Lindholm Roofing Inc

Roof replacement was OK, except for gap in flashing resulting in ceiling leak, which took months to fix. Chimney tuckpointing was done promptly and well. Simple gutter installation took months to complete. I needed only an 8' gutter where there was no existing gutter. First, they removed an existing gutter from the wrong location that was in good shape and replaced it. When notified of the mistake, they first insisted that the gutter had been installed in the correct location. After numerous calls over 6 months, they finally installed the gutter, which leaks. I'll live with it.

My slate roof tiles needed to be replaced, the tiles were replaced with red slate instead of the green/black tiles which were on the roof. I asked to have the tiles changed and they stated that I would have to pay additional to have this done that I should have told them to replace the tiles with the same color. Gee wizz I should have known...

We have had no problems with the work they have done and it has been a few years. They were very professional and considerate of our schedules. They were here on time every morning and were very good workers.

It was excellent. Everything that needed done was taken care of, and I don't have water in my kitchen anymore. They cleaned up when they were done and they followed up with me later.

We have been extremely disappointed by Lindholm Roofing. Specifically in the quality of service and work done. The first job to rip off a deck and redo the roof was completed on time however, it continued to leak afterward. We had another company come out and evaluate the work done and they said simply "this is a very low quality job." Specifically, they did not place any flashing up high enough to stop the leak we called them for. I called Lindholm back to do the job right and it took more than two weeks for a call back. They came out and put tar on the roof, but did not fix the flashing. No leak for one year. Now, its 2008, the leak is back. I also asked them to evaluate another leak area of the house in August 2008. They identified the chimney as the issue and fixed it for $250. When I asked them again on the first leak, the workers started to say what a poor job was done on the first roof repair and all the plywood is bad. I told them it was done by Lindholm Roofing and they stopped talking. After the bad rainstorms received by Hurriance Gustav in early September, the leaks started up again. I called Doug Brown for 3 weeks straight and he returned my call once. First to tell me how busy they are, then I kept calling and he said he'll come out to see the issue. Never did and never called back. I called again for 3rd time and he said that it's not his area and told someone to help out. I called again today and left a message with the answering service because Doug Brown said someone would call me Monday, 9/29 at the latest. No one calls. I asked Doug Brown to just be honest with me, and if they won't come out to repair this poor quality work, just tell me now so I can find someone else. He said they would come out. I strongly recommend that you do not use Lindholm Roofing. On a separate note, the house 2 doors down from me is having their entire roof done by Lindholm, so I know they are in my area everyday and could easily just call or stop by. Really poor quality. Really poor service and follow up. I will never use them again for any time of job or recommend them.

Asked for a quote. They showed up on schedule but we never saw them get on the roof. If they did and we missed then they should have discussed why they were recommending replacement of the entire roof. They said a proposal would be mailed, which we received later that week. The proposal was for a complete roof replacement. About 1/3 of our roof was only 3 years old (a domered section) so I knew that section didn't need replacement.

I found the sales pitch very pushy and "used car salesman like." They called me two days after the verbal home estimate and woke me up. Instead of letting me get off the phone, they kept talking and talking.

Work began on garage approximately two weeks after the estimate given. The rest of the work was done after about another two weeks. My problem with them was that they did not call to schedule a date to complete the work so they showed up when our block was having a sale and thus had to come back at another time. Office personnel needs to do a better job of calling people to schedule the dates when work is going to be done. Overall the work looks very nice.

Very convenient as they did the estimate on our condo's gutter from the street and later came out and performed the installation. Whereas many companies said they could not or would not do the work, they came up with an affordable solution that matched our expectations.

Tom came the day promised to give the quote. He was professional and made some suggestions as to what could have caused the water spot inside. Work was done a couple weeks after we initially discussed, but that was OK (we told Tom we were not in a rush) and we were also out of town one week. The workers left no mess.

One terrible experience. Took 3 weeks to get one day job scheduled. Used non-English speaking sub-contractors. Crew head brought out an inexperienced subordinate and left after 1/2 hour to another job. Did not caulk up around windows and did not clean up after themselves. When I called to complain, sub-contractor came out and was rude telling me what a great job they did. Called me names in Polish which I will not repeat here. Please do not use this company for any of their services. There are better more professional firms out there.

I was going to choose someone that I never heard of but decided to go with a company that I've heard advertised a lot in the Chicago area. Just by chance I checked Angie's list and the company was listed and had an overall great rating. I also checked the BBB and they were accredited and given a very good rating. I couldn't be home for the job but my son was here. He said he couldn't get over the efficient way they did their job. There were about 10 workers and they finished the job in one day. They cleaned up so well that it was hard to believe they were there until you saw the new roof. They even went over my property with a magnet to pick up loose nails. When I pulled in my driveway after work, I was thrilled with the job.

Ryan was very pleasant to work with as was the foreman. I think the only problem was expectation setting - I assumed that the entire tuckpointing job would involve grinding whereas they only did it where the mortar was crumbling. I also expected the brick faces to be completely clean of mortar, although they did come back twice to wire brush and wipe down the brick. Overall, I think they did a good enough job.

Mike went up to the roof and told me that it was covered with ice. He offered to give me an estimate for a new roof contingent upon an inspection of the roof after the ice melted. I asked him to phone me the following day to discuss roofing options, but he failed to call me. Instead, he just sent me an estimate stating he would look at the roof again. In spring, Mike phoned to ask me if I wanted to move forward on replacing the roof. I asked him why he never phoned me to discuss roofing options and he said that he misunderstood me. He stated that he would check the roof again within the next week. Several weeks later, I phoned Mike to see if hed checked the roof, but he never returned my call. The following week, I phoned Lindholm and they put me through to Mike. He promised to check the roof within a couple of days. A week later, I phoned Mike and he told me that hed checked the roof and described the problem and the repair that they could make. He claimed he had mailed me an estimate. A week later, I phoned him to find out where the estimate was. Mike stated that he would see if he could fax it to me. Three days later, no estimate. Although Lindholm is still honest, they have become unreliable. This has been a very frustrating experience. I considered talking to one of the Lindholm family, but based on another report, it appears that this bad service is commonplace at the company. Too bad because they used to be so good.

They could have told me that I needed a new roof but they were very fair and honest and told me that it just needed patched. They were great!

The only reason I didnt use them was because I had a personal referral with another company. Lindholms price was a little better, but it didnt include a new gutter, which I got from the other company.

Although the representative came our right away to give me an estimate for the job, it took a long time to get the job done once we decided to use this company. I was told the work would be done within 2 weeks of scheduling by the rep, but when I did not hear back from the company with a date when the work would be done, I called. I was told it would actually be 3-5 weeks out. I was very tempted to find another roofer, but 2 weeks had already passed and I wanted the work done. After much wrangling, I got a date certain when the work would be done, but I was told the workers could arrive anytime between 8am and 5pm--the company refused to give me a time window or to have the workers call when they were on their way. I was told because this was only a repair, the workers decide when during the day to go to a small job like this. The work was completed on the date set (approximately 5 weeks after hiring). I am still evaluating if a quality job was done.

I wish they would have found the leak before, they have been here four times. However, they are still a good company. They are professional and very responsive. I would use them again and recommend them.

They charged an extremely low price in comparison to other quotes I got. Their workmanship was of excellent quality. They hauled off the old materials and did a great job cleaning up!

I do not recall the exact price, but they were absolutely excellent. The price was close to 3000.00, which is not bad at all. They do a quality job. They are really professional. I would recommend them for any roofing job.

I thought Lindholm Roofing did a fine job on the roof. They came with double references which is always nice. The only minor thing that bothered me was that they came without calling first. But they certainly were very timely and very professional and neat, as they cleaned up everything.

This company did not complete the work, in terms of painting the fascia correctly not including the actual color, only the white primer. I am dissatisfied with the work, because I thought that all work was included and now I have to find a company to paint the fascia the correct color. The roof work was fine. The men that did the work were professional, but the estimator was not professional and I do not feel that he was honest in terms the work including painting the trim. It is an inconvenience and at a greater cost to me.

The rep who showed up was an affable sort and eagerly scrambled up onto the roof to see what the deal was. He recommended the lowest impact/price estimate to our issue. He said it should be good for 5 years or so but eventually wed have to do more major repairs. He quoted $325. I forget now exactly the timing but I do recall being surprised when the worker finally showed up (no warning). They went up to do their thing and were gone in less than 15 minutes, which made me wonder. When I received the bill it was for $25 more than estimated. I didnt make an issue of it. Six months later we got another leak in the same place. I called this guy again to OK into it. He went up the roof again, inspected their work, dug around under the shingles removing impacted leaves and such saying they were likely an issue. Said hed redo it free. after two months I hadnt heard from him. I called him again a month ago to find out what happened, left a message. Still no reply.

This small crew was superb. They came when scheduled and did an absolutely beautiful job for about half as much as another siding company that I called estimated it would cost. The job took longer than expected due to the complexity of the entry way woodwork, but they didn't charge us any more than had been estimated and it looked really good when they were done.

The guy was nice and on time, but overall, I wouldnt use them again. When the guy came for the estimate, he did not even get on the roof and decided the valleys were the problem. He replaced shingles with ones that did not come close to matching the colors on my roof and never consulted me. The leaks were still there when it rained. He came back but did not fix the problem. He told me I needed a new roof and gave me a very high quote. I tried to contact the president of the company but he didnt call me back. I ended up calling another company and they fixed everything at no charge.