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Goode Plumbing

Plumbing, Water Heaters, Drain Cleaning,

About us

Goode Plumbing is open 7 days a week, with service available 24 hours a day. We specialize in service work and enjoy working with your unusual projects. Be it vintage fixtures or the latest technology, we can help. We can help with basic plumbing fixture repairs and installations as well as flood controls, seepage systems, water filtration, plumbing remodels, complete system replacements, water conservation upgrades, drain cleaning, and more! We truly care about your home and your complete satisfaction and back up our work with a Lifetime Warranty against defects in our workmanship. We will give you up front pricing rather than an estimated guess. Super Service Award winning. We have always prided ourselves in protecting our clients health and their homes, by wearing shoe covers, nitrile gloves, using floor/surface protection, and leaving the work area spotless. With the current pandemic, we have raised things to another level, by increasing the washing and sanitizing of our hands, tools, and truck interiors, and wearing a mask if you'd like!

Business highlights

19 years of trusted experience
LGBTQ+ Friendly
Se Habla Español
Emergency Services Offered
Eco Friendly

Services we offer

Complete residential and light commercial plumbing service, including but not limited to: -Drain Cleaning, Faucet and Fixture repair and installation, vintage fixture restoration, Water Heaters (standard and power vent, storage type, Tankless, Hybrid), Overhead Sewer service and installation, Flood Control service and installation (ask about our system-they are second to none!), complete and partial repipes, efficiency upgrades, gas piping, pressure restoration, etc.

Services we don't offer

New construction.

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.81,327 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
5%
3
3%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.5
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 726-750 of 1327 reviews

Charles L.
12/2012
5.0
plumbing
  + -1 more
I had an issue with a water booster and a toilet. We had some miscommunication with scheduling the service. The owner came out on a Saturday personally. He apologized and did the repairs quickly and efficiently. When I asked for my total, he said it was on him for the confusion. A class act and service we rarely see any more.
Description of Work: The water booster was leaking and making a vibrating noise. He cut off the flow of water and determined my water pressure would be fine if I didn't want to replace it right away but gave me a quote for a water booster in the future. While working on the water booster he noticed there was a problem with the faucet in the garage. He fixed that as well. The toilet was running and he replaced a gasket.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Josh V.
12/2012
5.0
plumbing
  + -1 more
It went well, and I was satisfied with their services.
Description of Work: General plumbing items, repair, replacement.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Response from Goode Plumbing
Thank you very much for the work as well as this report! We have a number of customers in your area, and appreciate the very nice project that you rewarded us with. There were a number of items on this homeowner's list, and am glad that things went well. There were a few additional recommendations that I made, and hope that we will be able to work together in the future as well.

Deborah L.
12/2012
5.0
plumbing
  + -1 more
As always, I had no trouble scheduling the appointment and the owner came out to do the work. After checking all the faucets and explaining the issue to me (it turned out that a piece in a couple of the faucets was jamming), I asked for advice about what the best solution was (replacing the whole pieces versus doing a repair, etc.) and I felt that the explanation was honest and reliable. As the parts needed to be purchased, Mike left to buy the parts and returned the same day and fixed the issue (I had to leave but left the gate unlocked and he came back and did all the necessary work so I came home to a working faucet!). All in all, a great experience with Goode plumbing, as usual.
Description of Work: I have called Goode plumbing several times over the past couple of years to do various work - this past summer I called them to come fix some spigots on our outdoor faucets that weren't working or were leaking.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Douglas C.
12/2012
5.0
plumbing
  + -1 more
Great overall job. Very friendly.
Description of Work: Mike Goode came and replaced our ejector pump. He did a great job. He was quick, answered all our questions and then some, and left the place clean and tidy.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$625

Response from Goode Plumbing
Thank you for the review. I also appreciate the work very much. For this Member, I replaced the existing sump pump with a new high quality unit, which we guarantee for three years. I also added a check valve since his existing set up did not have one, and replaced the garbage can lid that a previous person installed for a basin lid, with a proper cover. I then drilled and tapped mounting points so the lid is properly secured.

Jason G.
12/2012
5.0
plumbing
  + -1 more
I could not have been happier. They did a great job and I would HIGHLY recommend them!
Description of Work: fixed the toilet and sink faucet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Response from Goode Plumbing
Thank you very much for rewarding us with the service call that you did! Our goal is complete customer satisfaction, no matter the size of the job, and I am glad that you are happy with us. I also appreciate your taking the time to write your review on us here.

ANTHONY Z.
12/2012
5.0
plumbing
  + -1 more
It could not have gone better. I would hire them again, and fully recommend them.
Description of Work: I had a leak from a filter connected to the outflow of my water heater that I discovered over the weekend. I wanted to take care of this before it worsened, and I figured finding someone over the weekend was going to be a problem. I called a couple of companies, and Mike, the service coordinator, really came through for me. He sent out Jeff Kafka and Junior, who quickly took care of the problem with minimal disruption, and made sure all was in working order before they left. They were very respectful to my property, friendly, and very professional. After some difficulty with plumbers in the past, I am happy to find I company I am confident in, and I am happy to give them my business.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$475

Response from Goode Plumbing
Thank you very much for the work as well as the review. Jeff has been with us for quite a while and really does take a huge amount of pride in his work and in whatever home he is working in. While we don't advertise weekend or emergency service, we do our best to provide it whenever possible, and am glad we were able to take care of this situation for you this past Sunday.

Brian L.
11/2012
4.0
plumbing
  + -1 more
I bought an Angie's List Big Deal for this company for $25 for a plumbing evaluation. They came out on time, they were very professional, they thoroughly evaluated my sump pump and all other plumbing in the house and pointed out things that could be replaced or upgraded. I didn't have any additional services so I can't comment on the price or quality of their work but from my experience dealing with the plumber who came to my house, I would definitely use these guys again. The only reason I marked the overall experience as a "B" is that I felt the plumber excessively tried to get me to upgrade my sump pump to this industrial, steel pump that was way out of my price range. I really don't feel like spending a few thousand dollars on a sump pump when he just finished telling me mine was operating just fine and is in good shape.
Description of Work: A plumber came out to do an evaluation of my whole house plumbing from the sump pump to the bathtubs.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25

Response from Goode Plumbing
Thank you for the review and for your having us out to do an evaluation. I am happy that you liked us! Regarding the pump and pricing, there is a little misunderstanding here. A price in thousands is not simply for a sump pump. Your pumps were working fine, but whenever we go out to a house for an evaluation, we try to give homeowners options for improvement, etc. For example, if we come out to a home to inspect a sump or ejector pump, and I find a recently installed pump that is of low quality, I will tell you the pump is indeed working and is probably fine for most situations, but will also advise you of known issues or life expectancies with a particular brand or type of pump, and give you a price to install a good quality replacement with a good warranty. Same thing here. There are options to install a battery back up system that will cover just the sump pump, or both sump and ejector pumps. This can get a little expensive, but are things to consider in a home with a finished basement. I hope that this clarifies things a little better. Thank you!

Catherine R.
11/2012
5.0
plumbing
  + -1 more
I had a good experience with Goode. I found them on Angie's List and called to get an estimate to run a new water line through an outside wall and install a spigot so I would be able to easily water my new garden. I got voice mail when I called, but received a return phone call very quickly and had someone out to look at the job within a few days. The technician who arrived was knowledgable and friendly. He gave us a written estimate the same day. I called the next day to schedule the work. About a week later the same technician came back and performed the work. During the course of things he discovered that we were missing a cutout to be able to drain the main water line. This is a huge pain for anyone having to do work near the main and would likely be an issue during kitchen renovations. I decided to have one installed, which he was able to incorporate into the job without extending the number of days. The rest of the job was uneventful and I now have a water source on my patio. I would definitely call Goode again.
Description of Work: I contacted Goode to have a water line run to my patio so that I could hook up a hose and water my garden. I have a townhouse condo.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$846.38

Response from Goode Plumbing
Thank you for this report as well as the work. I do recall that this job was a little more involved than normal, but that is part of what we do-try to find solutions to unusual plumbing situations and problems. I am glad that you were happy with our work and service!

Laurie H.
11/2012
5.0
plumbing
  + -1 more
First tech sent out wasn't successful in fixing the leaking tub spicket problem. Not sure he was 100% on what to do. Owner came out next call & handled it. Solid problem solving skills.
Description of Work: After an initial failed attempt by tech, Goode owner came out personally and handled leaking tub spicket beautifully. Also repaired a plumbing pipe that dislodged in attic. Happy customer here

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$150

Response from Goode Plumbing
Hello and thank you for the kind words. I appreciate your taking the time to write this review, and for the service call. I do apologize that the first attempt at repairing the issue did not last. I appreciate your letting me come back myself to repair the issue. I take pride in hiring only highly skilled plumbers, but things do happen and I do my best to take care of the rare issue quickly and properly.

Mark B.
11/2012
5.0
plumbing
  + -1 more
Great--he was professional and easy to communicate with. I have had no more problems with the sink or the toilet. I thought the pricing was good.
Description of Work: The plumber fixed a leaky pipe under my sink and improved the flush of one of my toilets. He did the latter for no additional charge. He also evaluated a faucet where the hot water line has subpar flow. He recommended replacing the faucet, but I elected to wait about that.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$210

Response from Goode Plumbing
Thank you very much for the service call! We appreciate the business and hope you will consider us when you are ready to replace the faucet.

Megan D.
11/2012
5.0
plumbing
  + -1 more
Very professionally completed. The old pipe had to be cut to get it out. The new pipe looks very nice and is a quality part.
Description of Work: Sink drain pipe replaced.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Goode Plumbing
Thank you for allowing us to complete the service call in your home. This was the replacement of a leaking pipe section, for a client who has been kind enough to use our service for other items as well.

Timothy B.
11/2012
5.0
plumbing, drain cleaning
  + 0 more
The best thing about Mike is his patience and customer service. Other plumbers were either impatient in explaining things or I felt like they were trying to sell me on stuff. I don't want to invest in something without understanding it. I know nothing about plumbing, and Mike patiently explained everything to me in simple terms as well as made a variety of recommendations that included work he may not perform. He's a professional. He also knows his stuff. The check valves he installed were very quiet and I feel more confident we are protected with our back-up system. I also feel comfortable with calling him on any plumbing issue just to get some guidance and advice.
Description of Work: We recently purchased a house that was a foreclosure, so there was some maintenance that needed to happen as well as a sewer check and review to make sure everything was ok. Mike determined that we were vulnerable to flooding due to the configuration of the draining and sewage systems and a half-baked flood control system the builder attempted to install. Because money was tight, we decided to take incremental steps to begin to resolve some of the problems. Mike fixed a couple bad check-valves and repaired a mess of piping. He recently installed new pumps (ejector and sump), back-up pumps, and battery back-up system to protect us. In the Spring, we hope to work with Mike to fix the bad flood control system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Response from Goode Plumbing
Thank you very much for this report as well as the work. I have done several things in this Member's home. As stated, some of the drainage design was done in a way that is definitely less than ideal. The member plans to have us back to correct this next year. In the meantime, I installed some very heavy duty pumps (ejector and sump), back up pumps, and a battery back up system. All of this was completed using very high quality products. While the member appreciated my patience with his project, it must be said that I am very glad he was patient enough to want to learn about his home and the drain issues.

Roberta B.
11/2012
5.0
plumbing
  + -1 more
Very clean work. Best plumbing work I've ever had. Insulation was put on the pipes. Never had that before. All items under the cabinet were returned to their proper place. The price was reasonable. I'd hire Goode again in a heart beat.
Description of Work: Hot water pipes to tub and double sinks were replaced due to age. Also overflow on tub replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Response from Goode Plumbing
Thank you very much for the work as well as this very nice report! We appreciate your patience as well, as I know the project took a little longer to start and complete than we hoped, but it did all work out. I am glad we were able get everything completed in time for your dry wall repair person and that you are happy with us!

Valerie B.
11/2012
2.0
plumbing
  + -1 more
Was not happy to call a second time. I understand the defective valve (if it was really replaced the first time) but should not have had to have it rodded again. Thank goodness for Watch Dog Battery backup or I would have had a serious mess.
Description of Work: Downstairs bathroom flooding and main drain not draining. Jeff (who was very professional) assessed the problem and replaced a bad ejector valve and rodded out the main drain. One month later the bathroom flooded again and Jeff came back out. The new ejector valve was defective and again was replaced at no charge (warranty). Main drain was still clogged which he rerodded and I was charged 425.00 for the rodding. I felt that if was rodded far enough the first time I would not have had to pay the extra 425.00. I needed to keep cost down as I am selling my mom's house. My advice is, make sure everything is done right the first time to avoid extra fees!

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
5.0
responsiveness
3.0
punctuality
4.0

$845

Response from Goode Plumbing
To say that Jeff and I were stunned by this review is a bit of an understatement. I strive to provide the very best plumbing service experience for all of our customers. I honestly take each customer's satisfaction to heart, and go above and beyond to make sure that everyone feels they received excellent service for a fair price. I will be the first to say that we are not perfect-as humans, we do make errors, but we do try our best to correct or make up for them on the rare occasion that something does happen. However, in this case, I have to say that I do not agree with this Member's review, or the grades she has given us for Price, Quality, Responsiveness, and Punctuality. This member originally called because she had a basement bathroom that would not drain. Jeff went out there and found that the ejector pump basin was full. He diagnosed the problem as a failed float switch. He noticed that the pump was an older model, and recommended that while the pump itself still worked at this time, a replacement was the best option. She explained that she did not want to put the money into this as she was selling the house. Jeff said that the float switch could be replaced but he could not guarantee the pump would last. She took this less expensive option. He installed a new float switch. She also mentioned she had a slow drain-a drain unrelated to this, which she did opt to have Jeff clean using sewer cleaning equipment. About a month later, the Member called me and said the bathroom was not draining again. I sent Jeff out there again, and he found the main drain was obstructed. This drain was unrelated to the first drain she had us do-so she was NOT billed for the same service twice. A few days later, the member called and said the toilet was not going down again. I sent Jeff back, and he discovered that the recently replaced float switch had gone bad. This was a new, high quality brand, that unfortunately, was indeed defective in this case. Jeff replaced the float switch at no charge, under warranty. He did remind the member that the pump itself was old and was not under warranty. This switch was most definitely replaced the first time. Jeff showed her husband the recently replaced part. In terms of grades, here is why I disagree. As for price, I do not know what the member in this case is comparing our pricing to. I do not claim to be the cheapest company in town. Our standards for quality and running a licensed, insured, professional business does not allow rock bottom pricing. But I do feel we still offer outstanding value for the money. We gave pricing up front to the member, and tried to work within her budget. I welcome members to call our competition any time-for what we offer, our pricing is very competitive. As for quality. also, I do no agree with the D. I do agree that the float switch was defective. We have used this brand with success for several years with this being the first problem. However, we did replace the part free of charge, no questions asked. I do understand her not liking the fact that she had to call us back for a second time. I do apologize that a part we installed failed and caused inconvenience. As far as us rodding the line, again, the line we rodded on our second trip there was completely unrelated to the original line. Jeff rodded the complete respective line for each trip. As for responsiveness, I called the Member back quickly. We got back to her mother's home quickly. In fact, we were ready to come back the same day but she asked that we come back a different day that was more convenient for her husband. Punctuality. The first appointment we had with this member, she asked that we call ahead of time as she does not live at the home, and she would be meeting us there. Jeff called her when he was getting ready and got her voice mail. He waited twenty minutes and tried again, getting her voice mail a second time. He informed me of the situation, so I called her. I also got her voice mail. I asked Jeff to wait another fifteen minutes or so. I tried her again, again leaving a message on her voice mail (we left messages with every call). Jeff probably spent 45 minutes or better waiting to hear back. Because she did not respond, I sent Jeff on another call. We have had people forget their appointments with us every once in a while-again, we are all human. I did not want to send a plumber to what was almost Indiana and find no one there, especially since the client requested that we call first with an estimated time of arrival.A little while later, she called and said she was ready now. I explained that my plumber was on another call since we did not could not reach her. She asked if there was any way we could get there today. I told her I would check in with our plumbers to see if anyone was freeing up soon and could make it. Jeff called me a little later and said that he, despite the later hour, was willing to go since the member really wanted this repaired today. Keep in mind, that recommendations to do the job completely and properly were recommended from the beginning of this. Not doing these things was the customer's choice. We make recommendations when we see things that we feel should be done, but we can only do what the client allows. In this case, we did our best to work within her budget but still get things functioning. I believe that Jeff did explain what he was doing and why, and what further work he recommended, and about what lines were being cleaned. As always, I am happy to explain things and go over any issues, and can be reached on (773) 407-1884. Jeff and I will be following up with the Member also.

Robert N.
11/2012
4.0
plumbing
  + -1 more
They came out promptly. Told me they would get back with me, but did not until I called them back. The final resolution was that they couldn't complete the job. I was very impressed with their workmanship and website, I would use them again.
Description of Work: I called and made an appointment for plumbing.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Goode Plumbing
Thank you for your review. The issue was a leak from the jet on a fiberglass jacuzzi tub on the exterior wall side of the tub. While we could have repaired this, since we are not specialists in the repair of the actual fiberglass parts of the bath tub, we would had to have removed tile and the tub itself, and replaced the complete jet assembly. We looked into alternative repairs for this Member,which, again, since this is not really the type of work we do, took a little research and time. After some research, we located a company that did repairs to fiberglass jet tubs, and put this member in touch with them. We were certainly not trying to delay the member, but trying to find a repair company that could do this work without having to do a lot damage in order to get this leak fixed.

Susan M. H.
11/2012
5.0
plumbing, drain cleaning
  + 0 more
Goode Plumbing is excellent. Mike Goode returned my calls promptly, scheduled the work promptly, and stood behind his service warranty. Mike and his crew are highly skilled, responsive, and professional. They work quickly and accurately, wear shoe protectors, and leave no mess after the repairs. I would use Goode Plumbing again and recommend them highly.
Description of Work: Mike from Goode Plumbing repaired a leaking bathtub faucet, six leaking sink handles, cleared a sink drain, and cleared the bathtub drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

TIMOTHY E.
11/2012
5.0
plumbing
  + -1 more
The hot water tank exame went so well we used Goode to suply and install a new tankless system. Mike did a wonderful job consulting with us on the best option to meet our family's needs.
Description of Work: we purchased the special Hot Water Tank exam coupon from you for Goode. The plumber showed up on time. Was flexible with my wife's work phone call and ttied to avoid going to her for questions. He phoned me at my office instead. Very thoughtful. He reviewed the exam with me. Explained his thoughts. Agreed to send me options so I could do research.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$169

Response from Goode Plumbing
Thank you for the review and the service call. This was to complete water heater maintenance, which we recommend very two years in Chicago for storage type residential applications. We appreciate your allowing us to do this for you-doing regular maintenance on your water heater is important, and can make the unit more efficient and last up to twice as long!

Jami T.
11/2012
5.0
plumbing, water heater repair
  + 0 more
I was looking to get a tankless water heater installed so I looked on Angie's List for some plumbers for quotes. I had a few plumbers come out and provide a quote for the work. Goode plumbing impressed me from the initial communication with their professionalism, promptness, fairness in price (about 1/3 less than another vendor for the same work), and the fact that they provided a few options even though i had only requested one. Goode gave me two quotes instead of one. The first was a quote for exactly what I asked for- a tankless water heater. The second was an alternative option for a hybrid water heater (essentially tankless that mounts on a wall but with a very small reserve tank that enabled warm water to get to the faucets more quickly and a higher efficiency rathing among other benefits). They provided the second option because they had had experience with this kind of water heater and said it required less maintenance, was more efficient, and lasted longer than a traditional tankless. And after doing some online research on both options, I actually ended up going with their suggested option even though the price was slightly higher. The quote was exaclty what I paid for for the services rendered and the work was completed in the time that they estimated. I'd absolutely recommend Goode Plumbing to my friends and family as my experience was nothing but positive.
Description of Work: Installation of a Hybrid (tankless) water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,700

Response from Goode Plumbing
Thank you very much for this review. I am glad that you were happy with our work, service, and pricing. The unit that we installed for this client was an Eternal Hybrid, which we have a lot of experience with. There are a variety of water heaters on the market now, and each one has its advantages in certain situations. Even though this unit was, as this member mentioned, a little more money than the tankless she was also considering, I felt this was a better fit here. These units need proper installation in order for them to work efficiently and reliably.

Marcello C.
11/2012
5.0
plumbing, drain cleaning
  + 0 more
They have been consistently available, punctual and professional. They have done solid work, and their prices are competitive.
Description of Work: Michael Goode and his associates have repaired several things for us, including a sump pump check valve, hose faucet, kitchen sink drain, and others.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Response from Goode Plumbing
We have done several different service calls for this member-the loyalty is certainly appreciated. I am appreciative for this work as well as some upcoming work that he has hired us for. Thank you for taking the time to review us here as well!

P K.
11/2012
5.0
plumbing
  + -1 more
This is a company that has, at least in our experience, professional, smart people working for them. Living in the city, it can be a challenge finding a company that you trust. This is one. If you need a plumber, call Goode. I will definitely use them in the future.
Description of Work: We used an Angie's List deal for this service. $25 for a consulting service call, with $60 credit for any work done (paid an additional $35 at completion). All we needed was some answers/consulting for some plumbing related questions and very minor issues, i.e. bathroom pipe fix and clear a water line in the kitchen, misc other questions.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Response from Goode Plumbing
Thank you for your review. We appreciate your having us out to go over your plumbing needs, and am glad that you found us helpful! We hope that we can be of service to you in the future.

Andy S.
11/2012
5.0
plumbing
  + -1 more
From the initial onsite inspection/estimate to the day of the repair I've been thoroughly happy with Goode Plumbing. Finding Goode started with a leak and referrals from commerical sites that worked with Goode before. Of all the places we received a bid Goode was in the middle of the $ range and also Mike came out and provided knowledge about the plumbing issue. No other inspector spent even half a minute on that. The only ding I would say is that Mike has been busy transitioning to a new building location which resulted in less than responsive emails/phone calls. We did eventually connect and it never got to a point of personal irritation. Day of the repair not only was I welcomed by Mike and Develle but another team of guys who work on water and sewage. Originally this was a big job that was about opening up a new water service, after careful inspection it was a leak before the main cut-off knob. After a few hours of works it was new, using high quality parts. I'm pleased and thrilled. I have no concern about the leak returning. These guys did it right! If anything should happen I'm happy I have a 2 year warranty with Goode.
Description of Work: Replace pipe where leak was visibile after digging 6 inches underneath the basement floor. Leak existed before the main water cut-off.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$1,950

Response from Goode Plumbing
Thank you very much for this review. It is truly appreciated. The client called originally because he had a leak in his water service somewhere between the parkway and where the service entered the home. The only section of service visible was too small and of poor material which would not pass inspection. We told the customer that we would try to replace that section in hopes of finding a proper section nearby, but that he should plan on a complete new service-a fairly expensive job. The day we started, upon some more investigating, we came across some complications that would make this job even more involved. However, we went with our original goal of attempting to do the smaller repair, and were able to find a proper section to connect some new piping onto. We were therefore able to get him improved water service and stop the leak with some minor excavation with the basement, which we patched up after completing the repair. Because our original scope was to hope for the best, but plan for the worst, we had another company that we work with on occasion for larger projects ready to help with excavation and connections, and they stayed and helped us complete this repair, so everything was completed in less than a full day. I am very happy that everything worked out with the smaller repair. Also appreciated was this Members patience-as he mentioned, we were in the midst of relocating our shop and I was a little slower than normal at returning emails. We are all moved in as of this weekend, and appreciate the patience, work, and this review.

Bulbul P.
10/2012
5.0
plumbing, drain cleaning
  + 0 more
We were very impressed with the promptness of the company, and their plumber's thoroughness. He did not try to force costly repairs or replacements on us, but rather tried to find ways to fix the problem without running up a huge bill. We would definitely recommend Goode Plumbing to others.
Description of Work: We had some leakage in downstairs bathroom which we suspected was being caused by problems in the upstairs shower. We called on Goode Plumbing to come and take a look. They were very prompt to schedule a call and the plumber arrived on time. He suspected the problem could be caused by faulty caulking in the upstairs shower. There were two places where the caulking could have given way and caused a leak: the joints along the wall in the shower stall, or around the bottom drain. The plumber redid the caulking in the drain and suggested it might be more economical for us to do caulking on the shower walls ourselves. He suggested we wait for 24 hours to use the shower and see if the problem was fixed. If it wasn't then it could be something more serious, requiring more work. We took the opportunity to have him replace the valve in one of our toilets. The total bill including parts came out to be a little over $200. After checking the shower after a couple of days, the leak seemed to persist, so we called Goode again. The same plumber came again. After inspection, he determined that the leak was probably caused by a hole in the copper drain pipe in the upstairs shower. He suggested trying out a quick fix, i.e., putting a plastic pipe of narrower gauge in the shower drain and sealing it. This would act a sleeve and allow water to drain out directly, bypassing any contact with the original copper pipe. He said that often this solution was long-lasting and avoided costly replacement/repairs. The procedure was quick and cost us only the normal service all charges ($59.95). After allowing it to dry up for a day, we used the shower, and lo, no more leaks!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Goode Plumbing
Thank you for this report, Member. Our plumber, Bob, took care of this job. Leaks from one unit to another can be tricky to determine, especially if no walls or ceilings are open. If there is no real damage from the water, we will typically try our best to not incur damage by opening anything up unless truly necessary. In this case, we looked for more obvious causes, such as the caulking as mentioned. After this turned out to not be the issue, we returned and did some more investigating, and found another issue, which we were able to repair.

Rodeane C.
10/2012
5.0
wells
  + -1 more
Bob from Goode Plumbing came on time and did an excellent job. He removed our old sump pump and put our new one in. It is working very well. Goode Plumbing Company is a very professional business and does excellent work. I will continue to call Goode to do all of our plumbing. Thank you very much.
Description of Work: Removed old sump pump and put a new one in.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Goode Plumbing
Thank you for the review. We have done other work for this Member in the past. Our goal is to establish a relationship with each client. We appreciate your continued trust in us.

Anne G.
10/2012
5.0
water heater repair
  + -1 more
The folks at Goode Plumbing were outstanding. I called on Sunday, expecting to receive a call-back on Monday, but the owner called me Sunday night. We settled on a date for Goode to visit my apartment, and they were right on time. The service was excellent, and they taught me know to prevent future problems. Highly, highly recommended.
Description of Work: The drain pans in my water heater and furnace/air conditioner filled with water and overflowed. Turns out the drain was clogged with debris from the anode rod in my water heater. I didn't know the anode rod should be replaced every 2 years or so, and it has been over 5 years before the problem occurred. Goode cleaned out the clog and replaced my anode rod. Everything is working perfectly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Goode Plumbing
I appreciate your review as well as the service call very much! While our standard hours are Monday-Friday, we do our best to take care of our clients on Saturdays as well as emergency situations whenever possible. I am glad that you are happy with our service. We do recommend water heater maintenance every year or two, depending upon where you live, to ensure a long, efficient life this very important appliance. the anode rod you mentioned is an often overlooked, but very important part of this maintenance.

Herbert S.
10/2012
5.0
plumbing
  + -1 more
My bathroom sink is old and uses a style of faucet that is not very common anymore. A couple of years ago, a plumber from a different company told me that if the faucet ever started to leak it would not be possible to repair because it was corroded inside, and could not be replaced because that style of faucet is not made anymore. When the faucet finally did start leaking, I called Goode Plumbing because their website said they are experienced working with vintage fixtures. I called them on a Monday and they said they could be there that Thursday. The plumber who came seemed very knowledgable and was able to remove the faucet stems. He obtained replacement stems and installed them, fixing the leak. But that night, the hot water faucet handle came loose, making the faucet unusable. I called in the next morning and Michael, the owner, came out later that day (Friday). He tightened the faucet handle, but said that I really needed new handles, since the old ones were corroded and would probably come loose again. He was able to obtain a set of new handles and installed them the following Monday. Bottom line: The repair took a bit longer than I had hoped, but I think that is understandable given the age and condition of the faucet. The repaired faucet looks and works fine, and I didn't have to replace the whole sink! I am happy with Goode Plumbing's service, and will call them the next time I need plumbing work done.
Description of Work: My bathroom sink faucet was leaking. Goode Plumbing replaced the faucet stems and handles.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Goode Plumbing
Thank you for your report. I like working on the older fixtures. I see them repaired incorrectly all too often. When rebuilt properly, many of these faucets and fixtures will give many more years of service. Parts are not always available at every supply house, but we do have sources for rare parts-it just requires a little more time and looking around. The supply house that Bob, the initial plumber, went to for the stem assemblies, did not have handles. After the original set did not hold up to the rebuild, I was able to locate a set of brand new, correct handles and replaced them for this Member.

Contact information

4594 North Elston Avenue, Chicago, IL 60630


Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
055-042574
Trade License Locale
Illinois
Trade License Authority
Illinois: Plumbers
Trade License Expiration
09/30/2025

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Wells and Pumps,
Sewer Cleaning,
Drain Pipe Installation,
Natural Gas Lines,
Basement Waterproofing,
Water Filtration and Softening

FAQ

Goode Plumbing is currently rated 4.8 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Goode Plumbing accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Goode Plumbing does not offer free project estimates.
Yes, Goode Plumbing offers eco-friendly accreditations.
Yes, Goode Plumbing offers a 10% senior discount.
Yes, Goode Plumbing offers emergency services.
Yes, Goode Plumbing offers warranties.
Goode Plumbing offers the following services: Complete residential and light commercial plumbing service, including but not limited to: -Drain Cleaning, Faucet and Fixture repair and installation, vintage fixture restoration, Water Heaters (standard and power vent, storage type, Tankless, Hybrid), Overhead Sewer service and installation, Flood Control service and installation (ask about our system-they are second to none!), complete and partial repipes, efficiency upgrades, gas piping, pressure restoration, etc.
New construction.

Contact information

4594 North Elston Avenue, Chicago, IL 60630


Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day