Goode Plumbing

Everything went well and I have no complaints. (And Mike gave us our Angie's List discount!)

Very satisfactory experience. I read reviews of Goode Plumbing at Angie's List, called and got a very prompt, friendly and professional response. All work was performed beautifully.

Because of the house's history, and where the leaking water was visible, the leak could have been behind any one of six walls. A load-bearing internal brick wall also meant that even creating a pilot holes to look for the leak might involve breaking kitchen or bath tile. I called my current plumber and asked if he had a camera-snake. He did not, so I called Mike. He did. Once on site, Mike had me turn the house water back on while he went room to room and listened. Mike's first pilot hole, which he made on the inside of a kitchen cabinet, was amazingly within 8 inches of the leak. I assumed he would then cut through the next section of cabinet to get on-center with the pipe, but instead, he did all the work through this hole. This involved hack-sawing out a section of pipe and brazing in a new section, all through a gap that was about 5" wide, maybe 10" deep, at right angles to the initial hole. If you looked at the space, you would not think it was possible to work. Still, the actual brazing of the joint was perfect - no solder drips or bubbles, perfect fill and shiny. He did a better job brazing in that space than my last plumber did in the open (on a hot water heater). With a combination of right tools (camera snake), intuition, and truly first-class skill he saved us thousands of dollars in repairs.

The home improvement store, where I purchased the toilet and sink, recommended several plumbing companies. They told me Goode would be very completive. I called several companies and left voice mails. When I called Mike Goode he picked up the phone and made an appointment with me for a free estimate. He was able to come over and give me an estimate within two days. Mike Goode told me to check Angie's List to get information about his company. I like what others had to say about Goode. I had a nightmare with the last plumber I used. After giving me an estimate he was able to return the next day to do the work. I gave him a set of keys. After the work was done he called me at work to let me know he was finished. He did an excellent job. The bathroom was spotless when I got home. He even wore cover-ups on his shoes to keep my place clean. I just can't say enough about the work that was performed and how happy I was with the work.

The week of Christmas we had a busted water pipe that resulted in no hot water just as guests were expected to arrive. I called Goode Plumbing in the morning and they were able to come out later that afternoon. Mr. Goode was very professional-he explained the problem and quickly repaired it, as well as suggesting how I could avoid this problem in the future. I would definitely use this company's services again.

Mike went above and beyond in terms of service. We had some flooding issues due to a problem with our toilet and scheduled an appointment with Mike for two days post contact. Unfortunately, the problem got worse with the passage of time and we called Mike to see if he could come a day early. He was extremely accommodating, and offered to come after his last job of the day after 6:00 in the evening, without charging anything additional. That last job took longer than anticipated; however, he offered to come either at midnight or at 6:00 the next morning because we had carpet cleaners scheduled to sanitize the carpet at 9:00 a.m. (and he did not charge us extra!). He ended up coming at 6:00 a.m. the next morning and was able to solve the problem. He even asked me at the end how I heard about him, and when I told him "Angie's List" he voluntarily offered me the 10% off coupon, which saved me $50. I would not hesitate to use Mike again. He's a very nice, honest guy.

Mike returned my initial and subsequent calls immediately and set up an appointment within a week of my initial call. He was knowledgeable, punctual and professional and completed all repairs in one visit. He willingly provided the 10% Angie's List discount when he asked how I found out about his company.

I called Mike Goode and he scheduled within a week. He was prompt, very professional and worked neatly. He examined the fixture and found debris in it. Removed it cleaned it out and replaced it. He gave me some information about what I should look out for next time. Great job.

Got an estimate, which was fine. As is often the case with plumbing, sometimes you try to pull out something that is broken and more problems present themselves as you open up the whole mess. This did happen in our case. Where it did, Mike charged us only for the materials but not labor. We had our plumbing nightmare addressed and our costs were somewhat contained. I have to click on "higher than estimate" "right on" or "lower". I'll click higher, but that is only because of the extra work that had to be done. Mike felt pretty strongly about giving a firm price as opposed to a floating estimate, but it wouldn't have made sense for him to work for free in this case or donate materials.

Micheal Goode responded quickly to my message, scheduled the appointment for a couple of days later. He was detained on a previous job, but called and gave me an updated ETA. Still with in the original 2 hour window. Work was completed at different properties: 1st property; One vintage toilet was running, and he was able to restore with new brass fittings for cock & ball apparatus. Second toilet more modern fixture also running, replaced intake mechanism. Vintage shower faucets leaking, repaired. 2nd Property; Repaired hot water flow issue in shower faucets in and kitchen. Gave advice about how to get a pull-out kitchen faucet replaced/repaired & provided name of supplier. Mr. Goode was very friendly and professional provided information and recommendations about the work to be completed. He was very knowledgeable about the plumbing industry and provided many useful pieces of advice, not directly related to the job.

Mike Goode was punctual (a little late, but he actually called to tell me!), efficient, professional, explained everything to me so I thoroughly understood what he was doing and why, and best of all, I think he left my bathroom cleaner than before he came! I would highly recommend him to anyone who has any plumbing needs! He did a great job and everything is working like new.

Mike was great from beginning to completion of job. Came out next day, called to explain problems and finished work same day. A few days later when I had a question about the work, he called back immediately- told me what to do, and said he'd be right out if that didn't solve the problem. He told me if it couldn't be fixed that he would give a full refund and apply it to a new water heater (mine was quite old). His solution worked. Mike was easy to talk to and pleasant the whole time, even when I thought there might be a problem, he handled the questions with the utmost respect.

He was fantastic. Punctual, polite, hardworking, reasonably priced. Why aren't they all like this?

It was superb!!! Spread the news he is the best!!!

Mike Goode is one of those rare service providers who takes pride in his work and cares deeply about customer satisfaction. He is always polite, respectful, and eminently pleasant to deal with. He gives rock-solid estimates and keeps to his price no matter how long the job ends up taking. He is always punctual and calls in the rare instance he is running late. He cleans up after himself and stays as long as it takes to answer questions and talk about possible solutions to future issues. He honestly wants to make the customer happy, and will do whatever it takes to do a clean, perfect, professional job that is 100 % satisfactory. We used a variety of service providers during this kitchen remodel, so we are well-acquainted with what good (and bad) work consists of, and we were thoroughly happy with Goode Plumbing. We will continue to use Mike Goode for his excellent work.

The repair went smoothly and without disruption or havoc to my tenants. He did a great job and I would highly recommend.

The first time he doesn't charge for his labor. He is so trustworthy I trust him in my home if I had to leave. He has helped us get discounts plenty of times. His pricing is very competitive. He wears booties so he doesn't track dirt and he is very professional and polite about cleaning up after himself. He is super efficient and works very late into the night. He is very willing to come whenever you need him. I can't say enough about him he is the best plumber I have ever had.