IT-Teks

Computer Repair

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

We have been in IT for over 25 years and provide services for SMB like real estate firms, law offices, dental and medical clinics, and tax preparation services. We are personable and dependable and pride ourselves on service delivery, transparency, and high integrity. Our services include: network wiring, computer and server maintenance, managed IT services, security camera installation, and many more.

Business highlights

15 years of trusted experience
Minority Owned & Operated
Se Habla Español
Emergency Services Offered

Services we offer

We fix computers. We are managed IT services provider. We install network cabling (low voltage). We install security cameras.

Services we don't offer

general contractor, electrical, plumbing, roofing, landscaping

Amenities

Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

CreditCard
PayPal
Venmo
Zelle

Reviews

5.013 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Filter reviews by category

Showing 1-13 of 13 reviews

Neil H.
01/2025
5.0
computer repair
  + -1 more
Norman was very knowledgeable, though, and a pleasure to meet. Will recommend his services to my friends. Thanks!
Description of Work: yes

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$125

Leonardo U.
01/2025
5.0
computer repair
  + -1 more
Everything went very well, Norman had a solution in mind as well as great advice how to get the most out of our network. Everything is working perfectly with strong, consistent signals. Would definitely recommend.
Description of Work: implemented Wi-Fi mesh solution to address unreliable wireless services for the home

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Bruce S.
01/2025
5.0
computer repair
  + -1 more
Norman was very helpful, once he had the printer model #s he was able to troubleshoot and fix the problems AND he did that with me ALL over the phone in just about an hours time. YES, will call him again!
Description of Work: Remote printing troubleshooting, and set up
Rating CategoryRating out of 5
Yes, I recommend this pro

wally J.
12/2024
5.0
computer repair
  + -1 more
My Win 10 computer crashed to blue screen. Angi referred me to IT-TEKS. Norman picked up my computer and pulled all my files off the computer to a flash drive. Turn around time was 1 day. I give IT-TEKS an A+++ and will definitely use him again if needed.
Description of Work: Recovered all files off of my computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Mark D.
10/2024
5.0
computer repair
  + -1 more
I had some hope that my data would get recovered. I couldn’t be more excited with the results. Norman Rivera was thoughtful, professional, great communication through the entire process. Extremely high recommendation based on knowledge, performance, and customer experience. Felt confident, well-communicated to, and trusted Norman throughout the entire process.
Description of Work: Data recovery

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Jenna A.
08/2024
5.0
computer repair
  + -1 more
Norman was amazing, I would absolutely work with him again! He has a quick response time and was able to get me in right away! He got the job done faster than I anticipated and was able to do it was the equipment we already had available to us in turn saving us money! Highly recommend!!
Description of Work: Network Router Setup

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Marisa M.
08/2024
5.0
computer repair
  + -1 more
Norman set up laptop and monitor seamlessly. He also installed Microsoft Office. I have been enjoying my new computer and set up! I highly recommend Norman! He is an expert in technology.
Description of Work: Computer Repair & Services

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Rob W.
08/2024
5.0
computer repair
  + -1 more
Tasks were completed efficiently, thoroughly, and professionally. Wi-fi coverage in our home has never been better or more reliable. Extremely satisfied customers.
Description of Work: Computer Repair & Services

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Anna K.
08/2024
5.0
computer repair
  + -1 more
Norman provided excellent services. He resolved each and every panic computer issue immediately and with the utmost professionalism.
Description of Work: Computer Repair & Services
Rating CategoryRating out of 5
Yes, I recommend this pro

Monica P.
08/2024
5.0
computer repair
  + -1 more
The repair and maintenance service for my computers has been very appropriate and efficient, and something I appreciate most is that they always follow up to make sure everything continues to work correctly. Simply 100 percent recommended.
Description of Work: Computer Repair & Services

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joe F.
08/2024
5.0
computer repair
  + -1 more
Norman and his team does a really nice maintaining our PCs and is always on top of ensuring the latest anti viral software is up to date. Norman is a true out of the box thinker who puts his customers first.
Description of Work: Computer Repair & Services

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Sandy W.
08/2024
5.0
computer repair
  + -1 more
Norman and his team are the very best! The knowledge, trust, skill, courtesy, dedication and commitment to excellence make IT-TEKs superb! Where other IT professionals give up, IT TEKS continue until they find solutions .
Description of Work: Computer Repair & Services
Rating CategoryRating out of 5
Yes, I recommend this pro

Adriana P.
08/2024
5.0
computer repair
  + -1 more
Norman was excelllent. He understood my need to resolve my computers problems quickly. From the time that I called him to the time my problem was resolved it was less than 20 minutes. I have had other computer problems and he always responds quickly and efficiently resolves each problem.
Description of Work: Computer Repair & Services

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    Chicago, Chicago, IL 60634

    https://www.it-teks.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 7:00 PM
    Tuesday:
    8:00 AM - 7:00 PM
    Wednesday:
    8:00 AM - 7:00 PM
    Thursday:
    8:00 AM - 7:00 PM
    Friday:
    8:00 AM - 7:00 PM
    Saturday:
    9:00 AM - 5:00 PM

    Licensing

    Insured

    No License Required for Trade
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair

    FAQ

    IT-Teks is currently rated 5 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 7:00 PM

    Tuesday: 8:00 AM - 7:00 PM

    Wednesday: 8:00 AM - 7:00 PM

    Thursday: 8:00 AM - 7:00 PM

    Friday: 8:00 AM - 7:00 PM

    Saturday: 9:00 AM - 5:00 PM

    IT-Teks accepts the following forms of payment: CreditCard,PayPal,Venmo,Zelle
    No, IT-Teks does not offer free project estimates.
    No, IT-Teks does not offer eco-friendly accreditations.
    Yes, IT-Teks offers a 10% senior discount.
    Yes, IT-Teks offers emergency services.
    No, IT-Teks does not offer warranties.
    IT-Teks offers the following services: We fix computers. We are managed IT services provider. We install network cabling (low voltage). We install security cameras.
    general contractor, electrical, plumbing, roofing, landscaping

    Contact information

    Chicago, Chicago, IL 60634

    https://www.it-teks.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 7:00 PM
    Tuesday:
    8:00 AM - 7:00 PM
    Wednesday:
    8:00 AM - 7:00 PM
    Thursday:
    8:00 AM - 7:00 PM
    Friday:
    8:00 AM - 7:00 PM
    Saturday:
    9:00 AM - 5:00 PM