Garrity Plumbing Inc

Everything went great.

Great. Bathroom looks wondetful

.

Perfectly.

MR. GARRITY WAS PROMPT IN RETURNING MY CALL. IT WAS NOT AN EMERGENCY, AFTER ALL. HE LISTENED AND GAVE HIS HONEST OPINION - INSTEAD OF COMING TO THE HOUSE AND CHARGING ME FOR THE VISIT. I WILL CALL HIM AGAIN WHEN I NEED SOME WORK DONE.

TOM GARRITY KNOWS HIS PLUMBING! HE EXPLAINED EVERYTHING TO ME ALONG THE WAY SO THAT I WOULD COMPLETELY UNDERSTAND WHAT WAS GOING ON. THE WORK WAS DONE QUICKLY, FOR A REASONABLE PRICE AND ALL 3 OF THE PLUMBERS FIXED MY PLUMBING SITUATION WITH EASE AND CARE. PAM IN THE OFFICE WAS ALWAYS GREAT WHEN I CALLED, TOO. I'LL DEFINITELY BE USING GARRITY PLUMBING INC. FOR MY NEXT REHAB PROJECT!

TOM WAS ON TIME AND CALLED WHEN HE WAS ON HIS WAY. UNFORTUNATELY, HIS PRICE OF $140/HR FOR "SEVERAL" HOURS (HE COULDN'T VENTURE AN ESTIMATE) WAS TOO HIGH FOR ME.

AFTER USING ANOTHER COMPANY FOR A LONG TIME AND WATCHING THEIR SERVICE QUALITY SLIP AND RATES RISE, DECIDED TO TRY ANOTHER COMPANY. TOM CAME AND DID THE JOB QUICKLY AND MORE CHEAPLY THAN MY PREVIOUS COMPANY.

A ROUGH ESTIMATE WOULD HAVE BEEN NICE TO HAVE. I CANNOT CONSIDER THIS COMPANY WITHOUT KNOWING AN ESTIMATE.

THE MEN WERE PROFESSIONAL, QUICK, PLEASANT TO WORK WITH, AND THEY FIXED OUR PROBLEM IN LESS THAN AN HOUR. THEY CAME OUT THE DAY AFTER I CALLED AND THEY WERE VERY PROMPT, EVEN CALLING ME PRIOR TO THEIR ARRIVAL TO LET ME KNOW THEY WERE ON THEIR WAY. I WAS VERY PLEASED WITH THE MANNER IN WHICH THEY WORKED AND I WOULD DEFINITELY HIRE THEM AGAIN.

THESE GUYS ARE FANTASTIC! FAST, FRIENDLY AND EVEN TOOK MY TRASH OUT AFTER THEIR WORK.

BOTH TOM AND HIS WIFE TOOK THE TIME TO ANSWER MY QUESTIONS ON THE PHONE, THEY RESPONDED QUICKLY TO MY INITIAL REQUEST, AND SQUEEZED ME IN SINCE I WAS IN A HURRY TO CLEAN THE BASIN BEFORE MOVING.

I HAD PREVIOUS EXPERIENCE WITH SIMILAR WORK WITH A RELATIVELY LARGE HIGHLY RATED PLUMBER ON THIS LIST. THE OTHER PLUMBER RETURNED MY CALLS WITHIN 60 MINUTES WHEREAS TOM GARRITY RETURNED MY CALL AT THE END OF THE DAY, BUT IN ALL OTHER RESPECTS, I WOULD GIVE THE ADVANTAGE TO GARRITY PLUMBING. MY SEVERAL EXPERIENCES WITH THE COMPETITOR HAD BEEN MIXED, AND THEIR PRICES ARE ALWAYS ON THE HIGH SIDE. TOM GARRITY WAS REASONABLY PRICED, A GOOD PROBLEM SOLVER AND VERY PROFESSIONAL. WHEN MR. GARRITY INITIALLY LOOKED AT THE TOILET, HE FELT THAT IT WAS WORKING FINE AND NEEDED NO SERVICE. WITH SOME FURTHER TESTING, WE WERE ABLE TO REPLICATE THE SLOW RUNNING PREVIOUSLY EXPERIENCED AND HE WAS ABLE TO QUICKLY DETERMINE THAT THIS WAS DUE TO A BLOCKED SEWER LINE. ONCE THE SEWER LINE WAS CLEANED, THE TOILET WORKED AS EXPECTED. HIS PRICE FOR CLEANING THE LINE WAS ABOUT HALF THE COMPETITOR'S PRICE, HE DID NOT CHARGE FOR TRAVEL AND HE INSPIRED MORE CONFIDENCE THAN ANY OF THE OTHER COMPANY'S WORKERS.

THE COMPANY DID A VERY GOOD JOB. I WILL DEFINITELY HIRE THEM AGAIN AS NEEDED.

EXCELLENT COMPANY, VERY PROFESSIONAL, COURTEOUS, AND CONSIDERATE.

THEY WERE ON TIME AND DID THE JOB QUICKLY.

MY PHONE CALL WAS RETURNED PROMPTLY AND COURTEOUSLY, AND THE FOLLOW UP WAS EXCELLENT. TOM AND HIS ASSISTANT CALLED AND ASKED IF THEY COULD COME EARLIER (YES!). THEY FIXED THE TOILET QUICKLY, CLEANED UP, AND WERE EXTREMELY POLITE. I WILL MOST DEFINITELY CALL THEM AGAIN.

GARRITY PLUMBING RECONNECTED OUR SINK AND FAUCETS FOR $70. THE PEOPLE WHO PUT IN OUR NEW COUNTERTOP WANTED $400 FOR THE SAME JOB. TOM WAS EXTREMELY RESPONSIVE EVEN WHEN I FAILED TO RETURN HIS PHONE CALL. HE ALSO WAS ABLE TO COME IN ALMOST IMMEDIATELY WHILE ANOTHER COMPANY TOLD ME THAT THEY WOULD HAVE TO DO IT IN THE NEXT WEEK. HE DIDN'T WASTE ANY TIME AND LEFT EVERYTHING IN IMMACULATE CONDITION.

VERY POLITE, ON TIME, EFFICIENT, AND THEIR RATE WAS CHEAPER THAN THE OTHERS I CALLED.

THEY RETURNED MY CALL WITHIN 2 HOURS AND CAME OUT AN HOUR LATER. GREAT JOB !!!! THEY ARE VERY NEAT AND PROFESSIONAL !!!! I WOULD HIRE THEM AGAIN !!!!

TOM, THE OWNER OF THE COMPANY, MADE THE CALL. HE WAS COURTEOUS AND POLITE WHEN EXPLAINING THE PROBLEM WITH MY SINK AND MY OPTIONS TO REPAIR. HE WORKED QUICKLY AND DIDN'T LEAVE A MESS. HE DIDN'T QUOTE AN ESTIMATE BEFORE INSPECTING THE SINK. HIS PRICES WERE REASONABLE AND I WILL HIRE HIM THE NEXT TIME I HAVE NEED OF A PLUMBER.

THERE WERE 2 LICENSED PLUMBERS AND 1 HELPER. THE CATCH BASIN WAS COMPLETELY FULL AND I WOULD HAVE HAD FLOODING IF THEY HADN'T COME OUT. I CAN'T GRADE THE PRICING BECAUSE I DIDN'T COMPARISON SHOP. THEY WERE COURTEOUS, PROMPT, DID GOOD CLEAN UP AND THEY WERE NICE PEOPLE. I WOULD USE THEM AGAIN.

THEY ARRIVED ON TIME AND INSTALLED THE NEW FAUCET EFFICIENTLY -- IN 20 MINUTES. THEY DID A SUPER JOB. THE ONLY HEADS UP IS THAT THEY DID CHARGE MORE THAN THEY QUOTED ON THE PHONE ($85/HOUR). BUT SINCE THE CHARGE WAS STILL COMPETITIVE OR LESS THAN OTHER PLUMBERS ON ANGIE'S LIST, I LET IT GO. NOTE THAT UNLIKE OTHER PLUMBERS, THEY DO NOT CHARGE FOR THE TIME IT TAKES FOR GETTING TO YOUR HOME. I THOUGHT THAT WAS NICE!

TOM, THE OWNER, USUALLY COMES WITH AN ASSISTANT AND THEY ARE REALLY POLITE AND REASONABLY PRICED. THEY GIVE ME HONEST ADVISE AND I TRUST THEM. THEY DID A WONDERFUL JOB AS ALWAYS. VERY NICE AND EFFICIENT. LAST YEAR THEY ALSO ROTTED OUT MY SEWER LINE THAT LEADS FROM THE HOUSE TO THE MAIN SEWER ON THE STREET WHICH WAS A BIGGER JOB. THEY DID THE WORK IN A VERY COURTEOUS MANNER AND ARE REALLY GOOD WORKERS. I OWN A 3 FLAT BUILDING IN LAKEVIEW AND I ALWAYS CALL THEM WHEN ANYTHING GOES WRONG RELATED TO PLUMBING IN MY BUILDING.

WE''RE HANDICAPPED, AND GARRITY MADE A SPECIAL EFFORT TO BE OF SERVICE. EVEN DID EXTRA CLEAN-UP WHEN THE JOB WAS FINISHED.