Goode Plumbing

Joe & Ken were great. They came out and took away our old hot water heater and installed a new tankless. They were diligent and helped replace related issues, like a sticky water shutoff valve. They were patient and thorough even when our installation didn't go completely smoothly (our studs are farther apart than they should be), and they calmly and thoroughly came up with a great solution. We joined the VIP plan as a part of the installation, and I will be happy to call Goode Plumbing again for our future plumbing needs.

Scheduling an appointment was easy. I had specific items to be done. Plumber (Brian) arrived and provided reasonable estimate of repairs with explanation of work to be done. I approved and Brian went straight to work, and finished all repairs that same day. Brian was very professional, polite, and completed all work well. My wife and I were very satisfied with the service provided, and feel we got our money's worth. I would re-hire this company, and request Brian, for any future plumbing needs.

Plumbers were professional and polite. I am a little worried we were overcharged because I usually get quotes first but thought this was a small job and did not. I would use this provider again if I was charged fairly for the work. Any thoughts from readers?

Ken went above and beyond! He wasn’t satisfied until everything was improved after he was done. Great guy. Mike, the owner, was as quick to call me after leave message initially as possible.

I called for service on a Saturday, and was able to get an appointment for the following morning. Because this business has regular business hours on weekends, there was no upcharge! On top of that, the dispatcher called shortly after that a plumber was in the area and would be able to stop by right away. Problem fixed in less than 2 hours from the time I called. Finally, the plumber was very professional, efficient and keeping the work to the minimum necessary.

Recommended by a neighbor, Goode Plumbing more than lived up to the recommendation. The dispatcher gave me the first available appointment (in five days), but called about a cancellation the same day I phoned! The plumber, Jake Sagli, explained the problems in plain-English, was on time, professional, and polite. Jake installed a disposal, installed a new toilet, and cleared the bathtub drain in half-a-day! I finally have a plumber I can rely on.

Not well. I called this plumbing company and the plumber arrived promptly when scheduled. I knew that there was a $60 service fee that would be applied to the cost of the work performed. I then found out that the services that were to be performed were flat rate fees. I did not realize that this particular company did not charge an hourly rate and when I called the company the scheduler assumed that whatever she had said to me certainly explained that was how the company operated. I wondered when I was very specific about the work that needed to be done why she did not give me the flat rate prices on the phone. It would have save a lot of aggravation. Had I heard the flat rate fee I never would have had the company walk in my house. The plumber who had worked for a short period at Goode had difficulty locating the prices for the services we wanted performed and when he finally did find the prices we were told that it would cost over $700 to rod a vanity drain and replace a faucet. We told the plumber that we did not want the work done. While I was talking to the company the person to whom I was speaking talked to the plumber and I was told that I did not have to pay the $60 service fee. The next day a different plumber did the work for $150 I am writing this review just to make people aware that a flat rate fee may not be the best option for plumbing work. It would seem that this company has used to their advantage, but we found it outrageous

An in home construction project had inadvertently disconnected the lines to an old dehumidifier and when the furnace was replaced the new one would not work. It was a tight space and a much bigger job than it initially seemed. They were timely, polite, honest and did great work.

the plumber came the friday after thanksgiving, as i put 9 lbs worth of carrot and ginger down the garbage disposal while making a thanksgiving soup. they waived the holiday weekend charge. still, i thought the price was expensive for what i thought would be a small job. they reduced price a bit, and proceeded to spend 8 hours in my house trying to unclog the drain. after all that work and hours spent, they did not try to raise the price. also, the owner of the company came by to see if he could help figure out how to solve the problem. they were honest, reputable, and would hire them again for sure!

It's true...you get what you pay for. The installers were on time, prepared and replaced our bathroom sink as well as correcting a plumbing issue that we didn't even know we had with that sink. For anyone who is worried about the prices with this company, well 1st of all quality costs. Also, the workers are not day laborers. They are from what I understand licensed professionals who stand behind all work. For me and my husband, this along with the quality work is indeed worth the price.

Prices are NOT reasonable and it feels like they recommend the expensive route to all customers knowing that they will most likely pay as customers are desperate to get their hot water back. Quotes are $60, no quotes over the phone. I requested a quote for maintenance work, but received up-selling in return. Techs recommended replacement of the water heater. The techs did not drain the water heater to inspect inside to come up with their recommendation. I received a quote between $2,300-$3,000 to replace the water heater. The 50 gallon Bradford White 40,000 BTU (Part#RG250T6N) water heater retails at roughly $600 and everything is included, so majority of the expense is going towards labor which is ridiculous. I'm certain that Goode has a contract with Bradford White and pays below list price, so replacement cost all together is unbeliveably high. My current water heater was not leaking, just needed to replace the gas control valve. The gas control valve I replaced was less than $200. I also replaced other wear /tear items such as the dip tube, anode rods etc. All said and done, I have hot water again. The techs however were courteous and professional. However, for future plumbing work, I will choose a contractor that is trust worthy. Those that represent Goode are not interested in providing customers with a cost effective route and will most likely recommend replacement of your water heater as plumbers receive a commission.

Like the plumbers very much. Work went as smooth as could be expected. I really do think a plumbing company should be as professional as possible and they certainly are. Would hire them again.

Wanted to charge me for an estimate to have a water heater installed. I was very surprised when this was reported and advised the Goode Plumbing representative that I would be informing Angie’s List of the non-free estimate.

They were able to come out the same day, and install the new heater. Awesome! Guys were very professional and knowledgable. Pointed out some code problems with the original installation, including an unglued exhaust vent which presented a real CO2 hazard. Grateful for them remediating those issues. I don't buy water heaters very often (thankfully) but it isn't bargain pricing. I do have high confidence they did great work installing the new unit, and use very high quality equipment and materials. That comes at a price.

This was the second time I hired Goode and they lived up to and exceeded my expectations once again. The plumber arrived on time and was incredibly professional and friendly, explaining why he was doing certain things along the way. He ran into an issue with a part and made several trips down to the truck to find a part that would work (someone had used a toilet part under my kitchen sink!). Even though this added to the time he spent installing the faucet, the price was the same as quoted, which I love about Goode - they give you the pricing upfront and take the time to do the job right. Also, everyone at Goode is incredibly pleasant to deal with, from reception, to the guy who walked me through choosing a faucet when I called with questions, to the plumber who came out this time as well as the one from my previous visit. It's rare to deal with a company where everyone is friendly and helpful, and I really admire that about Goode. All in all - great experience. These guys are my go-to for any plumbing issues.

Tony did a great job. He's very experienced and knows how to work in all sorts of situations even in an older building such as ours. He was punctual, professional and did high quality work. When he discovered that the sink we bought had manufacturer's defects, he gave us the options for dealing with this, and even helped us return the defective item and pick out a new one. He went above and beyond in my opinion. He gave us accurate estimates for the cost of the work before he began. Highly recommended.

It went well. They identified right away that plumbing adjustment was required to install the garbage disposal as well as new electrical connection. They knew exactly what to do on both counts and accomplished the task in a couple of hours professionally. Everything worked fine. The only disappointment was the cost of doing the replumbing and electrical work required but I suspect the cost was in line with the market costs for this type of work.

Ronnie and Dave did the work and was thorough and professional. We didn’t expect to have what seemed a small job end of being so large but am grateful we are up to code now as we anticipate selling the house. The only ding for these guys is that I told them when I called I was an Angie’s list member and forgot to remind them about the 10% discount offered online which would have saved me $300. They forgot too.

Due to the age of the building and the pipes, it took several hours, but the task was accomplished in the end. Because they charge a flat fee, the cost didn't go up.

It took the plumber about 3 hours to complete the job due to some difficulties with the building’s old plumbing, but he kept at it until the water drained again. I thought he might have to stop after awhile and reschedule, but he told me he was going to stay until the job was done.

The overall job was impressively well done! Repairs have already saved us water bill money. Everything they addressed functions better and looks so much better than before. Brian was extremely professional and excellent at his job. He carefully explained charges and reviewed his work with us after it was done. I have nothing but the highest praise for a job so well done. We are signed up for future checks and service. Highly recommend with no reservations

It went great. They showed up on time and quite quickly after I called. Examined the problem, provided an estimate, and did the work in less than an hour. Friendly and professional. Highly recommend.

It went great. Ron was very knowledgable and professional. We were so impressed with his work that we signed up for their awesome VIP membership.

Went well, was a bigger job than anticipated.

They charged $60 to come out which would be waved if they did the work after providing an estimate. However they wanted nearly $800 installed for a new disposal (similar parts only cost $99 on Amazon). I paid them the estimate and didn’t use their services.