Goode Plumbing

We initially contacted Goode Plumbing because the valve and hard piping to our dishwasher was clogged. Several of the shutoff valve handles had broken off and needed to be replaced as well. Our existing pipe was galvanized, which tends to corrode. When George arrived he listened to the issues we saw and after a look around under the sink, he was able to give us an initial estimate for the work. All of the units of our building are served by one main shut-off in the basement. George was able to replace our under sink shut-offs within 30 minutes, which helped to ensure our neighbors where not without water for long. He also noticed that the aerator for our sink was missing and had a replacement on hand. When the work was complete, we tested the dishwasher and it worked perfectly. George replaced the old galvanized pipe with new copper and provided new shut-off valves for the sink and dishwasher. He kept his work area clean and was very professional.

We had a broken pipe at our house during the -40 windchill/-16 at night on 1/6 that was inside our instant water heater. Goode Plumbing identified the main issue with the broken instant hot water heater and said that the exhaust system was the problem. Goode said that the manufacturer should cover the replacement since installation was done properly and just failed during the extreme temperatures. Goode refuted several "no" responses from the manufacturer and successfully got the manufacturer to cover the replacement equipment. We only paid for the cost of the initial call during the frigid weather and then the installation after the manufacturer sent the replacement. Not only did Goode Plumbing really know their stuff, but they were incredibly helpful in lowering the replacement costs by directly dealing with the manufacturer.

Excellent job and won't hesitate to use them again in the future.

I am now a loyal client! If we need a plumber going forward, Goode is going to be my one and only call. Mike came over on time and was honest with the assessment. He actually did not charge me for the service call which was super nice. I really appreciated it and will definitely use Goode again. THANK YOU!

Service was great. Bob from Goode was friendly and professional and attentive. He arrived in the scheduled window, assessed what we needed done, then went to his truck and got all the parts and tools he needed. He swapped out the broken sink and replaced all the drain pipes quickly and then replaced all the drain lines on the 2nd sink as well. Service was about and hour and 20 minutes for both sinks and him to be out the door. No complaints, the ladies who scheduled the appointment were friendly and professional as well, and got us scheduled as soon as they had an opening. The $311 certainly was more than I would have like to pay (since I could have just done it myself, but didn't want to deal with the hassle of it). But for good work, done right, I think it was a fair price.

They were excellent. I saw good reviews on your website. I called them for some plumbing work and they were exceptionally good. The installers name was Jeff, he was kind, courteous and explained the work that was going to be done. He did a really nice clean job. Their prices were good as well. I will use them again.

Wow! This company saved our Thanksgiving! We were hosting 15 people and of course the sink stars backing up the night before. We called at 9pm and someone was out by 10:30pm--it took a few hours to fix -- they were lifesavers! What was most impressive is that they accomodated us even though they were working another, very involved job -- they worked it out so they could help us. I am SO thankful -- of course we had to pay a little extra for emergency hours but it was better than others I had seen. HIGHLY recommend!!!

They did great. ***Update*** They mentioned a scheduling issue and they did have a little hiccup but they were very professional in handling the follow up. I won't call another plumber if I need work done!

Superb. The plumber was on time, professional and explained what he did thoroughly. He went the extra mile by for free also noticing my loose kitchen sink face and tightening it. He also took a moment to discuss my laundry room valve.

They replaced all the old galvanized steel plumbing in our laundry room and added a new outside water valve. Was an all day job in which Duvall did an excellent job.

The plumber that arrived immediately found the water line and disabled the water flow. He was extremely professional and knowledgeable, even gave us tips on what to do once he left. I would recommend this company to others and will use them in the future..

The plumber arrived on time was very friendly and knowledgeable, and completed the work. He cleaned up after himself and replaced everything he had to move out of his way. I would definitely use this company again.

If I recall, I was disappointed because something wasn't set right with the flush mechanism and it caused some problem - running or something and I had to call the plumber back. He came promptly and made the adjustment and all was well but I didn't think I should have had to ask for the extra visit. And I thought it was a little expensive at the time although I know plumbers are expensive generally and I had no basis for comparison.

Amazing. Everything has been said - they are prompt, nice, reliable, knowledgeable and everything good you ever wanted. I've talked to Goode several times on other issues and they always talked me through things that I could do myself and thus, never had to come out. This was a burst pipe and they were willing to come out at 2am, but instead talked me through the situation, got things under control and saved me an emergency charge by coming out in the morning. They quickly located the burst pipe and fixed it. They explained everything (multiple times) answered every question I had, gave me lots of advice and suggestions on how to deal with future issues and were generally awesome. They are the best contractor (not just plumber) I've dealt with. Everything you want and need and are ridiculously nice to boot.

I called several highly rated plumbers from AngiesList and they all told me they were booked up. Might have had something to do with the fact that it was the coldest day of the winter (-40 wind chill). Goode was actually my first choice based on the reviews but they were also officially booked for the day. But they called me back and said that Mike, the owner, was going to come take a look. He was great. Super professional and knowledgable. Not only did he take care of the flood, to get his equipment in from the street he had to shovel a path up the sidewalk to our house! (Did I mention it was -40 with the wind chill?) Super impressed. I'll be calling Goode again in the future.

This company really takes their reputation seriously and I will definitely use them again for future plumbing needs.A workman came and spent a few hours fixing the problem. When he left, everything seemed to be in good working order. Unfortunately the problem returned again within a few days. We called Goode's back and they promptly sent the workman back with a second plumber and they both spent several hours basically re-piping everything. Even though the second job took much longer than the first, we were not charged any balance.

I have used Goode Plumbing in the past and was very pleased with their speed and quality of their service so when our shower wouldn't drain, they were the first and only company we called. Initially they said they were booked all day but were able to squeeze me in early in the day. Michael arrived within the time frame that was provided and immediately started trouble shooting the problem in our shower. The issue ended up being more complicated than a simple clog as he believes water actually froze inside the pipes which made it impossible for the shower to drain. Eventually, after using three different, heavy duty tools and running extremely hot water from our adjacent tub, he was able to clear what was assumed as ice. Unfortunately, if it was ice, there is no way to fully prevent this from happening again but there are a few preventative measures that he recommended we take during extremely cold days. Michael was here between 1.5-2 hours and the cost (with my Angies List discount) was a little under $300. Considering there were no new parts installed, the cost seemed a bit high; however, I was appreciative of the timely response and solution to the issue.

Given burst pipes all over the city Mike was able to get to our building at 9AM Sunday morning. This compares to responses from other plumbers that they couldn't be out for another 3-4 days. Mike understood the importance and came out after a couple hours of sleep to take care of our situation. He arrived on time, was professional, and quickly assessed the situation. After troubleshooting he identified the problem to be a leaking faucet in the unit above - the faucet was running for 48 hours at the recommendation of the prior plumber to prevent further freeze. Mike gave an honest evaluation, resolved the issue, and charged us only for the emergency call.

Owner came out. Investigated, listened to the pipes, all this before taking action. So when he did go in with the router, it had a clear picture of what was going on. Also when I called, the woman who answered was so helpful, even reminded me of the 10% Angie's lost discount.

His office was friendly and very responsive. He squeezed me in on a busy day. I did not know there was a burst pipe, I only knew there were some odd noises coming from various parts of my home and they all sounded like Niagara Falls. He came and he worked under some pretty unpleasant conditions for several hours. He explained that water in the pipes in the extreme weather we have had is creating a lot of burst pipes, so he not only made the needed repairs, but he also put in a user friendly configuration and a drain so that I can easily prevent this from happening again. I really enjoy dealing with the people from Goode Plumbing. I recommend them to friends and relatives. I wish Mike had other craftsmen working for him that provide other services. With his high standards, I would hire him to remodel, paint, do electrical work, etc.

Mike the plumber was very quick to respond to my initial inquiry. We set up a date and time by text message of when he could come out to take a look. When Mike got to my place he was very kind, courteous and mindful of keeping things clean (took off his shoes, brought his own mat, brought his own cleaning supplies). He began to investigate the problem with using his high powered cleaning tools. When that didnt work he needed to cut into the pipe. Once in, he found the source of the problem right away. After the pipes were unclogged he then cleaned the rest to remove any and all grease build up there may have been. Mike then installed a new pipe to replace the one he cut. When doing this he took additional measures to ensure that if the pipe was clogged ever again, he nor any other plumber wouldn't need to be called to take care of it. I really appreciated that! When Mike was done he cleaned everything up with his own cleaning solution and left the place better than what he found it. I was very nervous calling a plumber as in the past (before becoming an Angie's List Member) I have been left feeling like I was ripped off. Mike did not make me feel that way at all. He was very trusting, honest and up front. If I ever run into a plumbing issue again, Goode Plumbing will be the people I call to fix the problem (And I will specifically ask for Mike). Thanks Guys!

Had a slight bit of trouble scheduling at first, however once I called instead of emailing we managed to get a date and time set up. Mike called me the morning of our appointment to let me know he was on his way but running a few minutes late, which was fine with me as I was working from home all day. Mike arrived, was professional, polite, cleanly dressed, removed his boots, and went right to work. Within the hour he had the problem solved. I asked him to take a look at a couple of water heaters in the building for routine replacement as they were getting older. He gave me some tips on the hookups they had, we discussed various different options, and he asked if he could email me a quote later which is great. He very kindly knocked some money off his bill because we had had those scheduling issues and he was running a little behind. That was very unexpected but I appreciated the goodwill gesture. I especially like the guarantee the work comes with!

I had used Goode Plumbing several years ago and was very satisfied with the work which is why I called them this time. I basically had the same problem of bad water pressure in my shower plus a few other things. On Dec 2 I got on their web site and left my name and number to be contacted ASAP. I waited all day and received no reply. The next day I called on the phone and spoke to a lady who said she'd have someone call me about coming out. Several hours later a man called and said the reason no one had called me back the day before was because of a mix up with the phone number which I very much doubted. | I explained that my problem involved a pipe leak in the basement, a leak under my kitchen sink and a problem with the water pressure in my bathroom shower which was my #1 concern. I was told that they could not send someone out until the following week on Dec 10th between 11 & 1 PM. I agreed and scheduled the appointment. On that day I waited until 12:45 pm then decided to call to confirm that someone was actually coming out. The woman who answered the phone sounded like she had no idea about my appointment, said she'd check and call me right back. She did not. At 1:10 pm the phone rang and it was the plumber telling me that he was parked around the corner (I have a driveway) and that he'd be at the house in 5 minutes. Twenty minutes later he rang the doorbell. |I showed the plumber the leaky pipe in the basement and he said that it was behind the wall which would require that a hole in the wall behind the downstairs bathroom to be made. Since the dripping was not that bad I told him I'd wait on that. I then showed him the upstairs bathtub and how bad the water pressure was. The water coming out of the faucet and shower head was very slow and minimal. He said that he would have to go back to the shop on Elston Ave. to get the supplies he needed. Over an hour later he returned, did some work and then said he'd have to go back once again to get something else. Upon returning for the second time he did some more work then asked me to come upstairs to look at how the water was running. I told him it was running basically the same. He told me that there was nothing more he could do, that it was the water lines and riser to the shower that would have to be replaced in order to get decent water pressure. By this time it was getting pretty late in the day but I asked if he had time to take care of the drip under my kitchen sink which he did with no problem. He then went out to his truck to write up the bill and estimate for the replacement of the water lines and riser which took another 20 minutes. | |The bills Diagnosis/Solution showed a replaced posi-temp in the shower and a replaced washer under the sink which I had supplied. I was charged $125 for the labor on washer replacement and $315 for the replaced Posi-temp which I have no idea what that was for. I was given a 10% discount with my coupon from Angies List so less the discount I ended paying $391. And I still had my #1 problem. | |From the time the plumber actually arrived at the house at 1:30 pm to begin work and with the 2 times he had to leave to get more supplies, he never finished until after 6 pm. |The next day I called another plumber from Angie's List to come out to see about the water pressure. The following morning he showed up on time, removed the panel off the wall behind the back of the shower, tapped the pipes a few times and I had a full spray in my shower!! I was just charged $95. Needless to say, I will be using this plumbing service to replace my pipes, not Goode.

Provider was very difficult to schedule. After 3 phone calls finally scheduled a service window for Thursday 2-4pm. He said he would call when in transit. I took off of work, waited, and no call and no plumber. VERY POOR and unprofessional . Even a great business can have an off day! After my initial review I immediately heard from Michael Goode. He was very apologetic and asked for a second chance after explaining that he had run into some office scheduling issues which he resolved. I am glad that he followed up. He was very professional, punctual, and in compensation for my time offered to do the job for the price of parts alone. A total class act. It is rare to find really good tradesmen these days. My wife and I are now thrilled to have found Goode Plumbing. They will be our go-to plumbers from here forward.

I had a leak into the garage of a rental property. It was discovered the kitchen sink on the first floor had been leaking for sometime. The repairs were made. The dx appears to be spot on.