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John Baethke & Son Plumbing

Plumbing, Water Heaters, Drain Cleaning,

About us

Since 1993, John Baethke & Son Plumbing has been dedicated to serving the local community. When you need plumbing services in Chicago—whether routine maintenance, installation, or emergency repairs—you can rely on their team of highly-trained Chicago plumbers. As a family owned and operated company, they believe in honest, straightforward pricing and strive for 100% customer satisfaction, every time. If you’re not happy with the quality of their work, they’ll redo the service at absolutely no cost to you. If you’re dealing with a clogged toilet, broken water heater, or need new fixtures installed, count on John Baethke & Son Plumbing to get the job done.

Business highlights

32 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing. Water Heater.

Services we don't offer

Heating & A/C

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.4378 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
69%
4
8%
3
6%
2
7%
1
9%


Rating CategoryRating out of 5
quality
4.7
value
3.7
professionalism
4.6
responsiveness
4.8
punctuality
4.8
Showing 326-350 of 378 reviews

James V.
05/2017
5.0
plumbing, drain cleaning
  + 0 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marcia E.
12/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

JAN Y.
10/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Sharon S.
06/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Laura S.
04/2016
5.0
plumbing, home remodeling
  + 0 more
unknown
Description of Work: Repaired plumbing leak in bathroom of our rental property. Very professional. Punctual.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Christine R.
04/2016
5.0
plumbing, water heater repair, water softeners, water delivery, sewer cleaning
  + 3 more
unknown
Description of Work: Replaced water heater and installed drain pan. Excellent. Was able to complete the job same day. Very professional and cleaned up his mess.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,700

TJ C.
04/2016
4.0
plumbing
  + -1 more
unknown
Description of Work: Misc maintenance. Very professional, somewhat costly. Fixed an external spigot.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$1,000

Brian M.
02/2016
4.0
plumbing, water heater repair, water softeners, water delivery
  + 2 more
.
Description of Work: replaced water heater had to do quite a bit of repiping due to new largerheaters

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,400

Bettina H.
01/2016
4.0
plumbing, water heater repair
  + 0 more
unknown
Description of Work: Baethke is well-known and does good service. I have no complaints about that. They are, however, one of the pricier companies. Whether to use them again will depend on what is needed. For bigger items, they do offer scalable options with incremental pricing, which I like. They have many clients, which means that they may not be able to set up an appointment immediately. For example, when we needed our catch basin pumped out, they could only schedule us a week out, which did not work for us. For other things, like water heater issues, they have been responsive. So my grade is more of a B+/A- than a pure B.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Denise W.
01/2016
5.0
plumbing, water heater repair
  + 0 more
unknown
Description of Work: Water heater replacement. |I thought they were VERY expensive! They initially charged us 1,998.95 to replace our water heater. There was nothing special about the job and I told them at the time I thought that was a very high figure. |They assured me it was a competitive rate. I was really ill that day and our water heater had unexpectedly burst so I was In no condition to really shop around. I trusted them, they seemed reliable, they are a union shop so in OKed the installation. |Two days later when I was feeling better I received an email from Angie's List for a water heater installation for $795!!! I called the company and asked some questions and told them how much I had just paid for my water heater replacement. Then I called 4-5 more companies and they all said the same thing. I had paid way too much. |I called John and he did work with me to lower the price but they were not pleasant conversations. |Tom was very nice and professional, the work he did was A1. No complaints there at all. |If you look on Yelp you'll see that almost every review even the positive ones mention how expensive this company is. So if you want good work done but you don't mind paying too much for it use them.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$1,500

Deb S.
11/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gregory D.
10/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Replaced a shower valve. Very successful transaction but their prices run a little high. You can call them with confidence, and that's worth something.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Karyn O.
09/2015
4.0
plumbing, home remodeling
  + 0 more
unknown
Description of Work: Replaced 2 faucets. Cut into tile to replace bathtub faucet. Also replaced bathroom sink faucet. Only cut tile that was necessary. Very judicious to save later tile replacement cost by another vendor. Prices were definitely high but levels of professionalism and responsiveness were outstanding.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,200

John A.
08/2015
5.0
plumbing, water heater repair
  + 0 more
Very positive experience.
Description of Work: Serviced and flushed hot water heater, identified source of annoying rattle (recirculation pump) and showed me how to eliminate the issue with a simple adjustment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Shannon G.
08/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Fred K.
07/2015
1.0
plumbing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
$300

Response from John Baethke & Son Plumbing
I saw this review and called [removed member's name] right away. We talked for a little while and we agreed to talk again after I could have a chance to speak to my plumber to get his perspective as well. I did call [removed member's name] back and it seems we didn't communicate very well on what kinds of options were available to him and he ended up doing only a portion of the work he wanted done originally. [removed member's name] has been a customer for nearly 20 years and my hope is that after our discussion we will enjoy many more years of helping him and his family.

David B.
07/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Pamela D.
06/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: They put in a new seal. Considering what was needed, it just seemed pricey to us but they provide GREAT service.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

David C.
06/2015
5.0
plumbing, drain cleaning
  + 0 more
unknown
Description of Work: They cleaned out my drains. they were very late but always kept me informed by calling regularly to keep me posted. |the technician was very well mannered and knowledgable. |I have had no

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$450

Peter W.
05/2015
5.0
plumbing, drain cleaning
  + 0 more
unknown
Description of Work: They cleared heavily clogged urinal drain lines and replaced leaking 2" copper drain pipes and fittings. They were on time, professional and all work was done expertly. I will definitely call them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Vicky P.
05/2015
5.0
plumbing, sewer cleaning, drain cleaning
  + 1 more
unknown
Description of Work: Clogged main pipe backed up into laundry tub (also clogged). Cleared clogs and had to clean grease trap. Came back a few days later to finish sewer work. I've used them before and trust them completely.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Jill K.
02/2015
1.0
plumbing, sewer cleaning
  + 0 more
.
Description of Work: .

Rating CategoryRating out of 5
professionalism
1.0


Response from John Baethke & Son Plumbing
Just read what she wrote. We arrived to a home with frozen water lines. She had a friend put an electric heater in her vault outside to thaw her main line in the past. We don't do that kind of work, that can be very unsafe. We use machines designed to heat and thaw pipes on the interior. Our price quoted included possible repairs should the pipes have burst as well as gaining access to those lines. Our plumber Cormac tried to explain this but she was very upset her friend was not available and that it wouldn't be free. Cormac called me "John Baethke, owner" and shared with me that she was upset. We waived our service call fee for her so she could feel better about not having any expense. She was still very upset and unfortunately I couldn't do much more than not charge Anything, which is what we did.

Patty H.
12/2014
1.0
plumbing
  + -1 more
unknown
Description of Work: Had a plumbing emergency on the Sunday of Thanksgiving weekend. Their info stated they handled 24 hr. emergency service. Called to get estimate and see what time they could come over. The woman that answered the phone said she would get in touch with whoever and he would get back to us ASAP. Never heard another word.
Rating CategoryRating out of 5

Response from John Baethke & Son Plumbing
We are 24 hours and our plumbers are regularly out to all hours. We do however have a limited number of plumbers working evenings so that we can also have plumbers during normal business hours as well. We will always respond an when we don't have someone available to come out we also do refer to the Plumbing Council. I am sorry that we did not have a plumber available for her, it seems that maybe there was no others available either.

Kevin K.
10/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Alexandra W.
10/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: I had a toilet that kept running and had had someone out earlier to fix it, and they said they had, but by the time I got home, it was doing it again. John baethke and son came in fixed, and thankfully while he was writing up the ticket, the toilet started running again. He stuck with it and fixed correctly. Thanks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Contact information

3511 N Cicero Ave, Chicago, IL 60641

http://www.emergencyplumberchicagoil.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Sewer Cleaning,
Heating and Air Conditioning,
Wells and Pumps,
Kitchen and Bath Remodeling,
Natural Gas Lines,
Water Filtration and Softening,
Appliance Repair,
Water Coolers,
Air Duct Cleaning

FAQ

John Baethke & Son Plumbing is currently rated 4.4 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

John Baethke & Son Plumbing accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, John Baethke & Son Plumbing does not offer free project estimates.
Yes, John Baethke & Son Plumbing offers eco-friendly accreditations.
No, John Baethke & Son Plumbing does not offer a senior discount.
Yes, John Baethke & Son Plumbing offers emergency services.
Yes, John Baethke & Son Plumbing offers warranties.
John Baethke & Son Plumbing offers the following services: Plumbing. Water Heater.
Heating & A/C

Contact information

3511 N Cicero Ave, Chicago, IL 60641

http://www.emergencyplumberchicagoil.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day