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LUCY INTERIORS

Upholstering

About us

We are a family owned and operated business, established in 1980 by my father, Carlos Ortiz. He renamed after me, a few years after my birth. We have remained at the same location for the last 19 years, and after his passing in 2008, I took over and continued his long tradition of custom made re-upholstery.

Business highlights

45 years of trusted experience

Services we offer

Furniture upholstery including but not limited to sofas, loveseats, chairs, sectionals, dining room seats, ottomans, chaise lounge, bench's, custom made headboards, custom made pillows, bed skirts, duvets, pillow cases, outdoor cushions, slipcovers for all types of furniture, limited refinishing services. We also re-stuff cushions, change furniture styles if needed, accent with nailheads, and Scotchgaurd.

Amenities

Free Estimates
Yes


Accepted payment methods

Check

Reviews

1.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%


Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Showing 1-1 of 1 reviews

Elizabeth H.
04/2013
1.0
upholstery
  + -1 more
It has been a horrible experience. I have not paid one cent so far but as far as I am concerned, my cabinet has been stolen and I would like it back.
Description of Work: Lucy took a cabinet from me 8 months ago that I wanted to have refinished. She told me it would be delivered back to me in two weeks. I have not seen the cabinet since then. She never returns my calls. She does not offer any explanation of why she has not returned the cabinet. I cannot get her to answer the phone or return a call, text or email. I am disgusted with her unprofessionalism. I would not recommend her to anyone at all. I am going to go to small claims court over my cabinet. I want the cabinet back. It had been in my family for a long time and I cannot believe anyone would be so awful and dishonest.

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


    Contact information

    3824 W MONTROSE AVE, Chicago, IL 60618


    Service hours

    Sunday:
    Closed
    Monday:
    8:30 AM - 5:00 PM
    Tuesday:
    8:30 AM - 5:00 PM
    Wednesday:
    8:30 AM - 5:00 PM
    Thursday:
    8:30 AM - 5:00 PM
    Friday:
    8:30 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Upholstering

    FAQ

    LUCY INTERIORS is currently rated 1 overall out of 5.

    Sunday: Closed

    Monday: 8:30 AM - 5:00 PM

    Tuesday: 8:30 AM - 5:00 PM

    Wednesday: 8:30 AM - 5:00 PM

    Thursday: 8:30 AM - 5:00 PM

    Friday: 8:30 AM - 5:00 PM

    Saturday: Closed

    LUCY INTERIORS accepts the following forms of payment: Check
    Yes, LUCY INTERIORS offers free project estimates.
    No, LUCY INTERIORS does not offer eco-friendly accreditations.
    No, LUCY INTERIORS does not offer a senior discount.
    No, LUCY INTERIORS does not offer emergency services.
    No, LUCY INTERIORS does not offer warranties.
    LUCY INTERIORS offers the following services: Furniture upholstery including but not limited to sofas, loveseats, chairs, sectionals, dining room seats, ottomans, chaise lounge, bench's, custom made headboards, custom made pillows, bed skirts, duvets, pillow cases, outdoor cushions, slipcovers for all types of furniture, limited refinishing services. We also re-stuff cushions, change furniture styles if needed, accent with nailheads, and Scotchgaurd.

    Contact information

    3824 W MONTROSE AVE, Chicago, IL 60618


    Service hours

    Sunday:
    Closed
    Monday:
    8:30 AM - 5:00 PM
    Tuesday:
    8:30 AM - 5:00 PM
    Wednesday:
    8:30 AM - 5:00 PM
    Thursday:
    8:30 AM - 5:00 PM
    Friday:
    8:30 AM - 5:00 PM
    Saturday:
    Closed