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Gold Wing Cleaning

House Cleaning

About us

Don't spend your free time on cleaning, let us to do the job. We do excellent job, You won't regret hiring us.

Business highlights

11 years of trusted experience

Services we offer

weekly bi-weekly and monthly cleaning also we do Move in-out & spring cleaning.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

Check

Reviews

4.541 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
68%
4
5%
3
5%
2
2%
1
20%


Rating CategoryRating out of 5
quality
4.7
value
4.6
professionalism
4.6
responsiveness
4.6
punctuality
4.7
Showing 1-25 of 41 reviews

Luke D.
01/2017
5.0
house cleaning
  + -1 more
Well. She was on time, and enthusiastic, and quite enjoyable to be around.
Description of Work: Full House Cleaning

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Gold Wing Cleaning
Thank you for your review.

Nancy F.
09/2016
5.0
house cleaning
  + -1 more
The cleaner arrived on time and worked continuously and thoroughly. It was the best cleaning I've had in years, and I've tried many different services. Everything was left in perfect condition, the granite counters gleaming, the stainless shining, every ceiling fan and windowsill dusted, etc., all using their own supplies. It was a great job for a very reasonable price. My only regret is that I didn't find them sooner. I would highly recommend them.
Description of Work: My house was relatively clean, but I wanted a general cleaning with a really deep cleaning of bathrooms, kitchen and ceramic floors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$139

Response from Gold Wing Cleaning
Thank you so much for your review, Kasia.

GWENDOLYN H.
09/2016
5.0
house cleaning
  + -1 more
I was pleased with the job she did. I will probably have them back.
Description of Work: Housecleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$139

Response from Gold Wing Cleaning
Thank you for your review, looking forward to hearing from you. Kasia.

Jennifer S.
04/2016
5.0
house cleaning
  + -1 more
Kasia cleans our house every other week. She is prompt, extremely nice and does a great job cleaning.
Description of Work: Cleans our house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Gold Wing Cleaning
Thank you.

Jennifer S.
02/2016
4.0
house cleaning
  + -1 more
Cathy has done a great job from day one. We bought a coupon for the initial visit and we have hired her to come in every two weeks to continue cleaning our house. She is very punctual and professional. We do supply the cleaning products and she does use the special cleaner we have for our dining room table every time. She is very trustworthy and I would recommend her to anyone who is interested in having a reliable person clean their home.
Description of Work: They cleaned our house top to bottom. Very receptive to any special requests we have made (i.e. date change for holidays)

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Gold Wing Cleaning
Thank you so much.

Karen M.
01/2016
2.0
house cleaning
  + -1 more
For advertising In depth cleaning the cleaning was only superficial.
Description of Work: cleaned part of the house

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
4.0
punctuality
3.0

$200

Marianne P.
01/2016
5.0
house cleaning
  + -1 more
They did an amazing job. They were on time, and cleaned in places we didn't expect (behind things on shelves, etc.) We were really pleased with the service.
Description of Work: 4 hours of housecleaning in a 3 bed, 2 bath apartment

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Gold Wing Cleaning
Thank you for your review. If you will need any help with the cleaning in the future feel free to contact us and we will be more than happy to help. Thank you, Kasia.

LAURA A.
12/2015
5.0
house cleaning
  + -1 more
I scheduled the work very close to the Christmas holiday and was thankful that they were able to provide the service prior to Xmas. The lady who came to do the house cleaning was on time. She also did extra work as stated. I will use them again and plan on having the floors waxed again by this vendor.
Description of Work: Cleaned the 4 bedroom house, I also asked the lady to wax my hardwood floors. This was above the normal cleaning that we agreed on. She did them and they looked great. The additional cost was very reasonable. Overall the house looked great upon completion.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Response from Gold Wing Cleaning
Thank you very much, We will look forward to hearing from you.

arlen W.
12/2015
3.0
house cleaning
  + -1 more
Goldwing arrived over a half an hour late to our 8am appointment. We asked them to clean, vacuum and dust floors, counter tops, sinks, mirrors, light fixtures, tables as this is a comprehensive clean. Several places around the house were cleaned to our liking such as the the bathrooms, hardwood flooring and the counter tops. We were less than happy with the smaller details such as cleaning the cabinet splash marks and dusting of the low hanging light fixtures. Above all we were unhappy with them being late and the average cleaning job.
Description of Work: Goldwing cleaned my living room, dining room, kitchen, bathrooms and bedrooms

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
3.0
punctuality
1.0

$139

Response from Gold Wing Cleaning
Hello. Thank you for your review. First of all we arrive 15minutes late we call the costumer to inform that we will be late because it was very rainy day and the traffic was bad , and also we had problems with parking since we could not park on the driveway. We did the job as good as we could but it is hard to leave house clean for the owners since you leaving four small kids and a babysitter that don't care about anything at home. Thank you, Kasia.

danny M.
12/2015
1.0
house cleaning
  + -1 more
NO SHOW AFTER 3 RE BOOKINGS SEE E MAILS
Description of Work: NO SHOW NO CALL RE BOOKED 3 TIMES THEN NO SHOW

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$149

Response from Gold Wing Cleaning
We Schedule the cleaning date and time just once. It was the costumer requested date. We did the job on Friday 12/11/2015. When we finish the job as always we are asking the costumers to go and check if everything looks good, the costumer checked and said that everything looks great and shiny. I'm so confused now, how can someone tell you that everything is perfect and all the sudden they leaving you a negative review because nothing is good.

Jeannette H.
10/2015
5.0
house cleaning
  + -1 more
I have used Kasia's services for quite some time now. I LOVE it when she comes. She does a perfect job for me and I feel so happy when she has cleaned. I almost have tears in my eyes because my house looks incredibly clean and tidy. Sincerely, Jeannette H.
Description of Work: Cleaned really well all over house. Cleaned and changed sheets on beds.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Gold Wing Cleaning
Thank you so much.

Monika D.
09/2015
5.0
house cleaning
  + -1 more
We have a German Shepherd who sheds a lot. Kathy performed an excellent job cleaning the house from top to bottom. She is very detail oriented and you couldn't tell we have a dog living with us. House was spotless! I would recommend Kathy to my friends and family!
Description of Work: Cleaned entire house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Response from Gold Wing Cleaning
Thank you.

Jacqueline H.
08/2015
5.0
house cleaning
  + -1 more
The service provided was top notch and they arrived promptly. No weekend appointments which is a deal breaker for me, but the service is great.
Description of Work: Clean home.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Response from Gold Wing Cleaning
Thank you very much for your review. Weekend cleanings are only for regular customers. I will contact you to discuss the details.

Jennifer B.
06/2015
5.0
house cleaning
  + -1 more
Nice job! Very thorough, and considerate of the way we have the house set up. I have a kiddo with lots of stuff around. Kathy did a great job cleaning and organizing while still leaving things "findable."
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from Gold Wing Cleaning
Thank you.

Michelle C.
05/2015
5.0
house cleaning
  + -1 more
She's really thorough even if she's not cleaning. If she's cleaning the bedroom, she'll make the bed and put all the pillows back on the bed. She's just really detailed.
Description of Work: For housecleaning, we used Gold Wing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Gold Wing Cleaning
Thank you.

nancy D.
05/2015
5.0
house cleaning
  + -1 more
Went very well, having her back again this week.
Description of Work: Clean kitchen, bathrooms, living room

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Response from Gold Wing Cleaning
Thank you.

Donna M.
04/2015
5.0
house cleaning
  + -1 more
She did a wonderful job - better than I expected. She gave me tips on how to maintain the perfect job she did.
Description of Work: Cleaned my house top to bottom

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Response from Gold Wing Cleaning
Thank you,

Karen S.
03/2015
5.0
house cleaning
  + -1 more
I told her that the main concern I have is my woodwork, floors, and bathrooms. She made sure I was happy and did a wonderful job, concentrating on the areas that were most important to me. I have already recommended her to family and will use her again.
Description of Work: Full house cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Response from Gold Wing Cleaning
Thank you very much, I look forward to working with you.

Denise L.
03/2015
1.0
house cleaning
  + -1 more
The provider sent me a email stating her daughter was sick about two weeks ago. She stated she will contact me to schedule a Friday, However she has not. Unprofessional/
Description of Work: No contact with provider, She promised to call and schedule, However I have not heard from her.

Rating CategoryRating out of 5
responsiveness
1.0

$99

Response from Gold Wing Cleaning
Hello, I’m sorry but I can’t call since I don’t have a costumer phone number. I send a message on Angie’s List to a costumer as I promise two weeks ago, that I’m putting her down on a schedule for Friday 04/03/2015 before Easter There was no respond from costumer till today that she wait unreasonable amount of time and want a refund. I’m so confused what is Unprofessional in this situation. Thank you, Kaisa.

Karen M.
03/2015
1.0
house cleaning
  + -1 more
Kasia arrived right on time at 11 am. I gave her the tour of my 2,000 sq. foot home which includes 3 bedrooms side by side. She immediately started in the master bedroom. I did check on her from time to time offering her a cold beverage and or snack and saw she was moving along fine with no questions for me. She seemed professional & proficient at her skill so I stayed downstairs in the kitchen area until she began cleaning in that section. I did inform Kasia that I had a doctor appointment and that I would be leaving at 2 pm but my daughter would be here should she need anything. My daughter arrived around 1:45 specifically so that someone would be in here since I had to step out. When I left at 2pm, the upstairs was done (or so I assumed) and Kasia was on main floor finishing one more room to complete. I Thanked her before I left, asked if she needed anything once more before I walked out. When I returned home, my house was very clean and I was pleased. I even sent a Thank You via email inquiring about bi weekly rates. My daughter mentioned she finished at about 4:10-4:15. The next evening I happened to go into the second bedroom and noticed it was never cleaned! I immediately emailed AND phoned Gold Wing Cleaning and left a message politely asking what happened in that room ? Not until the following day do I receive an e mail that she "Forgot to tell me she did not clean it because the door was closed." This should never had happened as, I showed her all the rooms prior to her starting, I frequently checked on her and her needs, I informed her when I was leaving. At no time did she tell me about this door being closed. I emailed her how disappointed I was that this happened and stated that I have had cleaning services for the past 20-23years and I have NEVER had something like this taken place. Especially since I was here for 3 out of 4 hours she was here and she never said anything about that door. No reason Kasia could not communicate this to me at some point during those 3 hours. I tried to resolve this directly with Gold Wing Cleaning asking how we can rectify this issue and she had the audacity to try to extort an Additional $30 to come back to clean a room she was supposed to clean from the start! Most companies accomplish cleaning my home fully in 2- 2 1/2 hours. 4 hours later and 1 entire bedroom was left out seems incompetent not to mention most unprofessional. Very disappointed in this company and am considering cancelling payment.
Description of Work: 3 bedroom 2 1/2 bath house cleaning for 4 hours

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
1.0
responsiveness
3.0
punctuality
5.0

$95

Response from Gold Wing Cleaning
The Gold Wing Cleaning won’t be able to agree to customer’s resolution to come back and clean the room or to return partial payment for the service. The customer has purchased a 4 hour cleaning coupon from Angie’s List website and as noted on the coupon any cleaning performed beyond 4 hours will be charged extra. The customer has stated in her complain that I have spent over 4 hours cleaning different rooms within the house with complete satisfaction. During the tour of the house the room that the customer is complaining about was never shown to me and the door was locked all the time. Since I have spent over 4 hours cleaning the house with complete satisfaction I have no obligation to perform any additional cleaning for this customer.

Mary C.
02/2015
5.0
house cleaning
  + -1 more
She was very nice and very accomodating however I didnt use the deal because my regular cleaning lady ended up completing the work for me.
Description of Work: I purchased a big deal for 4 hours of housecleaning.
Rating CategoryRating out of 5
Yes, I recommend this pro
$95

Response from Gold Wing Cleaning
Thank you. Let me know if we can be of any help in the future.

Janice M C.
01/2015
5.0
house cleaning
  + -1 more
It went very well. She was on time, cleaned my house thoroughly and was very pleasant.
Description of Work: Cleaned my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from Gold Wing Cleaning
Thank you.

Theresa C.
12/2014
1.0
house cleaning
  + -1 more
They would not come to my son's neighborhood - Angie's List still has my money.
Description of Work: I bought a deal for $95 for 4 hours of housecleaning.
Rating CategoryRating out of 5
$95

Response from Gold Wing Cleaning
Hello, I feel very sorry that I wasn't able to help you with your cleaning but Gold Wing Cleaning is not providing services within your area. This was Angie's List IT department mistake by allowing you to purchase a coupon even that we don't provide services in that area. When I noticed the mistake I contacted Angie's List same day and was told that you will receive the money when you contact customers service. Thank you.

Michelle C.
12/2014
5.0
house cleaning
  + -1 more
We could not be happier with the service we received from Kasia today! I could not wait to come write a review (and I hate writing reviews). This is by far our favorite Angie's list purchase. Every single surface throughout the house from top to bottom was cleaned. I honestly don't know how she got it done so quickly. She even made our beds (and our daughter's crib...so cute). Rooms were brighter and lighter and it smelled so fresh and clean when you walked through the front door (which was also cleaned by the way). Every blind was individually cleaned, the ceiling fans were cleaned...the list goes on and on. My husband called me almost giddy to tell me how it turned out. The cleaning wasn't the only thing we were pleased with. Every single time I sent a message to coordinate a day and time for service, I received a response within minutes and they were all so polite! We are definitely using this service again in the future!
Description of Work: Four hours of cleaning...but she also straightened up throughout the house which was so thoughtful.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Response from Gold Wing Cleaning
Thank you very much, I hope that we will work together in the near future again.

Cami P.
10/2014
5.0
house cleaning
  + -1 more
She was very thorough! Would use again
Description of Work: She was on time, very thorough! Would use service again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Gold Wing Cleaning
Thank you very much, I look forward to working with you.
    • 1(current)
    • 2

Contact information

5112 S Latrobe, Chicago, IL 60638

http://www.Goldwingcleaning.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning

FAQ

Gold Wing Cleaning is currently rated 4.5 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Gold Wing Cleaning accepts the following forms of payment: Check
Yes, Gold Wing Cleaning offers free project estimates.
Yes, Gold Wing Cleaning offers eco-friendly accreditations.
Yes, Gold Wing Cleaning offers a 10% senior discount.
No, Gold Wing Cleaning does not offer emergency services.
Yes, Gold Wing Cleaning offers warranties.
Gold Wing Cleaning offers the following services: weekly bi-weekly and monthly cleaning also we do Move in-out & spring cleaning.

Contact information

5112 S Latrobe, Chicago, IL 60638

http://www.Goldwingcleaning.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM