Illinois Home Improvement Corp

From the first day of demolition until the final door was painted on the outside we had people at our home working. We were able to live on the second floor during the whole remodel so we were aware of what went on everyday. Our contractor Eric was available when ever we called and kept us informed of everything that was happening. He helped us make changes that saved us money and guided us in areas we had no knowledge of. I would not call the people who came workers, they were artists who were very proud of the work they did. From the carpenters building an amazing new stair case to the painter who matched our existed stain exactly it was really interesting to watch the transition. The plumbers and electricians worked miracles because the existing was huge mess! I can not leave out the office staff because they were very kind any time we called and helped with any financial questions we had. I would never go to anyone else to have my home done. From start to finished it was a pleasure to work with Eric and his staff who now feel like part of our family!

We worked with Peter and Illinois Home Improvement for some persistent leaks that were plaguing some of our unit owners in our condominium building. Peter's team came out and was able to quickly diagnose the problem and assemble a reasonable estimate for proposed repairs. They worked efficiently, and their diagnosis was spot on: these leaks used to be an annual issue for our owners; now its been more than five months and not a single leak has been reported, even during periods of heavy rain. Thanks, Illinois Home Improvement!

Overall well, but we've had a couple leaks since. The firm HAS been there for us with correction.

Although we paid $500 as a deposit for the final proposal, we never started the project with IL Home Improvement, because IL Home Improvement raised the cost of the project substantially, knowing that their prior quote to us was already over budget. Be very cautious with IL Home Improvement. The owner, Eric, is professional, but will take your money. I provided Eric with detailed architectural plans of a deck and mudroom addition, which were drawn by a professional. I received 3 quotes. Eric was the highest. I told him that we wanted to work with him, but that his cost was higher than his competitors. He said that he had been doing this for 30 years and had completed 100 projects like mine. His quotes were accurate, unlike his competitors who will raise their price during the project. I told Eric that we were willing to scale back our project to fit it within our budget, but needed him to tell us how we could adjust the quote. He said that he could look at the details, but would need $500 to cover the cost of producing an itemized quote (I received detailed quotes from the other contractors). When I met with him again, I very clearly communicated that the original price was over budget. He acknowledged my desire, and gave me his word that he would be within 5-10% of his original estimate. I reminded him (several times) that we would scale back our project to hit the budget. Eric's itemized quote came back 20% higher than the original, AND he removed several large items (finish carpentry, painting, electrical installation, tile installation, heated floor, electrical fixtures, exterior locks and hardware) from the quote that he led me to believe were in the original.* If you add all of these back into the quote, except for the finish carpentry and painting, his cost WENT up 40%. With the carpentry, it would have gone up even more. When I asked him why the big price increase, he didn't have a good reason. I asked him if he could get his cost down. He said he would cover the paint costs, and that I could change some materials and get rid of the mud room foundation, which would knock the costs down about 6-8%. In summary, this was a very frustrating experience. *In Eric's first quote, he wrote, "Having examined the drawings and the site for the project I hereby propose to furnish all labor, material, equipment, service and incidentals necessary to perform and complete the work for the project according to the drawings provided by (architect), dated 10/26/2016 (permit) and per Trade Descriptions outlined below. To be fair, I told Eric that I was thinking about doing the trim for our project to save money, and I may have another contractor do the electrical. It is possible that it was a miscommunication and he didn't include this in his first response, however, it is doubtful. I told him I was only thinking about it. Even so, his cost went up at a minimum 25%. I asked Eric for a refund. He would not give it.

Eric was responsive and on-time for our appointment.

Will continue to consider for future work

They are going to do tuckpointing work in about a month, meaning working on brick. Tuckpointing is working on brick and mortar, masonry, that kind of stuff. On price, I don’t have a lot of experience here. They have actually done work in the building next to me. I mean I’m quite familiar with their work.

Their website says that they don shingle roofs. When i called for an estimate, was told that they don't don shingle roofs

Overall very well. Good people to work with. Owner fair and service was prompt when promised! Quality work. Would definitely hire again. Our first choice to quote any future home project work we need professional help with.

We were very impressed with the entire process. Eric is very professional, detail oriented, and responsive. Ursula in the office was a pleasure to work with as well. She always responded immediately to any of my questions. The work crew came everyday on time. I couldn't believe how quick they worked in the cold weather. The demo and framing took 1 month to complete (we only hired for the demo and framing)

Provided free estimate with several treatment options. Punctual and prompt, very professional. Completed work in under an hour and a half. Couldn't have done a better job

Irresponsible, unprofessional. I trusted them with giving me timely estimate, now too late to provide another one prior to deadline, causing me to loose a possible $7.500 grant. They claim they got busy, but the courtesy of a telephone call would have allowed me time to find someone else. If, in fact, they are busy, I feel concerned for anyone dealing with this unreliable company.There is no excuse for hurting potential clients so openly. This company obviously does not care, so no one should get near them.

he did very good job .Worked long days to get the job done .He is professional!! if I asked him ,hi give me good advise. I would like recommend this company.

Took a while to get work scheduled but once started moved along quickly. Did a pretty good job of cleanup. Quality of work seemed good.

Illinois Home Improvement has been a pleasure to work with. From the planning and weekly meetings with the owner to coordination of work with the office staff and finally the workmanship of the crew, this is a very professional skilled construction operation. They take pride in every aspect of the work and have been responsive to all of my requests and change orders. The owner Eric Wrobel had a lot of great ideas to help prevent future maintenance issues and save money in the short run. If I had to do it all over again, I wouldn't change a thing. I would recommend Illinois Home Improvement to anyone who is serious about doing a quality remodeling job or home repairs.

Great. Solid professionals. On time, on budget and they knew what they were doing.

Superb. This is a classy company. Peter Zieba was superb about communicating and everyone showed up exactly when he said they would and finished as he said they would. He squeezed us in early around our travel schedule without complaining. They cleaned up behind themselves beautifully. And, after I'd already agreed to the payment, he let me know about an Angie's list discount that I qualified for and offered me a significant discount. I'd definitely recommend hiring this company. *** ADDENDUM -- THIS UNBELIEVABLY WONDERFUL company -- after I wrote this review -- realized I had overpaid by almost $200 because I was unaware of Angies list coupon. AND THEY SENT ME A CHECK FOR THAT AMOUNT! What honest, wonderful people

Outstanding quality work. Owner Eric displayed exceptional customer service and professionalism. I'd also like to note that I left an adverse review for some issues regarding another IHI staff member at the beginning of this same project (and those concerns stand). In the end, however, Illinois Home Improvement made it right and did great work at a good price. Giving good credit where good credit is due.

Asked for the 10% Angie's list discount to apply to a new project estimate. Vendor refused stating that the offer was only good for first-time clients and we already had another project in process with them. I pointed out to them that AL vendors specifies when offers are for first-timers only and that their offer did not do that. The owner not only went off' on me, but threatened to stop the first project we were already under contract for. VERY VERY unprofessional. I read the firm's response to this post (initial post is above). Bottom line: the firm admits that the mistake in the discount offer was theirs. A quality firm would have just provided the minimal discount because of the error, thanked the client for doing them the favor of pointing it out, and worked to make it right for future clients. Instead of doing this, this firm refused the discount and could not possibly have handled the situation more poorly from a customer relations standpoint. As mentioned above, the manager even went so far as to threaten to stop our existing project already in process. We are proceeding with the existing project solely because the owner committed that we do not have to interface with this same employee again. In the end, if the project they do goes well, we'll give good credit where due.

Our condo association found this business on Angie's List when we were gathering bids for masonry work associated with repair of our leaking roof. After an excruciatingly long process of getting different bids and widely different opinions from the different contractors on how much work actually needed to be done, our association decided to "do it once and do it right" and have half of our building's parapet wall rebuilt and additional tuckpointing done on some other areas of our building where units were experiencing water damage after storms. Our building is also in a historic district so that was a concern. It was a big job and we finally decided to go with Best Brickmasters as they seemed to have the best bid for the price after some negotiation. Peter and his crew were great - very professional and accessible; Peter checked in via email each week with updates and progress. We had a few issues come up where there was more to be done than originally expected - e.g., more brick was in bad shape and needed to be replaced than originally thought. Peter absorbed 1/3 of the cost of the extra materials and performed additional value-added services we hadn't discussed. The finished parapet wall is beautiful and well done as is the tuckpointing. We were very pleased with the work and would definitely recommend Best Brickmasters and use them again.

All of the work was completed within one week. They were very professional and kept the work site very clean. They took extra care to make sure that the adjacent buildings were protected from any potential damage.

It worked out really well. They finished on time. Had a couple price adjustments but they did notify us. The price was increase by a couple of thousand. It looks great and they were very easy to work with. They also pulled their own permits which is different from other companies I had talked to. We had no issues with the city.

They were fine and we had no problems. They came out and checked some things after they were done. They were very responsive.

I had very much hoped to use this provider. Peter was very competent and professional during the inspection and noticed issues that other contractors did not point out. After waiting over a week for a proposal to do my balcony repair he sent me an email that read: "The return on formerly prepared proposals puts current queue at 5-6 weeks long and this providing only if weather is good." Therefore he was not able to do my job. My only complaint is that I could have been informed at the time of the inspection that the chance of getting on the schedule was not good. That being said, I would contact this contractor again because of the quality of the pre-work inspection.

The company was responsive and quick to set up an appointment. It took over a week to receive an emailed estimate. Unfortunately I had to email the estimator to get the document in a timely fashion. I obtained around 5 estimates from different contractors and chose Illinois Home Improvement due to the estimator's professionalism and knowledge demonstrated during the initial appointment. Also, I've gotten a few estimates from this company in the past and wanted to try a new contractor. Their estimate was on the higher end of the others, but Illinois Home Improvement seemed to have many good reviews on Angie's List. Once I signed the contract, around March 2014, I was given a window of 6-8 weeks (weather dependent) for the start of the work. As May rolled around I reached out to get a better idea of their schedule and where my job fell into their schedule. My job was small, about a 6-8 hour job with a 4 man crew. Illinois Home Improvement wanted to schedule my job between their bigger jobs and wanted to let me know 1 day before they began the work. This was somewhat frustrating for my situation, as my building is a rental building. I wanted to give the tenants 48 hours notice. Further, I wanted to coordinate parking for both my tenants and the work crew. After a few emails and working with the company, my work was scheduled for the 2nd week of June. The crew was on time and professional. They completed the work in 8 hours. It was a Friday and the weather was nice, so I think they took their time. They work may have been able to be completed in 5-6 hours, but the work was professional. They cleaned the jobsite at completion. I would use them again, but have noticed their estimates are on the higher end.