Mr Carpet Shop at Home

Carpet Sales and Installation

About us

Chicagoland's Top Customer-Rated Carpet Company. We offer the convenience of Shop at Home service by bringing you a huge selection of carpets to choose from during our free in-home consultation. Contact us to make an appointment today. Since 2001, we have been pleasing customers by staying true to our values of Honesty, Integrity, Quality, Value while delivering unparalleled Service. We have earned nearly 1000 overwhelmingly positive online reviews. Here's How: We are carpet professionals with decades of experience...we do carpet best, because it's all we do. We bring you a huge selection of quality carpets and give our best price upfront, so there is no need for negotiation. We offer Customer-Focused Pricing to ensure that your carpet selection meets your standards and your budget. We pull-up and remove your existing carpet and move your furniture at no charge. We don't use high pressure sales tactics. We partner with the same great team of installers on every job. We offer a lifetime installation guarantee. We offer you the trustworthiness of a family-owned business in the convenience of your own home. We offer Angie's List members a 10% discount. Call us today at (773) 929-6000

Business highlights

23 years of trusted experience

Services we offer

Mr Carpet Shop at Home is Chicagoland's Top Carpet Sales & Installation Company. We come to your home, by appointment, with a huge selection of quality carpets for you to choose from. We will show you samples, measure and write up a proposal according to what you pick out for your home.

Services we don't offer

Do not offer Carpet Repairs, Do not offer Carpet Cleaning, Pre-Made Runners, Commercial Carpet for Common Areas or Office Space, Rugs, Tile, & Hardwood Flooring & Refinishing, Carpentry, Marble & Granite

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

15%



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.9759 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
4%
3
1%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 1-25 of 759 reviews

Mary Frances T.
10/2021
5.0
carpet installation
  + -1 more
The carpeting is beautiful and well made. The customer service was better than we had experienced with other retailers which is one of the reasons we chose Mr. Carpet. Other reasons included the price and the many options available. The Sales Associates have vast knowledge of the industry which is why our house is more beautiful than ever thanks to Mr. Carpet.
Description of Work: Carpeting for our entire house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joe R.
11/2020
2.0
carpet installation
  + -1 more
Not Well with Mr. Carpet. Their pricing was way too high compared to other quotes I received just to install carpet in 2 Bedrooms.
Description of Work: Carpet installed in 2 Bedrooms

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0


Laura H.
10/2020
5.0
carpet installation, woodworking
  + 0 more
Everything went great! I would highly recommend Mr. Carpet and will definitely use them again!
Description of Work: Carpet for all rooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Larry M.
10/2020
5.0
carpet installation
  + -1 more
Excellent work. Everyone involved in the process was helpful, and the work was done carefully and on time.
Description of Work: Carpet & installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

AMARJEET B.
10/2020
5.0
carpet installation
  + -1 more
It went well. Estimator was professional, and responded to follow up inquiries. Installation went smoothly and the quality of work was solid.
Description of Work: Carpet & installation

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Susan L.
09/2020
5.0
carpet installation
  + -1 more
Mr. Carpet and it's staff were excellent to deal with. They were on time with a number of samples to pick from. The salesman was quite helpful in helping us pick our carpeting. The installers were efficient and did a wonderful job. The price was at least 25% lower than the 2 quotes we received from other companies. 4 months later we also purchased a large area rug for our living room. Again, everyone was on time and the price was right. We couldn't have been happier with our choice of Mr. Carpet.
Description of Work: We carpeted 4 rooms and bought an area rug.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Michael P.
03/2019
5.0
carpet installation
  + -1 more
Everyone was very responsive and punctual and polite. They installed a carpet runner on our stair, including a very tricky 90 degree turn. I think it looks great, our previously slippery stairs are now very secure and easy to run up and down holding my toddler or heavy items. Thank you!
Description of Work: Install carpet runner

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lilli K.
03/2019
5.0
carpet installation
  + -1 more
Excellent personalized service. All questions answered. Installation crew was prompt, competent, and professional. My carpet is exactly what I hoped for.
Description of Work: Two rooms of carpeting.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

judith L.
03/2019
5.0
carpet installation
  + -1 more
I have never done shop at home before and was more than a little worried. T he experience was outstanding. I owe my happy results to my salesman and to Mary, the Office Manager. I made a mistake in ordering and the lengths to which they went to help me correct my problem was amazing. There was no' attitude' or trouble, just a helping hand to solve my very own problem. Having been in our home for a long time, we collected lots of things so to do all the carpeting at our age in a short period of time would have been a disaster. Mary saw to it that we could divide up the work so we could pack things up and then schedule to do a few rooms and then clean up and move on. I would strongly recommend a company like this who understands Customer Service and is there to help you not just sell to you
Description of Work: Replaced all my carpet in a two story home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ryan M.
03/2019
5.0
carpet installation
  + -1 more
Amazing experience / highly recommend. Everyone that we worked with from their team was top notch - Bob Altmayer (sales), Mary (coordinator), and Francisco (installation). Price was also the best we found. Some friends had recommended Home Carpet One, and Mr Carpet Shop At Home beat them on everything - price, service etc. Very very happy with our experience.
Description of Work: Installed carpet runner on stairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,308

Blaine R.
03/2019
5.0
carpet installation
  + -1 more
A great experience from first contact through installation. We’d already gotten a low-ball estimate from a local decorators “carpet guy” who disappeared when we needed him. Not going to lie, a bit of sticker shock but we’re sure the carpet quality is first rate & the company will be there if we need them in the future.
Description of Work: Just finished up a remodel of the upstairs & needed new carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Desiree M.
11/2018
5.0
carpet installation
  + -1 more
Responded promptly to email on Angie's List. Scheduled appt for the following week. Arrived on time, measured and provided estimate. Bob was professional, knowledgeable and showed what appeared to be quality samples. Estimate was much higher than I wanted to pay for a rental unit.
Description of Work: Carpet vacant apartment.

Rating CategoryRating out of 5
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Runez B.
11/2018
5.0
carpet installation
  + -1 more
Installation went very well. Company easy to contact and very responsive. Beautiful carpet.
Description of Work: Carpeting for 2 bedrooms and hallway.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Heather B.
10/2018
5.0
carpet installation
  + -1 more
Initial sales call was low pressure and professional and timing was at our convenience. Pricing seemed fair. Installers were professional and timely. Install went well and we are happy. Mary followed up after to see how it went and also followed up on one minor issue we had.
Description of Work: replace carpet family room, hallway and stairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

John P.
06/2018
5.0
carpet installation
  + -1 more
It went very well. From the estimate by Bob to the scheduling by Mary to the installation by the 3 man crew.
Description of Work: I had 3 bedrooms carpeted.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,896

tom B.
03/2018
5.0
carpet installation
  + -1 more
This was our 1st "shop-at-home" experience with carpet installation. It could not have gone better. Our sales person was very friendly, knowledgeable and professional. We told him what we were looking for and he was able to provide multiple samples in both the color and price range we wanted. It was quick and super easy. We purchased carpet for two rooms and a stairway runner Installers were also very friendly and professional. They were very detailed and wanted the job to be perfect. I have no complaints and will definitely use Mr. Carpet again.
Description of Work: New Carpet Installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Leo M.
02/2018
5.0
carpet installation
  + -1 more
Went very well! Very professional Highly recommend
Description of Work: Replacement of carpet

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MARSHA E.
01/2018
5.0
carpet installation
  + -1 more
Very easy to work with them. Bob came to my house with many samples - ideal way to select carpet. Scheduled with Mary at the office. Installers were timely, efficient, and professional. They had to return to trim down a closet door and redo pattern on stair landing - again easy to work with them and schedule follow-up work. Mary kept me posted and promptly follows up.
Description of Work: Added stairway runner and replaced hallway/bedroom carpeting

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,700

Ruthann S.
11/2017
5.0
carpet installation
  + -1 more
The salesperson had plenty of samples of the kind of carpeting and colors I was interested in. Delivery and installation of my choices was timely and the installers were very capable. All went smoothly. Good job!
Description of Work: Replaced carpeting in living/dining room and master bedroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,800

Barb W.
10/2017
5.0
carpet installation
  + -1 more
They were very professional. The salesman that came out was great. However their price was so much more than all the other estimates I received.
Description of Work: Estimate on Carpet Sales and Installation

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Barb W.
10/2017
5.0
carpet installation
  + -1 more
He was very knowledgeable and professional, but his price was so high to complete the work.
Description of Work: Three bedrooms stairs and hallways
Rating CategoryRating out of 5
Yes, I recommend this pro

Claire W.
10/2017
5.0
carpet installation
  + -1 more
The pre-meeting for quote and carpet choice was wonderful and left me feeling like the job was going to be in capable, experienced hands. Bob was very thorough and patient. The team that arrived for install was on-time, hard-working and respectful of our home. They arrived a little before 9:30 and were finished before 2pm. We are thrilled with the finished product!
Description of Work: Old carpeting taken out for entire 2nd floor and steps leading to 2nd floor. New carpet and padding installed for same area.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,600

john J.
08/2017
5.0
carpet installation
  + -1 more
Mr carpet was perfect through the quote and installation process. There were no surprises and I am very pleased with the work.
Description of Work: I needed carpet in a stairway

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Pamela C.
08/2017
5.0
carpet installation
  + -1 more
This service was excellent. They offered suggestions and different options. They took the time to inspect the areas we wanted done.
Description of Work: They installed carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Martin F.
08/2017
5.0
carpet installation
  + -1 more
Excellent work. Everyone involved in the process was helpful, and the work was done carefully and on time.
Description of Work: Carpet on porch and in basement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Contact information

3825 N Milwaukee Ave, Chicago, IL 60641

http://www.mrcarpetshopathome.com

Service hours

Sunday:
9:00 AM - 6:00 PM
Monday:
9:00 AM - 9:00 PM
Tuesday:
9:00 AM - 9:00 PM
Wednesday:
9:00 AM - 9:00 PM
Thursday:
9:00 AM - 9:00 PM
Friday:
9:00 AM - 9:00 PM
Saturday:
9:00 AM - 6:00 PM

Licensing

Insured

Licensed*

Trade License Number
2079990
Trade License Locale
Illinois
Trade License Authority
Chicago
Trade License Expiration
07/15/2021
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Sales and Installation

FAQ

Mr Carpet Shop at Home is currently rated 4.9 overall out of 5.

Sunday: 9:00 AM - 6:00 PM

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 9:00 PM

Wednesday: 9:00 AM - 9:00 PM

Thursday: 9:00 AM - 9:00 PM

Friday: 9:00 AM - 9:00 PM

Saturday: 9:00 AM - 6:00 PM

Mr Carpet Shop at Home accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Mr Carpet Shop at Home offers free project estimates.
No, Mr Carpet Shop at Home does not offer eco-friendly accreditations.
Yes, Mr Carpet Shop at Home offers a 15% senior discount.
No, Mr Carpet Shop at Home does not offer emergency services.
Yes, Mr Carpet Shop at Home offers warranties.
Mr Carpet Shop at Home offers the following services: Mr Carpet Shop at Home is Chicagoland's Top Carpet Sales & Installation Company. We come to your home, by appointment, with a huge selection of quality carpets for you to choose from. We will show you samples, measure and write up a proposal according to what you pick out for your home.
Do not offer Carpet Repairs, Do not offer Carpet Cleaning, Pre-Made Runners, Commercial Carpet for Common Areas or Office Space, Rugs, Tile, & Hardwood Flooring & Refinishing, Carpentry, Marble & Granite

Contact information

3825 N Milwaukee Ave, Chicago, IL 60641

http://www.mrcarpetshopathome.com

Service hours

Sunday:
9:00 AM - 6:00 PM
Monday:
9:00 AM - 9:00 PM
Tuesday:
9:00 AM - 9:00 PM
Wednesday:
9:00 AM - 9:00 PM
Thursday:
9:00 AM - 9:00 PM
Friday:
9:00 AM - 9:00 PM
Saturday:
9:00 AM - 6:00 PM