Goode Plumbing

The pipe was not sodered all the way. Every time I took a shower water would run out of the pipe and damage the floor below. The plumber fixed the problem in 20 minutes. I was very happy.

It was great. They solved the problem and advised on enzyme to fix the reoccurring issue. We have not had a back up in 5 months!!! That's a record for the 2 1/2 years we have lived in this new property.

Unfortunately, this is my third plumbing problem in the last few months. Fortunately Mike and his staff are really great plumbers and people. Mike came by on time this morning and took a few seconds to figure out the primary reason for my call, i.e. water leaking under my kitchen sink. While he was there I asked him to check out a slow leak from the faucet in our powder room. Finally, the caulking from my last job with them in my master bath had deteriorated, so he redid that. Aside from the time that Mike needed to go and get new cartridges for the faucet (unavoidable) Mike got everything done quickly and neatly. I'm really happy to have found them on Angie's List.

the drain, probably during construction. It came out on the end of Mike's "snake". Mike then checked and made sure that the drain was clear by running water from the hot water tank into the drain. All in all a very inexpensive fix for what we were afraid would be a major repair. Thank you Mike for your professionalism and the recommendation of a painter/drywall professional to repair our water damage.

Provider came to evaluate my hot water heater. They determined the hot water heater needed to be replaced and provided an estimate that was at least double what another competitor would offer. I got the water heater replaced to discover after the fact that it did not need to be replaced, there was a water leak NEAR the hot water heater.

Tech was able to come out in less than 30min for a leaking water heater. He was very professional. We ultimately did not go with them due to the estimate to replace the heater was a bit much. Otherwise, we would use them in the future for other plumbing issues.

Bob was able to come earlier than the appointment time, which was better for my schedule. I'd been having extremely low water pressure, and so I talked through some of my theories, and Bob listened and explained clearly what he wanted to investigate. He had several good ideas, and I appreciated his patience and problem-solving skills. In the process, we discovered that my sewer was backed up, and he was able to immediately power-rod the line from my outside cleanout for $295. I was also interested in quotes for a new water heater, and Bob took the time to really inspect my current water heater: he took off the access panels to the combustion chamber and showed me that everything looked fairly good considering the age of the heater. I can't thank him enough for putting me at ease because my water heater has a couple more years in it after all. I'll definitely call Goode and ask for Bob when it's time to replace it. Bob also followed up by email with information on a pressure booster pump. Fortunately, my pressure problems were resolved when the city fixed my leaking buffalo box/valve.

They were prompt, courteous & did a good job.

Very professional service, the owner came to my house and quickly found the problem to my showerhead and fixed it. He suggested cleaning of both my water heaters as well but I didn't feel pressured to complete this service at a later date. I would definitely use again!

They did a great job, the prices are fair. He identified the correct way to fix my toilet, and even went the extra mile to get the part from the city, that the hardware store doesn't provide.

ke came out to check the work and make sure everything was done rightit went great. they were here at scheduled time.did a fine job ,no mess they were very clean. there was no additional charge we paid the quoted price.then Mike came out to check the work and make sure every thing was satisfactory.

1) I wanted to install a backup ejector pump with a battery backup. I didn't realize how expensive batteries were for ejector pumps (which is different than a sump pump). 2) Spoke with plumber from Goode Plumbing. In retrospect, I think we were confusing ejector pumps and sump pumps. He gave me an estimate just about $3000. 3) I spoke with Mr. Goode, who offered to work on the price. He came back with a lower estimate and I agreed to the work. I had to leave town for a few weeks, but scheduled the appointment while I was gone, as someone was going to be in the apartment while I was gone. 4) When I came back I checked out the work. Only a battery backup had been installed. No backup pump. 5) I spoke with Mr. Goode, and explained to him what I had wanted. He set up another appointment. 6) Mr. Goode came and installed the backup pump. When all was said and done, the final price was in between the 2 estimates - at about $2800 including tax. He threw in a bunch of labor to rectify the confusion. There are some things that I should've done differently. I should've scheduled the work while I was there personally. I should have expressed my expectation when receiving the second estimate. The first plumber I spoke with at Goode, however, was not responsive to what I was wanting. For his part, Mr. Goode was good about rectifying the situation after everything was cleared up. Goode Plumbing remains my plumber of choice. This project, as it turned out, is an expensive one because the part is so expensive.

The initial call went okay, however, I had to have them come back out to resolve an issue that was missed previously. The owner came out himself and I found him to be very attentive and professional. I appreciated his personal attention and willingness to come out on a Saturday. That gave me a better impression of the company after the initial service call.

the guy seemed okay but they did not want to do too much work.. they took pix of faucets but never came back or called back to fix it.. they also did not fix another faucet correctly.. they just seemed not interested in working... they also did not want to clean the grease trap.. saying it looked fine.. although chicago code requires an annual clean up

Bob and Ernie removed our old 75 gallon water heater and replaced it with a new 60 gallon Bradford White model. They carted the bulky, heavy units up and down our right-angle stairs to the basement and through the doors without a scratch. They worked carefully and efficiently, and cleaned up after the job. Before the installation, Bob, Mike and Judy helped us pick the Bradford White water heater model that was best for us. I would definitely recommend them.

Mike showed that he really cared about doing things right. He was not in a rush, he was not looking to cut corners to get out as quickly as possible. He explained everything he was doing while replacing the cartridge and trim, and even offered to go above and beyond. He ended up making a special trip to a hardware store to get something to secure an unsecured shower pipe that wobbled around when you adjusted the shower head. It wasn't what I called about, but it was a nice bonus to get that taken care of. He takes the time to diligently clean the tile before installing something new. I certainly will call them for future needs.

It took 2 weeks before they had opening to investigate a water leakage. My father-in-law and I already cut a hole in the drywall to isolate where the water was coming from. The plumber had trouble seeing exactly where the water was coming from. He wanted to cut a hole in a foyer wall to see the plumbing stack from behind. It took nearly 15 minutes of me convincing him that the plumbing stack was not located there before he was convinced that I was correct. Instead he ended up cutting a 5 inch hole in the ceiling directly next to the whole we already made before he ?could see it?. He charged me $150.00 for the quote because he had to cut a hole. He told me that the only way the plumbing stack could get fixed was by cutting the entire thing out and replacing it with another cast iron piece. I asked if it could be replaced with PVC and he said there was no way. The ridiculous quote I received was $2200.00 and it would take another week before they could get back and fix it. I called AHS Plumbing later that morning and Dan came out within an hour. He said it could be replaced with PVC and that it would be done that day for only $955.00. It has been over a month since AHS fixed the problem and absolutely no issues. Goode Plumbing charged $150.00 for the quote and was $1245.00 more expensive than AHS Plumbing.

It went great. Did not take much time. No more than expected.

The technician, Develle, arrived promptly, quickly assessed the problem, and made sure I understood and agreed to the verbal price quote. The appointment was a little longer than I expected, as he had to go to Home Depot to obtain a new handle (the handle he had with him didn't work for my toilet). He retrieved it and was back well within the time he said he said he would be. Throughout the appointment he was very courteous and friendly, and extended the 10% off coupon offer because I cited Angie's List, although I didn't have a copy of the actual coupon with me. I was very pleased and the toilet is working perfectly! The two-year warranty is a plus, too.

We can't say enough positive about our experience with Goode Plumbing, particularly Jeff and his crew. Jeff answered all questions from the numerous uninformed (at least five of us) and also to informed phone calls coming from my construction superintendent brother from CA. He actually was the whole family's "plumbing therapist" as he had to lead us in the correct direction to replace the kitchen pipes which greatly increased water pressure and was the correct thing to do since the kitchen was being remodeled. All work done was very neat and professional and as scheduled. We will be calling Goode again and you should to if they serve your area. Mike, you better tie Jeff up as he is a major part of the business. Let me say just a word about price; Goode is certainly competitive. But they may not be the cheapest estimate but they are the best! Entire experience with office contacts and everyone was great.

They were good. I like them, they are very professional, and they seem to know what they are doing. They haven't finished the stack issue yet, and so if they run into any problems, the charges may be more.

Arrived on time. Worked was completed in less than two hours. Very polite. Cleaned up beautifully.

Most polite people working for them. They did a great job and they werer very very nice, I would reccomend them.

Develle Wilson gave a courtesy call about 10 minuets prior to getting to my house and arrived within the 8-8:30 times slot I was given. He was very nice and thoroughly explained to me what was wrong and what he needed to do to fix it. It turned out to be a bigger job than I (and I think he) expected. Turns out a terrible contractor I used to retile my bathroom, and had to remove my vanity to do so, put the faucet back together in a terrible fashion. Didn't seal or lubricate anything. Two or three years later, parts were completely rusted together. That was the last time I used a contractor not from Angie's List! Anyway, it ended up taking Develle about 4 1/2 hours, including time he need to go get parts and attempt to salvage my cartriges (to no avail). Everything looks and works perfect now, and Goode gives a two year warranty on parts and labor. I am quite satisfied. I really don't have any way to gauge whether the pricing was good, but for a job of this length it seems reasonable.

Mike and his crew completed the job in one day. They were friendly and professional. Mike is very personable and skilled at his craft. They cleaned up after themselves and protected the work area from any damage. We will use Goode Plumbing again.