FOX LIGHTING GALLERIES

They rep a huge selection of many of the best products. More expensive than the big boxes, but worth it because of the better quality products and knowledgeable and helpful staff. A great value if you know what you are looking for. A very helpful and knowledgeable staff. Stacy has been very helpful assisting us in making good lighting selections. She did the little extra things when we were shopping out our big purchase and that made a big difference for us, made it easy. Helped us keep our budget.

The light had to be back ordered, as it wasn't available right away. When I got home, I realized I didn't need the whole light and said I only needed one part of the light. I looked up the manufacture and it ended up being a local place, so I called them up and asked if I could purchase a part from them directly and they gave me no problem at all. I called Fox Lighting back and I asked for a return and refund. They said they can't refund my money and that if I wanted, I could have them order the part from them and it would take a week to two weeks to get. They gave me the cost which was considerably more than what the manufacture suggested it should cost. After having that conversation, I agreed to them ordering the part and I would only wait until Tuesday. They were unable to do this and I called but I didn't hear back. They finally got me the part 24 hours later and it ended up costing me more than it would have though the manufacturer. I didn't appreciate their business at all.