J L CONTRACTOR SERVICES

Jack was very helpful in determining the cause of water issues that we had with our roof and masonry. We worked with Jack and an architect to assess the problem and deteremined the best coarse of action. The work took a little longer than expected, but Jack kept us informed as we moved along. There were some additional costs along with way, but Jack was good at explaining the necessary replacements and the costs associated and tried to provide alternatives if they were available. The only issue was a broken window and a few chips out of a stone ledge which Jack was willing to cover the costs for repair.

They accurately diagnose and fix problems. Their work is meticulous and exacting. I use them exclusively for roofing issues.

They were excellent and we would use them again.

This is the second time we have used this contractor and we continue to be very pleased. They are responsive, communicate well and show up when they say they are going to be here. I would definitely recommend them.

After bad series of storms in the spring we experienced leaking around the windows of our second story. Building is a brick two-flat. Had 4 different vendors come out and assess the situation. It was determined that the parapet wall was in bad shape and would need to be rebuilt. Received 4 different quotes for the work. JL was neither the highest nor the lowest in terms of price, but in line with a couple others. I am a strong believer that in most cases you do get what you pay for, so I am not adverse to going with a higher bid if I feel more comfortable with the vendor. Jack at J L Contractors came out to do the estimate. I felt he had a good approach, seemed knowledgeable and presented reasonable options. Detailed proposal with contingency and optional work listed clearly. Answered all questions straightforward and did not come across as being pushy or trying to upsell anything. Once we decided to start the work, the crew was very professional, on-time and took care cleaning up. At one point after some brick was revealed, it was determined that the brick could not be re-used due to improper repairs done on it previously and new brick was the only option. Jack brought this to my attention and even offered to eat the cost since it was not in the original proposal. I did not feel that it was the contractors fault, since that could not be seen until the brick was removed, so we felt he should not be responsible for the extra cost. We appreciated that he offered to cover the costs. They did an excellent job at matching the brick color and mortar with the original facade. The job took a little longer to finish due to bad weather, but not through any fault of scheduling. In the end, we were very pleased with the work. After inspecting, there were a couple issues which I brought up with Jack and the crew was back out to fix within a day or so. Throughout the whole project, communication was very good with Jack. As an added nod to the crew doing the work, once the work was done and the brick needed to be powerwashed, they not only cleaned the brick, but also the concrete stairs and railing which had some discoloration due to moisture over the years. This was without being asked to do so, and I thought that showed a level of conscientiousness and professionalism that is sometimes absent in today's world. Very refreshing. In the end we are very happy with our decision to go with Jack and JL Contractors and would certainly recommend to others.

Work was done promptly and work was excellent. Communications with owner was sporadic; did not know when concrete man was coming, so therefore I was not there when he arrived.

Overall the project went well. Jack was great about staying in contact (email works best) and keeping me updated before/during. Note they are a small crew so if your project isn't urgent you may have to wait...I waited about 6 weeks from signing contract. Only reason I didn't give an "A" was that some of the masonry and roof removal work was messy and debris got all over my lawn/landscaping. This was after specifically asking them to cover with plastic or whatever to catch debris. I'll be picking gravel out of my lawn for the next few years. They do clean up and sweep well on sidewalks, etc....but care needs to be taken to prevent debris/mortar from falling into landscaped areas. So far the roof and brickwork looks good and I'll be calling them back in the future for additional tuckpointing work.

I know that this was a very busy time for all roofing and gutter contractors because of the heavy rain and flooding the week prior to my contact. I was able to get an initial estimate quickly, but needed some adjustments that took longer than I would have liked. Once a contract was signed the work was done quickly but the cement didn not hold and connections were leaking in spots probably because the extensions were moved to add rubberized extensions. All in all, the job is what I wanted and just needs some tweeks in spots and new cement. This company put in my roof and gutters as well as a new chimney and I have been pleased with the work.

They were very professional, finished on time and left a clean worksite. Everything looks great. Excellent experience.

The work was done on time and finished just about on schedule. Bad weather delayed the project. On work days, I made sure no one parked near the porch to keep the area clear. Workers were helpful and at the end of each day cleaned the work site, which made it easy for people to park their cars at night. I was totally pleased by the work and the responsiveness of the company. For example one day I mentioned to Chris, the foreman, that a few years ago I patched the old siding at the roof line in order to close a hole created by squirrels that burrowed in. Chris suggested adding aluminum trim to prevent this from ever happening again. An excellent suggestion! It gets better, the added work was done at no additional fee. If you need siding, hire these people. You will not be disappointed.

I was completely satisfied. The workmanship was excellent and their responsiveness was professional

This was a good example of a contractor/crew knowing their trade and working with other contractors needed for the total job. It was Jack's suggestion to check the 3 downspouts that ran from the roof to a buried tile run-off line before proceeding with any concrete repair. I did so and a plumbing contractor found that he was correct. It resulted in replacing a section of the drain that was cracked and uneven. Now the work required the coordination of a plumbing contractor to lay the new drain line under the planned concrete walkway. The total work was accomplished over a few weeks of weeks and the work progressed smoothly even though everyone worked during the hottest week of the summer weather. J.L. Contractor Services provided quality services with a superb crew. I would hire them again..

-- Jack does estimates and customer management. He arrived on time to do the estimate. We walked the property together and discussed how he would solve our roofing issues when installing the new roof. His answers were very thorough and took his time explaining his approach and its importance. Jack provided a written quote before leaving. -- His crew arrived on time when scheduled and worked efficiently. They cleaned the area after each day's work. The crew was courteous to my wife and infants. -- The project took two days. -- About a week after the project, Jack called to ask if I had any questions or comments. (How many contractors take the time to provide this aspect of customer service!?!) I had no questions and was very pleased with his work.

The work started on schedule, Jack handled all the permits and made sure that we did not pay extra fees for scaffolding protection than was necessary. His group of employees were always very hardworking and focused on the job. They cleaned up after themselves daily and at the end. They had to replace some broken bricks and were able to match the color perfectly. The whole experience was pain free and worry free! We will definitely use them again if needed, and DEFINITLEY recommend them to everyone else. Very honest organization, and I trusted them completely.

Excellent. The entire project including demolition, construction of masonry walls,(including time for the mortar to set) building of step forms, pouring the concrete and installing the steel braces took a total of 10 days.

I was very pleased with their work. They were clean and neat. They cleaned up after themselves and took care not to damage shrubbery. Although they were very busy they were able to work me in a few days prior to the scheduled date. They followed up with me and I found them to be professional and knowledgeable in their field.

He did an outstanding job. He was prompt, he was able to do everything that we wanted him to do, and was courteous. He was careful and cleaned up immaculately. His workers were all nice and professional. The work turned out very well. I give him an A++++ rating.

They answered my email right away and sent someone out the next day. He said that he would send me a proposal and he did. I sent the check and they started the next day, even though they hadn't got the check yet. The work was excellent and he had one person helping him one day. He cleaned up very nicely. The work was excellent, I have nothing to complain about.

They were professional and completed the work on-time as contracted. They did great masonry work for us as well. We continue to use this reliable and competitive contractor.

This crew has to be the best in the city. They work best with emails as they inspected the roof by the next day after I sent an email, if not the same day. They were done in two days and did a magnificent job at clean-up. My neighbor even commented on how the crew took care not to disturb her flowers. The new chimneys appear to be great craft work. The proposal was a flat price with a contract that stated any replaced sheathing would be covered by the price quote. Any possible change in plans or costs (such as the chimneys in my case) will be affirmed by an immediate on-site call.

I have used Jack’s services twice. I feel badly that I put off writing this review for so long, by my crazy life got in the way. Jack came out the day I called because of I leak I thought was fixed. He spent at least 2 ½ hours looking for the problem. He even located the source of the basement leak which several others had not been able to identify. He worked with me to find best windows for price. His workmen were prompt, friendly and helpful. They waited for my neighbor to open the gate to finish the last bit of siding repair so I won’t need to take another day off. I am so happy to have found them.

Jack was very responsive from the begining. We are a small condo association and he was very patient with the time it took forthe association to meet and decide on a contrator to do the work. His proposal was extremely detailed with clear explainations or the work he was going to do. His crew was on time every day, did the work efficiently, and left the jobsite as cleanas they found it. He and I did a walk through and Jack pointed out a couple of punchlist items on his own. He had the crew back out the next day to touch up the items and everything was great. The work was done as proposed, on time and for the quoted price.

I emailed Jack to get a quote on these three projects. He sent Chris out the next day and sent me the quote right away. The price was extremely reasonable so I jumped at the opportunity and scheduled the work for the following week. My garage was a complete mess. The old clapboard siding was rotting and falling off and the door wouldn't stay closed. It was so bad I thought I might have to replace the whole garage. Chris assured me their work would fix my problems. The funny thing is that I had Home Depot come out earlier to give me a quote on the same projects and they said it was too complicated to even give me a quote. On the first day, they got started and before I could blink the gutter and downspout were installed and looked perfect. Then they started on the garage, first by stripping off what was left of the old siding and then cladding it in plywood. They added a moisture barrier and finally the siding. It was crazy how fast they worked and everything looked great. The second day they finished adding the siding and put the door in and rebuilt the soffit. Finally they put the windows in and were done. When they left the yard was spotless and the garage looks brand new! I am very pleased with the experience. They were fast and professional and did a great job. I feel like I got a brand new garage for $3500.

They were clean and efficient. They started on time and completed the job when they said they would and I have had none of the leaking issues that I was experiencing prior to the work performed by Jack and his crew.

While it took a while to start the job due to other commitments, once it began, everything went smoothly. The finished job looks good, the area was cleaned up and I'm happy with the results.