Greenspace Inc

Initial contact was very positive. She quickly responded to my email inquiry, said she was interested in the project (I explained both the scope and location just in case it didn't meet their criteria), and she showed up early for the appointment. However, she never followed up. She told me to send her the plat for our yard (even though I said I wasn't sure I could find it given that it was more than 10 years since the hardscaping had been done) and thus didn't bother to measure anything. She didn't send me an email with suggested plants. She left saying that once I sent her the plat and had three trees removed (my idea, not hers) she would come back and then she would put together a plan. The only good thing was that she referred me to a good tree removal service. Otherwise, she wasted both her time and mine. I guess I am shocked that someone would walk away from a prospective client this way.? We ended up hiring another landscape firm we found on Angie's List. The project is over $5K (excluding the tree removal), so it wasn't exactly small potatoes for residential work.

Initial contact was very positive. She quickly responded to my email inquiry, said she was interested in the project (I explained both the scope and location just in case it didn't meet their criteria), and she showed up early for the appointment. However, she never followed up. She told me to send her the plat for our yard (even though I said I wasn't sure I could find it given that it was more than 10 years since the hardscaping had been done) and thus didn't bother to measure anything. She didn't send me an email with suggested plants. She left saying that once I sent her the plat and had three trees removed (my idea, not hers) she would come back and then she would put together a plan. The only good thing was that she referred me to a good tree removal service. Otherwise, she wasted both her time and mine. I guess I am shocked that someone would walk away from a prospective client this way. We ended up hiring another landscape firm we found on Angie's List. The project is over $5K (excluding the tree removal), so it wasn't exactly small potatoes for residential work.

The entire experience was great. From my initial email contact to meeting her the morning she was doing the work in my yard. This is the third time (property) I have used Lois. I will moving again this year and she will do my new corner lot property as well. I recommend her. She is a long time Chicago resident and knows the plants that work in our climate zone #6.

provider was not interested in job

We did get a design, but there was no follow-up call or estimate attached. Can't imagine any business would not do some follw-up after sending out an estimate - they must not want the business. Incidentally, we went with another company for a $10K job.

Prompt, easy to work with, listened, responded. Very good.

Showed up very early for appointment, unannounced. Most of what we were interested in having done she said wasn't within her services. (Removing of existing landscaping, hardscaping, planning) Promised to follow up with references to other vendors she recommended to do the work but never heard from her again.

They trimmed one bush lightly and left five others untouched. When we complained, They came back and trimmed one more bush badly and put down a bit more mulch. When we complained again Lois knocked $50 off the invoice and refused to come back.

As always, Lois and her team did a great job getting our yards ready for spring. She went the extra like and helped seed the backyard to keep things looking great all season. Will continue to use Greenspace each year.

Last Chance: $199 for 5 Man Hours of Landscaping Service!

Overall, the visit went well. Two people came out from the company and they worked hard while they were there. The garden beds were weeded down to bare soil, and a row of bushes was trimmed and weeded as well. I gave them a B in overall quality because of some of the things they missed. A section of the row of bushes remained a little overgrown - but that may simply have been because they ran out of time. Generally speaking, they did a good job, listened to what we were after and executed well.

Actually, not too many details. The other company is coming today and then will submit a proposal. So, we'll see how it turns out, but I still give Lois really high marks for being really honest and directing me to someone who can help!

A crew of 3 arrived on time and worked very well, clearing everything and bagging it for removal. When finished, they spread 3 bags of mulch that I had on-hand and we talked about future projects. I'm very satisfied with the job(s) they performed and will hire them again in the future, primarily for ongoing maintenance to the property, though other jobs may be possible, as well.

Absolutely wonderful. They were very polite and professional.

I called Lois on or about 6/5/2014 to inquire about having our landscaping removed and re-done. At her request I sent her pictures of the area to be re-done. I never heard back from her and sent her a follow-up email on 7/9/14. To date I still have not heard from this woman.

Greenspace could not provide lawn mowing and maintenance and basically that was what I needed most.

It was an Angie's list Big Deal that I purchased. It was great. They did a good job and they were nice people. They had a good price and did a good job.

Truly excellent. Good advice on what needed to be cut back and how. Cuttings were all removed and taken away. The heavy lifting of pouring and spreading the mulch was done and my gardens are now beautiful and ready for the spring rains to help them grow. I will use them again come fall. A wonderful find.

She now has my work every year. Very effortless to work with.

After an initial meeting with Lois Grimm to scope out the work for a landscape design (hardscape, planting and irrigation system) I received a landscape plan that included plants I specifically had requested not be used (Annabelle hydrangeas and blue cadet hostas) and an estimate that was $2000 over budget. The big ticket item was relaying the existing bluestone patio. I found another contractor who could do the work for half of the price so had them conduct the work. Once this was almost complete, I contacted Lois again to firm up the planting and irrigation portion of her estimate. I took the time to research Zone 5b shade tolerant hydrangeas and hostas, as well as some perennials to assist in the process to get a better idea of what might be available here in Chicago. I sent an updated list of plants that I liked, still based on her original plant list, meeting notes and requested a spring planting. I had read on various gardening web sites that in Chicago, it was not advised to plant after 10/15 as the plants would not survive. She responded that it was fine to plant "this week or next (last week in October). After requesting a 1-yr guarantee or just waiting until spring, she said that she would agree "if they were watered". After requesting guidance on the watering needs and agreeing to water, we agreed to proceed. She then sent an email stating that she had ordered...the very plants I specifically said I did not want. I reminded her of this and referred to initial meeting, our follow-up meeting and confirmed in it with written notes and an updated plant list. After communication became difficult (she was not responding to start date times, etc) I finally received an email stating she wanted to withdraw due to not being able to provide the "level of commitment and detail" that your job will require. This was over the space of 1 week and after cashing a $100 engagement check the day before. I found her curiously unwilling to take input on my wishes (the 2 plants that I didn't want) and prickly and unprofessional in the process of trying to get this job underway. This was one of the more bizarre contractor experiences that I have had in a city full of great contractors.

Dees not provide landscaping maintenance services

It was excellent! They came out the day before the appointment to look at what work needed to do be done. They performed the services exactly as I wanted them do. I needed a fall clean up completed and they exceeded expectations. They cleaned up well after themselves. They even did the border of the common property that I have. They worked hard and completed everything satisfactory.

I purchased an Angie's List Discount coupon for Greenspace to come in and perform some gardening and clean up work. They came in an assessed what was needed and I added on a few extra items. There was a lot of garden bed clean up as well as new plantings. They were very nice, prompt and they did a superb job. I would highly recommend them and will use them again in the future.

It went extremely well. Lois and her assistant were punctual. She reviewed the scope of the work before starting and asked questions about particular shrubs. When I returned the yards were cleared of fallen leaves and the shrubs marked for trimming looked great.

They were on time, worked diligently and had some wonderful advise and tips for the garden.