LEE REDMOND RESTORATIONS

. Lee and his crew stripped and refinished the crown moulding in our 1912 home. It was original oak that had been painted over sometime in the past. They removed two coats of paint, sanded and refinished the trim to match the rest of the woodwork. It took them about 4 days to complete. The crew was very professional and cleaned up well every night when they left. They were also diligent in locking up and setting our alarm in the evenings. The only negative was that, after the estimate appointment, it took a couple weeks for Lee to get back to us with the estimate. Overall, very professional and very reasonable work. We will be calling them back to stain-match our windows this spring.

Went great. The guys who did the stripping were hard workers despite temperatures in the high 90's. (Couldn't run the AC with the windows out) They masked the surrounding walls very carefully. There were a few small marks where the stain leaked through the tape and foil, but we were planning to repaint our living room, so it wasn't a big deal. Lee and Terry were very thoughtful and helpful with choosing the new stain. The window finish is beautiful and seems to be long-lasting. So far they've survived a few rainstorms and children. I feel like they've added a lot of value to our house. The windows no longer look dilapidated. They look as perfect as they must have when our house was first built. We will definitely hire them again when we go ahead and deal with the rest of the decorative woodwork in our living and dining rooms.

I contacted Lee Redmond to refinish the exterior of our front door as the description of the way they do this work on their website was consistent with what I have read is the correct technique. I left 2 messages (10 days apart) for them to call back about providing an estimate and never heard back from them. I was disappointed as it sounds from other reviewers on Angie's List that the quality of work is good once they actually complete it. I found this to be very unprofessional and would never use them now.

This was a great experience. Lee and his crew are extremely skilled and knowledgeable and their work is of the highest quality. Before they got to work on it, our woodwork was covered with layers and layers of paint. We wanted the paint removed so that the original wood could be seen. Lee and his crew not only got rid of all the paint, they stained and varnished all the wood in such a way that it all matched. This was difficult because the wood in the bedrooms was of several different colors (it had apparently never been intended to be visible), but you would never know it now. We were especially stunned at the beauty of the oak woodwork and doors in the living and dining room that emerged from under the paint! They also did a great job of protecting the walls around the woodwork and of cleaning up the site after they were done.

Unprofessional!

The room looks fabulous. His team did a really great job. My only issue is the difficulty in getting the initial estimate and then getting the work scheduled. In today's world, reliable email and use of Word or Word compatible tools are a must. They emailed the estimate and we could not open it - even though we used three 3 different computers. It took almost four 4 weeks to get the work scheduled, etc. I think our questions could have been answered and work scheduled in a much shorter timeframe. At the end of the job, Lee came out to personally inspect the work and handle all of the final touches. He cares about his craftsmanship and reputation.

I could not have been more pleased with my experience with this company. They were an absolute delight. This company performs an old-fashioned skilled craft with old-fashioned courtesy, work ethic and customer service. The workmen were polite and friendly, very neat and clean, and took the initiative to offer suggestions to improve the quality of the job. Lee, the owner, communicated very effectively. He checked in with me every morning to answer questions and resolve issues as they came up. The work came in exactly on estimate and exactly as scheduled. The woodwork in my house is 100 years old and has suffered various mars associated with its age. Lee's company used creativity and skill in making it look the best it could. I was especially pleased with their work on the dining room windows which had suffered severe water damage, probably due to window air conditioners. I was also extremely pleased with their work on the original front door, which had some severe damage from lock removal. Lee was extremely knowledgeable about the different kinds of wood they were staining and the effect of the type of wood on the choice of stain color. The result was, I am convinced, absolutely the best my woodwork can look.

Lee and Terry arrived on time to give me an estimate. They were very professional and knowledgeable. Lee happily answered all my questions during the meeting. They also answered the detailed questions I sent them through email after I received an estimate. I received an estimate promptly, within a day or two. I did not end up choosing this company because I received a lower estimate (by a few thousand dollars) from a top-rated Angie's List company. Initially, there was also a scheduling conflict -- but they did offer to re-arrange their schedule to accommodate me. I might consider this company for future projects.

It is hard to find someone that does this kind of work anymore. We are doing one room or area a year until our whole house is done. This is a tedious process and they do it well. I have been happy every year with their service.

Great. Responsive, warm, informative and professional.