porch to rebuild our back deck. We found them to be very price competitive, responsive and the crew was very nice and worked quickly. Whenever we had questions, they were very quick to address any concerns. The new porch looks great. We would definitely use them again.

Very smooth an professional operation. Complete knowledge of work requested. Most courteous & polite workers, they were delightful and sometimes humorous as well as did a great job, I'm very satisfied. I'm going to call on them again for treatment of the wood of my new porch.

From the time I contacted MrPorch, until the time that the finished product was delivered, I was very pleased. A quick turnaround and effortless process. I will use them for sure again.

Went well. Quickly too. Carpenter very friendly and helpful. Discussed options to the job as well. Very pleased.

Mr Porch did an excellent job. We got 4 bids - all from Angies list. -MR PORCHES was the lowest with the lowest down payment and the best terms. They allowed us to pay with the corporate credit card. Which I like to do for added protection and to get the air miles. The price was all inclusive of the architectural plans which was convenient - some of the bids separated the two and you had to pay two different companies. They got all the requisite permits and surveys expexitiously, they started on time and completed on time with no delays and we passed the City of Chicago inspection with flying colors. The porch looks great! We are very happy, as are our tenants. We give Mr Porch our highest rating (A+) and would recommend them highly without reservation.

The estimate was to take place on July 9, 2015 at 1:30pm. At 1:45pm no one from Mr. Porch had arrived and I had not yet received a phone call. I called to inquire about the status of my appointment at which time I spoke to Peter. Peter said he was aware that I had an appointment and would get back to me. Twenty minutes later, Peter had not called back so I called to inquire again. He informed me that the estimator was running behind schedule but offered no other information. I was very disappointed in Peter's demeanor and his lack of professionalism. He was not mean or disrespectful but he certainly did not make me feel like he was interested in my business. He was not apologetic nor did he offer to reschedule my appointment.

Everyone at Mr Porch was professional and prompt at inspecting, quoting, answering my many concerns and building a great porch for the back door of my house. The only issues I had was waiting for them to call me back after everything was agreed upon. I found out they were waiting to receive my payment. Once that was resolved over the phone they were here and done super quick. Another contractor recommended by my insurance agent quoted a much, much higher total and then disappeared with my $400 deposit. Other contractors seemed very suspicious as well so I was really paranoid by the time I asked Mr Porch a quote. I wish I had called Mr Porch in the first place. Great professionals who under-promise and over deliver.