Lindholm Roofing Inc

This company did beautiful work. They cleaned everything up very well when they were finished. They also did a great job installing new gutters. Because of weather, it took longer to begin the job than we would have liked, but otherwise everything went without a hitch.

The estimator came to our home within 3 days of our call - so that was great. However when he arrived, he did not have a ladder long enough to reach our roof (our house is a 3-story house so it's not shockingly tall...). He made no effort to get a taller ladder out to our home and said it would be several weeks before someone could get out to our home with a ladder tall enough to reach our roof. He even suggested we were better off calling someone else. How does a roofer not travel with a ladder tall enough to get up on a typical roof? Or, if roof and ladder height are an issue, how does the person who answers the phone for Lindholm not get the right information from the prospective customer so that they dispatch the right people with the right equipment? Very, very frustrating.

The roof was installed July 9th, but they never repaired the downspout. I have called twice, and they still have not come. They left nails on the ground that were not picked up, and I keep finding more.

I am a repeat customer and got excellent service. An estimator came out withing a day, of my first call. I had an estimate two days later and the work was done promptly, thus avoiding the leak into my dining room.

Mike came out for estimate and we talked about possible solutions. He explained the type of covers there were and that the dryer exhaust would not be able to have mesh due to lint build up. Told me they would be there within 2 weeks. I did have to call after 2 1/2 weeks and Mike called right back. He got the vents and the guys installed 2 days later. The workers were friendly and the job looks good from the ground. They cleared the birds nest and the bees that were nesting in the broken vents too!

It was difficult to schedule a time. After we had made the down payment it took about three weeks for them to come and fix the gutter. They did not communicate about timing. The work was done well, however, we were waiting to ensure there were no leaks after it rained and the company was less than accommodating. They left rude messages despite us explaining the situation and ensuring payment.

We actually called Lindholm the beginning of February even though we were aware the weather would not permit the work to be done at that time. A representative was out 2 days after our call. After the contract was signed it was agreed the work would be done as soon as the weather permitted. They were to call and make arrangements to come out. The only complaint I would have is they did not call. The workers just showed up on Monday morning. Luckily we were home. The work was completed in one day and the workers were professional and courteous.

The work was rescheduled twice and both times no crew showed up at the time that we were told. No one showed up at all. In the end they never came to do the work or called to tell us they were unable to do it or why they did not want our business. I even wrote Mr. Lindholm a letter stating my disappointment in his poor business ways and never received a response.

On the scheduled day, the crew arrived on time, worked diligently to complete the job and did an excellent job of cleaning up afterward. They completed the job in one day.

Work seems to have been done correctly. It took a bit of time to get a quote, and then I delayed in calling them. Eventually we did connect, and I faxed them the authorization. Then I didn't hear for a couple of weeks, and called them. I was told that I would be on the schedule in a couple of weeks. Then I didn't hear anything until suddenly there were guys on the roof. A bit disconcerting to wake from sleep and hear that, let me tell you. But this was a quick job, and I suspect the crew was just told to fit it in at the end of the day when they had a chance. It was done in about an hour. Received a follow-up call the next day to see if work was satisfactory. I would have liked some advance notice, and confirmation that they were going to do the job. Also, the old gutter matched the rest of the siding and trim. No one pointed out that the replacement would just be plain metal, or that there might be other options. They missed a chance there, I think.

Company sent a generic estimate that did not pertain to my job at all. I don't believe they ever sent an estimator out to look at the job. At least, an estimator never contacted or met with me, even after I specifically asked for someone to come out, since my gutter job was not straight-forward and would involve a few complications. This Company may just be "fishing," i.e., sending out mass mailings to any prospective customers, hoping someone will bite. It might be best to avoid companies that do this, especially if your job requires any sort of individual attention.

At first, we were worried that we had some leaking from the roof. Because of the location, and because we had gutters put in recently, that company came out and said that the water was likely coming from somewhere up on the roof, into and down the insulation, and collecting where the roof met the wall. John Norman came out and did an inspection, and discovered that our insulation was double coated with foil, and that the water we were seeing was most likely because of moisture condensation and poor venting in the attic space. Though we do have two standing unpowered vents, there is no other venting, and the insulation is quite old. He was honest, concerned and carefully inspected a job he did previously. I would hire him to do our garage roof, which has a third layer of shingle.

Doug Brown was terrific. I got a very detailed estimate, which he happily and patiently reviewed with me over the phone. He recommended changing the scope of work, so I would spend the same money but have a job under warranty. My job was delayed during our summer heat wave, but I received courtesy calls and kept informed about scheduling. No deposit was necessary, you pay 100% after work is done. I recommend highly.

A contractor for another project noticed a discoloration on the ceiling of our home (built 2003) and said we had a leak. I contacted Lindholm Roofing; Tom came out very quickly. He climbed into the attic and inspected everything. He said we didnt have a leak; he reassured us that we had good insulation and ventilation. If we ever do need a new roof, we will definitely use Lindholm Roofing.

WE HAD LINDHOLM DO OUR GUTTERS WHEN WE FIRST BOUGHT THE HOUSE SINCE THEY HAD DONE THE ROOF ON THE HOUSE A COUPLE YEARS PRIOR. THE SERVICE WAS OK FOR THE GUTTERS. WHEN WE NEEDED TO PUT NEW SIDING ON THE HOUSE, WE CALLED THEM AND AFTER REPEATED INQUIRIES, THEY FINALLY SENT A REPRESENTATIVE OUT. MIKE WAS SOMEWHAT ARROGANT AND SEEMED LIKE HE WAS DOING US A HUGE FAVOR BY GIVING US A QUOTE ON SIDING. HE WAS SUPPOSED TO DROP OFF SAMPLES (NOT SURE WHY HE DIDNT BRING THEM WITH HIM TO BEGIN WITH) BUT NEVER DID. WE CALLED A FEW TIMES TO REQUEST AND NEVER RECEIVED SAMPLES. WE ALSO HAD QUESTIONS ON THE QUOTE AND IT WAS IMPOSSIBLE TO GET A RETURN CALL TO ANSWER THE QUESTIONS. SINCE THEY HAD DONE THE OTHER WORK ON OUR HOUSE, WE WANTED TO STAY WITH THEM FOR THE SIDING, BUT WE SHOULD NOT HAVE TO TRY SO HARD TO GET THEM TO LET US GIVE THEM BUSINESS. WE FINALLY HAVE GIVEN UP SINCE THEY PRETTY MUCH ARE REFUSING TO PROVIDE SERVICE TO US.

THIS WAS A SMALL JOB AND IT WAS TOUGH TO FIND SOMEONE INTERESTED IN DOING IT. LINDHOLM WAS PROFESSIONAL AND TIMELY IN COMING OUT TO PROVIDE AN ESTIMATE. THE ESTIMATE INCLUDED REPIPING A VENT THAT HAD CAUSED THE ORIGINAL ROOF PROBLEM (SO THEY FIXED WHAT I ASKED THEM TO DO AND ALSO FIXED THE CAUSE OF THE PROBLEM). IT DID TAKE A COUPLE CALLS TO THEM TO GET THEM TO GET OVER AND DO THE WORK.

MIKE GABRIONE, THE REP, SHOWED UP ON TIME, WAS PROFESSIONAL, AND SET EVERYTHING UP FOR US. WE WERE VERY PLEASED WITH THEIR WORK. ROOFERS WILL NOT DO SMALL REPAIRS.

MIXED EXPERIENCE. WE HAD THE ROOF FIRST PUT ON ABOUT 8 YEARS AGO. ANOTHER ROOFING COMPANY HAD BOTCHED THE JOB AND LEFT OUR HOUSE WITHOUT A ROOF, AND THESE PEOPLE WERE THE ONLY ONES WE FOUND (AFTER CALLING SEVERAL OTHER FIRMS) WHO WERE WILLING TO TAKE OVER AND FINISH THE JOB BEFORE OUR HOUSE HAD WATER DAMAGE. THEY DID A GOOD JOB, AND WE WERE GRATEFUL FOR THAT. ON THE OTHER HAND, WHEN WE STARTED HAVING LEAKS A FEW YEARS LATER, IT TOOK MONTHS TO GET SOMEONE TO COME OUT AND DO THE REPAIRS. THEY DIDN'T GET THOSE DONE THE RIGHT THE FIRST TIME, AND SO HAD TO COME BACK WHEN THERE WAS FURTHER DAMAGE. I THINK PERHAPS THEIR QUALITY HAS DECREASED IN RECENT YEARS.

THE REP WAS VERY KNOWLEDGEABLE. THEY ADDRESSED ALL OF OUR QUESTIONS. WE WANTED A UNIQUE ROOFING, AND THEY WORKED WITH US TO OBTAIN THE RIGHT PRODUCT. THEY DID A FIRST CLASS JOB. THE WORK STARTED AND FINISHED RIGHT ON TIME. THE FINISHED ROOF LOOKS GREAT.

THE QUALITY OF THE WORK AND MATERIALS WAS EXCEPTIONAL. THERE WAS A LOT OF ROOF DEBRIS IN THE ATTICS WHICH WE WERE NOT WARNED ABOUT IN ADVANCE, BUT THE WORKERS WERE VERY PROFESSIONAL AND DID A GOOD JOB AVOIDING DAMAGE TO LAWNS & GARDENS, AND CLEANING UP ON THE OUTSIDE.

THE PROJECT MANAGER, PHIL, DID THE ESTIMATE AND DID NOT COME ACROSS AS A PUSHY SALESMAN WHICH WE APPRECIATED. HIS MANNER WAS STRAIGHT FORWARD, HE RETURNED EACH PHONE CALL AND CHECKED TO SEE IF WE WERE SATISFIED AFTER THE WORK WAS COMPLETED. HE CAME IN PERSON TO CHECK ON THE INSTALLATION AT THE END OF EACH DAY ALSO. WE ARE HAPPY WITH HOW THE NEW ROOF LOOKS, BUT ONLY TIME WILL TELL ON OTHER ASPECTS. THE WATERFALL GUTTER GUARD SYSTEM WAS PUT ON BOTH THE HOUSE AND GARAGE. WE HAD TO WAIT A WEEK FOR THE GARAGE INSTALLATION TO BE FINISHED, HOWEVER, BECAUSE THEY WERE SHORT ON THE ORDER OF THE GUARD. CLEANLINESS WAS NOT SO HOT AS THE STUFF CLEANED OUT OF THE GUTTERS WAS TOSSED ALL OVER THE PLACE AND SOME OF THE PACKAGING FROM THE SHINGLES DIDNT GET PICKED UP. COURTESY MADE UP FOR THE LACK OF CLEANLINESS. THE QUALITY OF THE GUTTER GUARD SYSTEM CAN ONLY BE EVALUATED OVER TIME. ALL IN ALL, WE WERE PLEASED. THEIR PRICES WERE SIMILAR TO OTHER COMPANIES WE CHECKED WITH.

THE WORK WENT AS PLANNED WITH NO GLITCHES. A YEAR LATER, AND NO MORE LEAKS. THE ONLY ISSUE WAS THAT MANY NAILS WERE FOUND LEFT AROUND THE YARD.

THE QUALITY OF THE WORK WAS VERY SHODDY. AMONG MANY OTHER THINGS THEY DID NOT ANCHOR THE BOARDS TO THE SUBSTRATA. THEY WERE "AIR NAILED." NOT TO MENTION THE BOARDS WERE NOT SPACED CORRECTLY AND THE FLASHING WAS ALSO SUBSTANDARD. THIS DID NOT MEET INDUSTRY STANDARDS. I WAS FORTUNATE ENOUGH TO NOTICE AND HIRED THREE INDEPENDENT CONSULTANTS. AS A RESULT THE ROOF HAD TO BE REMOVED AND REDONE BY ANOTHER CONTRACTOR.. THIS CASE CONTINUES IN THE COURT'S HANDS.

I ALSO USE THERE SERVICE FOR ROOFING AND THEY DID EXCELLENT WORK AND THEIR PRICE WAS IN LINE OR BELOW OTHERS. I HAVE RECOMMENDED THEIR SERVICES TO MY NEIGHBORS.

THIS IS ONE OF THE FEW COMPANIES WE COULD FIND WHO HANDLED FLAT ROOFS.