Goode Plumbing

Was rocky in the beginning but the owner ensured that everything is done properly. I would definitely recommend this company as the management is dedicated to the business and their customers.

Their pricing is reasonable and I think it could have been a better pricing.

This was the first contractor we have used through Angie's List. This was the best experience we have had with a plumber. He showed up on time, covered his shoes, took some extra maintenance steps to clean out the pipes, showed me the condition of the parts, finished the repair, and reviewed what we should expect in the future to maintain the faucet.

Before our washer and dryer could be installed in our newly purchased gut rehab, we needed a shut off valve on the gas line to the dryer and confirmation that the draine for our washer was operational. Goode had a cancellation the day that I called, so they were able to send Develle out right away. He was amazing! He understood exactly what we needed, worked efficiently, and best of all, he explained everything and patiently answered all of my questions. Not only, will I use Goode in the future if we need plumbing work, but I'll ask for Develle!

We suffered long wait for plumber to show up. We have to call three times to get estimated time of his arrival. He was 2 hour late and after he arrived he made big fuss about no parking available at Condo. I moved my car so that he can park. Also when we call office to set up appointment no one told us that we have to print out coupon. We end up calling office again to convince plumber to accept coupon. Total work was done in less than hour but charges were $ 370 minus $ 60 Angies list coupon = $ 310... The work done was to change dishwasher drain from air gap to disposer outlet and cap off. They charged $ 248 to rod drain which seems significant high. I will not use them again

I have been impressed with how responsive and professional Goode Plumbing is, too. The plumbers are honest and charge a fair price for quality work.

Overall it went very well. It took the plumber about 2 hours to do the work. Considering I provided all the materials, the wall was openned up, and all that was required was soldering fittings, it seemed that $400 was fairly steep. That's about $200/hr for essentially just labor. That might just be the going rate for plumbers in Chicago. But, I was just happy the work was done and that I feel confident I will not expect any leaks.

Really well, the second snake cleared the drain and I was given instructions on how to maintain a clear drain.

Plumbers are expensive - and that is what I was reacquainted with during this visit. Plumber was professional and courteous and stopped leaks in both my toilets. He told me my bathroom faucet would need a new cartridge to stop leaking and that the cartridge for the specialized faucet plus installation would run $150-200. He recommended and I agreed that I buy a new faucet instead and call him when I had it so they could install it. I bought the faucet and installed it myself for less than $50 (faucet included). No, I'm not a plumber, but I am comfortable around supply lines, pipe wrenches and teflon tape - oh, and hole saws (had to expand the hole in the countertop from 1-1/4 inces to 1/12 inches for the faucet to fit. If I had to call a plumber, I definitely would use Goode Plumbing again - but I would call only if there is no way I could do the job myself.

Mike did an excellent job. He was very thorough. Not only did he unclog the pipes, he inspected the toilet and replaced the flapper and also looked at the ejector pump in the basement. I really appreciated how detailed his explanation of what he was doing. I felt I learned something. I would definitely use Goode Plumbing again.

The price was very reasonable. They were on time and available during the time I needed them because of work. They were flexible, nice and professional.

Mike was very responsive and understood the urgency of our service call. it was Dec and we had no hot water and low pressure. he came out and assessed the situation, recommended the appropriate replacement water heater for our home and quoted me a fair price. within 24 hrs he was able to come back, remove the broken unit and replace it within 4 hrs. he also added a larger drain valve to the new unit, and a drain pan. he was mindful of not making a mess and cleaned up after himself. i highly recommend Mike and will consider them first for any future plumbing work that i may need in the future!

He was fair, and he was personable, professional and he knew his business. He didn't try to talk me into extra unnecessary things, even had us go buy the devices for ourselves from the plumbing supply company to keep our bill down. I found him through a church bulletin. He is very knowledgeable.

The drain of the basement tubs the washing machine drains into was completely blocked. I tried everything I could do myself, from trying to use a little drain snake, to chemicals, to a device called a "clog buster" that uses water pressure-- little effect. So I bought a Big Deal for evaluation plus $60 towards plumbing work, thinking that should about cover such a small issue. I was not home when the plumber came-- my husband had to handle it. The evaluation revealed that they would charge us another amount-- I think it was $60-- to actually fix the drain. My husband agreed, and the plumber blasted the clog out with a heavy-duty air blaster. I believe it took 3 or 4 repetitions to get it flowing. No problem since. So I am happy to have the drain cleared, but feel we paid as much as we would have without the Big Deal. But I could be wrong about that.

I called Goode Plumbing due to the huge number of positive reviews. There was a bit of a glitch when I first called, I had to call back s couple times. But Mike was very apologetic about that, and everything else was great. Mike came over and quickly identified that our leak under our kitchen sink was from our faucet going bad. he suggested a place to get a new one, a place we had a good history with. We purchased a new faucet and Mike came back to install it at our convenience. He finished the job in short order. A great experience.

Excellent, efficient work! Very clean service of a very dirty job.

The entire process went wonderfully. They were very responsive to our call for service. We were able to arrange a service call the very next day at a time that was most convenient for us. Ed, the technician, was very professional and knowledgeable as he surveyed our problems. It was decided that it would be best to replace both the shut offs and the faucet due to age. Ed came back the next day with the parts and replaced the existing items in a timely manner. He was very careful of our property and precise in his installation always making sure that the connections were wrapped with teflon tape and leak proof. He made sure our shut offs were comfortably positioned for our use. In calculating the cost for the job, Ed reduced the book price taking into account parts that we would not be needing. That was a pleasant surprise. We also received a quote for replacing our aging hot water heater. Ed went into detail as to why they are superior with their installation methods compared to others. We have given them the ok to replace the hot water heater next week. We were very pleased with the whole experience and saved 10% on the total bill because we were Angie's List members. How can you beat that? It's easy to see why Goode Plumbing has consistently received the outstanding service award from Angie's List. Keep up the outstanding work!

I was impressed by the initial estimator / plumber that came out and once I was able to get on their schedule (not too long) we settied on pricing. I had been in the market for a battery backup for my very necessary sump pump since we had lost power back in 2011 and had just enough water in our basement (which at that time was just storage) to trash the old carpet/walls to force an unscheduled remodling money pit. The pump back up was the last in a series of investments made to ensure that we wouldn't have that problem in the future. Mike was helpful with guidance on the pros and cons of this fairly sizeable investment and the various options that I could choose from. When he and another plumber arrived to complete the work they were clean, prompt and kept me in the loop with progress. They even swapped out much of the older copper piping from the pump since it was not quite installed properly for a discounted price. The one thing that I notice everyday with the work they did was the installation of new check valves which have to be the quietest I've ever (not) heard. I'd call them again when the pesky problem of plumbing arises...

The problem was not, ultimately, solved in this service call. However, I would call them again for future plumbing needs after speaking with the owner afterward.

The plumber arrived on time, put on the little booties he brought before crossing the threshold, and tested the sink. Inspecting is not simple in my tiny bathroom: he had to kneel on the floor, squeeze between the sink and toilet, and twist around with a flashlight to see the pipes and underneath the bowl of the pedestal. He had no problem doing what was necessary. He immediately saw that one of the connecting lines was kinked and showed me that I could untwist it to give it more play. This simple move improved the water flow and I could probably do it myself next time if needed (I haven't needed to yet and it's been 3.5 months). I appreciated that he clued me in to something I can easily do myself and not have to pay someone to do. More importantly, the plumber kept looking and feeling around to figure out the mystery leak. He finally found a crack in the porcelain--inside the bowl, something you can only see by kneeling and twisting awkwardly and shining a flashlight inside a narrow opening underneath the bowl. He showed me how to find it myself. I appreciated his diligence searching for that leak and that he explained things to me. Unfortunately he said that there was really nothing to be done and caulking (which would be difficult) would only be a temporary fix and that I needed to replace the sink. Several weeks later I had a contractor doing some other work and I had him take a look at the crack. He also said I needed to replace the sink and I was glad to have confirmation before I incur the expense of a new sink. The Goode plumber advised me to go on Angie's list and print the coupon, which I did. He explained how the deal would save me money in the future on another service and I found the deal a bit confusing but I think it was worth it. Overall I'm happy with the service I received and would use Goode again. I don't remember the plumber's name but he was very nice and professional. (A side note: I haven't yet replaced the sink but have avoided the leak by using the hot water very, very sparingly. When I do replace the sink I will consider using Goode.)

They were great. In fact, the job went over what the estimate was in terms of time. They were going to return to me the additional money. I felt bad so I gave them some more money. The woman that I talked to on the phone who handles everything was great. She was very professional. And, the plumber Bob was amazing. It was a nightmare that he was trying to work with because of the earlier plumbings that we had was really pretty horrible. He ended up being in my house from 10:00 until well after 5:00 at night. The price was very reasonable and the work was excellent.

Goode returned my call for scheduling right away, and then even called the day before offering to come earlier if we'd like. That didn't work for us, and they were quite fine with that. I really appreciate the offer, though. At our service time, Ed came right on time, and was cheerful and efficient. It took a total of 55 minutes! Beautiful work, friendly people!

I was bummed that I had to track down the plumber after he left, but he was quite responsive. would probably use again if I couldn't get my suburban plumber to go down there.

Goode Plumbing is a great company to do business with! When we realized our old hot water heater had died the other night (again) we went on Angie's List to find a vendor to come out and replace it and Goode had good reviews so I decided to call them. Mike got back to me that same night but sent me a text because it was nearly midnight and he wasn't sure I would still be awake; which was extremely thoughtful. He then called me in the morning to follow up. I explained that we were selling our condo in a month so we weren't looking to spend a ton of money on a new water heater and he quoted me a very fair price it it did need to be replaced. When he came out, he determined that the old one could be repaired and even called the vendor to see if it was still under warranty and was told yes so we decided to just go ahead and fix the old one. He was genuinely happy that he was able to help us out by finding out about the warranty and told me what I needed to do in order to get the replacement part shipped to me. He knew we were in a bind not having hot water on one of the coldest days of the year and said to call him as soon as the part arrived and he would fit us into his schedule even though he was booked up for the next several days. Unfortunately when I called the vendor back to order the part, I got a different guy who said that the previous customer service rep had given bad information and the warranty was actually up and I would have to pay for the parts and the shipping. At that point it was nearly as expensive to fix the old one as it was going to be to replace it and we would have hot water restored a lot quicker. I called Mike and he came right back over and got to work on getting the old one out while another plumber from Goode went and picked up the new one. They worked together to get the new one installed and we had hot water again by the afternoon. I couldn't have been happier with Goode Plumbing and the work they did and I would definitely call them again when plumbing work is needed.

Jeff arrived at the job promptly; was very courteous, professional and very responsive to my concerns as a customer. The scope of the work involved turned out to be more than I had anticipated in terms of cost and complexity. Jeff, however, did an excellent job fixing the problem and covering up the gaping hole in my basement floor!