Meyer Electrical Construction Inc

Overall, we had a very negative experience with Meyer, from their customer service to their follow-through. A replacement part finally came in July after my pursuit of the manufacturer (Meyer did not do anything to obtain the part). Meyer agreed to install the replacement part and waived the fee, since we had previously paid for a failed troubleshoot (They said the lightbulb had failed when, in reality, a critical part of the fixture had failed). After Meyer installed the replacement part, the fixture failed a week later, as the part was improperly installed. After 2 phone calls and email to Meyer, my request continued to go ignored. We finally had to move onto a different electrician, who identified the improper install of the part and subsequent damage to the fixture as a result. Not only was the fixture never repaired by Meyer, but we were met with resistance throughout the process. Phone calls were not returned in a timely manner and we never felt that customer service was valued, as we had to pursue the vendor.

We originally contracted with Meyer Electrical to upgrade the electrical system in our home. We thought the price was fair, they were very professional in our initial contact and they had good reviews here and at the BBB. The first day of work I stayed home while they worked and everything went well. On the second day I had a job that I couldn't put off so I had to leave. There was not much work left to be done and I had felt that I could trust them. Because of some recent remodeling there were some new circuits that were connected to existing circuits that I wanted connected to new circuits. I was told that this is something that they normally do anyway. I wasn't expecting them to do it free but was shocked when I received an additional bill for $875. According to their contract they should have given me an estimate on this additional work, which they never did. They billed me for 400 feet of wire for circuits that were approximately 50 feet from the circuit box. These circuits only used 3 wires. I had also asked them to remount the electrical box for the air conditioner that was not moved in a porch remodel. Again we were billed for 125 feet of this wire (2 strands) for a connection that was at most, 25 feet in length. When I asked about this I was told that they would check with the crew. They never got back to me with an explanation. We were also billed for 8 man hours of time to run 3 wires through about 35 feet of existing conduit, installing a 5' section of new conduit and running 3 wires in it, and extending another piece of conduit one more foot, and running 2 wires through that. I know a little about electrical work and it boggles my mind to think that it could possibly take experienced electricians 8 hours to do that amount of work. After numerous requests, I still have not been able to get any kind of explanation whatsoever. What I did get was a reply stating that there were objects in the way that added time to the job. The only things that could have possibly been in the way could have easily been moved in a minute or two. I also got a statement that there were previous circuits that used too much BX cable that were code violations. This had NOT been called to my attention before this. The electricians had not touched these circuits so I am completely baffled as to why this was even brought up. If this was a problem why wasn't it pointed out at the initial inspection and added to the original contract. This had no bearing whatsoever on the work that we were being billed for. At that time I was also told that Com Ed needed me to trim a tree so that they could run a new wire from the house to the pole, and that we needed to make an appointment to bring in a city inspector to check out their work. I replied that I am available anytime to meet with ComEd to trim the tree to their specifications and can meet with an inspector at their convenience. I have never heard from Com Ed and we still do not have a new wire to the pole. I have also not heard from any inspectors. The next E-mail that I received from Meyer was a rather cryptic message that they were waiting to hear from the department of buildings about our code violations. How would the city know about any code violations without having an inspector do a site visit? I believe that this is Meyer Electric's attempt to intimidate us into paying the outstanding balance. A few days ago we received a notice from a collection agency for this amount. I am still waiting for Meyer Electric to FINISH THE JOB! They also are still refusing to provide any details about the discrepancies in the time and materials billed and what was actually done. On top of all this I had discovered that Meyer Electric had disconnected the ground wires for our satellite TV and phone systems and had failed to reconnect them. I also discovered large quantities of debris from their work scattered in out basement and yard; from large pieces of used electrical tape, to many bits of cut wire, to small sharp sections of cut conduit, to a small pile of knockouts from the circuit breaker box. I had also discovered that the new meter on the outside of our house was mounted too close to the telephone access box preventing that box from opening fully for access to the phone wires. I had waited a long time to write this review because I was hoping that we could work out an agreeable settlement. I am disappointed in the quality of their work and bewildered at their response to legitimate concerns about their billing.

Excellent. Would use this contractor again.

Overall, this was an excellent job. Cook came quickly to gather details for an estimate. Working with him is great; he is very friendly and knows what he is doing. We requested a particular product, and it took a little while for the cost information to be available. John kept us updated on the status in a timely way. On the day the work was done Cook came with his helper Erick who was also friendly. Cook figured out a way to re-use some conduit already installed on our house, which reduced the time the job took, and also our bill. It is now February and the system is working great...we don't have any icicles on our gutters.

Excellent. The electrician and his helper were punctual, polite and professional. They completed the work quickly and cleaned up before leaving.

Meyer Electrical Construction may not be the cheapest place in town but I'd hire these guys again in a heartbeat. I've learned you get what you pay for and Meyer is definitely worth it. Our project was a huge one that could have easily sent me to the nut house. They discovered all sorts of crazy electrical nightmares, showed them to me, explained the danger (though it was pretty obvious how burned wires from 1920's buried in your wall are!), and fixed everything they came across. This project took a long time and they ran into everything from buried junction boxes, wires not put in conduit, conduit that has plaster or concrete in the pipe, you name it-our building had it. Do I wish the job had been cheaper? Of course I do, nobody likes parting with that much money. Do I think I got my money's worth? Yes, I do. I will hire Meyer again next time, for sure.

They did the work exactly when they said they would do it. When two of the switches failed they came out free of charge and fixed it very promptly. I would recommend them and use them again.

There was a fire in this eighty year old building while they were working on the wiring. The owner John Meyer and the president of the condo are working together to take care of the cost share.

They went to great lengths to prepare by even calling to see what the electrical box looked like. He came out completely prepared, asked all the right questions up front. So he was in and out very quickly. There were no surprises it was very professional. It was a great value.

They were on-time to do the job asked of them. They were professional while they worked. The quality of their work was good. I would use them in the future.

Claudia responded to my call by end of day and we scheduled an appointment for later that week. The MEC electrician arrived on time; I took him up to the rental unit, showed him the items needing attention, showed him the fuse boxes, and left him to do his work. A few hours later he was done and reviewing the work me and presented a detail listing of his activity and materials. I examined his work and everything seemed fine. The invoice arrived within a week.

When we were dealing with the owner of the company he was responsive and professional but the people that came to do the work were the complete opposite. They had to borrow tools from us to do the work. They were very expensive.

MEC sent us a bill for $6,083! The invoice also listed items as completed that were not, primarily 5 dedicated outlets for air conditioning units. We called to get this straighted out. We paid them $3,000 and wanted resolution of the invoice before we paid anything else. Seventeen months later, John and Cook came to our house to discuss the invoice. John Meyer and "Cook" arrived on time and were cordial. However, once our walk through began John Meyer met every question/ concern/ inconsistency with excuses, not explanations. Upon my questioning the discrepancy between the estimate and the bill John Meyer told me that it is MEC's practice to underestimate so as not be outbid by competition. He was rude and unprofessional, even raising his voice at one point. He told me there was more work he needed to charge for, and more work to be done. I sent him a check for $1,800.00 and told him to consider the account closed. He refused to sign the check and put a lien on our house.

They started out by submitting a more expensive proposal which I rejected and then submitted a much lower time-based proposal. The initial interactions went well but later found out that was a misleading sales process. Gave me a time-based proposal that listed a lot of work for a lower price. However, of course a significant amount of work was not done by the end of the 2 days. That was deceptive enough and angered me but I also later found out that the outlets that I thought were taken care of were just new receptacles on old wire. This was ridiculous for the price paid. And then, of course, they wanted to extend the contract for more money, especially under the duress that I should not leave my home in the state that they left it. Lastly to top everything off during my disagreements with John Meyer, the company owner, he yelled at me that anyone who discredited his company would feel the "full breadth of his wrath". Was that a threat?!

Perfectly. My dining room light stopped working one week before I was hosting Thanksgiving. They fit me into their schedule to install the light. They explained my options for making my dimmers easy to use. The electrician was knowledgeable and friendly and their staff (Claudia) were super-friendly. Great, great job! I've already recommended them to relatives.

From start to finish, things went very well. Claudia took my initial phone call and Cook came out for a free estimate. In interviewing potential contractors for this job, I learned that all estimates aren't free. I decided to use this company because of the knowledge Cook demonstrated when he came out and he stated that his company specializes in working in older houses. Cook and all of the staff who worked with him were polite, efficient, and knowledgeable. I trusted them with my home when I could not be there. Thanks Meyer Electrical!

I contacted Meyer around 8:15 in the morning regarding a breaker not functioning for an AC unit. Claudia was very astute to deal with. She informed me that she would call her job foreman to find out if it was possible to fit me in that same day. She called me back within 15 minutes to inform me that their morning was fully booked but she would call me again around lunch time to let me know, and she did. Cook, who is a very pleasant and knowledgeable guy to deal with, came out around noon, showed me what the trouble was, and advised me on what I needed to do, which was not electrical. I was incredibly pleased with the prompt service, the attention to keeping in contact, and the results. Almost every comment I see in the electrical section says electrical services cost too much. However it's a skilled trade, all good electricians are expensive. It's just nice to get my money's worth!

They were so scared and careful. It was all pressed glass, and they gently put it down on towels. They have worked for us, since we bought the house, and they know it well. They are very neat and professional. I feel that they are very nice people that really do care. You pay for what you get with them.

They sent two men to do the work. The quality was great and the work was done quickly. They cleaned up after themselves. I think they were well worth the price. I would recommend them to others.

Cook was very nice, on time, and was nice with my kids. He worked quickly and (it seemed, like I would know) with great skill. He instilled confidence. He explained everything he was doing. I appreciate his effort and feel safer for it.

Great experience. Claudia was very helpful and let me know the approximate itinerary for when someone would come out to evaluate what was needed, when an estimate would be ready and when somebody could come out to perform the work. I greatly appreciated having that information. Cook came out to evaluate what was needed and was very informative and helpful. Pete came to install the outlet and took the time to explain what he was doing and answer all of my questions and thoroughly cleaned up after he was finished. They were all very professional, helpful, and informative. I hired them for their professionalism, speed, and expertise and they definitely delivered.

Estimate is really high. I was shocked. Came out when they said they would. Took pictures and made sketches. No problems. I haven't made a decision yet on who I am going to use.

Cook was VERY helpful and patient in going through what would be involved in bringing our place up to date. Would've gone with him for sure, except that our time frame changed.

I recommend them highly. Very timely, very cooperative. Got the work done very quickly. They seemed reasonable in price.

I made an appointment with Meyer Electric a week in advance to do some electrical work on a property I own. After driving to the property where the work was to be done, and waiting 15 minutes past the appointment time, I called the office. The customer service person told me I was definitely on the schedule and she would call me back if the technician was not on his way. She called back and said - sorry, the guy is delayed and can't make it anytime today. Basically, too bad. I understand things can come up. What I don't understand is why any company doesn't have the common courtesy to call you upfront and say they aren't going to make it. I could have saved an hour of the two I wasted if they would have just had the courtesy to call. Needless to say, I won't call them back and would caution against anyone else calling them, unless you want your time wasted.