About us
Business highlights
59 years of trusted experience
Emergency Services Offered
Services we offer
Amenities
Free Estimates
YesWarranties
YesSenior Discount
10%
Emergency Services
YesAccepted payment methods
Reviews
4.545 Reviews
Showing 26-45 of 45 reviews
Joe G.
01/2017
sewer cleaning
 + -1 more......
Description of Work: ....
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Yes, I recommend this pro
$6,000
Jennifer F.
11/2016
plumbing
 + -1 moreunknown
Description of Work: .
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
carlos M.
08/2015
drain pipe, plumbing
 + 0 more.
Description of Work: .
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$9,000
Tanya M.
08/2014
basement waterproofing, plumbing
 + 0 moreunknown
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Yes, I recommend this pro
luis M.
07/2012
drain pipe
 + -1 moreI would recommend them.
Description of Work: Madden Sewerage & Drainage routed out a sewer.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$150
Kerry A.
09/2011
drain pipe, plumbing, sewer cleaning
 + 1 moreThe contact person was Shaun Madden, and he spent an hour talking with me, and I was very impressed with that. He came up with creative ideas on how to solve my water problems. I was also impressed with him getting back with me and actually coming out to give me the estimate because I had a 50% show rate with some other companies that I contacted. I would consider using them again in the future.
Description of Work: We got an estimate from Madden Sewage & Drainage to install a backflow valve sewer flood control system. They also gave us an estimate to connect another drain to the system.
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Yes, I recommend this pro
Krystin I.
08/2011
basement waterproofing, plumbing, sewer cleaning
 + 1 moreExcellent. Could not have gone better.
Description of Work: Excellent from start to finish. Background: After a flood in our basement cost us more than $3,000 in damages, my husband and I decided to pursue flood control in our newly purchased home. Since my husband works during the day, I was charged with fielding estimates from over five plumbers/sewer specialists. Keep in mind that I'm a pregnant blond woman, with a house in the Gold Coast (most contractors see dollar signs posted on my forehead). Although I may appear to be oblivious when it comes to construction and plumbing matters, I never tell any of the guys giving me estimates that I've managed construction projects in NYC with budgets topping $300 million for some of the wealthiest people in the world... (This is how I weed out the dishonest creeps.) Estimates from other companies that ranged from $8k - $35k (the latter from a dishonest creep). Shawn Madden came to my house for the estimate (his father started the company many years back, and you can tell that he takes pride in his family business, and is a genuine, nice guy). Unlike the other plumbers/contractors, he looked into everything; he looked at both of my neighbors' yards to determine if they had flood control, he looked at and into our drains, our sump pump, our catch basin, and even into the sewer line running into the street. He suggested installing a flood control system, and also lowering the drain near our basement back door a few inches for extra protection. He gave me an estimate on the spot of $6500 for the flood control, and $1800 for the drain work (they modified three drains). Overall, Madden's suggestions seemed the most sound. In addition, if you're like me, and you have intuition about people, good people, that is, you go with the person who seems the most honest. That was Shawn Madden, hands down. Madden was able to start our job ASAP. The entire process took a few days, and each day, the crew showed up on time, and worked hard. Each and every person who worked for us on Madden's team was kind, professional, and kept the work areas spotless each time they left for the day. Another big plus for me was that none of the workers smoked, so I didn't have to fumigate the area once they left. The job was finished on time, before any further rain storms had a chance to ruin our basement again. The price was exactly what Shawn quoted me to begin with, and there were no surprises along the way. Best of all, as many of you know, Chicago just experienced record rainfall this past month, and my basement is bone-dry! Finally, to top it all off, Shawn was able to get the City to resolve the pipe problem in the street, at the City's cost (one of the contractors told me that this would be impossible to do, and would cost me about $15,000), but Madden got the job done with no cost to me. Take it from a well-versed New Yorker with high standards and even higher expectations: Madden Sewer is top shelf.
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Yes, I recommend this pro
$8,000
luis M.
07/2011
sewer cleaning
 + -1 moreI called for the service and they were able to schedule me quickly. They were prompt and cleaned up after the work was completed.
Description of Work: Sewer rodding
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Yes, I recommend this pro
$150
Vern B.
01/2011
plumbing
 + -1 moreI had totally blocked drains in 2 bathrooms that were oddly unrelated but occurred within a day of each other. The guys from Madden were able to get to my place within 2 hours of my call and were able to resolve the issues in 25 minutes. Not only did they fix what I had asked them to but also pointed out some other problems with 2 slow leaking cracks that I had not seen (they were behind a pedestal and were draining into the floor grrrrrrr) and explained how best to fix them. I will be using these guys again.
Description of Work: Clearing of 3 blocked drains
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Yes, I recommend this pro
$125
JEFFREY M.
01/2011
plumbing, sewer cleaning
 + 0 moreThey were excellent and we were very happy with the results. The prices were very reasonable as well.
Description of Work: They put in a clean out and routed out a sewer line.
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Yes, I recommend this pro
$3,000
jason G.
01/2011
plumbing, sewer cleaning
 + 0 moreSimple clean removal and installation.
Description of Work: Dug out and redid catch basin in 9 unit condo
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Yes, I recommend this pro
$4,300
CARY O.
09/2010
sewer cleaning
 + -1 moreThey were good.
Description of Work: They did some sewer camera work as well as sewer rodding.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$600
Richard L.
05/2010
plumbing, sewer cleaning
 + 0 moreThe problem was not an easy problem to solve since there was no obvious source of odor. We started with basic solutions, i.e., cleaning pits and pumps, checking visible lines for cracks, filling traps, etc. When that did not solve the problem, we scoped the lines and found cracks in old sewer lines beneath the floor. We went through two rounds of scoping and replacing pipe. After the second round, we eliminated the odor. Madden did a good job patching the slab and left the site clean and free of debris. I thought that the work was a little expensive, but they did ultimately solve the problem which was more important to us than getting the cheapest price.
Description of Work: Madden was brought in to address a persistent sewer odor in a basement directly beneath commercial space. As a new owner of the building, it was important to us that the problem was eliminated quickly so that it would demonstrate our commitment to the tenants and give them a good first impression of our management style.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$5,500
Chris B.
11/2006
sewer cleaning
 + -1 moreThe job performed was adequate although the service person was somewhat rude and didn't clean up the work area after he completed the job.
Description of Work: Rodded the main sewer line and put a camera through it to trouble shoot.
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$400
ALLISON F.
10/2006
plumbing
 + -1 moreThese guys are experts. This drain situation was somewhat of a mystery, left over from a rehab, who knows how many decades ago. They figured it out, made a nice mess, and completely cleaned it up all in one day.
Description of Work: They did an excavate basement drain, removed a defective drain and replaced, rod out line and camera line to insure it was working properly, and backfilled and haul away all debris.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$1,400
STACIA S.
10/2005
sewer cleaning
 + -1 moreKEVIN WAS GREAT, MADE A VIDEO TAPE OF THE CAMERA INSPECTION OF THE SEWER LINE; MARKED 4 PLACES FOR REPAIRS AND GAVE US AN ESTIMATE THE NEXT DAY. VERY HELPFUL IN EXPLAINING THE PROBLEMS TO EVERYONE WATCHING.
Description of Work: PRE-CLOSING SEWER CAMERA INSPECTION AND ESTIMATE.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$175
DIANN N.
12/2004
sewer cleaning
 + -1 moreON TIME AND COMPETITIVE. GOOD WORK.
Description of Work: I HAD MADDEN CLEAN THE CATCH BASIN AT TWO DIFFERENT PROPERTIES AND INSTALL A NEW DOWNSPOUT PIPE IN THE BASEMENT OF ONE PROPERTY (ENTAILED DIGGING UP THE FLOOR AND PUTTING IN A NEW ELBOW). COMPARED TO TWO OTHER BIDS, THEY WERE COMPETITIVE AND NEGOTIATED THEIR PRICE TO MATCH ONE OF THE OTHER BIDS. THEY WERE RELIABLE AND SHOWED UP WHEN THEY SAID THEY WOULD SHOW UP. I SPOKE DIRECTLY TO THE ESTIMATOR/OWNER TO SCHEDULE THE JOB AND FEEL A GOOD COMFORT LEVEL WITH THIS COMPANY.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$2,000
ALICE B.
05/2004
sewer cleaning
 + -1 moreI CALLED THEM FOR SEWER SERVICE ON A SUNDAY. THEY ADVERTISE 24-7 SERVICE, AND THEY NEVER CALLED ME BACK.
Description of Work: I CALLED THEM FOR EMERGENCY SERVICE.
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| responsiveness |
ANN C.
01/2004
sewer cleaning
 + -1 moreCLAIMED THEY CALLED TO CANCEL ONE APPOINTMENT DUE TO INCLEMENT WEATHER (NO RECORD OF ANY SUCH CALL ON CALLER ID); THEN CANCELLED RESCHEDULED APPOINTMENT. TREMENDOUSLY UNPROFESSIONAL, DOESN'T RETURN PHONE CALLS AND WOULD NOT RECOMMEND EVEN IN THE CASE OF A DIRE EMERGENCY. ALTHOUGH POLITE ON THE PHONE, ZERO DELIVERY IN SERVICES.
Description of Work: MADE SEVERAL APPOINTMENTS WITH MADDEN FOR A SEWAGE BACK-UP PROBLEM, ONLY ONE OF WHICH THEY SHOWED UP FOR.
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$500
CLAUDIA K.
07/2003
sewer cleaning
 + -1 moreTHIS GROUP ONLY WANTS TO SELL FLOOD CONTROL PRODUCTS, THEY ARE NOT ACTUALLY INTERESTED IN FIXING YOUR CLOGGED DRAINS. THE PERSON WOULD NOT TAKE A CHECK AND SPENT HIS TIME ON A CELL PHONE TELLING HIS OFFICE ABOUT OTHER CUSTOMERS THAT HE REFUSED TO GO BACK TO.
Description of Work: VERY UNSATISFACTORY WORK DONE. MADE WATER DRAIN 2 TIMES AND FINALLY HAD TO CALL SOMEONE ELSE ON A SUNDAY, WHO GOT THE JOB DONE RIGHT AND FOR LESS MONEY. WAS ONLY TRYING TO SELL FLOOD CONTROL DEVICE FOR $5,000 TO 6,000.
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$300
- 1
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Contact information
4127 N WESTERN AVE, Chicago, IL 60618
http://www.maddensewer.netLicensing
Bonded
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Sewer Cleaning,
Basement Waterproofing,
Drain Pipe Installation,
Drain Cleaning,
Handyman Services
FAQ
Madden Sewage & Drainage is currently rated 4.5 overall out of 5.
Madden Sewage & Drainage accepts the following forms of payment: Check,MasterCard,Visa
Yes, Madden Sewage & Drainage offers free project estimates.
No, Madden Sewage & Drainage does not offer eco-friendly accreditations.
Yes, Madden Sewage & Drainage offers a 10% senior discount.
Yes, Madden Sewage & Drainage offers emergency services.
Yes, Madden Sewage & Drainage offers warranties.
Madden Sewage & Drainage offers the following services: Flood controls installed, overhead sewers, lift stations, clean out stations, pumps installed, sewers electric and jet rodded, underground sewer camera, free estimates, water seepages, new water service, new sewer lines, sewer lines repaired, catch basins clean repaired and rebuilt, back water valves installed, and more...
Contact information
4127 N WESTERN AVE, Chicago, IL 60618
http://www.maddensewer.net