Granite Design of Midwest

Everything was perfect from the first phone call to the installation. I would highly recommend them. Couldn’t be happier with the outcome!

Agnes responded immediately to my inquiry about pricing, options, scheduling. Once I chose my finish, measurers were here within a week and installers were ready as soon as I was. It was a pleasure to work with Bart and his crew.

Bart was super easy to work with - he was responsive, professional, on schedule and competitively priced vs. other bids I received. I'm very happy with the service he and his team provided and would absolutely hire him again.

Very responsive and easy to work with. Fielded lots of questions and changes. Installation was fast and it looks great!

Everything went smoothly and the counters are beautiful. Great price.

Bart was very quick to respond to my questions when I first reached out to see if they had remnants on sight. When I went to pick out my marble Agnes was fantastic! She showed me different sink options knowing I needed a small sink. By selling me one of their sinks she saved me $170! Thanks Agnes. I had to cancel my installment day due to a family emergency Bart was very understanding and rescheduled once I arrived back in Chicago. When the guys came out they were quick and efficient and did an excellent job! This was an exceptional experience from start to finish. I would highly recommend using this company!

Prompt reply to my request for an estimate and final price was very close to the estimate even though I ordered a premium color. Installers arrived promptly as scheduled and worked quickly and were good at keeping floors and work space clean. They also arranged for a plumber to follow their visit and hook up new sink, faucet and other items. Everyone was friendly and easy to work with.

My brother uses Granite Design of Midwest for all his projects so I knew that they were going to be the best value. Even so, we shopped around ourselves and found out for ourselves that they were the best price. I communicated with them via email and they always responded quickly. My contractor failed to finish everything before Bart came out to measure but Bart was really understanding and accommodating. He was quick and diligent in his measuring and the installation went smoothly. One corner was slightly discolored but they sent out a guy to lighten it without charge. Because my contractor had failed to finished everything before the measurement, we were left with a half inch gap due to an unforeseen panel. Even though it wasn't Granite Design of Midwest's fault for the gap, Jack (the guy who came out) went out of his way to help us cover it with a backsplash piece. He even came back a 2nd time because the first piece was lighter than the countertop piece. After working with a lot of contractors who frustrate me it's really a giant relief that Bart and Granite Design of Midwest is so reliable and even go ABOVE AND BEYOND. They're treating your kitchen like they would want to treat their own kitchen. It was a wonderful experience working with them and I would recommend them to anyone.

This is the second job I've used Granite Design Midwest for. I have found Bart to be exceptionally responsive, quick in getting back with pricing and information. On top of that, his prices are consistently better than competitive quotes that I have gotten from other installers. Certainly better than any of the Big Box stores. My procedure has been to go to one of the major granite suppliers (all of them within a couple miles of O'Hare airport, oddly), pick out my favorites, and then give them to Bart for the quote. The job has taken place on time, the installation has been well done, with attention to detail, and any seams have been executed perfectly. They have a good selection of quality, inexpensive sinks too, so I have opted to get the sinks through them. The installers cleaned up well behind themselves, and once again, I was impressed and quite pleased with the entire job, price included. I highly recommend Granite Design Midwest.

Bart, is excellent as the 'face' of the company, inspiring confidence in their knowledge, skill and precision. I was able to choose the specific product in their buzzing place of business and work was scheduled via coordinating schedules. Once agreed, Bart came to make a precise template. We discussed the seam and though my preference about the seam was more challenging, the price remained and the work was begun. The stone arrival was as Bart had predicted. But, the absolute 'topper' was the installation crew. They had a challenge with the size of the quartz and the elevator, which they managed like a breeze. The four installers, Craig, Adam, Martin and Andrew worked together like precision clockwork. They protected the environ with plastic draping, secured, cut and seamed the countertop and installed it exactly as I had requested. I asked Bart about the piece that was removed for the cook top and they have fashioned a cutting board from it -- no charge. This company is tops. They rise to challenges with the utmost of professionalism. I recommend them and would use them again in a heartbeat!

Bart was helpful and responsive every step of the way. He also worked well with one of my other workers to coordinate the job. The installers were prompt, efficient, and professional. Someone had to come back to finish something later and it was done as promised. Their prices are very competitive. I would definitely recommend this company and I would use them again.

It went great. Bart is so easy to work with and after I chose my granite slabs they came to do the work within 3 weeks. I bought the sink from him as well which he picked up and brought with him and that made things so much easier for me, All I had to buy was the faucet. The workers were on time, and did an outstanding job. Bart had said to plan on 5 hrs, it only took them 3. They were fast, efficient, did great work and clean up was meticulous. Bart provided the plumber (I didn't have one) who showed up and did a great job as well. His fee was separate but very reasonable. Bart's prices are competitive, he was lower than my other quotes although they were willing to match his. He is laid back, not hard sell, but that's what I liked about him. I had seen his work at my neighbor's and was very impressed. He got great recs from them as well. I would wholeheartedly recommend Granite Designs for granite or quartz countertops. And I would definitely use them again.

Have worked with Bart in the past so called him again for a kitchen countertop in a new house. Called around for several quotes but Bart had the best prices and was very punctual with his responses. He came on schedule to measure and the counter was ready to install exactly when he said it would be. The guys came on schedule to install and everything fit in beautifully.

Great experience. Bart was prompt, courteous and actually suggested ways we could keep it inexpensive. The countertops & sink look great.

Bart was very responsive through the entire job by email and phone, which, save for a backordered sink drain grid (delivered today), was completed about a month ago. Bart came out as scheduled, made helpful suggestions to modernize counter layout such as curve radius and overhang, etc. Quoted price was slightly higher than final price because Bart sourced a less expensive sink than originally anticipated (Costco's counter people, Sprovieri, were 2x as expensive; HomeDepot's 3x more). The template guy was also super, and again had helpful insights -- we measured 4 x to make sure that the sink cut out would be centered dead-on between two windows. Install crew of three did a first rate job, worked fast, and my only small complaint is that they left cabinet screws and sawdust from the removal scattered within my cabinets -- they don't own the company and they just didn't bother to do the clean up right. There was some tricky work to notch the granite backsplash around a window sill, and some other detail work that was handled very well. The counters look great and were, as far as I can tell, excellently cut and installed.

I initially ordered quartz countertops from a different vendor and when the company arrived to install the countertops, they brought the countertops in 6 pieces, which was not what we ordered. The vendor stated that it was not possible to provide the countertops in 3 pieces because we have an apron sink. I refused to accept them, as we had ordered 3 pieces and the company never informed me that they could not provide the countertops in 3 pieces and I had also seen numerous countertops in marble, quartz and granite for apron sinks that were not cut into pieces. I then called and visited Granite Design and after reviewing the dimensions, Bart assured me that they could install the countertops in 3 pieces as we wanted. We visited their shop and ordered the Caeserstone ?Frosty Carina? (white quartz) countertops. Bart came out promptly to measure and create the templates, and shortly thereafter the countertops were delivered and installed in 3 pieces as Bart had promised. So we have only one seam in the entire kitchen, which was necessary given the overall dimensions. This is what we wanted and Bart delivered as promised. The countertops are beautiful and they were installed perfectly. We?re very happy with our countertops. Bart and Agnes are down to earth and I would definitely recommend Granite Design for anyone looking to purchase kitchen countertops.

Granite Design of Midwest did a superb job for us, Not only was their price well below other estimates received, but the quality of their work is top notch. Crew was on time and done in less than 3 hours. Bart was very responsive in addressing my plethora of questions. Highly recommend!

Bart, the owner, layout man and estimator, was very pleasant, relaxed and professional. Went to their office to look at samples of various quartz products and sink options. Excellent selection. Estimate was simple and clear. Prices were very competitive. Wait time for materials and cutting was clear from the beginning and accurate. Installation was quick with four guys doing the work. They cleaned up well and product looked great though there were a couple places they made a bit of a mess with my drywall and a hidden part of a cabinet. When I shared this with Bart, so he was aware, he offered me compensation, which I declined. Overall very pleasant to deal with and an outstanding finished product.

We contacted about 5 different countertop companies to determine services and cost. We checked Angie's List and Granite Design of Midwest just about had ratings of straight A's. So we settled on Granite Design of the Midwest. We visited M.S. International, Inc. in Elk Grove Village to pick out granite for our kitchen remodel. It's one place Granite Design recommends and M.S. must have 2-3,000 slabs of granite and quartz on hand for viewing. We ultimately decided on 2 slabs of Gaillo Fiorito, 3 cm thick on 11.22.13. John from Granite Design came to our house and doubled checked our kitchen countertop measurements and made a template. The Granite Design work proposal included fabricating the countertop, 1/4 round edge, 4-inch splash with an eased edge, and a double basin sink that was to be undermounted. We also received two granite trivets about 11 inches by 11 inches and kitchen window sill made of the same granite. The granite was sealed, polished, and installed on 12.12.13. The installers ran into a problem with the dishwasher and a spacing problem between cabinets and couldn't finish the job until our contractor made some adjustments to an island cabinet. So Granite Design had to come back on 12.19.13 to finish the job. Bart the owner of Granite Design said there would be no additional charge for his team to come back and finish the work. I thought that was beyond the call of duty. I can't say enough about the company or its installers. They saved us the cost of an additional granite slab through a sleigh of hand during the granite installation. We picked out the sink on the Granite Design web site--$150 bucks for a premium sink that was included in the total price of $1620. The company uses a product called DRYTREAT Stain Proof ($89 a quart) to seal the granite. It has a 15 year warranty.

This is the second time we have used this company and have had a wonderful experience both times. Bart came to measure the counter in a timely fashion and was helpful in providing sink information. The installation crew was efficient (3 hours)and fastidious!

There were 3 pieces of granite to be installed, the large L-shaped counter with sink cut out, and two smaller pieces to go in the corners. The price was fair and lower than 2 other bids I received. The cabinets were already installed, and Bart was very responsive and sent the estimate the same day via email based off of a sketch I sent him. along with photo samples of a couple of types of black granite. The day after agreeing to the price, one of Bart's guys came to measure the space, get the sink dimensions, and make a template. At that time we found that one cabinet had to be moved in order to have enough space for the stove. He measured that cabinet with consideration to the adjustment. It took about 2 weeks for Bart to cut the granite and schedule the installation. In that time I adjusted the small cabinet to make room for the stove. On the day of installation, everything went as planned, and the granite pieces were an exact fit, except for that corner piece on the cabinet that was adjusted. There was a 1" gap at the corner side wall. I sent Bart a couple photos of this and asked the installation crew to take a new measurement just in case. I offered to split the cost of the replacement granite piece since it was not entirely the fault of the measurement . Bart refused and offered to simply replace the piece on his dime. It took a couple weeks for Bart to reschedule the installation of the replacement piece (which was not a problem for me as work continued on the apartment). The reinstallation went without a hitch and all pieces look great. Bart is very professional, easy to work with, and I will plan to use his company again when we do our next kitchen.

I communicated with Bart via e-mail and then he came out to measure and make templates. The countertop was ready and installed 10 day later. The crew worked quickly and efficiently. I was very pleased with the entire process and the finished product.

Tom, ,an independent contractor who does work for Granite Design was assigned to my sink. He brought the incorrect size sink on four different occasions. On the morning of July 24th, Tom arrived with what was, he said finally the right sink. It was too large and he forced it in then realized it didn't fit, again. He kept telling me the size was no longer available and he had the correct size in the warehouse, but it was beige and I should substitute white with beige. It was a Kohler sink that had originally been installed. Due to the fact that the only Kohler sinks currently available in the size required have Kohler on them. In order for them to match, he would need to install two sinks. I called several time on the 25th to find out when he would be bringing what he said were the Kohler sinks. He finally arrived at 6:30 PM with the sinks. I left him to install them without supervision. When I went to look at them, they looked fine. As he left he said they normally don't do plumbing. I was under the impression he had reconnected the plumbing. Today, July 26th, realized he had not connected the plumbing. Both sinks were leaking. I called the plumber. When my plumber arrived, he showed me a crack in the pipe under the sink that was originally to be replaced, made by Tom while forcing in the sink that was too large. Tom had attempted to repair it with silicon which didn't work. He did not tell me this had happened, but it was quite apparent and is documented in photographs. He also neglected to tell me that there were only three brackets holding up the one of the sinks as opposed to the required 4 brackets. I left a voicemail for Bart. My call was not returned. I called the office and was told they don't do plumbing. When I told her, in fact, they had she argued with me that they never do plumbing. However, when they originally installed my granite countertops and the first replacement sink, they reconnected the pipes. Meanwhile, the plumbing costs due to the cracked pipe, not to mention my time and aggravation, are going to cost upwards of $400.00. I generously paid Tom $300.00 when he left yesterday, but, after seeing what he did with damaging the pipes, I stopped payment on the check and will revisit if he will be paid anything when I get the final cost for the plumbing.

Quick and very professionally done. The counter tops look fantastic and were installed professionally. Highly recommended.

We contacted Granite design of Midwest after poor response from a contractor reccommended by a neighbor. I used Angies list and found several high scoring reviews for Granite Design of Midwest. I contacted them and spoke with Bart regarding setting up an appointment for a quote. Bart did not put us off and was able to schedule a time for an inspection of the job requirements quickly. Bart came over measured for the job and showed us some of the standard types of granites he works with. Bart was able to provide a quote for me within a day of the inspection. My wife and I wanted something a little more than standard stones. After accepting the quote Bart was able to work with us as we chose a supplier with premium types of stone as well as the types of sinks we were considering. Bart came back for a final measurements and provided suggestions on how to place the sink. He called me when the slab came into his shop and I was able to work with him and his workers on how to maximize the best parts of the stone to give the counters their best look. They completed the fabrication quickly and called back for installation. The installers were professional and quickly and carefully put the counters in without damaging walls and appliances. After the process they made sure to fully clean up. The counters look beautiful. Bart also went out of his way to help us with some tile for the backsplash my wife wanted. The best thing was the timeliness of the process and the quality of the work. Bart was willing to work as quickly or as slowly as we needed while still not compromising on quality. Bart and his team did a great job.