Geek Squad - Best Buy

Computer Sales, Appliance Sales and Installation, Computer Repair,

About us

Local Expert Geek Squad Agents can fix your Appliance or TV regardless of where purchased. 90-day warranty along with professional, quick, and clean services. Check us out online, by phone, or at over 1,100 Best Buy stores.

Business highlights

30 years of trusted experience

Services we offer

Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models.

Amenities



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.13 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
0%
3
33%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.5
value
5.0
professionalism
5.0
responsiveness
4.5
punctuality
4.1
Showing 1-3 of 3 reviews

MONROE A.
04/2012
5.0
appliance sales
  + -1 more
I purchased a new gas dryer from Best Buy. They delivered the dryer, removed my old one and hooked up the new one. I feel for a big box company they are very good over all. I feel their pricing and service is good.
Description of Work: I used Best Buy for an appliance purchase.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Paul G.
10/2007
3.0
computer repair
  + -1 more
Not well. PC was shipped to Minneapolis for diagnostics and then sent back with no repair done, when repair had been preauthorized - only fan needed to be replaced at a little over $100. When the fan unit was not installed the PC was sent back to Minneapolis and during the second diagnostic, it was determined that there was an issue with the mother board solder/attachment. PC was not repaired, due to a new laptop being just a little bit more than the fan and mother board repairs. Importantly, the Geek Squad in Bucktown could tell me what the technicians had entered in Minneapolis, but they had to search diligently to do so.
Description of Work: Check out overheating Compaq laptop and suggest repairs.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
3.0

$130

Paul G.
10/2007
5.0
computer sales
  + -1 more
Excellent. Greeted on entering the store. Asked if assistance was needed. Sales associate looked for an alternative location when desired unit was not in stock and apologized for the unit not being in stock. Sales associate also offered to call Clark St store to confirm stock and reserve laptop. Sales associate went out of his way to be helpful.
Description of Work: Purchased a Sony Vaio laptop, HP wireless enabled photosmart printer, paper and ink supplies.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,950

    Contact information

    2100 N Elston Ave, Chicago, IL 60614

    www.geeksquad.com/repair

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    Yes
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Sales,
    Appliance Sales and Installation,
    Computer Repair,
    TV Sales,
    Computer Training,
    Camcorder Repair,
    TV Repair,
    Stereo and Home Theater Systems,
    Camera Repair,
    Auto Radio Service,
    Appliance Repair

    FAQ

    Geek Squad - Best Buy is currently rated 4.1 overall out of 5.
    Geek Squad - Best Buy accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    No, Geek Squad - Best Buy does not offer free project estimates.
    Yes, Geek Squad - Best Buy offers eco-friendly accreditations.
    No, Geek Squad - Best Buy does not offer a senior discount.
    No, Geek Squad - Best Buy does not offer emergency services.
    No, Geek Squad - Best Buy does not offer warranties.
    Geek Squad - Best Buy offers the following services: Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models.

    Contact information

    2100 N Elston Ave, Chicago, IL 60614

    www.geeksquad.com/repair