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MCI

Phone Service - Landline

Reviews

1.52 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
50%
1
50%


Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
3.0
responsiveness
2.0
punctuality
1.0
Showing 1-2 of 2 reviews

Dirk C.
06/2014
2.0
landline phone service
  + -1 more
Phone call after phone call with no success. Finally one individual seemed to have it figured out. They still cannot get the final bill resolved. How have they stayed in business with the horrible back room inefficiencies?
Description of Work: Was trying to transition from MCI to Xfinity and these guys wouldn't make it happen

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
3.0
responsiveness
2.0
punctuality
1.0


DWIGHT Y.
06/2002
1.0
landline phone service
  + -1 more
I RECEIVED A LONG DISTANCE TELEPHONE BILL FROM THEM FOR A MINIMUM USAGE FEE. THE TELEPHONE NUMBER THEY LISTED THE SERVICE FOR WAS A PHONE NUMBER I HAD 2 YEARS AGO AND WHICH IS NO LONGER IN USE. THEY HAD MY CURRENT ADDRESS. AFTER WAITING ON HOLD, I WAS ISSUED A REFUND AND THE SERVICE WAS DISCONTINUED. THE REPRESENTATIVE I SPOKE WITH, JUDY, WAS EXTREMELY POLITE, BUT I WAS APPALLED THAT THEY WOULD TRY TO BILL ME FOR SERVICE ON A NO LONGER EXISTENT PHONE LINE. I GUESS IT SHOWS THEY WILL DO ANYTHING TO GET A LITTLE MONEY FROM THE CONSUMER.
Description of Work: LONG DISTANCE TELEPHONE SERVICE

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
3.0


    Contact information

    unknown, Chicago, IL 60647

    WWW.MCI.COM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Phone Service - Landline

    FAQ

    MCI is currently rated 1.5 overall out of 5.
    No, MCI does not offer free project estimates.
    No, MCI does not offer eco-friendly accreditations.
    No, MCI does not offer a senior discount.
    No, MCI does not offer emergency services.
    No, MCI does not offer warranties.

    Contact information

    unknown, Chicago, IL 60647

    WWW.MCI.COM