Goode Plumbing

Very well. Mike Goode was prompt in returning my call yesterday and setting up an appointment for the following afternoon. I also liked how he called about a half hour before to inform me that they were running late. Ernie was very meticulous and polite, putting on shoe slippers and asking if he could borrow a paper towel. Good customer service although what was most important to me is that he was honest ... trying to fix the problem versus pushing an expensive replacement unit on me. I also asked him to take a look at another lingering problem, some periodic leaking from a bathroom upstairs. He's got a pretty good hunch of the root cause and we'll be investigating repair options in the near future.

It was a great job...they responded quickly to the call that there was a leak, found the problem and fixed it.

I was referred to Goode through a neighbor after my basement had flooded for the third time. Mike Goode provided me with options and estimates to solve the ongoing problem. I had received an estimate from another plumber I had used previously, and Goode's pricing was much more competitive and the bid more professional. I decided to have Goode install a new flood control system which was a major project. I interacted with at least five different employees of Goode Plumbing over the course of the project and each was more professional and competent than the next. They not only did the work, but left my basement extremely clean and in order. Subsequently, I've had two toilets with problems and used Goode to fix both of these. In the most recent case, I was in need of having the toilet fixed on short notice because of guests coming to my home. Mike worked with me to have someone come the same day so that it would be working that evening. If you are looking for extremely professional plumbers, who do excellent work, I highly recommend Goode Plumbing.

The gentleman who installed the faucetts was great. A simple install nothing complicated. It took 1.5 hour to install. I had all cabinets cleared to save time. He change them and left. felt ripped off over $200.00 a hour

The representative showed up, evaluated the work I requested to be done, and provided an estimate. Once the estimate was approved he picked up some necessary parts from a local hardware store, returned promptly and began on the work. The work was done quickly, clean and since some rust was detected in the hot water line he cleaned that out as well. Everything worked as expected at the end of the visit. Very professional, very polite.

This plumbing company is really great. They are efficient, fair and do good work and always come out in a timely manner. I definitely recomment them for your plumbing issues. John came out today after I called about a rusted out pipe under my sink. He was excellent. He was efficient, fast and fixed the problem with ease. He was also very clean, which I appreciate very much. He didn't charge me because they had come out before to fix the piping underneath before and he said their work is always under warranty. I appreciate that so much and was really surprised about that, I will recommend these guys to anybody. Fantastic. I will be bringing them back soon to fix my outdoor spigot.

I had some issues with Goode plumbing staff...but Mike Goode is making good on giving me a refund, so I retract what I wrote earlier. Thanks

Our water heater had been leaking for about a week and we were concerned that it would "blow out" and flood our basement. I called Mike Goode and asked if he could come out to assess the situation and give us an estimate on a new heater. Mike was pleasant and accommodating and very knowledgeable about his trade. His estimate was in line with another company that gave me an estimate over the phone, but it only included a warranty on parts--Mike's warranty is 6 years on parts AND labor. We decided to have the work done and he installed it the next day. Mike did the work with one of his technicians--they were efficient, polite and prompt. We would definitely call him again. My husband asked him about an unrelated problem with a water faucet and he told us how to fix it. It is so nice to have really hot water again--and no leaks!

I had originally gotten another estimate from another plumber for the work (that also appears on Angie's list) but I was put off by the fact that the other plumbing service kept trying to upsell me on warranties before I had even agreed to any work. So, I called Goode Plumbing based on the great reviews as well as Mike's responsiveness to those reviews. I wasn't disappointed. Mike was punctual and professional. You can tell he takes great pride in his work and stands behind the work he does and will work to make sure the customer is happy. The water heater works wonderfully and I feel that Mike took great care to make sure that it was installed properly so that it will last a long time. The other repairs were minor but were taken care of and were tested to make sure everything was in working order. I would definitely call upon Mike Goode for future plumbing needs and feel confident that the work being done would be quality at a fair price.

This was the first time I called Goode Plumbing. I had been unsatisfied with my last experience with the plumber we had before, so I looked on Angie's list, and picked them based on the reviews here. I called them about a week before to have them come out to re-hook up all of the kitchen plumbing after the install of new counters and under-mount sink. They checked in with me the morning of the install. I told them that the installers were late, they would check in with me later. it turned out that, not only did the counter project get started somewhat later than expected, but also took an hour longer. I called Mike Goode when the installers finally left. He said that they had gone to another job, but he would try hard to still fit me in that day. He said he would call me in about 40 min. Sure enough, I did get a call from a plumber that worked for him later saying that he was about 5 min. away from my home. Because the new sink was much deeper than the old one, he had to reconfigure the pipe so the garbage disposal would fit. He was able to do it with materials he had on his truck, which was a relief because it was getting late and the plumbing supply place was closing soon. The plumber who came by was very competent, polite and everything seems fine. I would definitely hire Goode Plumbing again.

It is not difficult to convey the urgency of replacing your only toilet that is no longer functional and Mike was sensitive to this, given that we have two small children, one of whom has just recently transitioned into potty training. Mike was clear about what was possible and what could be a slippery slope in having to re-tile the floor, as the footprint of the new toilet would not be the same as the old one. He was very careful to wear coverings over his shoes every time he entered our home. He took a couple of measurements, we arranged a call for early the next morning to discuss models and price, and less than an hour after that call, Bob D. arrived to install the new toilet. He was absolutely the cleanest and most thorough contractor that has ever worked on our home. Bob patiently listened to my questions about potential snafus we may run into if/when we re-tile the bathroom. Bob showed me the potential cause of the busted toilet was the amateur and uneven floor tile work performed by an earlier owner, and made some suggestions on how to do the job right in the future should we decide to go that route. Bob left the two mounting bolts long so if we do re-tile the floor, we would have length to work with to still securely mount the toilet to the floor, depending on the depth of the underlayment and new tiles. Bob completed the job in just about an hour and I could not be happier with my overall experience with Mike and Bob of Goode Plumbing. I can't recommend them highly enough, absolutely the best contractor experience I have ever had through Angie's List.

During the estimate, Mike stated that it was important to not only just change the washer for the hot tap, but change the what I think is called the stem assembly along with the washer for both hot and cold taps. He stated that the old sink stem was made out of a soft metal and just by changing the washer, it could begin to leak again within a few months. Therefore, he felt it was best to do the washer and stem for both so it will be good for many years to come. Bob was the one to come and do the work. He was very nice, on time, and did not leave a mess at all. I would totally use them again. I now feel better knowing that I know someone who has expereince with the old fashion plumbing and sinks. I love my old sinks and do not want to have to replace them if I do not need to.

Very attentive to detail from start to finish.

I called on a Wednesday and they came on Thursday. Showed up when promised. and quickly diagnosed problem. Had the parts in the truck and got everything done quickly. Everything was left in good order. Parts and Labor under warranty, so more reason to feel good. Spent the time to explain everything. Overall great experience.

Mike was always professional and courteous. He always wore "booties" over his shoes so not to track in snow and dirt. I have done some plumbing and everything was done meticulously. I discovered a minor problem, but Mike came out right away to fix it. I was impress that he also followed up with me to confirm all the work was completed properly and no further problems occurred.

It went great.. they arrived on time and told us their honest opinion.. in the end we decided to go with doing it ourselves to save money....

These guys did a really great job of turning up on short notice and identifying a hard to find leak in my house. Their initial estimate was 45 dollars and when they left, they told me it was going to be 250 dollars. When I called Mike to clear this up, he immediately reverted back to the 45 dollar charge. They were also very nice and professional and a pleasure to have in the house. However, I ended having my old handyman/plumber fix the entire leak problem for one third what Goode was estimating. Also, my guy managed to correctly diagnose the problem where Goode had missed a serious block in a big pipe that was causing overflow. That said, if I had let Goode continue the work on the house, they would have likely found their mistake.

Mike did excellent work for me, getting the job done in the time specified and on the budget we agreed upon. His price was the best bid I received and the quality of the work was exceptional. Mike even found some issues within my condo building that hadn't been identified before and was able to repair those at a reasonable price. And when we had issues the next day with hot water in the building, Mike came back and worked for a few hours to try and troubleshoot the issue (it ultimately was an issue with the boiler and had nothing to do with Mike's work).

Mike responded quickly to our call about a leaking kitchen drain and faucet problem. He made a temporary fix until the store that carries the rare valve part would open after the holidays. He followed up immediately and replaced the part. Mike is courteous, knowledgeable and very pleasant. We will definitely use Mike again for all our plumbing needs.

Disposal rusted through on a Sunday evening - called first thing Monday morning to their answering service. A gentleman called to talk it over and schedule an appointment for 2 pm same afternoon. The technician showed up basically at 2 pm on the dot, diagnosed it, went out to their supplier to get a new disposal unit, and came back to install it. He was very nice and cleaned up the job space really well, letting me know what had happened and leaving owner's manuals behind. And there is a 6-year warranty??? That is really good. The only reason I put N/A on the price was that I was really motivated to get the job taken care of and I did not bid it out. But the tech quoted a price right away and stuck to it, no surprises.

It's long process to complete a finished basement. They had to break open the slab in the basement and redo all the plumbing in the basement. See above for a detailed list.

Mike Goode came in and provided a competitive estimate.When my timing worked, Mike sent another technician to install a new 50 gallon water heater to replace a poor quality heater with no power vent as I needed one that could vent to the side wall.I was not available to oversee the work so Mike's technician let himself in and pretty much spent the entire day on site. There was some clean up and finishing touches I had requested and his technician promptly took care of those on the back end.I'm glad to have Goode Plumbing in the neighborhood that I'm now a part of.

Their service was knowlegable, professional, and courteous.

Called Goode on Wed of a busy week near the holidays and they we able to come out after 4pm that Friday (even earlier if I wanted). Called another top company from Angie's to compare and they stop working at 3.30p all days of the week due to union restrictions, so I went with Goode as they work well with my schedule. Mike was about an hour late, but that was fine since it was Friday eve and so late in the day after all the other jobs (plus I live downtown). Mike was very apologetic and I could tell that this is not how he usually arrives. Mike quickly assessed the situation and was very clean in my house with the heavy equipment needed to do the job. He is extremely pleasant to talk with and answered any question I had. On several occasions he thanked me for my business and honored the 10% coupon from Angie's List just by me mentioning it. In the end the price was about as expected and he was in and out in about an hour. I would DEFINITELY use Goode again and would ask for Mike, he's a people person and does a great job.

In detail- Jeff called and asked if he could come early. He taught me about my plumbing, which did not require repair and made a quick adjustment to my shower head. I appreciated the integrity and the knowledge.