Mr Carpet Shop at Home

The carpeting is beautiful and well made. The customer service was better than we had experienced with other retailers which is one of the reasons we chose Mr. Carpet. Other reasons included the price and the many options available. The Sales Associates have vast knowledge of the industry which is why our house is more beautiful than ever thanks to Mr. Carpet.

Not Well with Mr. Carpet. Their pricing was way too high compared to other quotes I received just to install carpet in 2 Bedrooms.

Everything went great! I would highly recommend Mr. Carpet and will definitely use them again!

Excellent work. Everyone involved in the process was helpful, and the work was done carefully and on time.

It went well. Estimator was professional, and responded to follow up inquiries. Installation went smoothly and the quality of work was solid.

Mr. Carpet and it's staff were excellent to deal with. They were on time with a number of samples to pick from. The salesman was quite helpful in helping us pick our carpeting. The installers were efficient and did a wonderful job. The price was at least 25% lower than the 2 quotes we received from other companies. 4 months later we also purchased a large area rug for our living room. Again, everyone was on time and the price was right. We couldn't have been happier with our choice of Mr. Carpet.

Everyone was very responsive and punctual and polite. They installed a carpet runner on our stair, including a very tricky 90 degree turn. I think it looks great, our previously slippery stairs are now very secure and easy to run up and down holding my toddler or heavy items. Thank you!

I have never done shop at home before and was more than a little worried. T he experience was outstanding. I owe my happy results to my salesman and to Mary, the Office Manager. I made a mistake in ordering and the lengths to which they went to help me correct my problem was amazing. There was no' attitude' or trouble, just a helping hand to solve my very own problem. Having been in our home for a long time, we collected lots of things so to do all the carpeting at our age in a short period of time would have been a disaster. Mary saw to it that we could divide up the work so we could pack things up and then schedule to do a few rooms and then clean up and move on. I would strongly recommend a company like this who understands Customer Service and is there to help you not just sell to you

Excellent personalized service. All questions answered. Installation crew was prompt, competent, and professional. My carpet is exactly what I hoped for.

Amazing experience / highly recommend. Everyone that we worked with from their team was top notch - Bob Altmayer (sales), Mary (coordinator), and Francisco (installation). Price was also the best we found. Some friends had recommended Home Carpet One, and Mr Carpet Shop At Home beat them on everything - price, service etc. Very very happy with our experience.

A great experience from first contact through installation. We’d already gotten a low-ball estimate from a local decorators “carpet guy” who disappeared when we needed him. Not going to lie, a bit of sticker shock but we’re sure the carpet quality is first rate & the company will be there if we need them in the future.

Responded promptly to email on Angie's List. Scheduled appt for the following week. Arrived on time, measured and provided estimate. Bob was professional, knowledgeable and showed what appeared to be quality samples. Estimate was much higher than I wanted to pay for a rental unit.

Installation went very well. Company easy to contact and very responsive. Beautiful carpet.

Initial sales call was low pressure and professional and timing was at our convenience. Pricing seemed fair. Installers were professional and timely. Install went well and we are happy. Mary followed up after to see how it went and also followed up on one minor issue we had.

It went very well. From the estimate by Bob to the scheduling by Mary to the installation by the 3 man crew.

This was our 1st "shop-at-home" experience with carpet installation. It could not have gone better. Our sales person was very friendly, knowledgeable and professional. We told him what we were looking for and he was able to provide multiple samples in both the color and price range we wanted. It was quick and super easy. We purchased carpet for two rooms and a stairway runner Installers were also very friendly and professional. They were very detailed and wanted the job to be perfect. I have no complaints and will definitely use Mr. Carpet again.

Went very well! Very professional Highly recommend

Very easy to work with them. Bob came to my house with many samples - ideal way to select carpet. Scheduled with Mary at the office. Installers were timely, efficient, and professional. They had to return to trim down a closet door and redo pattern on stair landing - again easy to work with them and schedule follow-up work. Mary kept me posted and promptly follows up.

The salesperson had plenty of samples of the kind of carpeting and colors I was interested in. Delivery and installation of my choices was timely and the installers were very capable. All went smoothly. Good job!

They were very professional. The salesman that came out was great. However their price was so much more than all the other estimates I received.

He was very knowledgeable and professional, but his price was so high to complete the work.

The pre-meeting for quote and carpet choice was wonderful and left me feeling like the job was going to be in capable, experienced hands. Bob was very thorough and patient. The team that arrived for install was on-time, hard-working and respectful of our home. They arrived a little before 9:30 and were finished before 2pm. We are thrilled with the finished product!

Mr carpet was perfect through the quote and installation process. There were no surprises and I am very pleased with the work.

This service was excellent. They offered suggestions and different options. They took the time to inspect the areas we wanted done.

Excellent work. Everyone involved in the process was helpful, and the work was done carefully and on time.